We use VMware vSAN as a VDI solution.
System Service Representative at IBM
Good support, simple installation, and stable
Pros and Cons
- "The performance of VMware vSAN is very good."
What is our primary use case?
What is most valuable?
The performance of VMware vSAN is very good.
For how long have I used the solution?
I have been using VMware vSAN for approximately two years.
What do I think about the stability of the solution?
VMware vSAN is a stable solution.
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VMware vSAN
November 2024
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How are customer service and support?
The support from VMware vSAN was good. When I had to contact the support for my clients everything was as expected.
How was the initial setup?
The initial setup is straightforward. It took us approximately one month to implement for one of our customers but there were some delays on our customer's side. We could have done it in a shorter timeframe.
What's my experience with pricing, setup cost, and licensing?
My customers have found VMware vSAN to be a little expensive.
What other advice do I have?
VMware vSAN is the most trending hypervisor that most of the customers are working with.
I would recommend this solution to others.
I rate VMware vSAN a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Manager at Triara
Storage software that is dynamic and compatible with many other solutions including VCF and VMware Cloud Foundation
Pros and Cons
- "The feature we have found most valuable is the compatibility of VMware products with VCF and VMware Cloud Foundation."
- "We often run out of space but we have enough capacity for memory and CPU. It's difficult to find the balance between storage and memory CPU."
What is most valuable?
The feature we have found most valuable is the compatibility of VMware products with VCF and VMware Cloud Foundation.
What needs improvement?
We often run out of space but we have enough capacity for memory and CPU. It's difficult to find the balance between storage and memory CPU.
Overall, this is a simple solution but could be improved due to the issue with vSAN ReadyNodes. There are many compatibility requirements for storage using this solution that are difficult to meet.
For how long have I used the solution?
We have used this solution for two years.
How are customer service and support?
The enterprise customer service and support are very good and feedback is fast.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward but we have experienced some setbacks with deployments.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSAN
November 2024
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Manager at a computer software company with 11-50 employees
Effective vMotion feature, reliable, and good online support
Pros and Cons
- "The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers."
What is our primary use case?
We are using VMware vSAN for the transformation from the physical server to the virtual environment.
How has it helped my organization?
By using VMware vSAN we have limited the need to maintain multiple physical servers. Additionally, we have been able to reduce the entire cost of the IT operation and management because of the reduction of physical servers. There are fewer electricity and cooling systems needed.
What is most valuable?
The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers.
For how long have I used the solution?
I have been using VMware vSAN for approximately six years.
What do I think about the stability of the solution?
The stability of the solution is very good. From customer feedback, VMware is much more stable compared to Hyper-V.
What do I think about the scalability of the solution?
The scalability of VMware vSAN is good.
We currently have approximately 80 customers using this solution.
We plan to increase usage. Our sales team prefers this solution over other solutions.
How are customer service and support?
We use online documentation and videos for support, such as YouTube. If there is a problem we cannot solve then we email the support of VMware.
Which solution did I use previously and why did I switch?
We deploy many other solutions for our customers, such as Hyper-V, which some of them prefer.
How was the initial setup?
The initial setup is quite simple according to our customer feedback. The time it takes for the deployment depends on many factors, such as use case and environment size.
What about the implementation team?
We have a six-person technical team for maintenance.
What was our ROI?
We have received a return on investment. Our customers are happy, we do not need to employ a technician after deployment which is good. There is a decent return on investment but it also depends on the customers' use case.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is high and if it could be reduced the customers would be very happy.
We have used VMware for different kinds of customers. Our target customers are SMB or SME, they normally choose VMware and their first package. We do have customers who use our own data center services, in this case, we use the VMware manage service license.
What other advice do I have?
We typically propose VMware to our customers. We advise the customer to switch to virtualization. The main point is the customer would like to recover their data. If they'll use the physical server they cannot meet the requirement of fast recovery of the data. That's why we ask customers to do the server control check into the virtualization. You can save a lot of time managing the physical server and have a lower cost for the backup option. You can have a better recovery solution is the main point our customer use VMware.
I rate VMware vSAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure Manager at a retailer with 11-50 employees
Stable, scalable, and easy to install
Pros and Cons
- "One of the most valuable features of this solution is that it is stable."
- "This solution could be improved by having more than one controller for the environment. VMware depends on one controller for the whole environment, whereas Nutanix has one controller for each node. Because there is only one controller with VMware, if there was any drop, then the whole environment would stop working. In Nutanix, I have five nodes—there is one controller for each node and it depends on a virtual controller—so if the controller of any node is down, the whole environment will still work."
