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Senior Information Technology Consultant at a energy/utilities company with 501-1,000 employees
Real User
Stable, scalable, with good customer support and an easy initial setup
Pros and Cons
  • "I definitely like the stability, performance and ease-of-use."
  • "NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it."

What is our primary use case?

The solution acts as the basis for doing virtualization. 

What is most valuable?

I definitely like the stability, performance and ease-of-use. 

I have no issues with the solution's scalability or user-friendliness. I consider these to be perfect. We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery. It has everything one needs. 

What needs improvement?

VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense. NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it. 

For how long have I used the solution?

I have been using VMware vSphere since 2007. 

Buyer's Guide
VMware vSphere
January 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and support?

The customer support is nice. We are talking about a great organization, which offers much staff, support and white paper. 

How was the initial setup?

The initial setup was straightforward, perfect. 

This process for the initial server lasts ten minutes. There is also the console, which involves two parts, one being the server itself. This is where the CD-ROM goes, something which is now on a USB key and does not involve the undertaking of any activity. 

Deployment lasts half a day, at which point everything is up and running. 

The real question is whether the person wishes to have one server or a hundred. The use of 200 machines will take longer. What I am talking about is small, basic installations. 

What about the implementation team?

If a person is trained, then he will be able handle the deployment and maintenance on his own. This is not complex. 

What's my experience with pricing, setup cost, and licensing?

Our customers incur a yearly licensing fee, one of three or five years, in fact. 

What other advice do I have?

We consider the solution to be obligatory. 

The solution's use can range from ten users to thousands. 

I would definitely recommend the solution to others. I am a big fan of it. 

I rate VMware vSphere as a twenty out of ten. I give it a perfect ten rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager at SSMS
Real User
Top 10
Easy to use and straightforward to implement with a nice dashboard
Pros and Cons
  • "The solution is very straightforward to implement."
  • "Technical support could be faster in terms of response times."

What is our primary use case?

The solution is primarily used for management. It offers easier control at multiple branches.

What is most valuable?

The product is stable.

The flexibility of the solution is very good.

The product is very easy to use. 

The product offers a very nice single dashboard for complete management.

The solution is very straightforward to implement.

We found the scalability to be very good.

What needs improvement?

The solution doesn't seem to be missing any features currently.

It would be ideal if the integration capabilities were a bit more robust.

Technical support could be faster in terms of response times.

For how long have I used the solution?

I've been using the solution for about five or six years. It's been a while at this point.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable in terms of performance.

What do I think about the scalability of the solution?

The scalability is very good. We haven't seen any issues with expanding it if we need to.

There are about 15 to 20 users on the solution at this time.

While we don't have current plans to increase usage, if the business grows, we likely will.

How are customer service and technical support?

The technical support is quite good. They are helpful and knowledgeable. That said, their response times need to be better. We would like them to respond faster to queries. 

Other than that, we are satisfied with their level of service.

How was the initial setup?

The product is not overly complex to set up. It's very simple and straightforward. A company shouldn't have any issues with the implementation.

We have an admin team that can handle any maintenance required.

Which other solutions did I evaluate?

We are looking for opportunities with Nutanix. We are looking at it now.

That said, we did not evaluate any other products before choosing this solution. However, many years back, we did look into Citrix.

What other advice do I have?

We are using the latest version of the solution at this point. I cannot speak to the exact version number off-hand.

We are not integrating the solution at this time.

I'd rate the solution at an eight out of ten. I would recommend the solution to other companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSphere
January 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.
Solutions Architect at a comms service provider with 10,001+ employees
Real User
Feature-rich, easy to implement, and easy to scale
Pros and Cons
  • "I don't see any challenges in using this product."

    What is our primary use case?

    We are using vSphere as a multi-tenant platform. We are hosting VMs for a few of our customers.

    What is most valuable?

    We are utilizing all of the features and they are good.

    I don't see any challenges in using this product. 

    For how long have I used the solution?

    We have been using VMware vSphere for between three and four years.

    What do I think about the stability of the solution?

    This is a stable product and I haven't heard any negative feedback from my implementation team about it.

    What do I think about the scalability of the solution?

