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IT Infrastructure Engineer at a retailer with 10,001+ employees
Real User
Runs the back-end for all of our retail, point-of-sale systems
Pros and Cons
    • "The vSphere Client always feels slow, and/or like it doesn't keep up with what I'm trying to do. So I usually use the thick client most of the time."

    What is our primary use case?

    The primary use cases for the solution are all of our production and DTQ. 

    We're not using any of the built-in security features.

    How has it helped my organization?

    We run 3,000 VMs. It works for what we need it to do. All of our retail point-of-sale stuff, the back-end for that, is on VMware. We're retail, so everything is run in virtual.

    What needs improvement?

    The vSphere Client always feels slow, and/or like it doesn't keep up with what I'm trying to do. So I usually use the thick client most of the time.

    I'm looking forward to some of the new features on 6.7 where you can record your actions in the Client and then it will spit out all the code. So if you want a script of what you just did, it gives you all the code for that. That's probably the one thing I'm looking forward to the most in the 6.7.

    What do I think about the stability of the solution?

    I feel that it's stable. We haven't had any downtime because of the VMware.

    Buyer's Guide
    VMware vSphere
    January 2025
    Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
    837,501 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    It's scalable.

    How are customer service and support?

    Technical support is helpful. I get through to the right people and they are able to give me the support I need.

    What other advice do I have?

    It's the only virtual solution I've ever used.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user320199 - PeerSpot reviewer
    IS Manager at a pharma/biotech company with 501-1,000 employees
    Vendor
    We've consolidated our footprint and decreased the number of hardware hosts, although the web client is an area that needs improvement.

    What is most valuable?

    Accessibility and the ease of use is unparalleled. The clustering and ability to move virtual machines around on the fly has been amazing.

    How has it helped my organization?

    We’ve been able to consolidate our footprint and decreased the number of hardware hosts we were running.

    What needs improvement?

    I think everything we’re looking at should be addressed in 6. I don’t like the web client, I’m sure it’s fine, but I believe 6.0 addresses that.

    What do I think about the stability of the solution?

    We just switched, but so far it’s been very stable.

    What do I think about the scalability of the solution?

    Not yet, we just switched over.

    How are customer service and technical support?

    I submitted a ticket about four weeks ago, and the guy called me on a Saturday at midnight. It’s been fairly hard to get hold of somebody, and when they get ahold of you, I understood about three of every five words they said. I wished it was better.

    Which solution did I use previously and why did I switch?

    We were just running Hyper-V, and the size of our team required more. The need to consolidate our servers, as VMware is a lot better with resource management, we didn’t want a large server cluster, so VMware was needed in order to maintain it well with a smaller staff.

    Peer reviews actually a huge point in us switching over from Hyper-V. It’s such an old product that it was hard to find any support for it online, and the change we’ve seen in vSphere is night and day. There’s so many peer resources available that it’s been easy to transition for us.

    How was the initial setup?

    It's straightforward, and the documentation is nice. It's also got a good footprint on the web, that makes it easy to look for other users for knowledge and advice.

    What's my experience with pricing, setup cost, and licensing?

    I always look at the price before purchasing technology.

    Which other solutions did I evaluate?

    Nope, it was the best from what we heard.

    What other advice do I have?

    I would say from a 4 of Hyper-V, I would easily give this a 7 or 8, as the support definitely improved drastically.

    When selecting a vendor, do your research and develop relationships. If you know the product and can get in contact with POCs, we want to see the product before we buy it.


    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    VMware vSphere
    January 2025
    Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
    837,501 professionals have used our research since 2012.
    it_user280956 - PeerSpot reviewer
    Virtualization and Cloud Consultant at a tech services company with 10,001+ employees
    Real User
    It has fast server provisioning and improves disaster recovery.

    What is most valuable?

    Virtualization is the most valuable feature. Without it, working in the cloud and IT life as we know it is not possible.

    How has it helped my organization?

