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Owner at a tech services company with 51-200 employees
Real User
The Distributed Virtual Switch can be configured once and then promoted to all servers.

What is most valuable?

Distributed Virtual Switch – you only have to configure it once, and then you can promote it to all the servers, so you have a single switch for all the systems.

Also, the HA system works very well right out of the box.

How has it helped my organization?

I’ve been working with VMWare for at least 10 years, so I can say that the loss that you have with virtualization has dropped – you have less loss than if you would run it on real hardware. It went from around 30% to 15%, so basically better by half. And it improves with every version.

What needs improvement?

A solution for all the different appliances that you now see running would be good. In the past you had VMWare agents, so every manufacturer installed agents on the IIS6 layers but that didn’t work well. Now every supplier has its own virtual appliance, but now some customers have five or six VAs per ESXi host which consumes a lot of processing and memory power. So maybe something like a hypervisor for virtual appliances.

For how long have I used the solution?

I've been using it since it was released, at least two years.

Buyer's Guide
VMware vSphere
November 2024
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What was my experience with deployment of the solution?

Never. It just deploys. It works if you use the hardware that’s on the HCL on the VMWare web site. If you don’t do that, you could be in trouble. Some customers do that and expect it to work magically.

What do I think about the stability of the solution?

Yes, in combination with Broadcom network cards – there was a lot of latency in the storage area through vSphere. So in those situations we had to change the hardware – there was something buggy in the cards.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

Very good. VMWare visits the customers themselves, at least in the Netherlands. Once or twice per year they come on site to talk to the customers to see what they need, anything extra, any support, anything. It’s a very open contact with them.

Technical Support:

It works like every other support agency – it depends on how high you set the priority of your call or contract. If you have a basic support contract it won’t be the same as a 24/7 high priority contract, for example. So it varies depending on your support contract; it also depends on which support engineer you get. Most of the time I get a lot of questions back from the support engineer, so maybe they don’t fully understand the systems. I have a production support contract – so I expect them to take over the system and fix it! Eventually they fix the problems, but with some it takes a lot of time.

Which solution did I use previously and why did I switch?

No, I've always used VMWare, as I’m not a fan of the other options available.

How was the initial setup?

It depends – mostly it’s complex; first of all, I have a lot of customers that just buy some hardware and expect it to work like magic, but also not all of the configuration information is always easily available. Different components need specific configurations, and so we have to go to the vendors to get configuration information for the hardware which takes a lot of time. Customers don’t understand that and think that one size fits all.

What about the implementation team?

I implement it for customers.

What's my experience with pricing, setup cost, and licensing?

Get an expert with you before you buy something. Most of the customers that I work with have some licenses already; but when they explain what their core business, plans, etc., are we find that the licenses don’t match the mission. That starts with Microsoft a lot of times – the licensing isn’t correct – working with VMWare, and the vendor doesn’t see the combinations. A lot of the time, we see the software vendors maybe are VMWare partners, but they don’t care what licenses they sell. They just want to make a lot of money. So there’s a real gap in the market.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Look at the total product – if you’re comparing it to Citrix and Microsoft, look at all the features VMWare is hosting in your product and make a comparison. Also, understand your plans – what do you want to do, what’s your vision, and how does it match what you’re looking to buy?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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CIO at Robusta Technology & Training
Real User
vSphere vs. RHEV vs. Hyper-V vs. XenServer

What is most valuable?

How has it helped my organization?

We have used the following functions:

1. Hypervisor: to ensure that the virtual server provide web and email services to the company, thus providing a stable operation a with single sign-on integration of an AD server and vCenter.

2. Network and Storage: centralized data server software and user virtualization using ThinApp or installed into the Catalog on VDI, to help increase the security of its IT systems therefore saving time operating workstations.

3. VDI: help focus resource systems, build systems, and workstations with specific software for each organization within the company to ensure effective use, such as:

  • Labs Dept.
  • Demos for Marketing Dept.
  • 3D web design, office applications provide access via web browsers or mobile devices.

Also, we have a CRM system and helpdesk support portal to help record information and interact with customers. Additionally, customers will be directed to the support of technical assistance from experts of VMware and Microsoft. (Redhat and Citrix Xen we do not know how this will work yet).

