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systemen519357 - PeerSpot reviewer
System Administrator for virtual platforms at a healthcare company with 1,001-5,000 employees
Real User
A stable storage solution that we have come to trust
Pros and Cons
  • "It is more stable now than it was before. It's not like it was in the first year. Now it is stable, and we trust it more."
  • "Disaster recovery needs to be improved, when there is a crisis, there is a problem with what is the quickest way to get out of it."

What is our primary use case?

We use this as storage solution for specific VMware services and for backup solution.

What is most valuable?

The most valuable feature is stability.

What needs improvement?

Disaster recovery needs to be improved, when there is a crisis, there is a problem with what is the quickest way to get out of it. This should be done automatically, not manually.

If we have a power failure then you have to find your way manually. There 's no way to automatically fix it. So there should be an automatic way to repair such crises from disaster recovery.

In the next release, I would like to see more clarity on where the files are. the details of the files, for example, where the owners of the files are, and more audits.

For how long have I used the solution?

We have beeing using VSAN for the last three years. 

Buyer's Guide
VMware vSAN
October 2024
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is more stable now than it was before. It's not like it was in the first year.

Now it is stable, and we trust it more.

What do I think about the scalability of the solution?

We don't want to enlarge the environment. If we have a new need, we will separate and start a new system.

We don't want to have a general-purpose infrastructure. It's not a good idea for our purposes.

We value less scalability more accurate assessment as it is not the way in our environment. We don't want to add more nodes to the same cluster, it's not a good idea. We separate it.

How are customer service and support?

We get immediate response from the vendor on phone. For tasks onsite its not sufficient.

of course its a matter of service level, no complaints.

Which solution did I use previously and why did I switch?

No, software solutions from VMware based on VMware platforms no migrations.

What about the implementation team?

The integrator "vendor team" had good experience at the last project. level of expertise was very good.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Engineer at a insurance company with 1,001-5,000 employees
Video Review
Real User
The features of vSAN allow us to reduce our operational complexity to a large degree
Pros and Cons
  • "The most valuable features of vSAN are its simplicity to deploy and that we can use commodity disks in our servers without complexity or need for external storage arrays or storage specialists on our teams."
  • "The features of vSAN allow us to reduce our operational complexity to a large degree."
  • "We are finding that vSAN is a lot more scalable and adaptable, because we can go in with hybrid arrays for our lower-end storage needs or with all-flash versions of vSAN for places where we need more performance, and it's coming in at a lower cost point than an actual traditional array."
  • "I see room for improvement for vSAN just around general hardware compatibility and expanding that sort of matrix."

What is our primary use case?

Our primary use case for vSAN has been our branch locations and multiple different office locations. We are running vSAN as an alternative to external storage arrays, and it's working really well to provide us with data storage at these branch sites.

What is most valuable?

The most valuable features of vSAN are its simplicity to deploy and that we can use commodity disks in our servers without complexity or need for external storage arrays or storage specialists on our teams. It's part of our vSphere admin's duties as opposed to storage experts.

The features of vSAN allow us to reduce our operational complexity to a large degree. It's a single pane of glass for the administrator, and we're able to somewhat reduce costs, other than the fact that vSAN is somewhat expensive to license.

What needs improvement?

I see room for improvement for vSAN just around general hardware compatibility and expanding that sort of matrix. It's pretty wide already, but everything else within vSAN seems to work really well. It is very well-integrated. 

I don't see a lot to complain about at this point.

What do I think about the stability of the solution?

Stability with vSAN has been really good. We've had very few issues. When we have had maintenance issues, the vSAN has come back and healed them automatically for us. I don't think that we've had to actually engage support a single time in the six months that we've been running vSAN in our corporate office.

What do I think about the scalability of the solution?

I can't really speak to scalability. We have a fairly limited deployment at this point with three nodes, so it's a bare minimum sort of configuration.

How are customer service and technical support?

We have not had to engage technical support for vSAN. At this point, we've been able to solve all the problems or basically work through the GUI intuitively to be able to resolve anything that has happened.

Which solution did I use previously and why did I switch?

The decision to switch away from standard array to vSAN was a fairly simple one for us. We had been decreasing the amount of operations that we do inside of our branch sites. For the sites which remain, vSAN is a good fit versus the legacy Dell EMC VNX arrays that we had been deploying. 