    • Fast server provisioning
    • Saves energy
    • It's green
    • Improves disaster recovery

    I have configured our environment in a way by which it will ease the process of provisioning the VMs by using automation workflows within the VMware environment.

    Disaster recovery is very much helpful for any business where you require a maximum uptime or minimal downtime. We have two environments configured, hosted in two different locations, so if we encounter a disaster at one site, the network infrastructure will switch to the other site with minimal downtime (maximum 15 minutes).

    For how long have I used the solution?

    I've used it for over three years.

    What was my experience with deployment of the solution?

    There were challenges with the compatibility, design and architecture. If these three things are perfect on your table, then you will not face any issues while deploying anything. In our scenario, we encountered some issues with compatibility.

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    7/10.

    Technical Support:

    8/10.

    Which solution did I use previously and why did I switch?

    I was using Citrix. vSphere is far better than Citrix, in my opinion. There was a time that when you wanted to deploy a VDI environment, there would be no reason not to choose XenServers. But now, VMware vSphere is providing not just the VDI platform, but also the complete virtualization infrastructure with very good features.

    How was the initial setup?

    It is always straightforward if you follow the documentation.

    What about the implementation team?

    I tried it myself in-house in my lab environment.

    What was our ROI?

    I have learned a lot and am still learning.

    What's my experience with pricing, setup cost, and licensing?

    It's worthwhile investing as VMware is a leader in the virtualization market.

    Which other solutions did I evaluate?

    • Citrix
    • Hyper-V

    What other advice do I have?

    Go ahead and implement it as you will enjoy using it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer357684 - PeerSpot reviewer
    Technical Architect at a computer software company with 10,001+ employees
    Real User
    Offers a myriad of features
    Pros and Cons
    • "Once you have everything configured, it is relatively straightforward."
    • "When we talk about the overall private cloud stack, I would prefer for it be a lot more seamless."

    What is our primary use case?

    A typical use case for vSphere would be general virtualization, primarily, where we're deploying either Linux or Windows-based workloads. We do have a lot of design-ready nodes we use for some of our clients. We also use Tanzu, from an application development container, microservices type of solution as well. 

    What is most valuable?

    VMware vSphere is replete with about a gazillion different features. In the context of vCenter, everything has been amalgamated into a single appliance. It's much more simplified at deployment. Because of that, immediately I would say the most useful feature is the Lifecycle Manager, VLCM, that is now available. So, what used to be the VMware of Data Manager has now changed to the Lifecycle Manager. Those changes are really, really useful.

    What needs improvement?

    I'm a big fan of vSphere; I have used it since the days of 3.5, all the way up to now. When you deploy it as a complete stack, from vSphere to vCenter to the vRealize Operations, Orchestrator, all the way up, you're into your NSX login site, the entire cloud stack. By the time you're done, you begin to feel, "do you really need so many different pieces that you need to connect? Could it not just be a single, unified product?" I'm not saying the integration is difficult. It is seamless. But it gets to you at a point. There are times where you really begin to think, "I got this." Not, " it should be much easier than this."

    I can't think of anybody on the planet who would actually have issues with vSphere. vSphere is as stable as the word stable gets. When you do the entire stack scenario unless you're doing something like VMware Cloud Foundation on VxRail, wherein it becomes a much more seamless solution where you are using discrete hardware, you're creating the entire cloud platform. It gets a little tedious doing all those workflows at times.

    From a management center, particularly referring to the private cloud stack, I would prefer for it to be a lot more seamless. There are competitors, Cloud Management Platform or Morpheus, for example. It's a product you deploy and you're good to go. With this, there are so many different pieces to connect. It grows on you.

    For how long have I used the solution?

    I've been using VMware for a long time. As as a DC architect, I use it day in and day out.

    What do I think about the stability of the solution?

    If you're looking for any hypervisor, vSphere is not a gold standard, vSphere is the gold standard. There's no single other option. When it comes down to it, if I can afford it, vSphere is the only one that I'm going with.

