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IT Director at Jewish Family Service
Real User
VMotion gives us the ability to move things on the fly; to be scalable, agile, flexible
Pros and Cons
  • "VMotion is the biggest feature. It gives us the ability to move things on the fly."
  • "I do not find it to be simple and efficient to manage. The tools, the interface to manage it, are a pain. In the latest version, they moved us to web-only, the Web Client and it's terrible. It's slow. It crashes. It's annoying. I used the Web Client in the older version and was happy. I would go back to the regular thick client but I don't have that option anymore, so I am always fighting it."

What is our primary use case?

The primary use case is to save us a lot of money. Really, the primary use case is to be flexible, to be scalable, to be agile, as the company changes. As a non-profit, we really change often. New programs come in every day. vSphere gives us the ability to be flexible The mission-critical apps we use it for include Exchange, SQL, Active Directory, document management systems. We use it for everything.

While we haven't seen a performance boost for these apps, they're flexible. That's really what it's about. I'm still learning how to make it boost performance.

We haven't used any of the built-in security features.

How has it helped my organization?

It saves us a lot of money.

What is most valuable?

VMotion is the biggest feature. It gives us the ability to move things on the fly. That's it.

What needs improvement?

I do not find it to be simple and efficient to manage. The tools, the interface to manage it, are a pain. In the latest version, they moved us to web-only, the Web Client and it's terrible. It's slow. It crashes. It's annoying. I used the Web Client in the older version and was happy. I would go back to the regular thick client but I don't have that option anymore, so I am always fighting it.

Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution itself is really stable.

What do I think about the scalability of the solution?

The scalability is insane. It's great.

Which solution did I use previously and why did I switch?

We were all physical and it wasn't scalable. Every time they came to me and said that they wanted to start a new project with a new piece of software, I had to buy hardware for it. One day we looked at it. Quick, funny story: big presentation to the Board. Spent an hour explaining what virtualization was. I said, "Okay. I can do this by spending less over the next five years and we've already budgeted more." And the Chief Financial Officer looked at me and said, "Why did you just waste our last hour? If it's going to cost us less, then just do it." Why didn't you start with that? Way to bury the lead!"

It was a no-brainer to move.

The most important criteria when selecting a vendor is support, absolutely. US-based support that doesn't pass the buck, that takes ownership of a situation and deals with it.

How was the initial setup?

The initial setup was straightforward. I built the whole thing myself, without knowing anything about VMware to begin with, just learning it as I went.

What was our ROI?

Our ROI is huge. We put, in hardware and software, probably $80,000 dollars into the solution and have never spent another penny in the last five years, other than for support. Compare that to a budget of $30,000 a year, we'd be at $150,000 in those five years. So, the return on investment is huge.

Which other solutions did I evaluate?

For our initial look into vSphere versus others, we started with Cisco's version of virtualization. It was cool. It was free. But it was a pain. It didn't scale. When I started looking at the software we wanted to run on it, nobody supported it. That made the decision.

What other advice do I have?

In terms of advice to a colleague, I'm giving it every day. I take the guy out to lunch to beat him up with vSphere. I've got a buddy who is a Hyper-V guy. He's says, "But it's free," and I keep saying, "Well, you get what you pay for." He says, "But it never gives me any problems." I say, "Then why are you calling me every week asking me why Exchange is doing stupid things? I don't have those problems and I run exactly the same version you do."

It's stable. It just works. I don't have to think about it.

Some of the new stuff that's coming out is pretty exciting, as we start thinking of moving to the cloud. But, as a non-profit, at this point, it doesn't make sense to do so, yet. But as we move to the cloud, some of the new stuff they talked about yesterday, here at VMworld 2018, is really going to help us do that.

I give vSphere an eight out of ten because of the web interface. It would be a ten otherwise.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user321357 - PeerSpot reviewer
System Administrator at Maricopa County Community College District
Vendor
We had a lot of disparate hardware that we've now been able to consolidate onto one platform.

