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Ryan Dave Brigino - PeerSpot reviewer
Software Engineer at Es'hailSat
Real User
Top 5Leaderboard
A straightforward setup with good stability and the capability to scale
Pros and Cons
  • "The solution can scale well."
  • "The solution is quite expensive."

What is our primary use case?

We are primarily using the solution as our virtualization platform.

We procure some licenses for vSphere Standard and we are using it to replicate to VM so that we can have at least that level of redundancy. On the upcoming project for VxRail, we'll be using it for a hyper-converged platform, where you can have high availability and failover capability in real-time.

What is most valuable?

The solution has been quite stable.

The solution can scale well.

We found the initial setup to be pretty straightforward.

What needs improvement?

The solution is quite expensive.

I haven't evaluated or looked at any other solutions for the most part and therefore can't speak to any aspect that is really lacking compared to what else is on the market.

For how long have I used the solution?

I've used the solution for about five years at this point. It's been a while.

Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good.

What do I think about the scalability of the solution?

The solution is quite scalable. We ordered a solution where the initial number of nodes is just three, however, after the design, it can grow up to 64 nodes.

If it's deployed on a hyper-converged solution, yes, it will be scalable.

Only the system admins use the solution. There are around not more than 10.

We plan to continue to use the solution and to scale it up, as we build out our infrastructure.

How are customer service and support?

We bought the solution through a Dell partner and we get support through them if we need it. We don't deal directly with VMware. I can't speak to how their technical support services are. Our Dell partner connection acts as a middle man between our company and VMware, therefore, they deal with VMware directly.

How was the initial setup?

The solution is pretty simple to set up if it's a stand-alone.

We have two departments that have technical teams that can handle maintenance on the solution.

What about the implementation team?

We used an integrator that was a VMware partner and they assisted us with the implementation process.

What's my experience with pricing, setup cost, and licensing?

We are currently buying some more licenses to be able to move to version 7.

The solution is expensive, however, due to the criticality of the features on offer, for us, it's worth the cost.

Which other solutions did I evaluate?

I haven't really looked at too many other solutions, other than Hyper-V. VMware seems to be way better overall if you compare just those two.

What other advice do I have?

We are currently in the process of moving to version 7 of the solution.

I'd rate the solution at an eight out of ten. We've been mostly quite satisfied with the solution overall. I'd recommend it to other companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Autodidact Quantum Physics- Quantum mechanics. at IC Consultancy
Real User
Best way to have a non-host based fixed solution
Pros and Cons
  • "The virtualization is set by itself. vSphere is the best way to have a non-host based fixed solution. We always try to find an agnostic environment where we can restore agnostics or just say, "I need resources, capacity." That's why VMware vSphere in particular, has been the best in the past but now also with the evolution of their product. Nowadays, you don't have to use any STEM infrastructure anymore because the bandwidth and the land speeds are getting steeper."
  • "The only way for it to be a complete product is if you integrate all the functionalities. Then you don't need any backup solution anymore and you can do it by yourself. Integration needs improvement. They should improve a lot of the functionality because normally it's half of a product. You're only protecting yourself against technical failures but not against any cyber threats or any other stuff."

What is most valuable?

The virtualization is set by itself. vSphere is the best way to have a non-host based fixed solution. We always try to find an agnostic environment where we can restore agnostics or just say, "I need resources capacity." That's why VMware vSphere in particular, has been the best in the past but now also with the evolution of their product. Nowadays, you don't have to use any STEM infrastructure anymore because the bandwidth and the LAN speeds are getting steeper. 

If you look at the interconnection if you have a dark fiber connection, you can have data sent between locations. It's getting much cheaper.

If you use Zerto on top of that, then you are protected against any cyber threats or attacks. If you do it right, if you configure it from the hypervisor layer to external storage and then you have always a way back. It's blocked by the application of the journal. You can always go back to a point in time if you want to restore. If the point in time is as short as possible then you have the best solution. You can leave any additional solutions like CrowdStrike.

What needs improvement?

