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Head of enterprise systems at Fidelity Bank Plc
Real User
Good dynamic resource scheduling and fault tolerance capabilities
Pros and Cons
  • "Its dynamic resource scheduling and its fault tolerance capabilities are two features that I've found to be valuable. I also like that VMware vSphere is stable, scalable, and easy to install."
  • "I would like to see improvements in simplifying automation, cloud native deployment, administration, and fault resolution."

What is our primary use case?

It's used as a private cloud, and currently, we operate the original enterprise infrastructure. For VMware, a majority of the workload is posted on VMware, and it's posted on the HCI solution.

What is most valuable?

Its dynamic resource scheduling and its fault tolerance capabilities are two features that I've found to be valuable. I also like that VMware vSphere is stable, scalable, and easy to install.

What needs improvement?

I would like to see improvements in simplifying automation, cloud native deployment, administration, and fault resolution.

For how long have I used the solution?

I've been using VMware vSphere since 2008.

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VMware vSphere
December 2024
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What do I think about the stability of the solution?

My impression is that it's a very stable solution.

What do I think about the scalability of the solution?

I believe that VMware vSphere is scalable.

How are customer service and support?

The customer service and technical support were fine.

Which solution did I use previously and why did I switch?

We used Hyper-V, which is a Microsoft product.

How was the initial setup?

It was easy to install. We performed a complete deployment because it was a full MCI, so it required some architecture. I believe it took about a month.

What about the implementation team?

I used consultants for the implementation process because it was a refresh project.

What's my experience with pricing, setup cost, and licensing?

I currently use the yearly licensing option, and I think that the pricing is fine for this solution.

What other advice do I have?

I would rate this solution at 9, on a scale from one to ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1266792 - PeerSpot reviewer
IT Infrastructure Manager at a financial services firm with 10,001+ employees
Real User
Stable, easy to scale and deploy, vCenter and SRM features are good
Pros and Cons
  • "I think that the solution is perfect. It's the best on the market."
  • "Response time could be improved."

What is our primary use case?

We use VMware vSphere for virtualization and to deliver VDI.

How has it helped my organization?

The  vSphere plataform allow us to consolidate our datacenter and give us more availability.

What is most valuable?

The most valuable features are the vCenter, and SRM. 

Technically speaking, there is nothing that I don't like. I think that the solution is perfect. It's the best on the market.

I have not used all of the features but the features that are provided are perfect. There is nothing that this solution doesn't have.

What needs improvement?

I don't think that the solution must be improved.

For how long have I used the solution?

I have been using VMware vSphere since 2007.

We have the latest version and 6.7. 6.5, and 6.0.

What do I think about the stability of the solution?

It's stable, we have not had any issues with stability.

We have 100,000 employees in our organization.

What do I think about the scalability of the solution?

it's very scalable. It's easy to scale.

How are customer service and technical support?

I would rate the technical support an eight out of ten. They need to improve the time it takes to resolve a case.

Response time could be improved.

Which solution did I use previously and why did I switch?

Yes, a used Microsoft Hyper-V, I switched because vSphere is more mature and stable.

How was the initial setup?

The initial setup is straightforward. It's easy.

It takes can take 10 to 15 minutes to deploy a new server into the vSphere platform. It's so easy.

It may take more time for testing and implementation.

Deployment varies, if you are referring to the deployment of the full solution, it includes deploying the vCenter, deploying the servers, the host, and creating our clusters can take up to three hours.

What about the implementation team?

The implementation were with VMware consultant team.

What's my experience with pricing, setup cost, and licensing?

I don't like the price because it's too expensive.

Which other solutions did I evaluate?

No, I evaluated just vSphere and Hyper-V.

What other advice do I have?

It's important to contract a good level of support from VMware.

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSphere
December 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
reviewer1451847 - PeerSpot reviewer
Sr. Systems Engineer at a non-profit with 501-1,000 employees
Real User
Highly reliable with great support
Pros and Cons
  • "Very reliable with a great community."
  • "Pricing is starting to get a little high-end."

What is our primary use case?

Our primary use case of this solution is for server consolidation and high availability. We are customers of VMware and I'm a senior systems engineer. 

