- Reliability
- HA
- DR
- Ease of deployment
- We had a lot of disparate hardware and now able to consolidate into one platform
- Easy to keep hardware up to date
System Administrator at Maricopa County Community College District
We had a lot of disparate hardware that we've now been able to consolidate onto one platform.
What is most valuable?
How has it helped my organization?
So much easier to back things up now. We had Oracle, SQL, everything was just a one-off, but we now have just one process for all our VMs.
What needs improvement?
We have vCloud suite, Hyperion was a pain, but now they've just announced integration into vCenter, so everytime I have a complaint, they’ve already started to address it.
What do I think about the stability of the solution?
- Great stability, no complaints at all
- More we move to appliances
- Easy to keep up to date
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
- We had a lot of standalone boxes, and management wanted to go to VMs
- We were able to consolidate all hardware without purchasing anything extra
- Able to carry us through several years when unable to purchase hardware
How are customer service and support?
They've always been excellent, but we rarely contact them maybe one or two times a year. When we’ve had issues, it’s resolved in hours. We have TAM (tech account manager) so helped things along.
What about the implementation team?
We had vendor come out and it set up on 3.5, and once we got our feet wet, it's easy to maintain and upgrade.
What's my experience with pricing, setup cost, and licensing?
Only purchase what you’re going to use, our management makes decisions, and buy lots of products we’re not using.
Which other solutions did I evaluate?
We chose vSphere because of it's ease of use, especially that it's easier than Hyper-V. Deployment would have been more labor intensive, and wouldn’t have saved any more money in the long run.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager of Infrastructure with 1,001-5,000 employees
Our current virtualization standar platform, but Hyper-V 2012 version functionality appears to gain on VMware vSphere
Valuable Features:
Key business drivers and benefits for us:
• Co-location data centers environmental costs are greatly reduced (rack space, power, cooling).
• Allows better utilization and flexibility to segment physical resources (vCPU & vMemory)
• Consolidate / centralize management of all Windows and Linux infrastructure
- Administer entire virtual environment via a single pane of glass (vCenter)
- Provisioning of VMs is really simple and quick. Allows easy use of templates.
- Utilize Distributed Resource Scheduler (DRS) & VMotion
- Optimizes performance of VMs
- Allows flexibility for patching cycles to minimize downtime.
• VMware product has been very stable
• Allows for easier compliance and consistency for meeting IT audit controls
• Initial ROI analysis a few years ago did show significant savings over physical model. We are looking at updated ROI and show-back / charge-back models currently.
Room for Improvement:
VMware product challenges / Areas for improvement:
• Advanced Capacity Management and Performance Management & Analysis, Disaster Recovery, and private cloud capabilities are lacking out of the box for enterprise-level deployments.
- Ability to “right-size” resources on all VMs is needed at enterprise installations.
- Add-on / 3rd party products like vCenter Operations / VMturbo, SRM, or vCloud may be needed.
- These add-on products add management complexity. They also add licensing and maintenance costs for the overall solution in a tough budget climate.
• Difficulty using VMotion with Microsoft Clusters. We utilize clusters for our large SQL Farm, but we are unable to use VMotion during patching efforts. We are now looking at Hyper-V or physical servers for this functionality to minimize downtime.
• Granting administrative privileges / roles can be a bit more tedious than are initially apparent.• VMware vSphere 5 is current architectural standard for 2 data centers
- VMware was the major virtualization solution provider when first implemented years ago
- Microsoft 2012 Hyper-V “proof of concept” is currently in progress for US
- Educational discounts from Microsoft are significant
- Microsoft Hyper-V 2012 version functionality appears to gain on VMware vSphere
• Also have a large Solaris UNIX environment utilizing Solaris Zones.
• VMware (or Hyper-V) will enable us to drive a re-platforming effort for Solaris -> Linux
Other Advice:
Things to consider before purchasing VMware or Hyper-V:
• Understand your virtualization objectives and requirements before purchase. Assess all requirements against VMware or Hyper-V licensing cost and edition functionality
• Define a strategy for resource intensive applications (large CPU or memory requirements) and when to stay standalone vs. virtual
• Implement processes to control “VM sprawl” as VM provisioning process is so simple.
• Consider other process efficiencies that virtualization may drive (i.e. Service Catalog)
• Ensure IT staff gets proper training. The learning curve can be steep initially at the enterprise level.
• If possible , look at processes for show-back or charge-back model early on to assess costs and ROI.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
IT Service Manager at Kuveyt Turk Participation Bank
User friendly user interface, easy to install, and stable
Pros and Cons
- "The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust."
- "The technical support could improve by being a little faster."
What is our primary use case?
We use VMware vSphere for the virtualization of environments.
What is most valuable?
The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust.
For how long have I used the solution?
I have been using this solution for approximately 10 years.
What do I think about the stability of the solution?
This solution is more stable than competitors.
What do I think about the scalability of the solution?
VMware vSphere is scalable.
How are customer service and support?
The technical support could improve by being a little faster.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously use Hyper-V.
How was the initial setup?
The installation is easy and can be done in one day.