We are finding that vSAN is a lot more scalable and adaptable, because we can go in with hybrid arrays for our lower-end storage needs or with all-flash versions of vSAN for places where we need more performance, and it's coming in at a lower cost point than an actual traditional array.

How was the initial setup?

The initial setup for vSAN was extremely simple. There are some concepts that you need to understand before you go in, install, and click the buttons, but once you have your drives configured and inside of the individual nodes, the configuration takes just a few minutes. Everything gets done and orchestrated for you directly from the vSphere or vCenter consoles.

What other advice do I have?

If I had to rate vSAN, I would give it a nine out of ten.

When we're choosing a vendor, we're looking at the ability for the vendor to be in business:

  • The viability of the vendor
  • Its reputation in the marketplace
  • The technical solution.

These have a lot to do with our decision to work with a particular vendor. We typically seek out the best-of-breed solutions and try to adhere to those. At the same time, we try to work with the same vendors over and over, because we have existing relationships to leverage and existing expertise around the solutions that are adjacent to what we may be evaluating.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSAN
October 2024
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Systems Engineer at Colorado College
Real User
It scales well. We have plenty of room to grow.
Pros and Cons
  • "It scales well. We have plenty of room to grow."
  • "It helped us survive power outages in one of our data centers, then continued to function without a hitch."
  • "Technical support has been fantastic. We always get answers quickly whenever we call."
  • "I would like a better Hardware Certification List (HCL). The HCL should a little easier to deal with."

What is our primary use case?

We use it as a primary storage for our Horizon View environment. 

The product is great. It runs well. 

How has it helped my organization?

It helped us survive power outages in one of our data centers, then continued to function without a hitch.

What is most valuable?

  • Its redundancy
  • Its uptime capabilities
  • The performance is great.

What needs improvement?

I would like a better Hardware Certification List (HCL). The HCL should a little easier to deal with.

Making the hardware compatibility not as much of an issue would be a good thing. 

What do I think about the scalability of the solution?

It scales well. We have plenty of room to grow. It should be a good long term solution for us.

How are customer service and technical support?

Technical support has been fantastic. We always get answers quickly whenever we call.

Which solution did I use previously and why did I switch?

We wanted to give more redundant access to the users' desktops than they previously had. Before, we were on a single SAN which was causing us issues if we had either an issue with the SAN or an issue with our environment when the SAN would go down. By using vSAN, it would allow us to spread our data across multiple data centers on our campus and be more fault tolerant.

How was the initial setup?

It was really straightforward. 

What about the implementation team?

We had some help from Venture Technologies, who helped us get it going. They didn't really have to do too much. We figured it out.

What was our ROI?

We have increased our user productivity. However, being in Higher Education, we don't really measure it.

What other advice do I have?

Give it a look. It will save you time and money.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user581820 - PeerSpot reviewer
Infrastructure Manager at a financial services firm with 51-200 employees
Vendor
You can populate an empty HDD slot on the host with a disk and the tool adds the additional storage.

What is most valuable?

The most valuable vSAN features are:

  • Ability to scale easy: Adding additional storage is so easy. You just populate an empty HDD slot on the host with a disk and vSAN will automatically add the additional storage to the storage pool. No specialized skills are required.
  • Performance and cost/storage efficiency: With vSAN, you get SSD-like performance with a mix of spinning and solid-state disks at a fraction of the cost. We use a ratio of 30/70 SSDs to spinning disks, respectively, for a high-performance SAN that is within our budget.
  • Resilience: We tried to break our vSAN PoC instance to test its robustness. We pulled out hard drives while they were being written to and we unplugged server nodes, and we never lost a VM.
  • Ease of use: We set up vSAN with a few mouse clicks in vCenter. We couldn’t believe how simple it was to setup and configure.

How has it helped my organization?

We are able to deploy vSAN clusters to remote locations very easily at a fraction of the cost. This saves us time and money. We don’t have to worry about stability issues.

What needs improvement?

Support for iSCSI access would be great, but this may be supported in the latest versions of vSAN.

We have a few physical servers in our environment and it would be great, if these servers could also access the storage in vSAN. With vSAN iSCSI support, we would be able to connect our physical servers to vSAN as well.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

In terms of stability, vSAN is very resilient, self-adapting, and self-healing. In the two years that I’ve worked with vSAN, I haven’t experienced any vSAN stability issues.