What is most valuable?

The solution is highly reliable and suits our needs - it's highly popular. Support and the overall community are great. You can find a solution to any issues you have. 

What needs improvement?

I think what they need to improve on is their pricing. They're starting to get a little high-end in terms of price compared to other solutions and the other solutions are catching up. Everything with VMware is very modularized and you can't just buy one piece and be done with it.

In my opinion, they would be wise to include a high availability out of the box type set up and not just for cloud, but site to site.

For how long have I used the solution?

I've been using this solution for close to 15 years. 

How are customer service and technical support?

Technical support is excellent. They stay on the line and track down the problem. Usually it's on the first call. I have had some complex issues that took a day or two to resolve but for the most part, they're resolved in the first call.

How was the initial setup?

For the most part, the initial setup is pretty straightforward. If you start getting into the more complex setups, it can get more complex. For most use cases, it's just stick the disk in, let it run, and it sets most of itself up. It's almost out of the box ready.

What's my experience with pricing, setup cost, and licensing?

As far as I know, there is a standard licensing fee. It all depends on the options that you choose and what you need for each business. Every company that I've worked for has had a different pricing model and a different set of use cases. So pricing can range anywhere from $700-$800 per server core, all the way up $2,000-$3,000 per core.

What other advice do I have?

It's important to do your homework and make sure that it's the right solution for you. It's the same with anything, there are other options out there and you need to figure out what fits your business use case at the time.

I would rate this solution an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ajay Dand - PeerSpot reviewer
Founder Director at Ninesec Integration Pvt. Ltd
Real User
Top 10
It has allowed us to have the flexibility of moving around our workloads on different machines, and not having to worry if anything is down.
Pros and Cons
  • "As an end-user, I would say it has allowed us to have the flexibility of moving around our workloads on different machines, and not having to worry if anything is down."
  • "In addition, I think some of the backup features or the prediction features can be improved."

What is our primary use case?

It is primarily for virtualization. 

How has it helped my organization?

As an enduser, I would say it has allowed us to have the flexibility of moving around our workloads on different machines, and not having to worry if anything is down. Since we are a small organization, we don't have a lot of hardware resources to spare. So, this consolidation helps us to aggregate a lot more services and solutions utilizing the same hardware. Of course, it also allowed us to upgrade our skills, which helped us when deploying other solutions.

What is most valuable?

We truly value the security of the solution. We also value the consolidation, which can be done in terms of releasing the hardware footprint, and the service call. Furthermore, the automation and ease, as well as source utilization are key features of this product.

What needs improvement?

I think the cost should be reconsidered. VMware is not the cheapest solution out there, despite the fact that it may be one of the best.

In addition, I think some of the backup features or the prediction features can be improved. The legacy workloads are not prone to be virtualized. Some users may want to see a common deduction product across the physical service.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It has been a very stable solution for us. We have not had any downtime in the past three years. 

What do I think about the scalability of the solution?

The scalability is excellent. I do not see any other solution that comes close to this product.

How is customer service and technical support?

The response time from tech support is efficient. The tech support team there is very knowledgeable. 

How was the initial setup?

The initial setup is straightforward, and not complex at all. 

What's my experience with pricing, setup cost, and licensing?

The cost is a bit high.

Which other solutions did I evaluate?

Another solution in the same sphere is Hyper-V, which is quite good in terms of basic plain virtualization software. However, vSphere offers a scaled-up version. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineerineering Manager at a wholesaler/distributor with 51-200 employees
Real User
We use its customization to prevent network and DNS collisions to the router
Pros and Cons
  • "The VMware community is always there and it is a valuable resource."
  • "I use the ESXi a lot for my users to create their own templates and control their own VMs without my interaction."
  • "I use customization to prevent any network and DNS collisions to the router."

    What is our primary use case?

    Our primary use case is for labs, development workloads, and engineering. I use it for our processing development on our product. Our company does printing technologies for gaming, particularly for gaming casinos in the gaming industry.

    It's working great.

