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it_user938985 - PeerSpot reviewer
Customer Engineer at a tech vendor with 51-200 employees
Video Review
Real User
Gives us the ability to bring up and tear down pods, nodes, and clusters quickly and easily
Pros and Cons
  • "The redundancy, the failover, the ability to stay up and running 24/7, all the various tools that are in there, high-availability, DRS, are very critical to us."
  • "My biggest suggestion would be some kind of a mechanism - and it's almost an AI-type thing, a Siri/Cortana - for where to find how to do certain things. If there was the ability to just type in a basic question and say, "How do I change the VM settings for this?" and it could bring me right there, that would be really awesome."

What is our primary use case?

We are in the IT manufacturing industry. This solution has performed wonderfully. We do research and development into how our products can be best used in a vCenter/vSphere environment.

Mission-critical applications we use it for include vSan, HA, DRS. They're all very, very important to us.

How has it helped my organization?

We have a lot of customers that use VFRC, so the ability to put that together and now, with 6.7, to have full multipathing support, we do a lot of fiber channel work, we do a lot of fiber channel support. That makes it really easy with some of our own items to get them out there to the customers who need them.

The redundancy, the failover, the ability to stay up and running 24/7, all the various tools that are in there, high-availability, DRS, are very critical to us. All of that has helped improve our organization.

What is most valuable?

The vCenter management is huge: ease of use, the simplicity of it.

It gives us, with the Enterprise Plus version, pretty much all the tools that we need right on hand that work great with our products. We can help our customers make their data centers run a lot smoother.

What needs improvement?

My biggest suggestion would be some kind of a mechanism - and it's almost an AI-type thing, a Siri/Cortana - for where to find how to do certain things. If there was the ability to just type in a basic question and say, "How do I change the VM settings for this?" and it could bring me right there, that would be really awesome.

Buyer's Guide
VMware vSphere
March 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,989 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very, very stable. The amount of times that we have to reboot vCenter or any of the VMs is very rare. It's only gotten better over the last couple of years. You expect a certain number of reboots and it just seems that the number needed is going down every single year.

What do I think about the scalability of the solution?

Scalability is awesome because, for us, we do a lot of pods. We create pods and nodes and small clusters to do some of our R&D products. The ability to bring them up very quickly, very easily, without adding lots and lots of additional hardware, and without taking excessive amounts of time, and then tear them down, but just shove them on the back burner in case we ever need to come back to it - that for us is one of the biggest features that we could ever have.

How are customer service and support?

They're very awesome, quick to respond to us. Sometimes you get the email exchanges for a while, but once you get somebody on the phone, they get in, they dive in, they fix it, it's done.

Which solution did I use previously and why did I switch?

We were previously using standalone servers. Once I came on board and I started talking to them about the features, we made the decision to virtualize some of our more urgent applications. We did it and everything has been running really great since. As a result, we are bringing more and more in, to the point where those standalone servers are basically sitting idle on a shelf now. 

How was the initial setup?

The initial setup was very straightforward, very easy. For me, it's been about eight years using VMware, so it's very fluid, very easy for me to do. I've never really had any kind of a problem.

What was our ROI?

Being a field engineer, it's a little more difficult for me because I'm not involved with the finances of the company. But we know that we're getting a strong ROI because the amount of money that we're spending on external assets seems to come down every year. We're getting by with what we have longer and making more efficient use of it.

Which other solutions did I evaluate?

We did take a look at Hyper-V, we considered KVM, but it really came down to Hyper-V and VMware and, in the end, because of VMware's market share, it became a no-brainer solution for us. We went that way. Once our management made that decision, I was able to push and show them all the features and the abilities that they were unaware of at the time they made their choice, to really enhance what we were doing.

What other advice do I have?

Do your homework, figure out what you need. This really relates back to the question about the licensing. Do your homework, find out what version you need, think to the future, and figure out what you might need in five years and invest in that now, because that stepping stone just gets easier and easier if you plan for the future now.

We have not done a lot with the built-in security features. Some of our customers are inquiring about it. That really is their own choice to use. It's not something that we develop products for when we have not begun to use it internally in our own environment, yet. We also do not use VMware Cloud on AWS.

Regarding a performance boost, there is nothing that I've noticed but, to be blunt, it's so robust, we've never pushed it to the max.

