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Technical Account Manager at a tech services company with 201-500 employees
Real User
Simple to manage, user-friendly, and good technical support
Pros and Cons
  • "The solution is user-friendly and easy to manage."
  • "The installation can take a long time, they need to improve on the simplicity and length of the installation."

What is our primary use case?

This solution is used as a virtual and a clustered environment. We provide a minimum of two central storage server clusters and the maximum we have is for approximately four server clusters. 

What is most valuable?

The solution is user-friendly and easy to manage.

What needs improvement?

The solution could improve by providing better information on what other products it is compatible with. For example, we have customers that do not like AMD Chipsets used with VMware but it is not a technical issue, they need to bring more awareness. 

For how long have I used the solution?

I have been using VMware vSphere for approximately 10 years.

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What do I think about the stability of the solution?

I have found the stability to be good.

What do I think about the scalability of the solution?

The solution is scalable.

we have approximately 50 customers using the solution.

How are customer service and support?

The customer service is good.

How was the initial setup?

The installation is straightforward because it comes with the appliance, you only have to deploy the appliance. The installation can take a long time, they need to improve on the simplicity and length of the installation.

All the customers who have the VMware have the vSphere because there is no single installation.

What about the implementation team?

We have five technicians for the installation and maintenance of the solutuion.

What's my experience with pricing, setup cost, and licensing?

There is a perpetual license for this solution and the support is a yearly subscription.

What other advice do I have?

I would recommend this solution to others. If you use VMware, then you need to use vSphere to manage the clusters.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1505493 - PeerSpot reviewer
Systems Engineer at a educational organization with 11-50 employees
Real User
Easy to navigate, simple to scale, and works well right out of the box
Pros and Cons
  • "The stability of the solution is excellent."
  • "The licensing costs for the solution are quite high."

What is our primary use case?

The solution is a hypervisor. 

What is most valuable?

If you're looking at virtualization, it's probably the most stable virtualization platform that I have worked on. 

VMware offers one of the most stable if not the most stable virtualization hypervisor.

The solution makes navigation very easy. 

It makes migration very simple. 

There is a lot of very impressive innovation happening within the product right now.

The integration capabilities are excellent. 

We've found the product to be quite scalable.

The installation is quite straightforward.

You can do so much out of the box with their product, with their built-in technology. In vSphere, you can manage the hardware itself using the same platform.

What needs improvement?

The licensing costs for the solution are quite high.

For how long have I used the solution?

I've been using the solution for about seven years now. It's been a good amount of time.

What do I think about the stability of the solution?

The stability of the solution is excellent. There aren't any bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is very good. You can scale down or scale up provided you have the right licensing. 

There aren't users on the solution per se. Our IT team is mainly involved with it. That's it. We have three engineers that manage it.

I'm not sure if we will expand this product. It depends on what might happen next as one of the things that we will be embarking on is HCI technology. VMware came into HCI, however, there are multiple vendors such as Dell or HPE. It depends on how everything turns out in terms of the IT strategy. They're not that cheap.

How are customer service and technical support?

I personally have never had to ask for support from VMware's technical team. In the last six to seven years, I have never had to directly ask VMware for anything. Therefore, I can't speak to how knowledgeable or responsive they are.

Which solution did I use previously and why did I switch?

Previously, we were using mainly the normal Windows hypervisor, Hyper-V. At my previous employer, we used to also have Xen hypervisor.

How was the initial setup?

The installation of the product is straightforward. It's really not too complex. All you do is install and click through. You put in your networking and you're done. Out of the box, it's great. However, if you do need to do some configurations, it can get a bit complex. 

I did not handle the installation process myself, and therefore can't speak to the actual amount of time it took to deploy.

What's my experience with pricing, setup cost, and licensing?

One of the problems with the solution is the pricing. The licenses are not cheap.

We do pay a yearly licensing fee. Originally, it was a five-year package. Now we pay either every 12 or every 24 months.

If I have three hosts, just three hosts, a minimum of three hosts plus the vSphere and Center, I'm almost spending close to $250,000 a year. That's half a million in every two years inside just three hosts. In a serious medium enterprise where we would need at least 20 hosts, it means our annual fee or annual license cost could jump into the million-dollar range which means in three years you're spending three million alone on software.

What other advice do I have?

We're just customers and end-users. 