What do I think about the scalability of the solution?

There haven't been any issues with scalability. Adding additional storage was as simple as inserting a hard drive into a hard drive bay or adding an additional server node to the data center cluster. That was all we had to do, and vSAN auto-configured everything.

How are customer service and technical support?

We had a VMware vSAN engineer present to set up our very first vSAN cluster. There was nothing to it, but it was great to have an expert on-site for questions and to provide us with training. Other than that, we have never had to log a support request with VMware for vSAN.

Which solution did I use previously and why did I switch?

We didn’t use a virtual SAN solution previously. We just used traditional, and very expensive, SAN storage arrays. We moved to vSAN because our budget wasn’t getting any bigger, but our storage requirements were increasing.

How was the initial setup?

The setup was straightforward. It literally took a few mouse clicks to setup vSAN.

What's my experience with pricing, setup cost, and licensing?

You get better value for your money with a vSAN solution than with a traditional SAN with lower TCO.

Which other solutions did I evaluate?

We looked briefly at alternatives, but nothing stood out like vSAN. Nutanix was another solution, but surprisingly, it would have costed us more.

What other advice do I have?

Get a vSAN specialist to come out and spec your vSAN cluster according to your requirements. Have him configure it and test that it is performing properly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user315390 - PeerSpot reviewer
IT Manager with 1,001-5,000 employees
Real User
We have three hosts in a single cluster that provides us centralized storage with High Availability, although the hardware compatibility list should be expanded.

Valuable Features

  • It's very simple to use.
  • It work on commoditized hardware.
  • It provides centralized storage.

Improvements to My Organization

It's lowered our storage costs while still maintaining High Availability and with easy installation.

Room for Improvement

Expand the hardware compatibility list – it's pretty short. Definitely also the diagnostic and monitoring could be improved. That stuff is still very new.

Use of Solution

We have been using it since it came out in March 2015.

Stability Issues

So far so good.

Scalability Issues

Unsure – all I know is what I read, if it does what it says it does I'm very impressed.

Customer Service and Technical Support

Very good – quality support.

Initial Setup

We have three hosts in a cluster, and it was surprisingly easy.

Other Advice

Try it out – that’s the best way to know whether it's right for your organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user312501 - PeerSpot reviewer
Director Of IT Infrastructure and Operations at a university with 501-1,000 employees
Vendor
Storage is the most important element of our infrastructure, and this solution provides us stability and high performance. The supported-hardware list is too narrow, however.

What is most valuable?

  • Integration with VMware vSphere
  • It’s simple to manage
  • It’s a relatively inexpensive for a SAN solution
  • Good performance based on testing

We just started implementation, so it's hard to give our perspective as we're still doing our evaluation. We purchased the product, and we have ten-fold service on it.

How has it helped my organization?

If it works out well, storage is our most important element of our infrastructure. We're looking for a stable and high performing solution and think this is it.

What needs improvement?

I'd like to see support for iSCI. Right now it’s all internal protocols, and they promise it in the next version. They need to support more types of hardware – the list is too narrow.

What do I think about the stability of the solution?

It's stable, but it's really picky on the hardware. We knew that going in, but the scale was a surprise, not truly as agnostic as we thought it would be. They have a list, and if you deviate a bit, then it won’t support the environment. We had an issue where we deviated slightly, so we probably will have to follow their hardware compatibility list.

What do I think about the scalability of the solution?

Very scalable, it's one of the reasons we bought it. They are in v2.0, and we feel like now it’s mature.

How are customer service and technical support?

Support is generally good, but a little slow sometimes. You need to stick to their compatibility list if you want their full support.

Which solution did I use previously and why did I switch?

We were using EMC and we knew we needed something new. Cost is important to look at, because we're nonprofit, as well as the integration with the other VMware products, and the stability of the product too.

How was the initial setup?

Setup is very straightforward.

What other advice do I have?

