Virtualization, VDI and application publishing are the most valuable features of VMware vSphere.
A highly stable and easy-to-implement solution that can be used for virtualization
Pros and Cons
- "Virtualization, VDI and application publishing are the most valuable features of VMware vSphere."
- "The solution’s pricing is too high and could be improved."
What is most valuable?
What needs improvement?
The solution’s pricing is too high and could be improved.
For how long have I used the solution?
I have been working with VMware vSphere for more than five years.
What do I think about the stability of the solution?
VMware vSphere is a very stable solution.
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
VMware vSphere is a scalable solution.
How are customer service and support?
The solution's technical support team is good because if we open a priority ticket, they call within 30 minutes.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
VMware vSphere can be installed in just two days for a normal project. However, it would take at least three months to implement everything, depending on the scope of the customer's requirements.
What's my experience with pricing, setup cost, and licensing?
The solution’s licensing terms keep changing, which is too complex for our customers. If a user purchases a new license, it cannot be mixed with the existing perpetual license.
What other advice do I have?
Overall, I rate VMware vSphere an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Infrastructure Architect at ThinkON
Has kept our business running with very little downtime and our clusters balanced with DRS/HA
Pros and Cons
- "We are able to patch our hosts during production hours with the ability to keep services running."
- "Get the HTML5 client to 100% parity to replace the Flash client."
What is our primary use case?
vSphere 6.5 is the primary virtualization technology in use at our firm and supports the entire organization infrastructure.
How has it helped my organization?
Has kept our business running with very little downtime and our clusters balanced with DRS/HA. We are able to patch our hosts during production hours with the ability to keep services running. It has also given us the HA capabilities for our vCenter servers using the new built-in HA option for the appliance and never having to worry about downtime.
What is most valuable?
vCenter Appliance, DRS, HA, Update Manager and SRM help us keep our business running smoothly. Having the vCenter Appliance has allowed us to save costs on Windows licenses and have a more stable platform for managing hosts. Also having Update Manager now as well it makes the move to VCSA that much better. SRM has allowed us to failover our Tier1 services in under 30 minutes for each whereas it would take over an hour the old fashioned way. DRS and HA have kept our cluster stable and VMs running optimally. With the built in Update Manager now in the vCenter Appliance it is easy to scan and remediate our Hosts even during Production hours as we can use HA/DRS with Maintenance Mode.
What needs improvement?
Get the HTML5 client to 100% parity to replace the Flash client. When the next release comes out ensure all bugs/fixes are implemented as there was some pretty nasty ones on initial 6.5 release.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
There were some initial bugs with PSOD and certain hardware vendors but patching and updates have resolved most.
What do I think about the scalability of the solution?
There are no scalability issues other than purchasing additional licensing when adding hosts or scaling up/out.
How are customer service and support?
Technical Support has been good but better communication at times could help improve it even more.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
No other solution has been used.
How was the initial setup?
It was simple and straightforward as we have upgraded as versions have come out. 6.5 will be our last upgrade as it will be a hardware refresh next.
What about the implementation team?
In-house implementation as we have VMware certified users.
What was our ROI?
Has allowed us to run our HPE DL580 G7 servers still without issues so spend on hardware has been next to nothing.
What's my experience with pricing, setup cost, and licensing?
VMware is costly versus other competitors but is still one of the market leaders and expanding now with partners like AWS. Ensure you get the right licensing for the feature sets you want within the product and research what those are. Setup can be easy if you have someone that has worked with VMware before or costly when hiring external help, but research in to implementers prior to hiring them is always the best method to get good ones.
Which other solutions did I evaluate?
No other options were evaluated as VMware has been the primary hypervisor since I have been with my company.
What other advice do I have?
vSphere 6.5 has been a great release with the vCenter Appliance and will only get better in the next release with the HTML5 client becoming 100% in parity to the flash client.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Good virtualization and optimization in an easy to use solution
Pros and Cons
- "Good virtualization and ability to optimize and deliver an automated and orchestrated cloud platform on-prem."
- "Higher cost than other similar solutions."
What is our primary use case?
We deliver this solution to our customers and we partner with the vendor. I'm a senior infrastructure solution specialist.
What is most valuable?
This is a straightforward solution, there's not much troubleshooting required and the work around it is quite simple. I particularly like the virtualization and the ability of the solution to optimize and deliver an automated and orchestrated cloud platform on-prem. They regularly surprise us with great features developed by a very, very sharp R&D team that delivers up-to-date technology with more features and more valuable ideas to enhance and automate the platform with data center.