The only way for it to be a complete product is if you integrate all the functionalities. Then you don't need any backup solution anymore and you can do it by yourself. Integration needs improvement. They should improve a lot of the functionality because normally it's half of a product. You're only protecting yourself against technical failures but not against any cyber threats or any other stuff. It's not about prevention, it's about time to recovery because it's going to happen anyway. 

For how long have I used the solution?

I have been using vSphere for twelve years. 

How was the initial setup?

It was very easy to install. If you have the right piece of hardware or blade server in place, you can use it in a VM where you try XYZ and then install it. You go forward with that and it's ready to install, so it's not a big problem.

What other advice do I have?

I would rate vSphere and 9.5 out of ten. 

I really like it because it's a storage restoration additional add-on but it's really expensive now. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Windows Virtualization Engineer at a tech vendor with 5,001-10,000 employees
Video Review
Real User
The content library option will help us meet our requirements going forward
Pros and Cons
  • "Since we have an internal cloud, suddenly people may require 1000 or 2000 VMS in something. We have options to analyze and make sure we have enough scalability."
  • "We previously had a hard time using tech support."

What is our primary use case?

We have three different types of environments: internal cloud, managed hosting, and VDA. We use VMware vSphere as the main product to accomplish this.

VMware is now the main backbone in our company.

We are not using VMware cloud on AWS. We are in PoC mode. We may use it in another six months to a year.

How has it helped my organization?

vSphere helps our organization. Initially, we don't have an internal Cloud. We have an internal cloud, which is four years old now. We have 8000 to 9000 VMs standing in our internal cloud. We also implemented VDA using a VMware vSphere. So, it has been an absolutely pleasure having vSphere.

We provide a service to our internal customers for our development center. We have internal cloud developers. If they require 1000 VMs or 500 VMs, and in the background, we're using a vSphere VMware product. 

What is most valuable?

The most valuable feature is performance, especially the 6.7 version. 

We were looking for content library options for templates and were happy that VMware introduced it in 6.7 version. 

I like the speed and the quickness of the boot in the newest version of vSphere.

The mission-critical applications in our company, like SAP, Siebel, and a lot of financially related applications are running. Our developer uses most of animation, etc., and we are using the vSphere for that.

We have seen a performance boost compared to the previous versions, like a 5.1, five years ago. It has gradually increased. Previously, we hadn't migrated any database, like SQL or Oracle, into VMware. However, we are planning to now. We are moving forward because a lot of new features are now available on 6.7. 

We are doing a PoC, which we are happy about now. We may move over the database into our VMware environment.

It is simple to manage. However, some of our operation teams, they are used to the desktop line, but VMware removed it in the previous version. Initially, we had an issue on the flash, but now we are happy. With VMware moving to HTML, it's really fast. We did a bit of version testing, and it's really fast and easy to use now.

What needs improvement?

I have seen some sessions for version 6.7 covering its improvements, which I was looking for, mainly the content library. Our requirement is to move our templates from one location to another location. Previously, this was not available. We are happy this was introduced. 

Another thing is the flash. However, in 6.7, they completely removed it and they are bringing in the HTML. Let's see, as I haven't tried the 6.7 update yet. I hope it will satisfy everything from our point of view.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is good. We have different clusters based on the load of the application and requirements. We can slice the cluster.  

What do I think about the scalability of the solution?

Since we have an internal cloud, suddenly people may require 1000 or 2000 VMS in something. We have options to analyze and make sure we have enough scalability. 

We have some issues but so far it has been good.

How are customer service and technical support?

We use tech support, which is okay. We used to have a hard time, but at this time, we are happy.

Which solution did I use previously and why did I switch?

Previously, for monitoring, we use other products. Slowly, we are moving to vRealize now. It depends on our requirements and budget. 

How was the initial setup?

When 5.5 went to 6, we found it a bit difficult because they changed the model. 

Now, we are okay. We have gotten used to it, because it is a new platform. Initially, it was difficult, but now we are okay.

Which other solutions did I evaluate?

Five years ago, we planned to move from a physical to virtualization environment. We evaluated a lot of other hypervisors, did some PoCs, etc. We decided on VMware. For the past six to seven years, it's been a big journey. 