We use the standard system Helpdesk Support TOR, SOW and ISO 27005 information security for customers in order to put an automated customer feedback for the ticket or marked escalation answered to ensure support complete time appointments.

For how long have I used the solution?

I have used Virtual Machine clients for about 14 years and VDI for about 4 years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

Which solution did I use previously and why did I switch?

No we didn't previously use a different solution.

How was the initial setup?

We set up a simple way first and then gradually more complex.  This makes it easy to control the process of expanding the system.

We implemented it in this way:

  1. Server Virtualization Infrastructure, Configuring vSphere Hypervisor and VMware vCenter settings.
  2. Convert physical servers to virtual servers running VMware ESXi 5.5 platform
  3. Virtualization software with ThinApp, Portable tested on a few virtual machine desktop OS as promiscuity: 12:10 Ubuntu, Suse Linux 11, Windows 7 x64bit, Win 8.1 x64bit, summarizing the results of compatibility testing or debugging.
  4. Estimates of the amount of resources needed and planned VDI deployment phase 2.
  • Phase 1: only provide virtualized applications running on Web, Mobile
  • Phase 2: Creating the Desktop templates and analyze the user has specifically been using remote desktop protocol RDP/PCoIP.

What about the implementation team?

We must study and deploy a project in-house, then take it to the project Pilot/POC to introduce it  to customers.

We do additional case studies and gradually adjusted to suit each areas of business customers.

What's my experience with pricing, setup cost, and licensing?

Original setup cost Including: hardware infrastructure costs, software licenses, cost deployment training and technology transfer management and operation.  Also 12 month warranty costs and consulting solutions if you rent.

Day to day: Rental assistance, monthly administration, and hiring a full-service PaaS/SaaS system.

Which other solutions did I evaluate?

Yes, we did. vSphere 5.5, RHEV 3.3, HyperV 2012R2 and XenServer 6.2 and a comparison table is below.  All are scored on a scale of 1-10.

What other advice do I have?

  • VMware vSphere 5.5 should be invested in for virtualization infrastructure as it is cheap, effective, and stable.  It also meets more requirements than other products.
  • Investment decisions VDI technology did its review on the actual needs for each person/group/ department needs and had professional software for it and they decided to use VDI.
  • In the process of deploying VDI, the application should be virtualized, shared services should be enhanced, and limited desktop virtual machines for the particular user.s (e.g. design engineers need 3D GPU rendering, chief accountant, architect, system administration).
  • The following should be studied and then implemented -  SSO configuration, GPO, security methods, ACL permissions, firewall, anti-virus for servers and virtual desktops in a consistent manner, all in accordance with ISO 27000.

We can customize everything from UI of cloud to the supply of integration vApp

Disclosure: My company has a business relationship with this vendor other than being a customer: Yes, we do. Our company is a Gold partner of Microsoft, VMware and Pearson Vue.
PeerSpot user
it_user3396 - PeerSpot reviewer
it_user3396Team Lead at Tata Consultancy Services
Top 5Real User

Any update on version 6?

See all 10 comments
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Myo Ko - PeerSpot reviewer
General Manager at Access Spectrum Company Limited
Real User
A highly stable and easy-to-implement solution that can be used for virtualization
Pros and Cons
  • "Virtualization, VDI and application publishing are the most valuable features of VMware vSphere."
  • "The solution’s pricing is too high and could be improved."

What is most valuable?

Virtualization, VDI and application publishing are the most valuable features of VMware vSphere.

What needs improvement?

The solution’s pricing is too high and could be improved.

For how long have I used the solution?

I have been working with VMware vSphere for more than five years.

What do I think about the stability of the solution?

VMware vSphere is a very stable solution.

What do I think about the scalability of the solution?

VMware vSphere is a scalable solution.

How are customer service and support?

The solution's technical support team is good because if we open a priority ticket, they call within 30 minutes.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

VMware vSphere can be installed in just two days for a normal project. However, it would take at least three months to implement everything, depending on the scope of the customer's requirements.

What's my experience with pricing, setup cost, and licensing?

