We are using vSphere as a multi-tenant platform. We are hosting VMs for a few of our customers.
Solutions Architect at a comms service provider with 10,001+ employees
Feature-rich, easy to implement, and easy to scale
Pros and Cons
- "I don't see any challenges in using this product."
What is our primary use case?
What is most valuable?
We are utilizing all of the features and they are good.
I don't see any challenges in using this product.
For how long have I used the solution?
We have been using VMware vSphere for between three and four years.
What do I think about the stability of the solution?
This is a stable product and I haven't heard any negative feedback from my implementation team about it.
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the scalability of the solution?
We implement this product for medium and large-sized companies. It is easy to scale.
How are customer service and support?
I have not personally been in touch with VMware support.
Which solution did I use previously and why did I switch?
We have not used another similar solution.
How was the initial setup?
The implementation is an easy process for us, which is why we're using VMware cloud as a product. The length of time required for deployment depends on the customer. We need to know their requirements, and then we proposed timelines and inform them accordingly. It is defined by the number of nodes and the number of workloads.
What about the implementation team?
We deploy vSphere for our customers. We also offer maintenance and support as part of a managed service.
What's my experience with pricing, setup cost, and licensing?
This is quite an expensive product, although everything is included in the standard licensing fee.
What other advice do I have?
Overall, for me, everything with this product looks good and I can recommend it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Architect at KIAN company
A stable and scalable solution that is easy to install and has many features
Pros and Cons
- "Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site."
- "The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems. It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI."
What is our primary use case?
We are using VMware vSphere and virtualization infrastructure for IT functions in my company. It is also used in other companies or industries, such as automobile factories, energy and gas factories, and State Universities.
What is most valuable?
Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts.
The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site.
What needs improvement?
The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this.
We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems.
It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It is very stable. However, we are facing some issues in a private environment after upgrading to vSphere 7. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems, and it has been very stable.
What do I think about the scalability of the solution?
It is scalable. In my company, we have a lot of end-users, but around 16 users are involved with VMware products. We have different projects, and each project has around 10 users.
Our teams have a specific structure. We have an operational manager. After that, we have different technical teams. I am a Senior Infrastructure Architect, and in my team, there are around eight engineers. Out of these, five engineers are involved with VMware products, and two or three engineers are involved with the network and storage concepts.
How are customer service and technical support?
In my country, we cannot use direct support, although the direct support and technical support from VMware is very essential and influential to help and solve many problems.
How was the initial setup?
Its installation was very simple. Because we need to install vSphere on different servers, we do customized installations by using a script. It doesn't take more than 13 minutes to install each server and configure different settings.
What about the implementation team?
I did it myself. I have worked as a VMware consultant with different companies, and I am certified in VMware. We cannot use direct support and specific consultants in our country.
What other advice do I have?
I recommend this solution to most of my customers because it is very stable, and it has a lot of good features. In comparison to other solutions, I prefer to use VMware. I also recommend Hyper-V, but VMware vSphere is my first choice.
I would rate VMware vSphere an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
IT Infrastructure Manager at a financial services firm with 10,001+ employees
Stable, easy to scale and deploy, vCenter and SRM features are good
Pros and Cons
- "I think that the solution is perfect. It's the best on the market."
- "Response time could be improved."
What is our primary use case?
We use VMware vSphere for virtualization and to deliver VDI.
How has it helped my organization?
The vSphere plataform allow us to consolidate our datacenter and give us more availability.
What is most valuable?
The most valuable features are the vCenter, and SRM.
Technically speaking, there is nothing that I don't like. I think that the solution is perfect. It's the best on the market.
I have not used all of the features but the features that are provided are perfect. There is nothing that this solution doesn't have.
What needs improvement?
I don't think that the solution must be improved.
For how long have I used the solution?
I have been using VMware vSphere since 2007.
We have the latest version and 6.7. 6.5, and 6.0.
What do I think about the stability of the solution?
It's stable, we have not had any issues with stability.
We have 100,000 employees in our organization.
What do I think about the scalability of the solution?
it's very scalable. It's easy to scale.
How are customer service and technical support?
I would rate the technical support an eight out of ten. They need to improve the time it takes to resolve a case.
Response time could be improved.
Which solution did I use previously and why did I switch?
Yes, a used Microsoft Hyper-V, I switched because vSphere is more mature and stable.
How was the initial setup?
The initial setup is straightforward. It's easy.
It takes can take 10 to 15 minutes to deploy a new server into the vSphere platform. It's so easy.
It may take more time for testing and implementation.
Deployment varies, if you are referring to the deployment of the full solution, it includes deploying the vCenter, deploying the servers, the host, and creating our clusters can take up to three hours.