I would recommend the solution to other organizations, so long as they've got the money. If you don't have the money you probably want to look at things that are open source. It's not a one size fits all kind of product. I say this because of the licenses. The amount of money you spend on licenses annually might be less somewhere else. For a medium enterprise, if you want a cross-platform sort of initial hypervisor I would say yes, VMware is a good option. Of course, there's always something better than VMware as well. For example, Nutanix is way ahead if you are a big enterprise.

Overall, I would rate the solution at a nine out of ten. If it was less expensive, it would basically be perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Principal Engineer at ST Engineering Limited
Reseller
Great provisioning setup of VMs; integration with services automation could be improved
Pros and Cons
  • "The provisioning setup of VMs is good."
  • "Lacks a simplified integration with services automation."

What is our primary use case?

We deploy this solution for our clients, from small to large enterprise. We are resellers and I'm the company's principal engineer. 

What is most valuable?

A valuable feature is the provisioning setup of VMs. It's the most common feature used by our clients. 

What needs improvement?

I'd like to see a simplified integration with services automation. At the moment it requires a lot of network from partners and solution providers to do this - there are a lot of third party components that require integration. If they could improve this it would mean less integration for some key products and services.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution. 

How are customer service and technical support?

We have no complaints about the technical support. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs aren't too expensive, although you pay extra for additional features. 

What other advice do I have?

It's important to understand your requirements before choosing a solution. 

I would rate this solution a seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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Enterprise Architect at a tech services company with 1,001-5,000 employees
Real User
Good integration and virtualization but a bit expensive
Pros and Cons
  • "The solution allows for very good virtualization."
  • "There are certain tools the can't run in parallel and occasionally, in those instances, we have trouble migrating customers from one source to our data center."

What is our primary use case?

We have a variety of customers with different use cases. Many can't go to a public cloud, and so we give the option of a private cloud. If they can go to a public cloud, may use a hyperscaler such as AWS or Azure on their applications. 

How has it helped my organization?

vSphere is easy to integrate with multiple third-party tools. We're using Carbonite, for example, for migration. We are also using vSphere and vCenter for integrating with a CA product. 

What is most valuable?

The solution allows for very good virtualization.

It makes migration processes easy.

The product offers a lot of functionality. It helps use manage everything for the client.

The solution can be integrated with multiple other technologies. If you have Cisco CSA solution, for example, it integrates well. 

If you want to use third-party tools, you are able to do so. 

With respect to the Windows environment, it's very, very easy to use.

What needs improvement?

Commercially, you see other products, like Nutanix, which offers a free hypervisor. It would be ideal if this solution was the same in that regard.

There are certain tools the can't run in parallel and occasionally, in those instances, we have trouble migrating customers from one source to our data center.

If I'm replicating workload from the data center and, I have to migrate some of the workload to my location, I have to stop that application. Only then I can run vSphere. That is the biggest challenge. If both the tools cannot run in parallel, it becomes a problem. There should be some sort of way to run these two products in parallel.

For how long have I used the solution?

We've been using the solution for a number of years. It may be about eight at this point.

What do I think about the stability of the solution?

The stability has been very good. We haven't had any issues thus far with bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability is quite good. You can scale it horizontally and vertically if you need to. It's quite flexible in that sense. A company that needs to expand it shouldn't run into any issues.

The solution can have ten to 15 nodes. 

Currently, we use the solution quite extensively in our organization. We do plan to continue to increase the usage of the product in the future.

How are customer service and technical support?

Technical support is okay. We're pretty satisfied with the level of service we are provided. They seem to be pretty knowledgeable and responsive. 

Which solution did I use previously and why did I switch?

We also use Nutanix, however, we don't use that solution quite as extensively.

VMware has much better functionalities. They have integrated IDs and some functionalities. as well as load-balancing which Nutanix doesn't have right now. 

How was the initial setup?

The initial setup is not complex. It's rather straightforward.

We can deploy the solution in three to four days, typically. We deploy multiple clusters and we take three to four days in terms of grid installing. 

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, a little bit of improvement is required. There is a lot of competition in the market. If you talk about Nutanix, Nutanix is much cheaper than this product. Very recently, we lost out on a contract due to the pricing.

What other advice do I have?

We're a partner with VMware.

We are a data center service provider. We sell these services to customers. We are not using it for ourselves only. We are also selling the solution to our customers. In that sense, there's always a plan to increase vSphere.