What is our primary use case?
We primarily use VMware vSAN for ERP, for the assisting environment. The main environment in my company does not depend on VMware—for the production environment and operations, we work with Nutanix.
This solution is deployed on-premises.
What is most valuable?
One of the most valuable features of this solution is that it is stable.
What needs improvement?
This solution could be improved by having more than one controller for the environment. VMware depends on one controller for the whole environment, whereas Nutanix has one controller for each node. Because there is only one controller with VMware, if there was any drop, then the whole environment would stop working. In Nutanix, I have five nodes—there is one controller for each node and it depends on a virtual controller—so if the controller of any node is down, the whole environment will still work.
For how long have I used the solution?
I have been using VMware vSAN for three years.
What do I think about the stability of the solution?
This solution is very, very stable.
What do I think about the scalability of the solution?
This solution is scalable.
In our organization, there are around 1,000 users of VMware, including some servers and the self-service website. We have plans to increase our usage.
How are customer service and support?
VMware's support could be faster. We don't currently have a contract with technical support because we didn't make a new one for the support license.
Which solution did I use previously and why did I switch?
I previously used Hyper-V from Microsoft, but there were many issues and lots of troubleshooting.
How was the initial setup?
The installation is easy. My team worked on the installation and, for our company, we only need one engineer for deployment and maintenance.
What about the implementation team?
We implemented this solution through an in-house team.
Which other solutions did I evaluate?
I have two environments: Nutanix AHV and VMware. We use the Nutanix environment more than the VMware environment.
What other advice do I have?
I rate VMware vSAN an eight out of ten. For virtualization, I would recommend Nutanix over VMware.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at Saudi Electronic University
Good backup capabilities, monitoring features, and technical support
Pros and Cons
- "There is not a lot of maintenance required."
- "We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases."
What is our primary use case?
We are a university and we initially designed our data center such that it would be centralized, between branch offices and headquarters. There is a small data center in each branch but we're not interested in having local storage in every one of the branches.
Our plan is to purchase three physical hosts and deploy them with VMware, using vSAN to create virtual storage using each physical host's internal storage.
What is most valuable?
The backup features and monitoring features are good.
What needs improvement?
We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases.
For how long have I used the solution?
We evaluated and deployed VMware vSAN but have not yet deployed it for production. We will be doing so within the next six months.
What do I think about the stability of the solution?
This is a stable product. We have been testing it extensively.
What do I think about the scalability of the solution?
Scalability is based on your hardware. We can scale the hardware and then it only requires extending the license.
At this point, we have not had a very heavy workload. We plan to increase our usage once it goes into production.
There is approximately 50 IT staff that have access to it. Our users will include between 30,000 and 35,000 students, and approximately 3,000 staff made up of instructors and doctors.
How are customer service and support?
The technical support is good. The Ministry of Education has established contracts with all of our vendors including VMware, Microsoft, Oracle, and others. They provide us with 24/7 premium support.
We expect to rely on support for our migration to production. As part of our implementation, we have to redesign the centralized servers for a distributed environment. This includes Active Directory, Microsoft System Center Configuration Manager, and others. We don't have experience in this area. We can handle the daily operations but we lack design experience.
Which solution did I use previously and why did I switch?
We implemented a PoC for Nutanix but did not test it in a production environment. I have done a little bit of work with Hyper-V but otherwise, I have only worked on traditional architectures.
How was the initial setup?
There is not a lot of maintenance required.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly licensing fee. There are no costs in addition to the standard licensing fees because they are standardized and negotiated by the Ministry of Education.
We provided the sizing and after that, the Ministry arranged for the correct licensing.
Which other solutions did I evaluate?
We evaluated Nutanix and other hyper-converged solutions, but we choose VMware vSAN.
What other advice do I have?
This is a product that I recommend. My advice for anybody who is implementing it is to use a hybrid or private cloud. It's scalable, robust, and secure. Do not go back to the old technologies. Instead, focus on security and a good design. Having a good design will save in terms of cost.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
Its ease of use and implementation are valuable features
What is our primary use case?
It is used as a remote/branch office solution for a new site that we acquired.
How has it helped my organization?
It consolidated our workload and brought the cost down over a long.
What is most valuable?
Ease of use and implementation.
What needs improvement?
More modularity in terms of how nodes are provisioned (all nodes having to be the same size when deployed).