What other advice do I have?

I would rate vSphere as a nine out of 10.

I will recommend the solution, but there are some steps to take first. There are some VMware videos to view and some KB articles to read, which are available, regarding compatibility. I would recommend them to go through everything. Go through the KB articles, then I will recommend them to implement that one.

An important criteria for choosing a vendor is evaluating how a company behaves. We will review their past history, the current market, and the value of that product. Then, we will see whether that product can used for our requirement. Based on that, we choose our vendors.

We haven't started using the VM encryption. We are in the very initial stage, doing a PoC for it and also the UEFI Secure Boot. These are options that we are trying. Let's see how they will work, and we're looking forward to their results.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
VP of Product Engineering at Navisite
Video Review
MSP
Improved our organization by delivering solid stability to our clients in a cost competitive fashion
Pros and Cons
  • "vMotion radically changes the way we think about how we can operate a large infrastructure, and notably, in terms of proactive maintenance."
  • "An important vSphere feature from a security perspective is VM encryption. As is the right thing to do in this day and age, security needs to be the number one concern for any IT operator. While there are security solutions which can be delivered at the physical, hardware layer, they don't necessarily address all of the requirements from an encryption perspective. Being able to have VM-centric, VM-level encryption is a great feature of vSphere."
  • "As we continue to push mission-critical workloads into vSphere, and those workloads are not readily protected at the application layer for availability, continuing to increase the size limitations on FT-protected VMs would be a great advance."
  • "It's inherently complex. Operating a large virtual infrastructure is not an easy task for anyone."

What is our primary use case?

Our primary use case for vSphere is not a primary use case, because we actually offer a pretty wide breadth of services. Our key use cases revolve around hosted private cloud, as well as being the underpinning virtualization platform for our multi-tenant vCloud Director based cloud.

We don't use VMware cloud on AWS.

How has it helped my organization?

vSphere has improved our organization by allowing us to deliver rock solid stability to our clients in a cost competitive fashion. The industry has moved far beyond bare metal infrastructure, other than for very specific us cases. As an operator of mission-critical applications on behalf of our clients, we chose vSphere because we needed the operability we get from features like vMotion, the stability that it gives us, and the ability to run pretty much any workload.

We host infrastructure for a very large number of clients. In many cases, we're running all their mission-critical applications in our data centers on top of vSphere. So, there is no single industry vertical. However, for each of our clients, we are their operator, and this is their mission-critical infrastructure.

When I think about the performance aspects of vSphere, we've been using it since before there was vSphere. We were actually a very early partner of VMware. I've been with NaviSite for a very long time, and I recall doing a VMware GSX Server deployment, from a number of years ago. 

When I look at the performance aspects, I've definitely seen a reduction over versions from the virtualization penalty. This has been significantly reduced over the years. The size limitations of VMs, number of CPUs, amount of memory which can be allocated, and amount of storage which can be allocated are no longer of practical consequence. So, the monster VM that we talked about over VM Worlds of three to five years ago, they're here to stay, and those limits are no longer practical impediments to virtualization. 

What is most valuable?

  1. The most valuable feature of vSphere is vMotion, because it rocks. It radically changes the way we think about how we can operate a large infrastructure, and notably, in terms of proactive maintenance. 
  2. The second biggest feature is HA, because complexity around IT resilience is a difficult problem to solve, especially at the application level. Therefore, being able to rely on the infrastructure to provide a 90:10 or 99:1 rule is more than enough resilience for most applications, and getting that directly from the infrastructure is fantastic.

These features are useful day-to-day, because we operate a very large number of single-tenant private ESX deployments, managed by vCenter, as well as VCD-based public cloud. Frankly, with hundreds and thousands of hosts under management, there's no way we could operate that infrastructure without the use of vMotion. The ability to migrate those workloads to free up the physical infrastructure for maintenance activities, patching, BIOS updates, etc., is a critical requirement to operate.