    We implement this product for medium and large-sized companies. It is easy to scale.

    How are customer service and technical support?

    I have not personally been in touch with VMware support.

    Which solution did I use previously and why did I switch?

    We have not used another similar solution.

    How was the initial setup?

    The implementation is an easy process for us, which is why we're using VMware cloud as a product. The length of time required for deployment depends on the customer. We need to know their requirements, and then we proposed timelines and inform them accordingly. It is defined by the number of nodes and the number of workloads.

    What about the implementation team?

    We deploy vSphere for our customers. We also offer maintenance and support as part of a managed service.

    What's my experience with pricing, setup cost, and licensing?

    This is quite an expensive product, although everything is included in the standard licensing fee.

    What other advice do I have?

    Overall, for me, everything with this product looks good and I can recommend it.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1441107 - PeerSpot reviewer
    Owner at a transportation company with 1-10 employees
    Real User
    An easy way of providing near-zero downtime services
    Pros and Cons
    • "An easy way of providing near-zero downtime services, the operation of the instances between clustered services, and providing the projected SLA for our customers."
    • "Monitoring information could always be improved."

    What is our primary use case?

    Firstly, we use it to provide an infrastructure for a development environment. Secondly, we use it to provide services to end-users. A kind of clustered services, where underneath, there are plenty of virtual machines. Thirdly, these solutions were chosen because of the easy way of providing backups and zero downtime between accidents and issues. 

    What is most valuable?

    VMware vSphere provides an easy way of providing near-zero downtime services, the operation of the instances between clustered services, and providing the projected SLA for our customers. 

    Mostly, we use a gap solution for PaaS and IaaS levels of solutions. We also use Kubernetes on the application layer and downtime to move to a different layer of workloads. 

    However, we still use plain virtual machine platform environments because we are leveraging just on-premise servers. We can't, or we don't want to fully move into clouds. That's why it's important for us to use a solution like VMware vSphere. 

    What needs improvement?

    I'm not aware of every option that our solution provides, but I see mostly two things. Provide a better solution for hybrid clouds and migration to the cloud. That could be one thing. The second one is providing some integration with different solutions at the application level, such as Kubernetes.

    There is always a problem that the application level solutions are not aware of lower levels of infrastructure, of architecture. Some bundled applications with a stack of new VMs with better templates, including the deployment of such things. Monitoring could also be improved.

    For how long have I used the solution?

    I have been using VMware vSphere for more than 10 years.

    What do I think about the stability of the solution?

    I think it's stable. We have encountered a major issue twice during the last four or five years. But it was not related only to vSphere but solutions like extensions to the software we use. 

    However, there was no downtime, there was some issue, but I would say that the solution is quite stable. We have been using it for a few years without any major incidents that I am aware of.

    What do I think about the scalability of the solution?

    To my knowledge, it's quite scalable and elastic in terms of providing bigger throughputs and managing higher volumes of requests at the end, but our cases currently are not like the biggest. 

    I think most of the solutions available right now are set up for the infrastructure. The hardware is enough for the performance level we want to have. It's enough, and if we wanted to improve it, there is space for that. 

    However, I can tell you that this solution was stable in my first project. Between 2010 and 2014, at a different company, the solution provided everything that I needed at that moment. There were no problems with scaling this solution.

    However, we had problems with the hardware limits. We reached the limit, but it was quite good with vSphere solutions because even if we reached the point of having no hardware, like memory and computers, we managed to provide stable workloads for our customers. We gained the level of performance we wanted to have.

    We were dealing with a complex situation dynamically, and the solution provided us with the tools, and the scalability was not an issue. However, we had problems with the hardware limits.

    How are customer service and technical support?

    The support could be better when it comes to opening and responding to a ticket. But it was within a reasonable time. However, I'm don't have direct contact with the support, and my team's not giving me information about any issues.

    Which solution did I use previously and why did I switch?

    My experience was with the public sector. That was rather complex from the start. In my previous experiences, if we wanted to use vSphere, that was after we tried some different techniques, and we had reached the limit of it or the complexity of the setup. 

    That's why we wanted to move to simplify it. The setup was immature, and we needed to provide better service for customers. That's why we choose to use vSphere. The complex one was the other option.