As far as simplicity, it is the easiest solution, especially with the vCenter management tools. As far as specific examples, I started way back in the days when we were using the Client, the individual 4 Client, and trying to manage multiple servers was really a headache. The ability to do it all, multiple data centers, multiple areas, from one centralized location, is huge. It's just gotten easier and easier. There are still some areas where it would be nice to be able to find things quicker, but it's improved so much over the last two to three years that it's phenomenal.

It's so versatile, so feature-rich, but there is some of that add-on confusion. What version do I need for this? What licensing do I need for that? What comes free? What doesn't come free? If that was a little cleaner or eliminated entirely - here's your product and everything comes with it - that would probably raise it to at least 9.5; nothing's perfect.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
System Admin at a university with 1,001-5,000 employees
Video Review
Real User
Increased performance and streamlined VM management for our back-end engineers

What is our primary use case?

We use vSphere to manage VMs, route our infrastructure, changing settings, remote desktopping, and providing services for the university.

In terms of mission-critical apps, we use it for our Student Information System (SIS) to manage all student records and financial aid for all students on campus, along with databases and other web servers on campus.

How has it helped my organization?

I would think there has been a performance boost. I don't know exactly what percentage, but maybe five to ten percent.

For benefits for the organization, I don't know if they see a big difference, other than that performance boost, but I do know that it helps the engineers who work on the back-end to be able to manage the VMs; and improved access and experience for the engineers is a big improvement.

What is most valuable?

This version has added a lot more features to the HTML5 interface and that helps us monitor and manage the system better and faster than with the old interface.

I also think it is very easy to manage. When it moved over to HTML5, bringing all those new features into the HTML5 interface, that improved it a lot. I don't know specific performance data points, but I would say it has helped tremendously in being able to stay in one interface and not having to manage multiple, different interfaces in connecting to it.

What needs improvement?

There are still a few features that have been left out as far as updating and sending firmware to the host. You still have to go into the Flash interface to do that. But, for the most part, there are just those few missing features from the HTML5 interface.

What do I think about the stability of the solution?

At the beginning, it was a little rough because it was a beta. They put out some updates and it has been really stable. We haven't had any outages or downtime, as far as stability goes.

What do I think about the scalability of the solution?

I assume it scales really well. We tested it on a few VMs at the beginning and we've rolled it out to a lot of hosts and everything has been working great.

How are customer service and technical support?

I have not used technical support.

Which solution did I use previously and why did I switch?

When I came on, they were using vSphere.

How was the initial setup?

I was involved in the initial setup. It was pretty straightforward, pretty simple to set up.

What was our ROI?

I'm not very good at ROIs, but I know that it has improved the management of the VMs, and being able to help customers more easily and faster has been an improvement with this release.

What other advice do I have?

In terms of advice, I've looked at many different solutions out there and, right now, VMware is the only one that can provide all the different things that we needed it to do.

When selecting a vendor, the most important criteria would be the ease of use, the benefits it has, the features. If we were to switch to someone else, they would have to have all the different features that VMware has currently. And then, price would come in last.

I give it a nine out of ten because it has almost all the features we've needed and it's pretty much simple keeping it under control.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSphere
March 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,989 professionals have used our research since 2012.
ITInfras287c - PeerSpot reviewer
IT Infrastructure Architect at a transportation company with 1,001-5,000 employees
Real User
Snapshotting gives a layer of protection for simplified rollback when we do updates
Pros and Cons
  • "Some of the most valuable features are: the ability to Snapshot so that when we do updates we have a layer of protection for simplified rollback; the replication that we can leverage for data center failures and data center downtime; the ease of migrating workloads from physical device to physical device for maintenance that we have to do on physical servers."
  • "We can slide in new resources without any impact. We can do maintenance on our clusters without any impact to applications, and we have the flexibility of migrating those workloads to other data centers, when required, in the case of data center downtime."

    What is our primary use case?

    We use vSphere to virtualize or server workloads. We use the solution for all our mission-critical applications. We're an airline so our main application servers for running the airline are all virtualized on vSphere.

    We don't utilize the built-in security features such as VM Encryption and support for TPM and VBS.

    How has it helped my organization?

    It decreased our overhead for our data center sizing, and it also increased our productivity by being able to deploy applications in a much more timely manner. We have also seen performance boosts. Although I can't give you an accurate number, I would estimate it at about a 40 percent increase.