Valuable Features

  • Reliability
  • HA
  • DR
  • Ease of deployment
  • We had a lot of disparate hardware and now able to consolidate into one platform
  • Easy to keep hardware up to date

Improvements to My Organization

So much easier to back things up now. We had Oracle, SQL, everything was just a one-off, but we now have just one process for all our VMs.

Room for Improvement

We have vCloud suite, Hyperion was a pain, but now they've just announced integration into vCenter, so everytime I have a complaint, they’ve already started to address it.

Stability Issues

  • Great stability, no complaints at all
  • More we move to appliances
  • Easy to keep up to date

Scalability Issues

  • We had a lot of standalone boxes, and management wanted to go to VMs
  • We were able to consolidate all hardware without purchasing anything extra
  • Able to carry us through several years when unable to purchase hardware

Customer Service and Technical Support

They've always been excellent, but we rarely contact them maybe one or two times a year. When we’ve had issues, it’s resolved in hours. We have TAM (tech account manager) so helped things along.

Implementation Team

We had vendor come out and it set up on 3.5, and once we got our feet wet, it's easy to maintain and upgrade.

Pricing, Setup Cost and Licensing

Only purchase what you’re going to use, our management makes decisions, and buy lots of products we’re not using.

Other Solutions Considered

We chose vSphere because of it's ease of use, especially that it's easier than Hyper-V. Deployment would have been more labor intensive, and wouldn’t have saved any more money in the long run.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
it_user3507 - PeerSpot reviewer
Senior Manager of Infrastructure with 1,001-5,000 employees
Real User
Our current virtualization standar platform, but Hyper-V 2012 version functionality appears to gain on VMware vSphere

Valuable Features:

Key business drivers and benefits for us: • Co-location data centers environmental costs are greatly reduced (rack space, power, cooling). • Allows better utilization and flexibility to segment physical resources (vCPU & vMemory) • Consolidate / centralize management of all Windows and Linux infrastructure - Administer entire virtual environment via a single pane of glass (vCenter) - Provisioning of VMs is really simple and quick. Allows easy use of templates. - Utilize Distributed Resource Scheduler (DRS) & VMotion - Optimizes performance of VMs - Allows flexibility for patching cycles to minimize downtime. • VMware product has been very stable • Allows for easier compliance and consistency for meeting IT audit controls • Initial ROI analysis a few years ago did show significant savings over physical model. We are looking at updated ROI and show-back / charge-back models currently.

Room for Improvement:

VMware product challenges / Areas for improvement: • Advanced Capacity Management and Performance Management & Analysis, Disaster Recovery, and private cloud capabilities are lacking out of the box for enterprise-level deployments. - Ability to “right-size” resources on all VMs is needed at enterprise installations. - Add-on / 3rd party products like vCenter Operations / VMturbo, SRM, or vCloud may be needed. - These add-on products add management complexity. They also add licensing and maintenance costs for the overall solution in a tough budget climate. • Difficulty using VMotion with Microsoft Clusters. We utilize clusters for our large SQL Farm, but we are unable to use VMotion during patching efforts. We are now looking at Hyper-V or physical servers for this functionality to minimize downtime. • Granting administrative privileges / roles can be a bit more tedious than are initially apparent.• VMware vSphere 5 is current architectural standard for 2 data centers - VMware was the major virtualization solution provider when first implemented years ago - Microsoft 2012 Hyper-V “proof of concept” is currently in progress for US - Educational discounts from Microsoft are significant - Microsoft Hyper-V 2012 version functionality appears to gain on VMware vSphere • Also have a large Solaris UNIX environment utilizing Solaris Zones. • VMware (or Hyper-V) will enable us to drive a re-platforming effort for Solaris -> Linux

Other Advice:

Things to consider before purchasing VMware or Hyper-V: • Understand your virtualization objectives and requirements before purchase. Assess all requirements against VMware or Hyper-V licensing cost and edition functionality • Define a strategy for resource intensive applications (large CPU or memory requirements) and when to stay standalone vs. virtual • Implement processes to control “VM sprawl” as VM provisioning process is so simple. • Consider other process efficiencies that virtualization may drive (i.e. Service Catalog) • Ensure IT staff gets proper training. The learning curve can be steep initially at the enterprise level. • If possible , look at processes for show-back or charge-back model early on to assess costs and ROI.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Yazıcı - PeerSpot reviewer
IT Service Manager at Kuveyt Turk Participation Bank
Real User
Top 5Leaderboard
User friendly user interface, easy to install, and stable
Pros and Cons
  • "The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust."
  • "The technical support could improve by being a little faster."

What is our primary use case?

We use VMware vSphere for the virtualization of environments.

What is most valuable?

The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

This solution is more stable than competitors.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

How are customer service and support?

The technical support could improve by being a little faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously use Hyper-V.

How was the initial setup?

The installation is easy and can be done in one day.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The solution requires a license and it could be cheaper.

Which other solutions did I evaluate?

We previously evaluated Hyper-V and RHEV.

What other advice do I have?

I recommend this solution to others.

I rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1344021 - PeerSpot reviewer
Deputy director at a tech services company with 10,001+ employees
Real User
Top 20
User-friendly, easy to implement and offers excellent technical support
Pros and Cons
  • "It's easy to use and very user-friendly."
  • "The solution could be cheaper and less expensive."

What is our primary use case?

The solution is server virtualization software. VMware is totally for virtualization.

What is most valuable?

We only use it for a few of its features, such as DRS, vMotion, and fault tolerance. We aren't using the NSX, cloud-based, or any other features. 

The solution is 100% stable.

The scalability is very good.

We find the user interface to be very nice.

The initial implementation process is simple.

It's easy to use and very user-friendly.

Technical support has been very good. They are helpful and responsive. 

What needs improvement?

The solution could be cheaper and less expensive.

For how long have I used the solution?

I've been using the solution for five to seven years. 

What do I think about the stability of the solution?

We have found the solution to be extremely stable. The performance and reliability are great. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is thoroughly a scalable solution. It's easy to expand it if you need to.

There isn't a specific number of users. We are using it for hosting services.

How are customer service and support?

Technical support is excellent. We have no complaints at all.

How was the initial setup?

The installation process is quite simple, quite straightforward. It's not overly complex or difficult. I'm certified and find the process very easy.

What about the implementation team?

We did not need the assistance of outside help. I can easily handle the implementation myself. 

What's my experience with pricing, setup cost, and licensing?

You do have to purchase a license in order to use the solution.

The solution should base its prices on what the market can handle. Right now, it's a bit expensive.

The price is a little bit higher when you go for the enterprise edition. The Standard edition is quite low and the enterprise edition is quite high.

What other advice do I have?

I have two clusters, version 7 and version 6.7. Both are there.

I'm not using the cloud-based version and other stuff, so I couldn't comment on it. On the on-premises version, however, it's a very good solution. It has a nice interface and nice everything and is a very stable product. We have never faced any issues yet.

I'd recommend the solution to others 100%.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at pioneers
Real User
Feature rich, easy to use, and simple initial installation
Pros and Cons
  • "The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good."
  • "The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved."

What is our primary use case?

We are using VMware vSphere on all of our servers in all environments.

What is most valuable?

The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good.

What needs improvement?

The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved.

For how long have I used the solution?

I have been using VMware vSphere for more than five years.

What do I think about the stability of the solution?

The stability is very good, but the performance is not good. If you have a large workload, you have to go to a physical service.

What do I think about the scalability of the solution?

The solution is scalable, to add storage is easy.

We have approximately six administrators that use the solution in my organization.

How are customer service and support?

I have needed the support of VMware on one occasion. The first level of support is not good but the second level is better and overall the response times tend to be poor.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I did the implementation of the solution myself. We do the regular maintenance ourselves.