    We are looking at going to VMware Cloud on AWS. I'm familiar with the SDDC software solutions, but cost always comes in to play. I would like to find out more, as it sounds a lot cheaper now. We already use Azure for our deployment packages. Right now, it is just FTP, but we could use somewhere to actually manage the infrastructure ourselves. It is much easier to manage it than relying on customer infrastructure to do the hosting for us. We are mostly on-premise, but we are looking to move to the cloud since there are more opportunities there. It should help us gain more customers and expand the market share for our company.  

    How has it helped my organization?

    We are able to replicate and create customer environments. We can do an upgrade path in production and see what the expectations of the upgrade will be on production by testing it in the lab internally first. Then, once everything is approved by the customer and it works well, we can roll it out to production. Therefore, the downtime is planned.

    The solution is simple and efficient to manage. With VMotion, I don't have to worry about resources. It can move things around. For example, I use Confluence and JIRA as part of our documentation to establish a process within the app. 

    What is most valuable?

    • The hypervisor
    • I use the ESXi a lot for my users to create their own templates and control their own VMs without my interaction. 
    • The stability of the networking site
    • I can automate deployments.
    • I use customization to prevent any network and DNS collisions to the router.

    Our mission critical apps are mostly database servers. We are pretty much a Windows platform company.

    What needs improvement?

    Flexible pricing would be nice. Some of the pricing models are fairly big.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    We take whatever the customer has and make sure we use our application to upgrade them. If there is anything unexpected, we already know internally instead of doing it during production or go live. It is bad for business to extend planned downtime more than expected.

    What do I think about the scalability of the solution?

    It is very scalable. Soon as I switched to a vSphere environment, ESXi, and vCenter, I was able to buy hardware and add it in. I just had to buy another license, since the infrastructure is there. It takes me a short amount of time to add something that benefits everybody.

    It scales vertically. In terms of horizonal scaling, it depends on what the requirements are for it.

    How are customer service and technical support?

    The VMware community is always there and it is a valuable resource. Just go to support.vmware.com, type in your question, and one or two users probably have experienced the same problem. 

    I haven't called them. I mostly go online.

    Which solution did I use previously and why did I switch?

    The previous development team at my company used Workstation. When I joined the company, I didn't like the product. So as soon as I joined, I transformed our entire infrastructure to vSphere along with vCenter. This made things easier with our directory and for other users in the company to deploy and perform their own VM development. Managing users has become more streamlined.

    As soon as we switched over from Workstation to ESXi and vCenter, the downtime was very minimized. Growth and flexibility are now there. If I want to add more hosts, servers, and devices, it is not a big deal. The infrastructure is there. As far as having more job requirements, we wanted to explore our development lifecycle more without making major changes.

    How was the initial setup?

    I started the setup from scratch. The hardware was already there, and it is just a matter of getting software in. It is straightforward to set up. I have built many infrastructure environments.

    What about the implementation team?

    I worked with my internal team who did the installation. Mostly, my responsibility was to the VMware infrastructure, lining up the VMs, and what applications that needed to be installed.

    What was our ROI?

    Most of our current customers are pretty happy. They don't utilize VMware, but we just sell the software for them. Internally, we use VMware for support.

    What's my experience with pricing, setup cost, and licensing?

    We would like it to be affordable to use the manage services on the cloud, then let VMware manage it and have AWS a part of it. This would make the easier transition from on-premise to cloud and be of value. We don't want to go through a third-party vendor.

    Which other solutions did I evaluate?

    Some of our customers use Hyper-V because it is much cheaper (free). I've seen it and it has the features. It does its job if there's a problem to solve for a small company. However, if you're going to grow, I am not totally impressed with it. There's no support. I didn't see any add-on development features in the pipeline. 

    What other advice do I have?

    Go for it. It's easy to use and manage.

    Most important criteria when selecting a vendor: support.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user331866 - PeerSpot reviewer
    Chief General Manager at SVC Bank
    Vendor
    Our entire banking operation is virtualized and we can switch between servers if there's latency or slow responsiveness.

    Valuable Features

    We use vMotion a lot and use vCenter to manage the entire set-up.

    Improvements to My Organization

    Our entire banking operation is virtualized-- the application and data centers are all virtualized. It’s become easy for us to switch between servers if there's latency or slow responsive. We can switch to servers with more resources.

    Use of Solution

    We’ve been using it for last six years.