    What is most valuable?

    Some of the most valuable features are 

    • the ability to Snapshot so that when we do updates we have a layer of protection for simplified rollback
    • the replication that we can leverage for data center failures and data center downtime
    • the ease of migrating workloads from physical device to physical device for maintenance that we have to do on physical servers.

    What do I think about the stability of the solution?

    The stability of vSphere is fantastic. Over the 10 years that we've been utilizing vSphere, we haven't had a loss, or any downtime, of a critical application, based on the reliability and the flexibility of vSphere.

    What do I think about the scalability of the solution?

    The scalability is also fantastic. We're able to add resources so that we can grow our clusters and provide more resources to our organization and to our business units. We're able to grow our application sets when required.

    How are customer service and technical support?

    We have used the technical support and we haven't had any issues. Every time we've called, we have been directed to the correct servicing department and they have been able to resolve our issues in a timely fashion.

    Which solution did I use previously and why did I switch?

    We were just utilizing physical servers with manual deployment of applications. By moving to vSphere, now it's just: Deploy VM from a template, or clone a VM now. Whereas previously, we had to order a physical hardware, wait for the arrival, deploy that into the data center, configure it. Now all of that has gone away.

    How was the initial setup?

    I was one of the original architects deploying vSphere in our organization. At first, it seemed complex, but as we got a little more familiar with the product it became very straightforward on how to add resources and configure workloads to run on vSphere.

    What was our ROI?

    The biggest ROI is the decrease of the physical server in our data center. By reducing that physical server, we're able to reduce our network infrastructure, we're able to reduce the footprint in the data center, and that allows us to recover costs in just operating that data center.

    Which other solutions did I evaluate?

    At the time, Hyper-V was putting its foot in the water and Citrix was another competitor. But VMware just seemed to be a little more on - I don't want to say on the cutting edge - but they were the leader in the space at the time so we decided to evaluate them. The evaluation went fantastically so we decided to choose them as our vendor.

    What other advice do I have?

    The advice I would give is: This is the only solution that you need to evaluate.

    I'd have to say that vSphere is a 9 out of 10, just because of its flexibility and ease of use. We can slide in new resources without any impact. We can do maintenance on our clusters without any impact to applications, and we have the flexibility of migrating those workloads to other data centers, when required, in the case of data center downtime.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user367830 - PeerSpot reviewer
    Deputy Director at a government with 501-1,000 employees
    Vendor
    We're able to provide more IT services with the same IT staff, such as VDS/VPS services to different customers.
    Pros and Cons
    • "vMotion is one of the most useful features, which helps to provide both flexibility and High Availability. With new versions of vSphere and vCenter, it is still improving (e.g., vMotion across vCenter Servers and virtual switches)."
    • "Due to the fact that during the last three months there appeared some critical bugs, the virtual machine backup might be inconsistent."

    What is most valuable?

    • vMotion is one of the most useful features, which helps to provide both flexibility and High Availability. With new versions of vSphere and vCenter, it is still improving (e.g., vMotion across vCenter Servers and virtual switches).
    • High Availability - it's a useful feature that helps to minimize downtime of VM's and ensure RTO of our business continuity.
    • Simplicity of installation and usability. For our activity, it is very important to quickly deploy a new instance of ESXi and put it in production. I was surprised to discover a large compatibility of HW equipment from different vendors (Dell, IBM, HP, Fujitsu) and different generations of hardware.

    How has it helped my organization?

    A good example is that we had improved organizational functions by providing much more IT services with the same IT staff. It is also worthy to mention that the quality of our services considerably increased. This infrastructure helps us to maintain the data center in the agricultural sector. Also, providing VDS/VPS services to different customers bring some additional profit to our organization.

    What needs improvement?

    Big improvements were introduced in v6 compared with v5.5, but I am still expecting some additional improvements for our activity. Another area is the backup solutions that are relying on CBT. For the moment it is resolved, but due to the fact that during the last three months there appeared some critical bugs, the virtual machine backup might be inconsistent.

    For how long have I used the solution?

    We started with v5.0 and have been using it for nearly four years.

    What was my experience with deployment of the solution?

    We encountered no issues with deployment.

    What do I think about the stability of the solution?