    How are customer service and support?

    There have been cases with vSphere itself, but the fact is that VMware support is great. 

    I have had clients who have faced issues in the context of hyperconverged infrastructure. A problem in the networks assumes a lot more significance in the context of HCI, and VMware support is awesome.

    How was the initial setup?

    I have no complaints about the setup. The integration is seamless. When you put together all the various pieces, you build an entire private cloud stack. At that stage, once you have everything configured, it is relatively straightforward. But it is not a single homogenous unit.

    What's my experience with pricing, setup cost, and licensing?

    The licensing is perpetual licensing that you pay for once.

    As far as the price of the license, I can't think of anyone who will say, "I'm happy with the pricing." There's always room for improvement. But, you get what you pay for. It's as simple as that. With vSphere, from my perspective, I don't want problems. I want it to be as seamless as possible. That's unfortunately why you've got to pay for it.

    What other advice do I have?

    Regarding this solution, vSphere is the gold standard. It has been there for 15 years, and you're not going to find people who are dissatisfied with vSphere. You're not going to find people complaining about vSphere. The only thing you will find is when we talk about things like VxRail, things like that, where issues can come. vSphere by itself, I can't think of anybody who's not happy with it.

    I would rate vSphere a ten out of ten. You're not going to find anything better.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    IT Manager at pioneers
    Real User
    Feature rich, easy to use, and simple initial installation
    Pros and Cons
    • "The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good."
    • "The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved."

    What is our primary use case?

    We are using VMware vSphere on all of our servers in all environments.

    What is most valuable?

    The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good.

    What needs improvement?

    The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved.

    For how long have I used the solution?

    I have been using VMware vSphere for more than five years.

    What do I think about the stability of the solution?

    The stability is very good, but the performance is not good. If you have a large workload, you have to go to a physical service.

    What do I think about the scalability of the solution?

    The solution is scalable, to add storage is easy.

    We have approximately six administrators that use the solution in my organization.

    How are customer service and support?

    I have needed the support of VMware on one occasion. The first level of support is not good but the second level is better and overall the response times tend to be poor.

    How was the initial setup?

    The initial setup is easy.

    What about the implementation team?

    I did the implementation of the solution myself. We do the regular maintenance ourselves.

    What's my experience with pricing, setup cost, and licensing?

    I'm satisfied with the VMware vSphere price. They have a bundle that is priced well. However, any advantage feature is very costly.

    What other advice do I have?

    I would recommend this solution to others.

    I rate VMware vSphere an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sr. Manager IT at a non-profit with 51-200 employees
    Real User
    A cloud computing virtualization platform with a useful distributed resource scheduler feature
    Pros and Cons
    • "I like that it's like a distributed rescheduler. You can move to and use VMotion as well. You can move the server and move the virtual machines around different physical servers. This makes it easier when it comes to redundancy."
    • "The initial setup could be better. It manages all the setups, but it's not very straightforward, and it takes time."

    What is our primary use case?

    We use VMware vSphere for our windows server and other virtual machines.

    How has it helped my organization?

    No need to upgrade the hardware for individual machines, easily to assign more resources to virtual machines when desired.

    What is most valuable?

    I like that it's like a distributed resource scheduler, the workload can be balanced automatically. Also you can use vMotion as well to manually move the virtual machines around different physical hosts. This makes it easier when it comes to redundancy.

    What needs improvement?

    The initial setup could be better. Follow the instruction you can set it up, but it's not very straightforward, and you need some storage and network knowledge to get the better understanding.

    For how long have I used the solution?

    I have been using VMware vSphere for over ten years.

    What do I think about the stability of the solution?

    It's stable. These have patches regularly, and we apply the critical patch.

    What do I think about the scalability of the solution?

    Scalability is fine. We don't have too many virtual machines because we're moving to the cloud slowly. That's why we don't have an issue with that.

    How are customer service and technical support?