The solution’s licensing terms keep changing, which is too complex for our customers. If a user purchases a new license, it cannot be mixed with the existing perpetual license.

What other advice do I have?

Overall, I rate VMware vSphere an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Chris Childerhose - PeerSpot reviewer
Lead Infrastructure Architect at ThinkON
Real User
ExpertTop 5
Has kept our business running with very little downtime and our clusters balanced with DRS/HA
Pros and Cons
  • "We are able to patch our hosts during production hours with the ability to keep services running."
  • "Get the HTML5 client to 100% parity to replace the Flash client."

What is our primary use case?

vSphere 6.5 is the primary virtualization technology in use at our firm and supports the entire organization infrastructure.

How has it helped my organization?

Has kept our business running with very little downtime and our clusters balanced with DRS/HA.  We are able to patch our hosts during production hours with the ability to keep services running.  It has also given us the HA capabilities for our vCenter servers using the new built-in HA option for the appliance and never having to worry about downtime.

What is most valuable?

vCenter Appliance, DRS, HA, Update Manager and SRM help us keep our business running smoothly.  Having the vCenter Appliance has allowed us to save costs on Windows licenses and have a more stable platform for managing hosts.  Also having Update Manager now as well it makes the move to VCSA that much better.  SRM has allowed us to failover our Tier1 services in under 30 minutes for each whereas it would take over an hour the old fashioned way.  DRS and HA have kept our cluster stable and VMs running optimally.  With the built in Update Manager now in the vCenter Appliance it is easy to scan and remediate our Hosts even during Production hours as we can use HA/DRS with Maintenance Mode.

What needs improvement?

Get the HTML5 client to 100% parity to replace the Flash client.  When the next release comes out ensure all bugs/fixes are implemented as there was some pretty nasty ones on initial 6.5 release.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

There were some initial bugs with PSOD and certain hardware vendors but patching and updates have resolved most.

What do I think about the scalability of the solution?

There are no scalability issues other than purchasing additional licensing when adding hosts or scaling up/out.

How are customer service and support?

Technical Support has been good but better communication at times could help improve it even more.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No other solution has been used.

How was the initial setup?

It was simple and straightforward as we have upgraded as versions have come out.  6.5 will be our last upgrade as it will be a hardware refresh next.

What about the implementation team?

In-house implementation as we have VMware certified users.

What was our ROI?

Has allowed us to run our HPE DL580 G7 servers still without issues so spend on hardware has been next to nothing.

What's my experience with pricing, setup cost, and licensing?

VMware is costly versus other competitors but is still one of the market leaders and expanding now with partners like AWS.  Ensure you get the right licensing for the feature sets you want within the product and research what those are.  Setup can be easy if you have someone that has worked with VMware before or costly when hiring external help, but research in to implementers prior to hiring them is always the best method to get good ones.

Which other solutions did I evaluate?

No other options were evaluated as VMware has been the primary hypervisor since I have been with my company.

What other advice do I have?

vSphere 6.5 has been a great release with the vCenter Appliance and will only get better in the next release with the HTML5 client becoming 100% in parity to the flash client.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Great review on vSphere.

Senior Infrastructure Solutions Specialist at Fiber Misr
Real User
Good virtualization and optimization in an easy to use solution
Pros and Cons
  • "Good virtualization and ability to optimize and deliver an automated and orchestrated cloud platform on-prem."
  • "Higher cost than other similar solutions."

What is our primary use case?

We deliver this solution to our customers and we partner with the vendor. I'm a senior infrastructure solution specialist. 

What is most valuable?

This is a straightforward solution, there's not much troubleshooting required and the work around it is quite simple. I particularly like the virtualization and the ability of the solution to optimize and deliver an automated and orchestrated cloud platform on-prem. They regularly surprise us with great features developed by a very, very sharp R&D team that delivers up-to-date technology with more features and more valuable ideas to enhance and automate the platform with data center.

What needs improvement?

If you're converting from any other virtualization system to VMware, you will note that the price is significantly higher. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the scalability of the solution?

The solution is scalable to an unlimited number of hosts.

How are customer service and technical support?

Technical support is very helpful. They don't deliver the troubleshooting directly, but they understand and collect the logs and provide the procedure to follow in order to reach a solution.