    How was the initial setup?

    The setup takes about one or two days or something in-between.

    What's my experience with pricing, setup cost, and licensing?

    VMware vSphere is a top enterprise solution, so we pay the price for a major product.  We use vSphere because when we get the project, the customers were already using it. But currently, for example, if we have a new project and we are setting up our environment, and we have no constraints about the technology, like using vSphere, we rather go for Proxmox.

    We are using it because it was already there before. The cost of migration, for example, is too high to move into different solutions, and the cost of keeping it is enough, and so we accept it. 

    Overall, I would like to have cheaper licensing costs and maybe a different policy for licensing. However, we don't see that as a big issue because we are paying for a good solution. 

    That's why I think it's a fair price. We are using it on the production side, and everything is good from our experience. That's why I would say that the cost isn't too high. However, it would always be nice if it was cheaper.

    Which other solutions did I evaluate?

    Proxmox is cost-effective and good. For example, if we have some projects where the hardware is provided by our customers, and we can use any technology we want.

    Proxmox, in most cases, is good for creating some development and staging environment. Because it's cost-effective, we can afford to have a solution based on that technology. 

    In most cases, I know that it's not limiting us in terms of the operating systems we use, and my team is quite happy when using such solutions. But it's not the production solution that we use at the end. It's mostly temporary for a few months, and we are using it because of the cost and because there will be an easy way to deploy. We can start to use it and move our environment between the projects. It's quite easy and quite quick.

    With different technologies like Grafana, we gain information from infrastructure and application-level from different sources, and we integrate it into a different solution.

    However, monitoring information could always be improved. Integrating with the application level could be improved, and monitoring could also be extended to that. Providing us with a more complex and just a one-click solution for seeing everything, how the infrastructure and how integrations are behaving, and the levels of infrastructure and application services would be a nice solution to have.

    What other advice do I have?

    I think the decision needs to be made by the architects of the solution. They need to be aware of the cost of such solutions, their requirements, and the constraints of such technologies. From a technological point, it's always a good solution. However, it might not be the best solution in terms of the total cost of ownership, and maybe there are better solutions like Proxmox.

    I would give VMware vSphere a solid eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    it_user938985 - PeerSpot reviewer
    Customer Engineer at a tech vendor with 51-200 employees
    Video Review
    Real User
    Gives us the ability to bring up and tear down pods, nodes, and clusters quickly and easily
    Pros and Cons
    • "The redundancy, the failover, the ability to stay up and running 24/7, all the various tools that are in there, high-availability, DRS, are very critical to us."
    • "My biggest suggestion would be some kind of a mechanism - and it's almost an AI-type thing, a Siri/Cortana - for where to find how to do certain things. If there was the ability to just type in a basic question and say, "How do I change the VM settings for this?" and it could bring me right there, that would be really awesome."

    What is our primary use case?

    We are in the IT manufacturing industry. This solution has performed wonderfully. We do research and development into how our products can be best used in a vCenter/vSphere environment.

    Mission-critical applications we use it for include vSan, HA, DRS. They're all very, very important to us.

    How has it helped my organization?

    We have a lot of customers that use VFRC, so the ability to put that together and now, with 6.7, to have full multipathing support, we do a lot of fiber channel work, we do a lot of fiber channel support. That makes it really easy with some of our own items to get them out there to the customers who need them.

    The redundancy, the failover, the ability to stay up and running 24/7, all the various tools that are in there, high-availability, DRS, are very critical to us. All of that has helped improve our organization.

    What is most valuable?

    The vCenter management is huge: ease of use, the simplicity of it.

    It gives us, with the Enterprise Plus version, pretty much all the tools that we need right on hand that work great with our products. We can help our customers make their data centers run a lot smoother.

    What needs improvement?

    My biggest suggestion would be some kind of a mechanism - and it's almost an AI-type thing, a Siri/Cortana - for where to find how to do certain things. If there was the ability to just type in a basic question and say, "How do I change the VM settings for this?" and it could bring me right there, that would be really awesome.

    What do I think about the stability of the solution?