An important vSphere feature from a security perspective is VM encryption. As is the right thing to do in this day and age, security needs to be the number one concern for any IT operator. While there are security solutions which can be delivered at the physical, hardware layer, they don't necessarily address all of the requirements from an encryption perspective. Being able to have VM-centric, VM-level encryption is a great feature of vSphere.

What needs improvement?

As with any piece of technology (hardware or software), there's always room for improvement. vSphere is incredibly mature from a core feature and function perspective. As we continue to push mission-critical workloads into vSphere, and those workloads are not readily protected at the application layer for availability, continuing to increase the size limitations on FT-protected VMs would be a great advance.

vSphere management has evolved over time. It's inherently complex. Operating a large virtual infrastructure is not an easy task for anyone. That's why certifications, such as VCP exist, because you have to have the right skill set to operate the environment. As the product evolves and starts to take advantage of things, like DRS, workload placement becomes less of an issue for humans to worry about, because the system takes care of it for you. Of equal interest is SDRS, storage management and storage placement, as historically, it was one of the most challenging things to mange in a large production VMware environment. With SDRS, we've actually seen our need to babysit it and manage it as a human go way down.

What do I think about the stability of the solution?

vSphere has been very stable. It would be where it is in the market overall if there were any sense of instability. No software nor hardware is perfect, so really it comes down to the failure rate that we see running workloads on vSphere. Is it significantly, materially, measurably different than running those workloads on bare metal? I would say absolutely not. 

Equally important is the stability better because, when things happen, hardware is lost. In response, VMware HA automatically restarts those workloads and the effective downtime is radically minimized. This is compared to what it would be for a human response.

What do I think about the scalability of the solution?

Scalability on vSphere has always been important for us, because of the scale at which we operate. We had a client, who maxed out under the VMware 5 limit of 32 hosts per cluster. So, it has been great to see the continued improvements in scalability. At the VM level, the limits are no longer practical impediments. Now, at the VMware cluster level, we're also seeing sizes which can operate pretty much any large client environment.

How is customer service and technical support?

We've had to use vSphere and VMware tech support on a fairly regular basis, but not because there are fundamental flaws in the platform. Things happen. Client environments are complex, and in some cases, the interoperability with other third party products requires engagement with support. We have found the engagement able to solve our problems pretty much all the time.

How was the initial setup?

I'm not directly involved in the day-to-day operations of our vSphere environments, but we stand up private vSphere-based clouds on a fairly regular basis. We manage those on a go forward basis in terms of patching, upgrading, etc. Deploying vSpheres is pretty easy. The biggest feature that has made that easier, as compared to three or four years ago, is the vCenter Server Appliance. Its ability to deploy the management plane as a virtual client and bootstrap an ESX environment. That's a big step forward.

What was our ROI?

  1. Compared to deploying traditional infrastructure models, like bare metal, and the ability to virtualize and maximize the utilization of the physical infrastructure speaks well for ROI. 
  2. In today's market, agility is the new currency. Without virtualization, and vSphere in particular, we wouldn't have the level of agility in the business that we have today. Frankly, it's needed by pretty much any industry. Regardless of whether you're technology-centric or not, you are a technology company.

What other advice do I have?

If I had to give a rating of one to ten for vSphere, I would give it a nine. No software nor hardware is perfect, but vSphere is good. That's why I would say a nine. There is still some room for improvement, like larger FTVMs, continued evolution, and keeping pace with the scalability of underlying physical infrastructure.

For somebody looking to evaluate a virtualization platform such as vSphere or any of its competing open source solutions, like KVM or other virtualization platforms, one of the key considerations is to look at TCO. vSphere may seem expensive upfront, and there may be some sticker shock there, but if you look at it over the long-term and from a human capital perspective to operate the platform over a period of three or more years, the manageability of vSphere drives the total cost of ownership way down.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user330075 - PeerSpot reviewer
Director of IT Infrastructure at a media company with 501-1,000 employees
Vendor
It helps in managing computer and storage resources, and in shrinking your physical environment significantly.

Valuable Features:

vCenter Server Appliance (vCSA) is the server that controls and manages your VMware environment. I would suggest using this over the vCenter Server Windows install. It has the advantage of easier install and manageability and seems to be the method most preferred by VMware, as well.