How was the initial setup?

The initial setup is straightforward. VMware is a very, very easy system to implement and to administer, as long as you have at least some sort of experience. You don't need to be an expert but those who have a high-level knowledge of VMware can manage and deliver the crucial tasks. 

What's my experience with pricing, setup cost, and licensing?

There are different licensing costs depending on whether you're using the standard or enterprise solution. A socket in the standard solution might cost $1,000 whereas it would cost $4,000 for the enterprise socket. 

What other advice do I have?

I rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Sr. Manager IT at a non-profit with 51-200 employees
Real User
A cloud computing virtualization platform with a useful distributed resource scheduler feature
Pros and Cons
  • "I like that it's like a distributed rescheduler. You can move to and use VMotion as well. You can move the server and move the virtual machines around different physical servers. This makes it easier when it comes to redundancy."
  • "The initial setup could be better. It manages all the setups, but it's not very straightforward, and it takes time."

What is our primary use case?

We use VMware vSphere for our windows server and other virtual machines.

How has it helped my organization?

No need to upgrade the hardware for individual machines, easily to assign more resources to virtual machines when desired.

What is most valuable?

I like that it's like a distributed resource scheduler, the workload can be balanced automatically. Also you can use vMotion as well to manually move the virtual machines around different physical hosts. This makes it easier when it comes to redundancy.

What needs improvement?

The initial setup could be better. Follow the instruction you can set it up, but it's not very straightforward, and you need some storage and network knowledge to get the better understanding.

For how long have I used the solution?

I have been using VMware vSphere for over ten years.

What do I think about the stability of the solution?

It's stable. These have patches regularly, and we apply the critical patch.

What do I think about the scalability of the solution?

Scalability is fine. We don't have too many virtual machines because we're moving to the cloud slowly. That's why we don't have an issue with that.

How are customer service and technical support?

I think VMware support is excellent. They have the highest one, and I'll rate them nine out of ten. I'm still satisfied with their support.

How was the initial setup?

The initial setup is a little complex because of the infrastructure. It's not related to just the one physical server, you need design the storage and networks. There are three different areas.

What other advice do I have?

For my friend with stock in virtualization, I think maybe they can try the Cloud. That may be easier, and they don't need to stay on-premises.

On a scale from one to ten, I would give VMware vSphere a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1346730 - PeerSpot reviewer
IT Director at a manufacturing company with 201-500 employees
Real User
Stable with an easy initial setup and good VMotion features
Pros and Cons
  • "The initial setup is easy."
  • "The container management could be improved. It's far from perfect right now."

What is our primary use case?

We use it mainly to host virtual machines. We have the standard version, so we do VMotion. Sometimes it's easier when you need to do some maintenance on a whole server to be able to move the virtual machine from one host to another, so there is no downtime for the users. For virtual machine management, it's more fluent to dynamically set the resources on the servers, for example, if we need to increase the storage volume on a virtual machine or increase the RAM or adjust the CPU cores. It's easier to handle this on vSphere or any other hypervisor than on bare metal.

What is most valuable?

The VMotion feature is the solution's most valuable aspect. The fact that you can move the load without service interruption to the users is great.

The initial setup is easy.

What needs improvement?

The container management could be improved. It's far from perfect right now.

For how long have I used the solution?

I've been using the solution for the last eight years. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. It's quite mature. There used to be a more pink screen of this in version five, however, since then, since maybe version 5.5 or version six, it's very stable and it's very rare that the application hangs.

What do I think about the scalability of the solution?

The solution should be scalable. However, I've never managed one of the node clusters, so it's hard for me to comment. It's easy from a small cluster to add nodes. How well they behave when you go beyond the 20, 30 nodes, I don't know.

How are customer service and technical support?

It's been too long since I've contacted them, so I don't have any meaningful comment on this.

How was the initial setup?

The initial setup is not complex at all. It's relatively easy. It's a fairly basic process for pretty much any network administrator.

In terms of deployment, the environment we have is not that big. We have less than 10 physical servers, so we tend to still do it manually instead of automating everything. This will change eventually, however, right now we set up everything manually. In regards to the time it takes to set up a vSphere cluster, you're looking at maybe two hours overall if you include all the hosts and the license configuration and the cluster configuration.