What about the implementation team?
I did the implementation myself.
What's my experience with pricing, setup cost, and licensing?
The solution requires a license and it could be cheaper.
Which other solutions did I evaluate?
We previously evaluated Hyper-V and RHEV.
What other advice do I have?
I recommend this solution to others.
I rate VMware vSphere a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy director at a tech services company with 10,001+ employees
User-friendly, easy to implement and offers excellent technical support
Pros and Cons
- "It's easy to use and very user-friendly."
- "The solution could be cheaper and less expensive."
What is our primary use case?
The solution is server virtualization software. VMware is totally for virtualization.
What is most valuable?
We only use it for a few of its features, such as DRS, vMotion, and fault tolerance. We aren't using the NSX, cloud-based, or any other features.
The solution is 100% stable.
The scalability is very good.
We find the user interface to be very nice.
The initial implementation process is simple.
It's easy to use and very user-friendly.
Technical support has been very good. They are helpful and responsive.
What needs improvement?
The solution could be cheaper and less expensive.
For how long have I used the solution?
I've been using the solution for five to seven years.
What do I think about the stability of the solution?
We have found the solution to be extremely stable. The performance and reliability are great. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is thoroughly a scalable solution. It's easy to expand it if you need to.
There isn't a specific number of users. We are using it for hosting services.
How are customer service and support?
Technical support is excellent. We have no complaints at all.
How was the initial setup?
The installation process is quite simple, quite straightforward. It's not overly complex or difficult. I'm certified and find the process very easy.
What about the implementation team?
We did not need the assistance of outside help. I can easily handle the implementation myself.
What's my experience with pricing, setup cost, and licensing?
You do have to purchase a license in order to use the solution.
The solution should base its prices on what the market can handle. Right now, it's a bit expensive.
The price is a little bit higher when you go for the enterprise edition. The Standard edition is quite low and the enterprise edition is quite high.
What other advice do I have?
I have two clusters, version 7 and version 6.7. Both are there.
I'm not using the cloud-based version and other stuff, so I couldn't comment on it. On the on-premises version, however, it's a very good solution. It has a nice interface and nice everything and is a very stable product. We have never faced any issues yet.
I'd recommend the solution to others 100%.
I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect at a computer software company with 10,001+ employees
Offers a myriad of features
Pros and Cons
- "Once you have everything configured, it is relatively straightforward."
- "When we talk about the overall private cloud stack, I would prefer for it be a lot more seamless."
What is our primary use case?
A typical use case for vSphere would be general virtualization, primarily, where we're deploying either Linux or Windows-based workloads. We do have a lot of design-ready nodes we use for some of our clients. We also use Tanzu, from an application development container, microservices type of solution as well.
What is most valuable?
VMware vSphere is replete with about a gazillion different features. In the context of vCenter, everything has been amalgamated into a single appliance. It's much more simplified at deployment. Because of that, immediately I would say the most useful feature is the Lifecycle Manager, VLCM, that is now available. So, what used to be the VMware of Data Manager has now changed to the Lifecycle Manager. Those changes are really, really useful.
What needs improvement?
I'm a big fan of vSphere; I have used it since the days of 3.5, all the way up to now. When you deploy it as a complete stack, from vSphere to vCenter to the vRealize Operations, Orchestrator, all the way up, you're into your NSX login site, the entire cloud stack. By the time you're done, you begin to feel, "do you really need so many different pieces that you need to connect? Could it not just be a single, unified product?" I'm not saying the integration is difficult. It is seamless. But it gets to you at a point. There are times where you really begin to think, "I got this." Not, " it should be much easier than this."
I can't think of anybody on the planet who would actually have issues with vSphere. vSphere is as stable as the word stable gets. When you do the entire stack scenario unless you're doing something like VMware Cloud Foundation on VxRail, wherein it becomes a much more seamless solution where you are using discrete hardware, you're creating the entire cloud platform. It gets a little tedious doing all those workflows at times.
From a management center, particularly referring to the private cloud stack, I would prefer for it to be a lot more seamless. There are competitors, Cloud Management Platform or Morpheus, for example. It's a product you deploy and you're good to go. With this, there are so many different pieces to connect. It grows on you.
For how long have I used the solution?
I've been using VMware for a long time. As as a DC architect, I use it day in and day out.
What do I think about the stability of the solution?
If you're looking for any hypervisor, vSphere is not a gold standard, vSphere is the gold standard. There's no single other option. When it comes down to it, if I can afford it, vSphere is the only one that I'm going with.
How are customer service and support?
There have been cases with vSphere itself, but the fact is that VMware support is great.
I have had clients who have faced issues in the context of hyperconverged infrastructure. A problem in the networks assumes a lot more significance in the context of HCI, and VMware support is awesome.
How was the initial setup?
I have no complaints about the setup. The integration is seamless. When you put together all the various pieces, you build an entire private cloud stack. At that stage, once you have everything configured, it is relatively straightforward. But it is not a single homogenous unit.
What's my experience with pricing, setup cost, and licensing?
The licensing is perpetual licensing that you pay for once.