    There was an issue in v5.5 where I got PSOD. It was a problem with the network adapter e1000. The solution I found was in a KB and the problem was solved quickly by applying a patch to ESXi.

    What do I think about the scalability of the solution?

    We encountered no issues with scalability.

    How are customer service and technical support?

    Customer Service:

    The level of customer service is high.

    Technical Support:

    We haven't had any requests for technical support. I think it's a good indicator of the quality of vSphere.

    Which solution did I use previously and why did I switch?

    At the beginning of the virtualization of our data center, we used open source projects (such as KVM), but we quickly realized that they didn't satisfy our business requirements.

    How was the initial setup?

    The initial setup was straightforward and clear.

    What about the implementation team?

    We implemented it in-house. Due to a limited budget, all implementation, maintenance, and support is performed by us.

    What was our ROI?

    We did not calculate the ROI because we are a non-profit organization. As a state enterprise, our primary mission is to implement, administrate, and maintain information systems in the agricultural sector.

    What's my experience with pricing, setup cost, and licensing?

    Compared with other vendors’ products, the pricing of the license is slightly lower. The annual S&S price is very affordable.

    Which other solutions did I evaluate?

    Before choosing this product, we compared it with Mic.

    What other advice do I have?

    This is one of the best products as a virtualization platform. It is important to consider best-practices designing the infrastructure and to put in practice-available features. I think new customers will be pleasantly surprised with the results.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user335898 - PeerSpot reviewer
    Senior Systems Engineer at PlanSource
    Video Review
    Consultant
    We like being able to itemize using vApplications to do starter priorities, so if you have dependent NFS and database mounts, applications won't come up prior to that.

    What is most valuable?

    Virtually anything, it doesn't matter if you're trying to cross the balance and diversifying the application, that can't be done, won't be done or challenging the vendor in that regard or you're looking to scale. Virtualization is almost the only way to scale both vertically and linearly because applications are often bound by linear growth where you need to throw more at it in order to increase capacity. Some of that is where you need to ask for how much resources I can get on the fly. A lot of hot plug, a lot of hot add of memory, being able to be very flexible within an environment where traditional architecture from the past can't do that. Can't take a hard drive, can't take a motherboard out of a computer and put it in another one.

    vCenter and VMware's products allow us to look at things and focus on things that we usually didn't have time for because you were architecting solutions based on hardware. This is VMware mix and hardware agnostics, so it's how fast you want to go.

    How has it helped my organization?

    Being able to itemize by using vApps, vApplications, to do starter priorities so that way if you had dependent NFS and database mounts, applications won't come up prior to that. If you're a one man shop it allows you to turn things on in a way that most people would have to sit there and wait for the next one to go up and the next one and watch the console. Peace of mind, that's what we really use VMware for.

    What needs improvement?

    I would like to see much more of a, maybe, application intelligence. Unfortunately you have storage vendors who are doing that for us right now with your XtremIO and storage IO and cards inside of something that has some application intelligence. To make MySQL work, SQL work with storage that you can just buy, but VMware being able to characterize database platforms based on use cases of MySQL or SQL, they're very different. Being able to tell the difference between the two and say, "Hey look, this will work here, but it won't work here." That would be nice.

    It's challenging using MySQL with vCenter because Linux as a whole is a latency sensitive OS, so you're only as good as your slowest moving part. Doesn't matter if it's disc, memory or processor and sometimes it's shortest path to storage. In order to make MySQL work you need micron second processing and in some cases when you have monolithic sized databases you need to be able to scale that at the same time.

    So, unfortunately with the way MySQL plays with storage and the way VMware is right now, it's where I went with the application intelligence, there's a lot of, not taboo if you will, but doesn't really work. You're not going to find a lot of use cases because, unfortunately, our business falls into a different sector if you will, by running Linux as a primary OS.

    So, better support for newer Linux kernels would be always great. The fact that they've released open tools and made it the supported platform for just about every Linux distribution out there now sees that they're solving the problem like the VMXNET3 adapter. The driver's not there, the machine's not online. There has been some pitfalls but VMware's been able to, from a company that supplies an application and an OS, solve a lot of those.

    They are listening to the customer. It's very difficult to say what's still left because after today you never really know, that could change.

    For how long have I used the solution?