What needs improvement?
If you're converting from any other virtualization system to VMware, you will note that the price is significantly higher.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the scalability of the solution?
The solution is scalable to an unlimited number of hosts.
How are customer service and technical support?
Technical support is very helpful. They don't deliver the troubleshooting directly, but they understand and collect the logs and provide the procedure to follow in order to reach a solution.
How was the initial setup?
The initial setup is straightforward. VMware is a very, very easy system to implement and to administer, as long as you have at least some sort of experience. You don't need to be an expert but those who have a high-level knowledge of VMware can manage and deliver the crucial tasks.
What's my experience with pricing, setup cost, and licensing?
There are different licensing costs depending on whether you're using the standard or enterprise solution. A socket in the standard solution might cost $1,000 whereas it would cost $4,000 for the enterprise socket.
What other advice do I have?
I rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
A cloud computing virtualization platform with a useful distributed resource scheduler feature
Pros and Cons
- "I like that it's like a distributed rescheduler. You can move to and use VMotion as well. You can move the server and move the virtual machines around different physical servers. This makes it easier when it comes to redundancy."
- "The initial setup could be better. It manages all the setups, but it's not very straightforward, and it takes time."
What is our primary use case?
We use VMware vSphere for our windows server and other virtual machines.
How has it helped my organization?
No need to upgrade the hardware for individual machines, easily to assign more resources to virtual machines when desired.
What is most valuable?
I like that it's like a distributed resource scheduler, the workload can be balanced automatically. Also you can use vMotion as well to manually move the virtual machines around different physical hosts. This makes it easier when it comes to redundancy.
What needs improvement?
The initial setup could be better. Follow the instruction you can set it up, but it's not very straightforward, and you need some storage and network knowledge to get the better understanding.
For how long have I used the solution?
I have been using VMware vSphere for over ten years.
What do I think about the stability of the solution?
It's stable. These have patches regularly, and we apply the critical patch.
What do I think about the scalability of the solution?
Scalability is fine. We don't have too many virtual machines because we're moving to the cloud slowly. That's why we don't have an issue with that.
How are customer service and technical support?
I think VMware support is excellent. They have the highest one, and I'll rate them nine out of ten. I'm still satisfied with their support.
How was the initial setup?
The initial setup is a little complex because of the infrastructure. It's not related to just the one physical server, you need design the storage and networks. There are three different areas.
What other advice do I have?
For my friend with stock in virtualization, I think maybe they can try the Cloud. That may be easier, and they don't need to stay on-premises.
On a scale from one to ten, I would give VMware vSphere a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Director at a manufacturing company with 201-500 employees
Stable with an easy initial setup and good VMotion features
Pros and Cons
- "The initial setup is easy."
- "The container management could be improved. It's far from perfect right now."
What is our primary use case?
We use it mainly to host virtual machines. We have the standard version, so we do VMotion. Sometimes it's easier when you need to do some maintenance on a whole server to be able to move the virtual machine from one host to another, so there is no downtime for the users. For virtual machine management, it's more fluent to dynamically set the resources on the servers, for example, if we need to increase the storage volume on a virtual machine or increase the RAM or adjust the CPU cores. It's easier to handle this on vSphere or any other hypervisor than on bare metal.
What is most valuable?
The VMotion feature is the solution's most valuable aspect. The fact that you can move the load without service interruption to the users is great.
The initial setup is easy.
What needs improvement?
The container management could be improved. It's far from perfect right now.
For how long have I used the solution?
I've been using the solution for the last eight years. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It's quite mature. There used to be a more pink screen of this in version five, however, since then, since maybe version 5.5 or version six, it's very stable and it's very rare that the application hangs.
What do I think about the scalability of the solution?
The solution should be scalable. However, I've never managed one of the node clusters, so it's hard for me to comment. It's easy from a small cluster to add nodes. How well they behave when you go beyond the 20, 30 nodes, I don't know.
How are customer service and technical support?
It's been too long since I've contacted them, so I don't have any meaningful comment on this.
How was the initial setup?
The initial setup is not complex at all. It's relatively easy. It's a fairly basic process for pretty much any network administrator.
In terms of deployment, the environment we have is not that big. We have less than 10 physical servers, so we tend to still do it manually instead of automating everything. This will change eventually, however, right now we set up everything manually. In regards to the time it takes to set up a vSphere cluster, you're looking at maybe two hours overall if you include all the hosts and the license configuration and the cluster configuration.