    Stability Issues

    We bought NetApp FAS storage and vSphere together, and it’s worked well. All our critical applications run on vSphere and FAS.

    Scalability Issues

    It goes hand in hand with growth of our business. We've used the enterprise edition and moved from 5.5 to 6.0 with no issues.

    Customer Service and Technical Support

    It’s a more stabilized product. Once configured properly, you don’t need support. In the last six years, we haven’t had to call them at all except for the initial setup.

    Initial Setup

    It was complex because we experimented by keeping data and system volumes separate. We don’t replicate the system volumes frequently. We were able to do it though, and we used only 1/10 of the bandwidth with the combination of FAS and vSphere.

    Other Solutions Considered

    Microsoft Hyper-V is giving them a run for the money as vSphere is more expensive. I’m already on enterprise version of Hyper-V, running both it and vSphere.

    Other Advice

    VMware is not as proactive. They’re not willing to correct some problems I've faced. So VMware should be a bit more flexible in their engineering. I always tell them that with the architecture I've put in place, I can’t use SRM at all, but whatever SRM does, I can do manually, yet I can’t automate it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1390341 - PeerSpot reviewer
    IT Infrastructure Engineer at a government with 5,001-10,000 employees
    Real User
    Top 20
    Makes my environment very reliable, and it is easy to manage and implement
    Pros and Cons
    • "It is a very dependable solution. Its performance is very good, and it is also easy to manage and implement."
    • "They can lower the price of its license."

    What is our primary use case?

    I use it for my infrastructure, and we can also use it for our simulation environment and training. We can use VMware in a simulation environment to test the environment we need.

    How has it helped my organization?

    It makes my environment very reliable.

    What is most valuable?

    It is a very dependable solution. Its performance is very good, and it is also easy to manage and implement.

    What needs improvement?

    They can lower the price of its license.

    For how long have I used the solution?

    I have been working with this solution for more than six months.

    What do I think about the stability of the solution?

    Its stability is very good.

    What do I think about the scalability of the solution?

    It is scalable. In my organization, we have about 2,000 users. Its usage is very extensive. We use it daily.

    How are customer service and support?

    Their technical support has been very good.

    Which solution did I use previously and why did I switch?

    I have used Microsoft Hyper-V.

    How was the initial setup?

    It is easy to implement. It is a very good solution.

    What about the implementation team?

    I can implement it myself. On one server, it takes a maximum of one hour. We have a technical team of three people for deployment and maintenance. We have one manager and two engineers.

    What's my experience with pricing, setup cost, and licensing?

    Its price could be lower. There is the cost of one license, and then there is the subscription cost for support.

    What other advice do I have?

    It is a very fine and reliable solution. I would rate it a nine out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1158117 - PeerSpot reviewer
    Assistant Consultant with 10,001+ employees
    Consultant
    Reliable with an easy setup and helpful technical support
    Pros and Cons
    • "Its scalability potential is good."
    • "I can't speak to any missing features. It has everything I need."

    What is our primary use case?

    It is used for some databases to the application server and any load that you can think about.

    What is most valuable?

    There are many features that are valuable and that excites me. However, it totally depends upon the customer. I'm working on the behalf of a service provider, who supports a customer. How useful it depends on what kind of licensing the customer carries.

    The initial setup is straightforward and not overly complex.

    Its scalability potential is good.

    The solution is quite stable. 

    Technical support has been good.

    What needs improvement?

    I can't speak to any missing features. It has everything I need.

    For how long have I used the solution?

    I've been using the solution for ten years.

    What do I think about the stability of the solution?

    We have found the solution to be stable. There aren't bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    The solution can scale and expands well. If a company needs to expand, it can do so.

    How are customer service and support?

    The solution offers helpful and responsive technical support. We're quite satisfied with eh level of service on offer. 

    How was the initial setup?

    We have found the setup process to be simple and straightforward. There wasn't too much complexity or difficulty.

    What other advice do I have?

    We are with one of the service providers. I'm managing VMware.

    We are not working with the latest version of the solution. We're working with, for example, N-1.

    I'd rate the solution at a nine out of ten. We are very happy with its capabilities and don't have anything negative to say.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.