    Currently we use vCenter Operations Manager which is VCOPS, if you will, and that drives our storage analytics based on what's performing, where our bottlenecks are, how to quickly identify why is it slow? Is it memory? Is it computer? Is it solid state disk? What is the balance of which your application is not performing. We also use vSphere Replication Appliance, along and with vCenter Orchestrator to use the set it up once mentality. The machine is created at primary site A and then with Orchestrator it actually goes through the series of doing the replication, setting it up and then getting that VM set up on the other side. A cheap and easy way of doing it for free.

    What do I think about the stability of the solution?

    Incredibly stable, so much the point of there's times where we may not know that we're running at half-capacity or full-capacity based on a failover that happens on the back end. That says enough for not only architecting and choosing the right harbor vendors but it also shows that you can actually be failed over on your appliance and business still runs as normal. Things keep working. That constant non-disruptive change if you will.

    How are customer service and technical support?

    In terms of evaluation for technical support from VMware, you get what you pay for. You have 24/7 support which allows you to leverage call centers in Ireland and other locations where they surprise me every time. There's always something I learn from every support case I've ever had to open. Even if it's just to kick the tires and make sure we're doing things sort of right.

    Which solution did I use previously and why did I switch?

    I was luckily enough to come into a virtualization shop. They pretty much didn't want to do the physical server aspect anymore because again it doesn't scale. Walking into a virtualized shop is very easily, winning that battle can be very difficult. I've been on the other side a handful of times. It's really just showing the value, in which case, VMware can fix the problem. You got to be very specific about what problem you're fixing. Is it latency? Is it processing power? Is it being able to provide DR? Is it being able to move your workload to the cloud or move them to a different data center?

    It's amazing how only a couple months out of the year you need DR. You don't need it 12 months out of the year. Moving from a standard virtualization shop, having everything on prem, leveraging the cloud, that's the next step. When you ask me about how would I introduce VMware, I think about introducing it now as a cloud based service provider. Not as an on prem, hey, let's scale this very easily.

    What other advice do I have?

    They've been able to push out little things as the management agent which allow you to work through vCenter and allow you to connect through vCenter to see all your hosts and make automation very, very easy. On top of that they give you the vCenter Applicance so you're no longer tied to a SQL license. You don't have to worry about using SQL Express and running out of space or running out of license space and then re-licensing it. Then they've also solved the upgrade path. Every time a new B, C, D, whatever version of vCenter comes out I don't know how many times the Windows version blows up. Seeing a company being able to say okay you know what? Let's take a step back. Let's use a very similar OS and let's allow you to utilize vCenter just like ESXi, it's the same platform.

    Anything that solves a problem. Find out what your biggest problem is and see how VMware can help you solve that problem. There's more principle architects out there that, especially with everything that's being added to the platform, that would be people specialized specifically in things. VMware has that capacity and the capability to help you solve that problem. Getting the vendor involved, maybe not necessarily a service provider but having VMware actually evaluated. They're going to tell you what you're doing wrong.

    We operate within a 10% market of people who don't use Windows. You got to find somebody out there and one of the biggest problems you'll find is you won't find MySQL documentation in terms of what people are using and how they're using it. It's this big, there's not a lot of information that people, in a private sector, are even willing to share or in the public sector. They're still trying to figure it out themselves. Finding out who's successful is pretty much who's willing to write your review. That's something I'd like to contribute in terms of what we're doing to put it out there, let other people know who come to you guys and say, "Who else is doing this?" We can't be the first people.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user3396 - PeerSpot reviewer
    it_user3396Team Lead at Tata Consultancy Services
    Top 5Real User

    Cool

    reviewer1996902 - PeerSpot reviewer
    Solution Architect at a comms service provider with 1,001-5,000 employees
    Reseller
    Top 20
    Has valuable virtualization capabilities and a simple setup process
    Pros and Cons
    • "The product has good scalability."
    • "The platform's main area for improvement has increased, particularly after Broadcom acquired VMware."

    What is our primary use case?

    We integrate the product into our environment based on specific requirements and client needs, offering a complete solution to telco providers.

    What is most valuable?

    The platform's most valuable feature is its virtualization capabilities. It meets our needs better than alternatives like Nutanix, which is hardware-specific.

    What needs improvement?

    The platform's main area for improvement has increased, particularly after Broadcom acquired VMware.

    For how long have I used the solution?

    I have been working with VMware vSphere for at least 10 to 12 years, following its evolution from version 6.4 to the current version.