    It's very, very stable. The amount of times that we have to reboot vCenter or any of the VMs is very rare. It's only gotten better over the last couple of years. You expect a certain number of reboots and it just seems that the number needed is going down every single year.

    What do I think about the scalability of the solution?

    Scalability is awesome because, for us, we do a lot of pods. We create pods and nodes and small clusters to do some of our R&D products. The ability to bring them up very quickly, very easily, without adding lots and lots of additional hardware, and without taking excessive amounts of time, and then tear them down, but just shove them on the back burner in case we ever need to come back to it - that for us is one of the biggest features that we could ever have.

    How are customer service and technical support?

    They're very awesome, quick to respond to us. Sometimes you get the email exchanges for a while, but once you get somebody on the phone, they get in, they dive in, they fix it, it's done.

    Which solution did I use previously and why did I switch?

    We were previously using standalone servers. Once I came on board and I started talking to them about the features, we made the decision to virtualize some of our more urgent applications. We did it and everything has been running really great since. As a result, we are bringing more and more in, to the point where those standalone servers are basically sitting idle on a shelf now. 

    How was the initial setup?

    The initial setup was very straightforward, very easy. For me, it's been about eight years using VMware, so it's very fluid, very easy for me to do. I've never really had any kind of a problem.

    What was our ROI?

    Being a field engineer, it's a little more difficult for me because I'm not involved with the finances of the company. But we know that we're getting a strong ROI because the amount of money that we're spending on external assets seems to come down every year. We're getting by with what we have longer and making more efficient use of it.

    Which other solutions did I evaluate?

    We did take a look at Hyper-V, we considered KVM, but it really came down to Hyper-V and VMware and, in the end, because of VMware's market share, it became a no-brainer solution for us. We went that way. Once our management made that decision, I was able to push and show them all the features and the abilities that they were unaware of at the time they made their choice, to really enhance what we were doing.

    What other advice do I have?

    Do your homework, figure out what you need. This really relates back to the question about the licensing. Do your homework, find out what version you need, think to the future, and figure out what you might need in five years and invest in that now, because that stepping stone just gets easier and easier if you plan for the future now.

    We have not done a lot with the built-in security features. Some of our customers are inquiring about it. That really is their own choice to use. It's not something that we develop products for when we have not begun to use it internally in our own environment, yet. We also do not use VMware Cloud on AWS.

    Regarding a performance boost, there is nothing that I've noticed but, to be blunt, it's so robust, we've never pushed it to the max.

    As far as simplicity, it is the easiest solution, especially with the vCenter management tools. As far as specific examples, I started way back in the days when we were using the Client, the individual 4 Client, and trying to manage multiple servers was really a headache. The ability to do it all, multiple data centers, multiple areas, from one centralized location, is huge. It's just gotten easier and easier. There are still some areas where it would be nice to be able to find things quicker, but it's improved so much over the last two to three years that it's phenomenal.

    It's so versatile, so feature-rich, but there is some of that add-on confusion. What version do I need for this? What licensing do I need for that? What comes free? What doesn't come free? If that was a little cleaner or eliminated entirely - here's your product and everything comes with it - that would probably raise it to at least 9.5; nothing's perfect.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    System Admin at a university with 1,001-5,000 employees
    Video Review
    Real User
    Increased performance and streamlined VM management for our back-end engineers

    What is our primary use case?

    We use vSphere to manage VMs, route our infrastructure, changing settings, remote desktopping, and providing services for the university.

    In terms of mission-critical apps, we use it for our Student Information System (SIS) to manage all student records and financial aid for all students on campus, along with databases and other web servers on campus.

    How has it helped my organization?

    I would think there has been a performance boost. I don't know exactly what percentage, but maybe five to ten percent.

    For benefits for the organization, I don't know if they see a big difference, other than that performance boost, but I do know that it helps the engineers who work on the back-end to be able to manage the VMs; and improved access and experience for the engineers is a big improvement.

    What is most valuable?

    This version has added a lot more features to the HTML5 interface and that helps us monitor and manage the system better and faster than with the old interface.

    I also think it is very easy to manage. When it moved over to HTML5, bringing all those new features into the HTML5 interface, that improved it a lot. I don't know specific performance data points, but I would say it has helped tremendously in being able to stay in one interface and not having to manage multiple, different interfaces in connecting to it.