What's my experience with pricing, setup cost, and licensing?
Everything is always too expensive. Of course, they could improve on that side and then probably they will have to. I know they revisited the licensing costs of the user charge. Now they charge per core instead of per socket.
This will make them more expensive than they were and maybe it will make them also less price competitive with some other solution on the market. On a Windows environment, Hyper-V is pretty much free, however, you need to license all the cores anyway if you're going to install any Windows on the physical server. Therefore, when you use Windows servers and virtual machines, you have to pay an additional tax, let's say, for vSphere if you want to use vSphere for the hypervisor. That's something that you don't need to do with Microsoft Hyper-V. Of course, there are other hypervisors that are free - like KVM. On the cost, right now, they pretty much are the most expensive solution Ion the market.
What other advice do I have?
We don't have a business relationship with the product. We're just customers.
If we speak about version five or plus five, I'm pretty knowledgeable about those as I was a network administrator back then. However, version six, version seven, I deal with these versions maybe two times per year, so I'm not very good on them.
Overall, I'd rate them at an eight out of ten, mostly due to the high pricing and container management.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at a university with 501-1,000 employees
Video Review
Quick provisioning allows us to respond more quickly to the needs of the business
Pros and Cons
- "Most valuable features are quick provisioning, High Availability, and DRS for balancing workload."
What is our primary use case?
Primary use case: data center virtualization. It's performing well. We're really happy with vSphere as a virtualization platform.
In terms of the built-in security features, we use none of them. I really couldn't tell you much at all about that.
Mission-critical apps would be our student information system - that one is running on PeopleSoft - student portals, also PeopleSoft. Those are the mission-critical ones that we're running on VMware. There's other stuff that is critical, but I wouldn't say that it's mission-critical.
How has it helped my organization?
Benefits of vSphere: It saves me a ton of time, I can really quickly spin up new things to test them out or to respond to a need from the business. The way that it improves the way that the organization functions is that it makes us a lot quicker to respond to the needs of the business.
What is most valuable?
Most valuable features are
- quick provisioning
- High Availability
- DRS for balancing workload.
I definitely find vSphere to be simple and efficient to manage. A key feature that enables this is vCenter. It is super simple to stand up, and once you're in there, especially with the new HTML5 client, everything is easy to manage.
What do I think about the stability of the solution?
I find the stability of vSphere to be pretty great. We've had some issues, like everybody. Most of them were around hardware, so we thought it was really important to check the compatibility lists and make sure that you're running the right driver versions. But once you've got that running, it's solid. We don't have any stability problems.
What do I think about the scalability of the solution?
Scalability is great. It's easy to scale.
How is customer service and technical support?
I honestly found that I spent too much time in "back-and-forth hell" with help desks that are offshore. I found that VMware Support - it used to located in North America and that's who I would get when I would pick up the phone - the last few support cases that I opened didn't go that well. I ended up finding the solution myself and just telling them, "You know what? Forget it."
How was the initial setup?
I was not involved in the initial setup.
What was our ROI?
Straying a little bit from vSphere, but on vROps, the ROI that we're getting from that is that we're able to reclaim a lot of idle and oversized VMs, and we're actually saving money or actually giving ourselves more time with the resources we have, before we have to purchase new stuff. So that's an ROI.
What other advice do I have?
Aim for simple, go for fewer hosts with bigger resources, depending of course of on what you need. Don't try to do everything at once. Start with a basic setup and work up from there.
We did not really see a performance boost with version 6.5.
Regarding the most important criteria when selecting a vendor, it needs to be an industry-leading solution, needs to be easy, simple to set up, not an entire ecosystem of things that I need to deploy to get their system working. Ideally, I want something that we can set up in a day.
I'd give vSphere about a nine out of ten. There is still stuff to work on, but it's definitely the best for me. As I said, I find that the support never blows me away, and maybe that's because I don't pay for the most premium level of support, but I find that what we got on the last few tickets that we opened was not great.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Lead Systems Engineer at a tech vendor with 51-200 employees
Changes made to VMFork instant cloning enable HA and DRS on a parent virtual machine
Pros and Cons
- "The most valuable feature would be the slight changes they've made to VMFork instant cloning, in which they have abstracted out the parent-child relationship in cloning, in which certain features, like HA and DRS, are now usable on that parent virtual machine. That is wildly amazing and something that wasn't available until 6.7."