What's my experience with pricing, setup cost, and licensing?

Everything is always too expensive. Of course, they could improve on that side and then probably they will have to. I know they revisited the licensing costs of the user charge. Now they charge per core instead of per socket. 

This will make them more expensive than they were and maybe it will make them also less price competitive with some other solution on the market. On a Windows environment, Hyper-V is pretty much free, however, you need to license all the cores anyway if you're going to install any Windows on the physical server. Therefore, when you use Windows servers and virtual machines, you have to pay an additional tax, let's say, for vSphere if you want to use vSphere for the hypervisor. That's something that you don't need to do with Microsoft Hyper-V. Of course, there are other hypervisors that are free - like KVM. On the cost, right now, they pretty much are the most expensive solution Ion the market.

What other advice do I have?

We don't have a business relationship with the product. We're just customers.

If we speak about version five or plus five, I'm pretty knowledgeable about those as I was a network administrator back then. However, version six, version seven, I deal with these versions maybe two times per year, so I'm not very good on them.

Overall, I'd rate them at an eight out of ten, mostly due to the high pricing and container management.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior System Administrator at a university with 501-1,000 employees
Video Review
Real User
Quick provisioning allows us to respond more quickly to the needs of the business
Pros and Cons
  • "Most valuable features are quick provisioning, High Availability, and DRS for balancing workload."

    What is our primary use case?

    Primary use case: data center virtualization. It's performing well. We're really happy with vSphere as a virtualization platform. 

    In terms of the built-in security features, we use none of them. I really couldn't tell you much at all about that.

    Mission-critical apps would be our student information system - that one is running on PeopleSoft - student portals, also PeopleSoft. Those are the mission-critical ones that we're running on VMware. There's other stuff that is critical, but I wouldn't say that it's mission-critical.

    How has it helped my organization?

    Benefits of vSphere: It saves me a ton of time, I can really quickly spin up new things to test them out or to respond to a need from the business. The way that it improves the way that the organization functions is that it makes us a lot quicker to respond to the needs of the business.

    What is most valuable?

    Most valuable features are 

    • quick provisioning
    • High Availability
    • DRS for balancing workload.

    I definitely find vSphere to be simple and efficient to manage. A key feature that enables this is vCenter. It is super simple to stand up, and once you're in there, especially with the new HTML5 client, everything is easy to manage.

    What do I think about the stability of the solution?

    I find the stability of vSphere to be pretty great. We've had some issues, like everybody. Most of them were around hardware, so we thought it was really important to check the compatibility lists and make sure that you're running the right driver versions. But once you've got that running, it's solid. We don't have any stability problems.

    What do I think about the scalability of the solution?

    Scalability is great. It's easy to scale.

    How is customer service and technical support?

    I honestly found that I spent too much time in "back-and-forth hell" with help desks that are offshore. I found that VMware Support - it used to located in North America and that's who I would get when I would pick up the phone - the last few support cases that I opened didn't go that well. I ended up finding the solution myself and just telling them, "You know what? Forget it."

    How was the initial setup?

    I was not involved in the initial setup.

    What was our ROI?

    Straying a little bit from vSphere, but on vROps, the ROI that we're getting from that is that we're able to reclaim a lot of idle and oversized VMs, and we're actually saving money or actually giving ourselves more time with the resources we have, before we have to purchase new stuff. So that's an ROI.

    What other advice do I have?

    Aim for simple, go for fewer hosts with bigger resources, depending of course of on what you need. Don't try to do everything at once. Start with a basic setup and work up from there.

    We did not really see a performance boost with version 6.5.

    Regarding the most important criteria when selecting a vendor, it needs to be an industry-leading solution, needs to be easy, simple to set up, not an entire ecosystem of things that I need to deploy to get their system working. Ideally, I want something that we can set up in a day.

    I'd give vSphere about a nine out of ten. There is still stuff to work on, but it's definitely the best for me. As I said, I find that the support never blows me away, and maybe that's because I don't pay for the most premium level of support, but I find that what we got on the last few tickets that we opened was not great.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.