    What needs improvement?

    There are still a few features that have been left out as far as updating and sending firmware to the host. You still have to go into the Flash interface to do that. But, for the most part, there are just those few missing features from the HTML5 interface.

    What do I think about the stability of the solution?

    At the beginning, it was a little rough because it was a beta. They put out some updates and it has been really stable. We haven't had any outages or downtime, as far as stability goes.

    What do I think about the scalability of the solution?

    I assume it scales really well. We tested it on a few VMs at the beginning and we've rolled it out to a lot of hosts and everything has been working great.

    How are customer service and technical support?

    I have not used technical support.

    Which solution did I use previously and why did I switch?

    When I came on, they were using vSphere.

    How was the initial setup?

    I was involved in the initial setup. It was pretty straightforward, pretty simple to set up.

    What was our ROI?

    I'm not very good at ROIs, but I know that it has improved the management of the VMs, and being able to help customers more easily and faster has been an improvement with this release.

    What other advice do I have?

    In terms of advice, I've looked at many different solutions out there and, right now, VMware is the only one that can provide all the different things that we needed it to do.

    When selecting a vendor, the most important criteria would be the ease of use, the benefits it has, the features. If we were to switch to someone else, they would have to have all the different features that VMware has currently. And then, price would come in last.

    I give it a nine out of ten because it has almost all the features we've needed and it's pretty much simple keeping it under control.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    ITInfras287c - PeerSpot reviewer
    IT Infrastructure Architect at a transportation company with 1,001-5,000 employees
    Real User
    Snapshotting gives a layer of protection for simplified rollback when we do updates
    Pros and Cons
    • "Some of the most valuable features are: the ability to Snapshot so that when we do updates we have a layer of protection for simplified rollback; the replication that we can leverage for data center failures and data center downtime; the ease of migrating workloads from physical device to physical device for maintenance that we have to do on physical servers."
    • "We can slide in new resources without any impact. We can do maintenance on our clusters without any impact to applications, and we have the flexibility of migrating those workloads to other data centers, when required, in the case of data center downtime."

      What is our primary use case?

      We use vSphere to virtualize or server workloads. We use the solution for all our mission-critical applications. We're an airline so our main application servers for running the airline are all virtualized on vSphere.

      We don't utilize the built-in security features such as VM Encryption and support for TPM and VBS.

      How has it helped my organization?

      It decreased our overhead for our data center sizing, and it also increased our productivity by being able to deploy applications in a much more timely manner. We have also seen performance boosts. Although I can't give you an accurate number, I would estimate it at about a 40 percent increase.

      What is most valuable?

      Some of the most valuable features are 

      • the ability to Snapshot so that when we do updates we have a layer of protection for simplified rollback
      • the replication that we can leverage for data center failures and data center downtime
      • the ease of migrating workloads from physical device to physical device for maintenance that we have to do on physical servers.

      What do I think about the stability of the solution?

      The stability of vSphere is fantastic. Over the 10 years that we've been utilizing vSphere, we haven't had a loss, or any downtime, of a critical application, based on the reliability and the flexibility of vSphere.

      What do I think about the scalability of the solution?

      The scalability is also fantastic. We're able to add resources so that we can grow our clusters and provide more resources to our organization and to our business units. We're able to grow our application sets when required.

      How are customer service and technical support?

      We have used the technical support and we haven't had any issues. Every time we've called, we have been directed to the correct servicing department and they have been able to resolve our issues in a timely fashion.

      Which solution did I use previously and why did I switch?

      We were just utilizing physical servers with manual deployment of applications. By moving to vSphere, now it's just: Deploy VM from a template, or clone a VM now. Whereas previously, we had to order a physical hardware, wait for the arrival, deploy that into the data center, configure it. Now all of that has gone away.

      How was the initial setup?

      I was one of the original architects deploying vSphere in our organization. At first, it seemed complex, but as we got a little more familiar with the product it became very straightforward on how to add resources and configure workloads to run on vSphere.

      What was our ROI?

      The biggest ROI is the decrease of the physical server in our data center. By reducing that physical server, we're able to reduce our network infrastructure, we're able to reduce the footprint in the data center, and that allows us to recover costs in just operating that data center.