    I think VMware support is excellent. They have the highest one, and I'll rate them nine out of ten. I'm still satisfied with their support.

    How was the initial setup?

    The initial setup is a little complex because of the infrastructure. It's not related to just the one physical server, you need design the storage and networks. There are three different areas.

    What other advice do I have?

    For my friend with stock in virtualization, I think maybe they can try the Cloud. That may be easier, and they don't need to stay on-premises.

    On a scale from one to ten, I would give VMware vSphere a nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Presales Engineer at Emet Computing
    Real User
    Simple to use, offers a good user experience, and works well in mixed-OS environments
    Pros and Cons
    • "The GUI is very simple to use."
    • "Stability-wise, there are some minor issues."

    What is our primary use case?

    We are a solution provider and VMware vSphere is one of the products that I have experience with. This product is used as a virtual IT environment. It hosts applications such as SQL databases.

    What is most valuable?

    The GUI is very simple to use.

    The user experience is good.

    What needs improvement?

    Stability-wise, there are some minor issues.

    For how long have I used the solution?

    I have been working with VMware vSphere for between 10 and 15 years.

    What do I think about the stability of the solution?

    There are some issues with stability, although I don't think that it is a big problem. In general, it is a good product.

    What do I think about the scalability of the solution?

    Scalability has not been a problem. Israel is a small country, so the level of service is less.

    How are customer service and technical support?

    As a system integrator, I have not had to contact technical support.

    Which solution did I use previously and why did I switch?

    I have experience with KVM and it is also easy to use, but it is not as good as VMware.

    How was the initial setup?

    It is easy to deploy this solution from nothing.

    What about the implementation team?

    We deploy and maintain this solution with our in-house team.

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive product and the price needs to be reduced.

    What other advice do I have?

    In summary, this is a good product and I recommend it.

    If you have a mixed environment that includes Windows, Linux, and other operating systems then this product is a good choice. However, if you have a purely Linux environment, such as Red Hat, then you can save money and have better performance by implementing KVM instead.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1275930 - PeerSpot reviewer
    reviewer1275930IT Executive Leader / Innovator at a tech consulting company with 11-50 employees
    Consultant

    As a leader of teams supporting the deployment and operation of VSphere, I'm always interested in how companies say this solution is too expensive.  I would advise those companies to take a hard look at what is the process of managing your IT Infrastructure environment (servers on-premise, remote and in cloud); have you identified how much in labor costs are incurred if little or no automation levels are being used. Understand what the business plans are over the next 2 - 3 years and make SURE IT can support those business plans with the people, processes and tools currently in use.  Then, compare that with the costs of designing, deploying and maintaining VSphere in your environment.  The costs may be closer than you think and the benefits are going to provide a more stable environment.

    IT TECHNICAL/ SERVER ADMINISTRATOR at a transportation company with 1,001-5,000 employees
    Real User
    Valuable features, user-friendly, and priced reasonably
    Pros and Cons
    • "I have found the Storage vMotion feature to be the most valuable."
    • "One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot."

    What is our primary use case?

    We use it to host our business-critical applications and servers on-premise.

    What is most valuable?

    I have found the Storage vMotion feature to be the most valuable.

    It is a very user-friendly solution.

    What needs improvement?

    One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot. If your server size is large you will have to wait longer when the server is unavailable. 

    In the future, it would be a benefit for VMware to improve on the Storage vMotion feature by making it become faster between host. It takes a lot of time to transfer files between hosts currently.

    For how long have I used the solution?

    I have been using the solution for six years.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    The scalability in my experience is good.

    How was the initial setup?

    I was not at the company when they did the deployment of vSphere version 5.5 but I did do the deployment of a host on version 6.7, which is quite straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable and you are able to purchases licencing for certain time frame intervals, monthly, yearly etc.

    What other advice do I have?

    I would definitely recommend the solution to others working in IT.

    I would give the solution a nine but the vMotion feature takes too long for transferring files between stored data sources.

    I rate VMware vSphere an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.