What's my experience with pricing, setup cost, and licensing?

I'm satisfied with the VMware vSphere price. They have a bundle that is priced well. However, any advantage feature is very costly.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Information Technology Consultant at a energy/utilities company with 501-1,000 employees
Real User
Stable, scalable, with good customer support and an easy initial setup
Pros and Cons
  • "I definitely like the stability, performance and ease-of-use."
  • "NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it."

What is our primary use case?

The solution acts as the basis for doing virtualization. 

What is most valuable?

I definitely like the stability, performance and ease-of-use. 

I have no issues with the solution's scalability or user-friendliness. I consider these to be perfect. We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery. It has everything one needs. 

What needs improvement?

VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense. NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it. 

For how long have I used the solution?

I have been using VMware vSphere since 2007. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and support?

The customer support is nice. We are talking about a great organization, which offers much staff, support and white paper. 

How was the initial setup?

The initial setup was straightforward, perfect. 

This process for the initial server lasts ten minutes. There is also the console, which involves two parts, one being the server itself. This is where the CD-ROM goes, something which is now on a USB key and does not involve the undertaking of any activity. 

Deployment lasts half a day, at which point everything is up and running. 

The real question is whether the person wishes to have one server or a hundred. The use of 200 machines will take longer. What I am talking about is small, basic installations. 

What about the implementation team?

If a person is trained, then he will be able handle the deployment and maintenance on his own. This is not complex. 

What's my experience with pricing, setup cost, and licensing?

Our customers incur a yearly licensing fee, one of three or five years, in fact. 

What other advice do I have?

We consider the solution to be obligatory. 

The solution's use can range from ten users to thousands. 

I would definitely recommend the solution to others. I am a big fan of it. 

I rate VMware vSphere as a twenty out of ten. I give it a perfect ten rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Presales Engineer at Emet Computing
Real User
Simple to use, offers a good user experience, and works well in mixed-OS environments
Pros and Cons
  • "The GUI is very simple to use."
  • "Stability-wise, there are some minor issues."

What is our primary use case?

We are a solution provider and VMware vSphere is one of the products that I have experience with. This product is used as a virtual IT environment. It hosts applications such as SQL databases.

What is most valuable?

The GUI is very simple to use.

The user experience is good.

What needs improvement?

Stability-wise, there are some minor issues.

For how long have I used the solution?

I have been working with VMware vSphere for between 10 and 15 years.

What do I think about the stability of the solution?

There are some issues with stability, although I don't think that it is a big problem. In general, it is a good product.

What do I think about the scalability of the solution?

Scalability has not been a problem. Israel is a small country, so the level of service is less.

How are customer service and technical support?

As a system integrator, I have not had to contact technical support.

Which solution did I use previously and why did I switch?

I have experience with KVM and it is also easy to use, but it is not as good as VMware.

How was the initial setup?

It is easy to deploy this solution from nothing.

What about the implementation team?

We deploy and maintain this solution with our in-house team.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product and the price needs to be reduced.

What other advice do I have?

In summary, this is a good product and I recommend it.

If you have a mixed environment that includes Windows, Linux, and other operating systems then this product is a good choice. However, if you have a purely Linux environment, such as Red Hat, then you can save money and have better performance by implementing KVM instead.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1275930 - PeerSpot reviewer
reviewer1275930IT Executive Leader / Innovator at a tech consulting company with 11-50 employees
Consultant

As a leader of teams supporting the deployment and operation of VSphere, I'm always interested in how companies say this solution is too expensive.  I would advise those companies to take a hard look at what is the process of managing your IT Infrastructure environment (servers on-premise, remote and in cloud); have you identified how much in labor costs are incurred if little or no automation levels are being used. Understand what the business plans are over the next 2 - 3 years and make SURE IT can support those business plans with the people, processes and tools currently in use.  Then, compare that with the costs of designing, deploying and maintaining VSphere in your environment.  The costs may be closer than you think and the benefits are going to provide a more stable environment.

Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.