    What do I think about the stability of the solution?

    I rate the product stability an eight. 

    What do I think about the scalability of the solution?

    The product has good scalability. We can build large data centers or small hybrid solutions depending on our requirements. It supports both on-premises and cloud environments.

    Our clients range from small businesses, like local farms or small companies, to large enterprises like Vodafone and Telefonica.

    How are customer service and support?

    The technical support team often passes responsibility between hardware and software divisions, making resolving issues more challenging and time-consuming.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is simple. If the infrastructure is prepared, deployment can be done in one day. However, if hardware needs to be moved, it can take longer.

    I rate the process a nine out of ten. 

    What other advice do I have?

    I rate VMware vSphere a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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    PeerSpot user
    Ali Yazıcı - PeerSpot reviewer
    IT Service Manager at Kuveyt Turk Participation Bank
    Real User
    User friendly user interface, easy to install, and stable
    Pros and Cons
    • "The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust."
    • "The technical support could improve by being a little faster."

    What is our primary use case?

    We use VMware vSphere for the virtualization of environments.

    What is most valuable?

    The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust.

    For how long have I used the solution?

    I have been using this solution for approximately 10 years.

    What do I think about the stability of the solution?

    This solution is more stable than competitors.

    What do I think about the scalability of the solution?

    VMware vSphere is scalable.

    How are customer service and support?

    The technical support could improve by being a little faster.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have previously use Hyper-V.

    How was the initial setup?

    The installation is easy and can be done in one day.

    What about the implementation team?

    I did the implementation myself.

    What's my experience with pricing, setup cost, and licensing?

    The solution requires a license and it could be cheaper.

    Which other solutions did I evaluate?

    We previously evaluated Hyper-V and RHEV.

    What other advice do I have?

    I recommend this solution to others.

    I rate VMware vSphere a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Ali Gursoy - PeerSpot reviewer
    IT Manager at Cobantur
    Real User
    Top 10
    Easy to deploy and manage with pretty good reliability
    Pros and Cons
    • "The scalability has been good."
    • "The solution should be more secure."

    What is our primary use case?

    There are two versions of function more popular in our industry. One is the VMware solution, and one is Hyper-V. We choose VMware. We manage the VMware solutions with the vSphere. If you have a VMware solution, we have to use vSphere. However, if we choose Microsoft we have to use Microsoft management tools.

    What is most valuable?

    It is easy to deploy and manage backups for me. That said, I've used it a long time and therefore am quite comfortable with it. Upgrades and restores are simple.

    The product is stable as well.

    The scalability has been good.

    What needs improvement?

    Technical support could be a bit better at assisting. 

    The solution should be more secure. Of course, it can depend on the deployment of your system on your side. Sometimes if the system is closed, you don't necessarily need more security. However, since we use different applications and tools, we must use different tools. We don't combine our security tools. However, we need to ensure that products like these are secure, and it would be ideal if more security was baked in.  

    For how long have I used the solution?

    I've been using the solution for about 14 years or so. It's been well over a decade. I've used it for a while now.

    What do I think about the stability of the solution?

    The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    Scalability is very simple. You can improve or expand it as needed. It's not a problem at all if you want to expand it out. 

    vSphere is for managing an organization's solutions management software. The size is not based on the number of users. Only IT, those responsible for managing the system center, or the hardware, or software of the solutions really have access to the product.

    How are customer service and support?

    Technical support isn't ideal. They are slow to respond. We've had issues previously.

    Which solution did I use previously and why did I switch?

    We also have used Microsoft's Hyper-V solution.

    How was the initial setup?

    I find the solution, based on my long history with the product, very easy to set up. It's a pretty straightforward step-by-step process.

    Typically, you just need one person to set it up. It only takes maybe an hour or so. Of course, the first time a person does an implementation, they might go slower.

    We have two people on the system side and five people on the software side that are capable of working directly with the product.

    What about the implementation team?

    I handled the implementation myself. I didn't need the help of any integrators or consultants. I'm capable of reinstalling it or doing a whole new setup as needed. 

    What's my experience with pricing, setup cost, and licensing?

    We pay a yearly licensing fee. 

    What other advice do I have?

    We're using version seven or thereabouts. 

    I'd rate the solution at an eight out of ten.

    I would recommend it to other users and companies. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: March 2025
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.