Much of the management of the VMware environment can now be done from the web interface, but you can still use the vSphere fat client, which is still my preferred method of interacting with the VMware environment. The web interface is better than in past iterations, but still just lacks that little something that would make me voluntarily to move to it on a permanent basis.

Improvements to My Organization:

VMware will assist your organization in managing computer and storage resources, and you will be able to shrink your physical environment significantly making it easier to manage in the long run. So don't expect immediate returns. There is a high price to be paid for licensing, hardware, configuration, and knowledge acquisition.

Room for Improvement:

VMware interacts with a lot of various hardware and has a vast array of capabilities and it seems that new capabilities are being added all the time. I would like to see more documentation and assistance provided by re-sellers to assist in the initial design of customer environments.

Cost and Licensing Advice:

There are 3 levels of licensing: Standard, Enterprise, and Enterprise Plus. VMware is very pricey and really the most useful in very large virtualization environments. It takes a lot of hardware and configuration knowledge. If you don't already have this in house, obtaining it can be pricey as well. 

If you aren't already familiar with virtualization environments, I would suggest taking a course and/or doing a lot of reading before deciding on a license and configuration.

Other Advice:

The best advice I could give is spend a lot of time designing your environment to receive VMware. Read everything you can get your hands on, and take a good online course or attend one in a city near you. Be aware that you will need to know a lot about computers, storage, networking, and security environments to determine the best design for you. 

Download the latest ESXi version and build a test lab. You get 60 days to play with the full gambit of features. Then get a lot of advice from vendor specific engineers, HP, EMC, Netapp, Cisco, etc. because the hardware you choose will run into configuration issues specific to the vendors you choose to use in your environment. Don't go into this thinking you will see immediate returns on your investment. This is a long term design decision.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user280818 - PeerSpot reviewer
it_user280818Systems Engineer at a engineering company with 501-1,000 employees
Real User

As today, a vCenter Server Appliance instance can be scaled as the same vCenter Server instance in a Windows server, it also saves you from licensing cost from Windows Server and Database system. Especially, deployment is fast and easy. You can even automate its deployment process.

it_user321576 - PeerSpot reviewer
Senior Engineer at a healthcare company with 1,001-5,000 employees
Real User
DRS helps us to balance data storage and the workload of our datacenters. However, if we lose a host, it doesn't report which VMs were affected

Valuable Features

  • HA - for restarting failed VMs on good hosts
  • vMotion - ability to migrate between different hosts
  • DRS balances data storage and workload of datacenters

Room for Improvement

Reporting. If I lose a host, I have to report what was on that host, what was affected, and for how long. We create our own power state report providing info on hosts, and I would like reporting for what VMs were affected and what was the fault, what hosts were affected and restarted by HA. You can get third-party reporting, but it would be great to have it built-in.

Stability Issues

Extremely stable, only issue is the type of hardware that we run it on. When we get a vendor image (HP, Dell, Cisco), they inject their own drivers into hypervisors, and it is only time we see issues. It’s so resilient, that these problems aren’t even evident and they can go unnoticted.

Scalability Issues

Very, very good scalability. Four years ago, we had 300 VMs across 32 hosts, now we have 2000 VMs across 132 hosts.

Customer Service and Technical Support

From time to time, we have relied on them, mostly for troublshooeting specific VMs when a vendor wants to blame resources. Whenever we have bad memories or drivers injected by vendors, they’ve helped us remediate those issues.

Initial Setup

I was involved in a redesign, which was very straightforward and easy. We just changed the hardware from rack style to blade, expanding all hosts and underlying virtualization layers. It was seemless and customers didn’t notice anything different.

Other Advice

Even with no reporting, it's near perfect, because reporting would just make things easier, and not having it doesn’t impede performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Engineer with 10,001+ employees
Real User
By centralizing the customization process while removing common hardware problems, it makes the provisioning and deployment of virtual servers and clients quick and predictable.

What is most valuable?