- "In the past, little changes have broken things in vSphere. Going from 6.0, which worked perfectly fine on the Mac Pro, there were certain changes in hardware drivers, when 6.5 came out. Some were no longer present or had been deprecated. As a result, it didn't work on the Mac Pro anymore, which was business critical."
What is our primary use case?
Our main use case for this is that it's the foundation of our company. What our company, MacStadium, does is provide virtual environments for customers to do iOS development on Apple hardware. And the foundation for that, for creating the private cloud, is vSphere.
In terms of mission-critical apps, it's utilized mainly for iOS development. So customers will use the API for vCenter to automate things. They can do CICD, where they can spin up and spin down virtual machines, rapidly, and provide them to their internal groups or to their customers to do iOS development.
It has actually been performing a lot better than you'd think for an initial release. It's very smooth and I've been pretty impressed with it so far.
How has it helped my organization?
As a connection for our business, it goes hand-in-hand. It being the only hypervisor that runs on top of Apple hardware the way we want it, there is no "us" without that.
What is most valuable?
The most valuable feature would be the slight changes they've made to VMFork instant cloning, in which they have abstracted out the parent-child relationship in cloning, in which certain features, like HA and DRS, are now usable on that parent virtual machine. That is wildly amazing and something that wasn't available until 6.7.
We are actually making a lot of use of the VM Encryption feature. We're using that mainly because it's a customer requirement, especially after all the changes in the European Union for security. And that's a major issue. We've been adding in NSX and that, combined with the ability to have encrypted VMotion as well, has been huge.
In addition, the simplicity and efficiency in managing it has always been one big thing with the entire vSphere suite. It has been very straightforward if you're just using it from the user interface. Hitting the API has always been great, and they're continuing to grow that, which has been really good for us.
What needs improvement?
I know, coming out in 6.7 Update 1, that the HTML Client is going to reach full parity and have all the same features that they had in the now-deprecated thick client that used to be on Windows. That's one really neat feature I'm actually looking forward to.
There are always little "gotchas." In the past, little changes have broken things in vSphere. Going from 6.0, which worked perfectly fine on the Mac Pro, there were certain changes in hardware drivers, when 6.5 came out. Some were no longer present or had been deprecated. As a result, it didn't work on the Mac Pro anymore, which was business-critical. Okay, everybody could stick on one version and wait until it was fixed. We were able to take drivers out of the 5.5 version, add them to the build package for installation and it worked. It was not the most efficient, and storage I/O was kind of slow. Since 6.5 Update 1 came out, that has been solid, no real issues with that.
What do I think about the stability of the solution?
The stability has been very good. I've run several builds on 6.7 from pre-release and it's been good.
What do I think about the scalability of the solution?
As far as scalability goes for us, I've run it as far as having up to 100 hosts in the cluster and I haven't noticed any degradation. It's been running well.
How are customer service and technical support?
I actually have gotten quite a bit of tech support for initial installations. Even though they're on the hardware compatibility list, Mac Pros and Apple hardware are very different than your traditional Dell, Cisco, or HPE Blade. Apple hardware is kind of like a black box, so it's very hard to interact with, but ESXi has been perfect.
My experience with tech support has been pretty good. The response times are really good. If the engineer that I'm working with is not directly knowledgeable on that idea, usually he'll get back to me in a short time and hand me off to a guy knows exactly how to help me out with the problem. And then, the follow-up is good as well.
Which solution did I use previously and why did I switch?
We've always been using vSphere from the beginning, starting with 5.5. We actually worked with William Lam from VMware on getting ESXi working on Minis at that point in time. It's been a wonderful relationship since then.
One big thing that I know a lot of people talk about, when looking at why go with vSphere, is the ecosystem. You have other products that were built solidly to work with the vSphere product and the integration is always completely solid. The continuous development on the vSphere product and all the other products in the ecosystem, and the community, also play a part. There's pretty much nothing that I have run into where I say, "Hey, I want to do something outside of what vSphere does," and there hasn't been somebody within the community who has been able to say, "Oh yeah, I got that running, it is really easy, this is how you do it." That's not something I have seen in any of the other ecosystems.
How was the initial setup?
It was pretty easy upgrading any of the older hosts from 6.5 to 6.7. Everything was pretty straightforward.
What other advice do I have?