What about the implementation team?
The implementation were with VMware consultant team.
What's my experience with pricing, setup cost, and licensing?
I don't like the price because it's too expensive.
Which other solutions did I evaluate?
No, I evaluated just vSphere and Hyper-V.
What other advice do I have?
It's important to contract a good level of support from VMware.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a energy/utilities company with 1,001-5,000 employees
Video Review
I like the capability of logging into one system, then being able to shift over to another system within that single pane of glass
Pros and Cons
- "The ability to to virtualize systems and run those virtual workloads with a fewer number of servers is tremendous."
- "I like the capability of logging into one system, then being able to shift over to another system within that single pane of glass."
- "The one area where I would love to see an improvement is the HTML5 client. It's great, but it could get better."
What is our primary use case?
I use it as systems administrative management tool. I use VMware vSphere, vCenter, and vSphere ESXi.
We do not use VMWare cloud on AWS.
How has it helped my organization?
vSphere has improved our organization by far, and it's hard to even quantify. The ability to to virtualize systems and run those virtual workloads with a fewer number of servers is tremendous. We are still in the process of converting physical to virtual, but we are getting there.
The mission critical apps that we use for our system are for monitoring different meters throughout households in the greater area in which we operate.
What is most valuable?
The most valuable feature is the single pane of glass management. There are a number of things which vSphere offers in terms of consolidating infrastructure onto single pieces of hardware. This is instead of having multiple systems running on the OSs that we need. I like the capability of logging into one system, then being able to shift over to another system within that single pane of glass.
vSphere is simple to manage. Some of the best parts of managing it is vCenter. I use that to provide entry points for different administrators to login from different environments to manage either physical or virtual servers and resources on the network in our storage site.
What needs improvement?
vSphere is going in a good direction already with its improvement. The one area where I would love to see an improvement is the HTML5 client. It's great, but it could get better. I know it can.
What do I think about the stability of the solution?
It has been fairly stable in 6.7. I have not had any major issues.
I've come up on older versions from 3.5 until 6.7. This version has been the best experience so far.
What do I think about the scalability of the solution?
I can build out hundreds of hosts, but my environment's not that big. It is not as big as most of the larger companies out there, so I've not hit a bottleneck yet in terms of scalability.
How are customer service and technical support?
Every now and then, I have to use vSphere technical support. My experience with them has been a positive one overall. Usually, if I don't get an answer from one tech support engineer, I can get another answer from another engineer who will help me out with my particular issue.
Which solution did I use previously and why did I switch?
I wouldn't say that I invested in a new solution to get to where I'm right now. I just really have been upgrading upon what's already there. I'm pretty much in bed with VM. I'm staying with VM, and that's where I want to be. I don't want to go anywhere else. VMware is top of the line.
How was the initial setup?
I've done setups of different versions of vSphere. The latest one was more complex than 6.5, which had an external platform services controller. Now with 6.7, you have an embedded platform services controller, much like 6.5, but you also get the enhanced link mode capability. That was a big shift for me.
What was our ROI?
ROI is tough to quantify once you are already in bed with VMware. However, I did a comparison between physical server to virtual. There was a point in time where we would size out a virtual server to be a massive size, then we'd buy a physical server of the equivalence. We saved somewhere around 20 percent going virtual, as opposed to the physical equivalent.
I have seen a performance boost in a sense that we have provided better utilization of system resources within vSphere. However, I don't have an actual percentage to provide.
Which other solutions did I evaluate?
Before I started with VMware, I did not have any other vendors on my shortlist.
What other advice do I have?
I would rate it at a nine, because I don't believe any type of technology is a ten. There is always room for improvement. However, this is a solid nine.
Spend time researching, investing, and testing for months. Spend a few months testing the product before implementing it to production.
I don't have too much experience with the encryption or secure features of the new vSphere version.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Systems Engineer at Vestmark inc
Seamless HA with vMotion, and being able to run vCenters in HA mode, are key for us
Pros and Cons
- "The most valuable features are the seamless HA with vMotion and being able to run vCenters in HA mode."
- "I'd like to get rid of the Flash Client. There are still some things we need to go in there and use it for, some plugins and other things aren't supported in the HTML5."
What is our primary use case?
We use vSphere for our production and DR infrastructure. We have all our critical machines on there: domain controllers, monitoring systems, ticketing systems, financial systems, billing systems, Test and Dev environments. For the most part, as far as vSphere is concerned, it's performed pretty awesomely. Sometimes the hardware doesn't work as well.
Once we got VMware vCenter, once we got all that setup - did a PoC, proved that it worked - we did a big push. I led the project to move our entire internal infrastructure from physical to virtual.