As far as the price of the license, I can't think of anyone who will say, "I'm happy with the pricing." There's always room for improvement. But, you get what you pay for. It's as simple as that. With vSphere, from my perspective, I don't want problems. I want it to be as seamless as possible. That's unfortunately why you've got to pay for it.
What other advice do I have?
Regarding this solution, vSphere is the gold standard. It has been there for 15 years, and you're not going to find people who are dissatisfied with vSphere. You're not going to find people complaining about vSphere. The only thing you will find is when we talk about things like VxRail, things like that, where issues can come. vSphere by itself, I can't think of anybody who's not happy with it.
I would rate vSphere a ten out of ten. You're not going to find anything better.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Administrator at Herzliya
User friendly, scalable, and good performance
Pros and Cons
- "VMware vSphere is user-friendly and simple."
- "The solution could improve by having more integration."
What is our primary use case?
We use VMware vSphere to deploy servers.
What is most valuable?
VMware vSphere is user-friendly and simple.
What needs improvement?
The solution could improve by having more integration.
For how long have I used the solution?
I have been using VMware vSphere for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable and has good performance.
What do I think about the scalability of the solution?
VMware vSphere is scalable.
I have approximately 1,000 users using this solution.
How are customer service and support?
The technology has been fine.
What about the implementation team?
We have a two-person technical team consisting of a technician and a security administrator.
What other advice do I have?
I would recommend this solution to others.
I rate VMware vSphere a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Information Technology Consultant at a energy/utilities company with 501-1,000 employees
Stable, scalable, with good customer support and an easy initial setup
Pros and Cons
- "I definitely like the stability, performance and ease-of-use."
- "NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it."
What is our primary use case?
The solution acts as the basis for doing virtualization.
What is most valuable?
I definitely like the stability, performance and ease-of-use.
I have no issues with the solution's scalability or user-friendliness. I consider these to be perfect. We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery. It has everything one needs.
What needs improvement?
VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense. NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it.
For how long have I used the solution?
I have been using VMware vSphere since 2007.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is certainly scalable.
How are customer service and support?
The customer support is nice. We are talking about a great organization, which offers much staff, support and white paper.
How was the initial setup?
The initial setup was straightforward, perfect.
This process for the initial server lasts ten minutes. There is also the console, which involves two parts, one being the server itself. This is where the CD-ROM goes, something which is now on a USB key and does not involve the undertaking of any activity.
Deployment lasts half a day, at which point everything is up and running.
The real question is whether the person wishes to have one server or a hundred. The use of 200 machines will take longer. What I am talking about is small, basic installations.
What about the implementation team?
If a person is trained, then he will be able handle the deployment and maintenance on his own. This is not complex.
What's my experience with pricing, setup cost, and licensing?
Our customers incur a yearly licensing fee, one of three or five years, in fact.
What other advice do I have?
We consider the solution to be obligatory.
The solution's use can range from ten users to thousands.
I would definitely recommend the solution to others. I am a big fan of it.
I rate VMware vSphere as a twenty out of ten. I give it a perfect ten rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Presales Engineer at Emet Computing
Simple to use, offers a good user experience, and works well in mixed-OS environments
Pros and Cons
- "The GUI is very simple to use."
- "Stability-wise, there are some minor issues."
What is our primary use case?
We are a solution provider and VMware vSphere is one of the products that I have experience with. This product is used as a virtual IT environment. It hosts applications such as SQL databases.
What is most valuable?
The GUI is very simple to use.
The user experience is good.
What needs improvement?
Stability-wise, there are some minor issues.
For how long have I used the solution?
I have been working with VMware vSphere for between 10 and 15 years.
What do I think about the stability of the solution?
There are some issues with stability, although I don't think that it is a big problem. In general, it is a good product.
What do I think about the scalability of the solution?
Scalability has not been a problem. Israel is a small country, so the level of service is less.
How are customer service and technical support?
As a system integrator, I have not had to contact technical support.
Which solution did I use previously and why did I switch?
I have experience with KVM and it is also easy to use, but it is not as good as VMware.
How was the initial setup?
It is easy to deploy this solution from nothing.
What about the implementation team?
We deploy and maintain this solution with our in-house team.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product and the price needs to be reduced.
What other advice do I have?
In summary, this is a good product and I recommend it.
If you have a mixed environment that includes Windows, Linux, and other operating systems then this product is a good choice. However, if you have a purely Linux environment, such as Red Hat, then you can save money and have better performance by implementing KVM instead.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: October 2024
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As a leader of teams supporting the deployment and operation of VSphere, I'm always interested in how companies say this solution is too expensive. I would advise those companies to take a hard look at what is the process of managing your IT Infrastructure environment (servers on-premise, remote and in cloud); have you identified how much in labor costs are incurred if little or no automation levels are being used. Understand what the business plans are over the next 2 - 3 years and make SURE IT can support those business plans with the people, processes and tools currently in use. Then, compare that with the costs of designing, deploying and maintaining VSphere in your environment. The costs may be closer than you think and the benefits are going to provide a more stable environment.