In terms of advice, especially if you are on things like Hyper-V or other products that I've touched, the simplicity and scalability of the vSphere product has been solid. For another individual who is in the IT or engineering fields, I wouldn't go with anything else.
One thing a lot of people don't realize or know about is that Xcode and OS X are closely tied to the versioning of vSphere and what features will be enabled. Coming out this September is MacOS 10.14 and that brings with it the need and requirement to run APFS, which is only supported in 6.7. So we have an abundance of customers, all of which are iOS developers, who require 6.7. So having that coming out was a major need and requirement for us.
I haven't noticed a direct performance boost, but the performance is no less than it was in 6.5, which is always generally a good thing. With the addition of features, nothing slowed down, everything is still exactly where it was.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
VMotion gives us the ability to move things on the fly; to be scalable, agile, flexible
Pros and Cons
- "VMotion is the biggest feature. It gives us the ability to move things on the fly."
- "I do not find it to be simple and efficient to manage. The tools, the interface to manage it, are a pain. In the latest version, they moved us to web-only, the Web Client and it's terrible. It's slow. It crashes. It's annoying. I used the Web Client in the older version and was happy. I would go back to the regular thick client but I don't have that option anymore, so I am always fighting it."
What is our primary use case?
The primary use case is to save us a lot of money. Really, the primary use case is to be flexible, to be scalable, to be agile, as the company changes. As a non-profit, we really change often. New programs come in every day. vSphere gives us the ability to be flexible The mission-critical apps we use it for include Exchange, SQL, Active Directory, document management systems. We use it for everything.
While we haven't seen a performance boost for these apps, they're flexible. That's really what it's about. I'm still learning how to make it boost performance.
We haven't used any of the built-in security features.
How has it helped my organization?
It saves us a lot of money.
What is most valuable?
VMotion is the biggest feature. It gives us the ability to move things on the fly. That's it.
What needs improvement?
I do not find it to be simple and efficient to manage. The tools, the interface to manage it, are a pain. In the latest version, they moved us to web-only, the Web Client and it's terrible. It's slow. It crashes. It's annoying. I used the Web Client in the older version and was happy. I would go back to the regular thick client but I don't have that option anymore, so I am always fighting it.
What do I think about the stability of the solution?
The solution itself is really stable.
What do I think about the scalability of the solution?
The scalability is insane. It's great.
Which solution did I use previously and why did I switch?
We were all physical and it wasn't scalable. Every time they came to me and said that they wanted to start a new project with a new piece of software, I had to buy hardware for it. One day we looked at it. Quick, funny story: big presentation to the Board. Spent an hour explaining what virtualization was. I said, "Okay. I can do this by spending less over the next five years and we've already budgeted more." And the Chief Financial Officer looked at me and said, "Why did you just waste our last hour? If it's going to cost us less, then just do it." Why didn't you start with that? Way to bury the lead!"
It was a no-brainer to move.
The most important criteria when selecting a vendor is support, absolutely. US-based support that doesn't pass the buck, that takes ownership of a situation and deals with it.
How was the initial setup?
The initial setup was straightforward. I built the whole thing myself, without knowing anything about VMware to begin with, just learning it as I went.
What was our ROI?
Our ROI is huge. We put, in hardware and software, probably $80,000 dollars into the solution and have never spent another penny in the last five years, other than for support. Compare that to a budget of $30,000 a year, we'd be at $150,000 in those five years. So, the return on investment is huge.
Which other solutions did I evaluate?
For our initial look into vSphere versus others, we started with Cisco's version of virtualization. It was cool. It was free. But it was a pain. It didn't scale. When I started looking at the software we wanted to run on it, nobody supported it. That made the decision.
What other advice do I have?
In terms of advice to a colleague, I'm giving it every day. I take the guy out to lunch to beat him up with vSphere. I've got a buddy who is a Hyper-V guy. He's says, "But it's free," and I keep saying, "Well, you get what you pay for." He says, "But it never gives me any problems." I say, "Then why are you calling me every week asking me why Exchange is doing stupid things? I don't have those problems and I run exactly the same version you do."
It's stable. It just works. I don't have to think about it.
Some of the new stuff that's coming out is pretty exciting, as we start thinking of moving to the cloud. But, as a non-profit, at this point, it doesn't make sense to do so, yet. But as we move to the cloud, some of the new stuff they talked about yesterday, here at VMworld 2018, is really going to help us do that.
I give vSphere an eight out of ten because of the web interface. It would be a ten otherwise.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Great review on vSphere.