We haven't worked with VM Encryption or support for TPM and VBS.
How has it helped my organization?
Between vMotion and all the HA, it has made my life a lot easier, and similarly for a lot of my colleagues, and my boss.
What is most valuable?
The most valuable features are the seamless HA with vMotion and being able to run vCenters in HA mode. We use a company called SimpliVity, it's a hyperconverged system that sits on top of VMware. They have a product called RapidDR which automates the entire DR process for us. So in a DR event, we just run a script, and that's it. Between vMotion and vCenter, everything moves over to the DR environment.
Also, once you start using it and you get your hands dirty with it, it's very intuitive. I find the menus make sense. Other UIs, specifically Salesforce, for example, can sometimes be weird. Things are in weird places, there are a lot of menus, a lot of dropdowns. Especially, in the new HTML5 Client with vSphere and vCenter, everything is pretty straightforward and easy to find and easy to use.
What needs improvement?
I'd like to get rid of the Flash Client. There are still some things that require us to go into it and use it, some plugins and other things aren't supported in the HTML5. I love the HTML5 Client. I think it's a lot smoother, a lot faster. Version 6.5 was kind of slow. From our testing, from what I've seen, 6.7 is supposed to be better. That would be my biggest complaint right now: that the 6.5 Flash Client is slow. It takes a while to load.
What do I think about the stability of the solution?
It's very stable. We had one "pink screen," which is basically equivalent to the "blue screen" in Windows, and that was hardware-related.
What do I think about the scalability of the solution?
The scalability has been good, as far as the vSphere and vCenter go. We've had to add more hardware, but it's scaled pretty well. We haven't really had any issues with it.
Which solution did I use previously and why did I switch?
The move to vSphere was really just a business-continuity initiative. Vestmark makes a financial platform. It's important that we are able to be up as much as possible.
I work on the internals teams, so none of the stuff that I work with is customer-facing, but for our customer-facing teams to be able to correctly support customers, our internal side has to be up as much as possible. It was really just business-continuity, coming down from the executive level, saying, "We need as much HA as possible. We want our systems to be up as much as possible because we need to support our customers as best we can."
When you're looking at HA and seamless DR and the like, there's really one decision, and that's going virtual, whether it's on-prem or in the Cloud. VMware has been a leader in the virtual industry for years. It was a pretty simple decision to go with VMware.
How was the initial setup?
It took some time to really research vSphere as a whole, as far as what the best setup would be for our company, for both the present and the future growth of the company, and to correctly size it. There was a lot of research beforehand that needed to be done to get to the appropriate solution. Once that work was done, the actual install and implementation of it were very smooth, for the most part.
What was our ROI?
When I first started at Vestmark, a little over four years ago, everything was physical. We had a row of about seven to ten racks - I forget the exact number - of just physical machines. After going virtual, using VMware, vCenter on Cisco UCS, we dropped that down to two racks.
What other advice do I have?
Take your time to do the appropriate research and planning, so that it's sized appropriately. A lot of issues that I've seen are from either underlying hardware or resource constraints that aren't necessarily related to vSphere or VMware, rather that things weren't implemented appropriately.
We do not you use VMware Cloud on AWS. Right now we just have on-prem for both production and DR. We are starting to move some small Dev environments to AWS. I haven't been a part of that project. From what I hear, there have been some ups and downs but, for the most part, I believe there has been positive feedback.
I would rate vSphere a nine out of ten. Ten means everything is perfect. As much as everyone tries to strive for that goal, it's unattainable because there are just so many moving parts, hardware, software, user input, end-users. It's the best that it can be in a nonperfect world.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer with 1,001-5,000 employees
We even run our ERP environment, which is AIX, on vSphere
What is our primary use case?
The primary use case is to virtualize our physical environment and to decentralize management of the systems themselves. It has been performing very well. We use it for everything.
About 95 percent of our environment is virtualized at this point. Even our ERP environment, which is AIX, runs on vSphere, ESXi is the host. We have implemented SRM for failing-over and having high availability and disaster recovery in our other data centers.
How has it helped my organization?
We have seen a good 20-30 percent performance boost for our apps. Our underlying infrastructure is a full HPE shop. We've gone to full SSD drives at this point, so by doing that we have actually gotten a good performance boost.
What is most valuable?
The most valuable features are the scalability and the ease of use. The latter makes it most efficient to use. It is very simple, very easy. We've been doing it for a while now. Most of that comes from having the expertise in-house to run it, and that's why we're here at VMworld 2018.
What needs improvement?