It’s a good solution – the trend is going towards converged infrastructure. It's all policy based – you can set general policy and then trust VSAN to do everything else.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Engineer at a computer software company with 1,001-5,000 employees
Real User
Gives us the ability to manage all of our storage within our server rack
Pros and Cons
  • "The most valuable features are the encryption, deduplication, compression, and the ability to manage all of your storage within your server rack."
  • "It completely removes the need for a storage network and for a storage administrator and all of that infrastructure and the costs that are involved with them."
  • "I would like to see more comprehensive lifecycle management. The current path and process for upgrading or updating the firmware, as well as the storage controller software to interact with that firmware, is fairly manual and not very well documented. A little more time and effort spent on the documentation of the lifecycle management for vSan would be really great."

What is our primary use case?

We use our vSan primarily for our VCF deployment. We run our production workloads on it, mostly for Microsoft SQL databases and various WebSphere and web-based front-end applications.

It performs pretty well for the most part. The older versions had some issues, specifically regarding upgrade paths and the robustness of the product, but in the last two or three versions they've really addressed those issues and brought it up to speed and made it a real enterprise solution.

What is most valuable?

  • Encryption
  • Deduplication
  • Compression
  • The ability to manage all of your storage within your server rack

What needs improvement?

I would like to see more comprehensive lifecycle management. The current path and process for upgrading or updating the firmware, as well as the storage controller software to interact with that firmware, is fairly manual and not very well documented. A little more time and effort spent on the documentation of the lifecycle management for vSan would be really great.

What do I think about the stability of the solution?

Currently, it's very stable. Previous versions, which are still active and out there online: upgrade to the new version.

What do I think about the scalability of the solution?

Scalability is slightly limited in that you're pinned by the physical disks in your hosts, but provided that your solution doesn't require you to have specific disk technology, you can get the size you need and expand it out as much as you need to.

How are customer service and technical support?

I give technical support an A-plus, from my experience. It was perfect, it was awesome. They helped us recover from a very major outage and we would have been down for much longer had they not been involved.

Which solution did I use previously and why did I switch?

We were on old hardware and we needed to move to a new solution.

What was our ROI?

It completely removes the need for a storage network and for a storage administrator and all of that infrastructure and the costs that are involved with them. That, right there, is a huge return.

What other advice do I have?

It's great for DevTest and, as long as you're not going to be consuming data at huge rates, it's great for Prod too.

I would rate vSAN as six-and-a-half or seven out of ten, but only because of the major problems we experienced with them a few months ago that led to some big outages. From what I understand, the current version alleviates those issues. If we're evaluating the current version, I would give it an eight.

It would be a ten if there were more robust lifecycle management and a better-documented implementation within vSphere.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user618129 - PeerSpot reviewer
Senior Systems Engineer at a tech services company
Consultant
Reduced rack space and power consumption. There's always room for improvement when it comes to monitoring performance.
Pros and Cons
  • "I like the scalability and the fact that it reduces your total cost for storage over several years."
  • "The only thing I can think of at this time is to improve the performance monitoring and performance visibility within the GUI."

How has it helped my organization?

We had several servers we used in our VMware cluster, as well as a storage device. The implementation of vSAN reduced the rack space, since we no longer required several slots in the cabinet to rack a storage device. vSAN also made it very easy for us to scale out. Power consumption was also reduced within our datacentre.

What is most valuable?

I like the scalability and the fact that it reduces your total cost for storage over several years.

What needs improvement?

The only thing I can think of at this time is to improve the performance monitoring and performance visibility within the GUI. They have already made several improvements in vSAN 6.2, but there's always room for improvement when it comes to monitoring performance.

What do I think about the stability of the solution?

We had no stability issues.

What do I think about the scalability of the solution?

We had no scalability issues.

How are customer service and technical support?

VMware technical support provides a great service.

Which solution did I use previously and why did I switch?

We switched to move towards a software-defined datacentre.

How was the initial setup?

It is very easy to configure and setup. vSAN is already part of vSphere ESXi. You simple need to apply a license and do minor configuration to get it to work.

What's my experience with pricing, setup cost, and licensing?

The first 1-2 years of purchasing vSAN will be expensive. Thereafter, the longer you are running it, the more cost savings you will have.

Which other solutions did I evaluate?

We looked into several other products, such as Pure Storage and Dell solutions.

What other advice do I have?

Keep it simple, and don’t try and over-complicate things. Make sure to follow VMware best practices when it comes to implementing your vSAN solution. Read those whitepapers and make sure you understand how you want to implement it in your environment.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a VMware partner.
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Updated: October 2024
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Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.