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Innovation Cross Developer at a comms service provider with 1,001-5,000 employees
Performs well for our clients and scales beyond our needs
Pros and Cons
- "One of the valuable features for us is the ability to restrict the performance capacity per client. Other solutions don't have this feature."
- "I would like to be able to limit IOPS."
What is our primary use case?
We use it to provide and sell infrastructure as a service.
The performance for us is very good. Our infrastructure now is only solid-state disks, with two different levels. There is one for write-intensive and one for read-intensive. Our decision was to change traditional storage to vSAN.
What is most valuable?
One of the valuable features for us is the ability to restrict the performance capacity per client. Other solutions don't have this feature.
What needs improvement?
I would like to be able to limit IOPS.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
When we began with this product, we made some mistakes. But through collaboration with the vendor we were able to find a solution to the problems and, today, it is a stable solution.
What do I think about the scalability of the solution?
We have about 2,000 machines under this solution with about 100 hosts. It can scale beyond what our needs are. We have no problems with scalability.
How are customer service and technical support?
We have used technical support a lot for this product and for other VMware products. For vSAN, in the beginning, we used tech support intensively. The support is very good for us because we get technical support in Spanish, in Panama.
We are using the different levels of support for different kinds of problems. We are online with them and the response time is very good.
Which solution did I use previously and why did I switch?
We previously used traditional storage solutions such as HPE, Dell Compellent, Hitachi, and others. We did not use a software storage solution before vSAN.
How was the initial setup?
It depends on the project, but vSAN, in particular, is an easy setup.
What was our ROI?
Our model is different. Our interest is in how we provide a solution for our clients. vSAN results in indirect benefits for our clients because it helps us reduce costs. But the client does not necessarily know that vSAN is the product behind the solution.
What's my experience with pricing, setup cost, and licensing?
When we began the program with vSAN, it was more expensive than it is now. The price is improving over time. In addition, it includes more features in the same bundle. That is really good for us.
Which other solutions did I evaluate?
We compared it with Nutanix but Nutanix was so expensive for us because our infrastructure is not as high-end as in America. In Chile, it's lower-end. Also, because we are a service provider, the price of vSAN is not expensive for us. Other products, like Nutanix, don't have a program for service providers and the price is prohibitive for us.
What other advice do I have?
For me, vSAN is a nine out of 10. I don't know what could make it a 10 because I have not really compared it with other products in the last three years. Maybe today there are other products that are better. When we started using it three years ago, vSAN was, perhaps, a seven out of 10 but they have improved the features.
Disclosure: My company has a business relationship with this vendor other than being a customer: Service provider.
Senior Systems Administration at a energy/utilities company with 1,001-5,000 employees
Helps give us a disaster recovery option and do replication across multiple data centers
Pros and Cons
- "The ability to have a disaster recovery option for our end-users by being able to use VDI and the vSANs, and the ability to do replication across multiple data centers, are valuable to us."
What is our primary use case?
For us, vSAN is a really good option for our EDGE network sites. We're able to use it in a high-available environment that enables our end-users to get to the data they need. We're heavily leveraging it for our VDI deployments.
How has it helped my organization?
It has helped us reach a much higher satisfaction rate in our VDI deployments. With the VDI, we didn't really focus on an ROI, although we did see some ROI benefits.
What is most valuable?
The ability to have a disaster recovery option for our end-users by being able to use VDI and the vSANs, and the ability to do replication across multiple data centers, are valuable to us.
What needs improvement?
One thing I would have said I'm looking for is vSAN in the cloud but, obviously, they announced that here today at VMworld 2018. That is something that I'm looking forward to.
What do I think about the stability of the solution?
vSAN has come a long way. It's a highly stable product and something that everyone should look at. Even in a large data center, now, vSAN makes sense.
What do I think about the scalability of the solution?
For me, it scales really well. We have multiple product vendors. We're able to leverage all of them using the vSAN capabilities of all of those vendors.
How was the initial setup?
I was not involved in the initial setup but I have taken it over since then and I have implemented some of the newer features that vSAN has come out with; capabilities that we weren't using when I came in.
We leveraged a partner who helped to make it an easy implementation.
What other advice do I have?
My advice is to look beyond what your initial scope is. If you're looking at using it just for VDI implementations, look at more than just that and how you can leverage it for a lot of different datasets in your data center.
When I look to work with a vendor it's important to find one that is agnostic to either software or hardware and a solution that fits our specific environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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