I have just been looking through what vSphere 6.7 has coming, and one of the things I'm most excited about is the fact that we won't need to use multiple Clients any longer, if all the features that are supposed to be available are, in fact, available in the HTML5 Client. That's one of the biggest things because, for me, it's all about management. For the most part, all the other things that have made VMware invaluable in our lives should be working just as well, but a little bit more speed won't hurt.
What do I think about the stability of the solution?
The stability is okay. For the most part, when we have issues it's because the self-connections or the VPN connections between the cloud space and our internal network go down. It doesn't necessarily mean that access to those applications is cut off from the outside, because the applications are up. It's just the connectivity on the inside. Depending on the use case, if the application is hosted on the outside and it's being used by people on the inside - which in most cases is not the case - it's usually people who manage it who can't get to it. For the most part, we're okay with it.
How are customer service and technical support?
I rate tech support highly, for the help we get.
Which solution did I use previously and why did I switch?
Prior to having this, we had physical servers. We've virtualized almost everything that we can virtualize. I wish we could virtualize our IBM iSeries, the mainframe, which is impossible to do. But for everything else, I think we are pretty okay.
When selecting a vendor, I first look at
- proven industry standards
- longevity
- security
- good customer experience
- a robust infrastructure that is scalable and tested.
Usually, when we make recommendations, which is one of the things we do as infrastructure specialists, we evaluate several vendors and try to see which ones match up most with these criteria. Whichever one comes out ahead, comes out ahead.
How was the initial setup?
The NSX part of the setup was fairly complex: Setting up the networks and setting up the VPCs was a little bit challenging, but there was good support from both sides, from the VMware side and AWS side, to get things up and running the proper way, and that helped a lot.
What was our ROI?
We see a tremendous return on investment.
What other advice do I have?
If you're not on vSphere, you should get on it as soon as possible because it will only make your life easier. All the different innovations that have been coming out over the years have shown that it's only going to get better, especially with artificial intelligence, IoT, etc. With all the different technologies that are being proposed, VMware is always going to get better. From a technology standpoint, anybody who is in the industry needs to be on this because it just makes everything easier.
We have been using the built-in security features such VM Encryptions and support for TPM and VBS, and it has been hit or miss for us. In some instances we've used it and in some instances we haven't. But for the most part, I think it's okay.
We have started using some cloud technologies with it, partnering with AWS to do that. We have a couple of internet-facing applications that we have used, that we have deployed to the cloud, and the experience has been somewhat okay.
Because of the nature of our business, there is an apprehension toward actually putting information out on the cloud, if it's not a private cloud. So the latter is what we have chosen to do. We have been able to deploy applications into our own private cloud space, with dedicated pipes to the cloud, with firewalls on both sides of it. We do AD Federation Services to authenticate between the cloud space and our internal network, and we have domain controllers in the cloud as well. We have gone through the growing pains of going to the cloud and now we're working through the quirks and nuisances that come along with that.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineerineering Manager at a wholesaler/distributor with 51-200 employees
We use its customization to prevent network and DNS collisions to the router
Pros and Cons
- "The VMware community is always there and it is a valuable resource."
- "I use the ESXi a lot for my users to create their own templates and control their own VMs without my interaction."
- "I use customization to prevent any network and DNS collisions to the router."
What is our primary use case?
Our primary use case is for labs, development workloads, and engineering. I use it for our processing development on our product. Our company does printing technologies for gaming, particularly for gaming casinos in the gaming industry.
It's working great.
We are looking at going to VMware Cloud on AWS. I'm familiar with the SDDC software solutions, but cost always comes in to play. I would like to find out more, as it sounds a lot cheaper now. We already use Azure for our deployment packages. Right now, it is just FTP, but we could use somewhere to actually manage the infrastructure ourselves. It is much easier to manage it than relying on customer infrastructure to do the hosting for us. We are mostly on-premise, but we are looking to move to the cloud since there are more opportunities there. It should help us gain more customers and expand the market share for our company.
How has it helped my organization?
We are able to replicate and create customer environments. We can do an upgrade path in production and see what the expectations of the upgrade will be on production by testing it in the lab internally first. Then, once everything is approved by the customer and it works well, we can roll it out to production. Therefore, the downtime is planned.
The solution is simple and efficient to manage. With VMotion, I don't have to worry about resources. It can move things around. For example, I use Confluence and JIRA as part of our documentation to establish a process within the app.
What is most valuable?
- The hypervisor
- I use the ESXi a lot for my users to create their own templates and control their own VMs without my interaction.
- The stability of the networking site
- I can automate deployments.
- I use customization to prevent any network and DNS collisions to the router.
Our mission critical apps are mostly database servers. We are pretty much a Windows platform company.