      Which other solutions did I evaluate?

      At the time, Hyper-V was putting its foot in the water and Citrix was another competitor. But VMware just seemed to be a little more on - I don't want to say on the cutting edge - but they were the leader in the space at the time so we decided to evaluate them. The evaluation went fantastically so we decided to choose them as our vendor.

      What other advice do I have?

      The advice I would give is: This is the only solution that you need to evaluate.

      I'd have to say that vSphere is a 9 out of 10, just because of its flexibility and ease of use. We can slide in new resources without any impact. We can do maintenance on our clusters without any impact to applications, and we have the flexibility of migrating those workloads to other data centers, when required, in the case of data center downtime.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user367830 - PeerSpot reviewer
      Deputy Director at a government with 501-1,000 employees
      Vendor
      We're able to provide more IT services with the same IT staff, such as VDS/VPS services to different customers.
      Pros and Cons
      • "vMotion is one of the most useful features, which helps to provide both flexibility and High Availability. With new versions of vSphere and vCenter, it is still improving (e.g., vMotion across vCenter Servers and virtual switches)."
      • "Due to the fact that during the last three months there appeared some critical bugs, the virtual machine backup might be inconsistent."

      What is most valuable?

      • vMotion is one of the most useful features, which helps to provide both flexibility and High Availability. With new versions of vSphere and vCenter, it is still improving (e.g., vMotion across vCenter Servers and virtual switches).
      • High Availability - it's a useful feature that helps to minimize downtime of VM's and ensure RTO of our business continuity.
      • Simplicity of installation and usability. For our activity, it is very important to quickly deploy a new instance of ESXi and put it in production. I was surprised to discover a large compatibility of HW equipment from different vendors (Dell, IBM, HP, Fujitsu) and different generations of hardware.

      How has it helped my organization?

      A good example is that we had improved organizational functions by providing much more IT services with the same IT staff. It is also worthy to mention that the quality of our services considerably increased. This infrastructure helps us to maintain the data center in the agricultural sector. Also, providing VDS/VPS services to different customers bring some additional profit to our organization.

      What needs improvement?

      Big improvements were introduced in v6 compared with v5.5, but I am still expecting some additional improvements for our activity. Another area is the backup solutions that are relying on CBT. For the moment it is resolved, but due to the fact that during the last three months there appeared some critical bugs, the virtual machine backup might be inconsistent.

      For how long have I used the solution?

      We started with v5.0 and have been using it for nearly four years.

      What was my experience with deployment of the solution?

      We encountered no issues with deployment.

      What do I think about the stability of the solution?

      There was an issue in v5.5 where I got PSOD. It was a problem with the network adapter e1000. The solution I found was in a KB and the problem was solved quickly by applying a patch to ESXi.

      What do I think about the scalability of the solution?

      We encountered no issues with scalability.

      How are customer service and technical support?

      Customer Service:

      The level of customer service is high.

      Technical Support:

      We haven't had any requests for technical support. I think it's a good indicator of the quality of vSphere.

      Which solution did I use previously and why did I switch?

      At the beginning of the virtualization of our data center, we used open source projects (such as KVM), but we quickly realized that they didn't satisfy our business requirements.

      How was the initial setup?

      The initial setup was straightforward and clear.

      What about the implementation team?

      We implemented it in-house. Due to a limited budget, all implementation, maintenance, and support is performed by us.

      What was our ROI?

      We did not calculate the ROI because we are a non-profit organization. As a state enterprise, our primary mission is to implement, administrate, and maintain information systems in the agricultural sector.

      What's my experience with pricing, setup cost, and licensing?

      Compared with other vendors’ products, the pricing of the license is slightly lower. The annual S&S price is very affordable.

      Which other solutions did I evaluate?

      Before choosing this product, we compared it with Mic.

      What other advice do I have?

      This is one of the best products as a virtualization platform. It is important to consider best-practices designing the infrastructure and to put in practice-available features. I think new customers will be pleasantly surprised with the results.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      PeerSpot user
      Buyer's Guide
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      Updated: January 2025
      Buyer's Guide
      Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.