  • High Availability
  • Distributed resource scheduling & vMotion
  • Robust management toolset for automating routine tasks

How has it helped my organization?

vSphere provides the infrastructure framework to manage server and client systems in a multitude of user environments, from dedicated virtual workstations to short-term use systems. vSphere makes the provisioning and deployment of virtual servers and clients quick and predictable, centralizing the customization process while removing common hardware problems.

What needs improvement?

Fault Tolerance, which was introduced in version 5.5 and improved in 6.0, is a promising feature that has potential to ensure highly critical system availability in the enterprise environment. It presently has vCPU limitations which makes its deployment scenarios limited, but VMware has made great strides between the two versions, indicating that its usefulness will continue to improve.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

ESXi has some specific hardware requirements that administrators should make sure they are able to meet before deploying. While the platform can run on a considerable range of hardware, various features make use of specialized virtualization instruction sets in the hardware CPU that make the hypervisor suited to only a fraction of the common server hardware on the market. This is not a bad thing, as the benefits from these advanced features are well worth the cost of more advanced hardware. This is the only circumstance in which I have encountered obstacles to deployment.

What do I think about the stability of the solution?

No. The vSphere hypervisor is exceptionally stable, and the higher-level vSphere environment is quite adaptable to a fluctuating datacenter environment.

What do I think about the scalability of the solution?

No. The ability to expand the capacity of the vSphere environment is one of the core capabilities of the product.

How are customer service and technical support?

Customer Service:

Efficient and knowledgeable.

Technical Support:

Good value, particularly considering a support contract is required with the purchase of vSphere licenses.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's straightforward, as vSphere is a mature product with well-rounded documentation, and an easy-to-understand interface.

What about the implementation team?

Our system was installed by a vendor team, but was configured in-house. Our vendor team provided a solid architecture solution, but it was insufficient for our requirements.

What's my experience with pricing, setup cost, and licensing?

Licensing is not a major obstacle to adopting this product in an enterprise environment. VMware does offer some specialized vSphere editions for small business environments in which cost may be a considerable factor. There is a wide range of options provided by VMware with suitable price points for each license.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

Have a plan for system virtualization before pursuing vSphere. Often, the actual needs of an organization, particularly small and medium sized, are overestimated which leads to spending more for a product or product license than is necessary.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user280818 - PeerSpot reviewer
it_user280818Systems Engineer at a engineering company with 501-1,000 employees
Real User

vSphere Fault Tolerance was introduced from vSphere 4.x. And in vSphere 6.0, it is still called vSphere FT but in abbreviation for vSphere Symmetric Multiprocessor Fault Tolerance.

See all 2 comments
reviewer1996902 - PeerSpot reviewer
Solution Architect at a comms service provider with 1,001-5,000 employees
Reseller
Top 20
Has valuable virtualization capabilities and a simple setup process
Pros and Cons
  • "The product has good scalability."
  • "The platform's main area for improvement has increased, particularly after Broadcom acquired VMware."

What is our primary use case?

We integrate the product into our environment based on specific requirements and client needs, offering a complete solution to telco providers.

What is most valuable?

The platform's most valuable feature is its virtualization capabilities. It meets our needs better than alternatives like Nutanix, which is hardware-specific.

What needs improvement?

The platform's main area for improvement has increased, particularly after Broadcom acquired VMware.

For how long have I used the solution?

I have been working with VMware vSphere for at least 10 to 12 years, following its evolution from version 6.4 to the current version.

What do I think about the stability of the solution?

I rate the product stability an eight. 

What do I think about the scalability of the solution?

The product has good scalability. We can build large data centers or small hybrid solutions depending on our requirements. It supports both on-premises and cloud environments.

Our clients range from small businesses, like local farms or small companies, to large enterprises like Vodafone and Telefonica.

How are customer service and support?

The technical support team often passes responsibility between hardware and software divisions, making resolving issues more challenging and time-consuming.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is simple. If the infrastructure is prepared, deployment can be done in one day. However, if hardware needs to be moved, it can take longer.

I rate the process a nine out of ten. 

What other advice do I have?

I rate VMware vSphere a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.