What needs improvement?
Flexible pricing would be nice. Some of the pricing models are fairly big.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We take whatever the customer has and make sure we use our application to upgrade them. If there is anything unexpected, we already know internally instead of doing it during production or go live. It is bad for business to extend planned downtime more than expected.
What do I think about the scalability of the solution?
It is very scalable. Soon as I switched to a vSphere environment, ESXi, and vCenter, I was able to buy hardware and add it in. I just had to buy another license, since the infrastructure is there. It takes me a short amount of time to add something that benefits everybody.
It scales vertically. In terms of horizonal scaling, it depends on what the requirements are for it.
How are customer service and technical support?
The VMware community is always there and it is a valuable resource. Just go to support.vmware.com, type in your question, and one or two users probably have experienced the same problem.
I haven't called them. I mostly go online.
Which solution did I use previously and why did I switch?
The previous development team at my company used Workstation. When I joined the company, I didn't like the product. So as soon as I joined, I transformed our entire infrastructure to vSphere along with vCenter. This made things easier with our directory and for other users in the company to deploy and perform their own VM development. Managing users has become more streamlined.
As soon as we switched over from Workstation to ESXi and vCenter, the downtime was very minimized. Growth and flexibility are now there. If I want to add more hosts, servers, and devices, it is not a big deal. The infrastructure is there. As far as having more job requirements, we wanted to explore our development lifecycle more without making major changes.
How was the initial setup?
I started the setup from scratch. The hardware was already there, and it is just a matter of getting software in. It is straightforward to set up. I have built many infrastructure environments.
What about the implementation team?
I worked with my internal team who did the installation. Mostly, my responsibility was to the VMware infrastructure, lining up the VMs, and what applications that needed to be installed.
What was our ROI?
Most of our current customers are pretty happy. They don't utilize VMware, but we just sell the software for them. Internally, we use VMware for support.
What's my experience with pricing, setup cost, and licensing?
We would like it to be affordable to use the manage services on the cloud, then let VMware manage it and have AWS a part of it. This would make the easier transition from on-premise to cloud and be of value. We don't want to go through a third-party vendor.
Which other solutions did I evaluate?
Some of our customers use Hyper-V because it is much cheaper (free). I've seen it and it has the features. It does its job if there's a problem to solve for a small company. However, if you're going to grow, I am not totally impressed with it. There's no support. I didn't see any add-on development features in the pipeline.
What other advice do I have?
Go for it. It's easy to use and manage.
Most important criteria when selecting a vendor: support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Vice President at a consultancy with 1,001-5,000 employees
It's increased our disaster recover abilities, although it could improve on the heterogeneous management of disparate hypervisors.
What is most valuable?
- Isolation/partitioning of the server hardware
- Support for Latest windows and linux operating systems
How has it helped my organization?
- Reduction in hardware/software needs for datacenter
- Elimination of specialized hardware to enable lights out data center
- Improved utilization of purchased hardware (CPU and Memory)
- Increased DR/BC capabilities
- Removed hardware dependency
- Work load portability (vmotion) between on premise – cloud
- Burst to cloud capability
What needs improvement?
Heterogeneous management of disparate hypervisors.
For how long have I used the solution?
I've been using it since VMware 2.5.
What was my experience with deployment of the solution?
Minimal issues encountered.
What do I think about the stability of the solution?
Minimal issues encountered.
What do I think about the scalability of the solution?
Minimal issues encountered.
How are customer service and technical support?
Customer Service:
8.5-9/10
Technical Support:8.5-9/10
Which solution did I use previously and why did I switch?
I have experience with Microsoft Hyper-V, but production has always been VMware
How was the initial setup?
It's very straightforward for the hypervisor (ESXi/vSphere), but View (Desktop) is more complex, and needs extensive planning in an environment like ours with 15,000+ desktops.
What about the implementation team?
Hybrid. We brought in expertise from the vendor and reseller during the initial setup, and I would strongly suggest consulting. Expertise for initial deployments as the focus of a corporation, is the not the deployment, but the running and extension of the environment. Architecture and design is critical and specialized, and we used external resources.
What was our ROI?
This is always an issue. The ROI is heavily laden with soft dollar savings on an existing environment. Look two to three years out and make this a strategic decision rather than a tactical one and the ROI will be realized.
What's my experience with pricing, setup cost, and licensing?
Price/License – Free is not free. Review what capabilities you want to have v need to have and then select the appropriate license. With that said, “Good Enough” is a valid stance now. You do not need to get everything you want to make it successful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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Heterogeneous Management could be done with vRealize Automation, but it's another piece of software (with it's own license)