Overall, we're pretty satisfied with the solution. I'd rate it a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Manager IT at a healthcare company with 201-500 employees
Real User
Top 20
Very beneficial with low space and easy manageability
Pros and Cons
  • "Its DR facility is good. Within a moment, data can be retrieve from another physical location over the Internet. The speed to recover data is good."
  • "OS templates should be readily available, so there is no need to get an OS separately. Only the activation part should be different, which is not presently available due to the need to get the OS from a different location, then create VMs."

What is our primary use case?

  • Implemented private cloud.
  • Created different OS VMs
  • Implemented backup policies.  
  • Implemented network solutions.

Due to clustering, if any VM or server goes down, then within a moment it can be back. Even if a node goes down, then automatically all the VMs shift to another node. That is thr beauty of the product. It supports different platforms: Windows, Linux, Unix, Ubuntu, and many more. 

How has it helped my organization?

It is very beneficial with low space and easy manageability. Due to this product, we have saved space, energy, and durability. We have a lot of VLANs for different floors and services. This requires different VMs all implemented in one place. 

Users get tremendous speed. As an admin, I found it's usable to manage all services from a single location or point. We have already implemented private cloud, so in an emergency users can work from home. It's suitable for all users. 

What is most valuable?

SimpliVity backup and restoration is more suitable and its best feature. If any file or folder is missing and needs to be restored, then within a moment you can recover it. Simplivity has its own backup system, so there is no need to purchase separate backup software. 

All data has security. 

Multiple OSs can be created on a single platform. 

Its DR facility is good. Within a moment, data can be retrieve from another physical location over the Internet. The speed to recover data is good.

HPE uses flash drive, so its working speed is also better. Its node has 2U rack space, so it saves space.

What needs improvement?

OS templates should be readily available, so there is no need to get an OS separately. Only the activation part should be different, which is not presently available due to the need to get the OS from a different location, then create VMs. If it connect with Internet, it should ask this during VM creation with the help of selection. It should auto download the OS so it will be beneficial only at time of activation by entering a valid key. If a key is not valid, then it should start with a trial version. 

For how long have I used the solution?

More than three years.

What do I think about the stability of the solution?

It requires proper maintenance and attention to work smoothly.

What do I think about the scalability of the solution?

The product is expandable, as per requirements.

How are customer service and technical support?

My experience is really good.

Which solution did I use previously and why did I switch?

No, we only selected this solution at the start.

How was the initial setup?

The concept is new. We found it a little complex at the start but the operational part was normal.

What about the implementation team?

Our vendor supported the implementation. After that, we did it in-house.

What was our ROI?

As per our requirements and usability, the product is good.

What's my experience with pricing, setup cost, and licensing?

After getting a headache, you will find the cost is reasonably cheaper.

Which other solutions did I evaluate?

We compared with Nutanix, IBM, and HPE. We got all the technical details, benefits, and functionality.   

What other advice do I have?

Before selection of any product, first determine your own requirements, study them, and then present solutions.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Automation Specialist at Federal Reserve Bank Of San Francisco
Real User
Consolidate hardware, balance workloads, and improve post-failure recovery time
Pros and Cons
  • "It has allowed us to be more resilient to infrastructure and hardware failure, reduced hardware costs, and decreased recovery time from failures."
  • "Reducing the cost of vSphere would be an improvement."

What is our primary use case?

We use this solution for hardware consolidation and improved infrastructure resiliency.

How has it helped my organization?

It has allowed us to be more resilient to infrastructure and hardware failure, reduced hardware costs, and decreased recovery time from failures.

What is most valuable?

The most valuable features are cloning, snapshots, vMotion, and replication. All of these have increased our ability to recover from failure and balance workloads.

What needs improvement?

Reducing the cost of vSphere would be an improvement.

For how long have I used the solution?

We have been using VMware vSphere for five years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Systems and Network Administrator at Gulf Precast Concrete Co. LLC at Gulf Precast Concrete Co. LLC
Real User
A stable way of controlling our VMs and moving them between hosts
Pros and Cons
  • "We are able to create virtual machines and move them from one host to another, controlling the resources."
  • "Generally, the user interface needs to be improved for non-technical people."

What is our primary use case?

Our primary use case is controlling our virtual machines, as well as our host machines.

How has it helped my organization?

We are able to create virtual machines and move them from one host to another, controlling the resources.

What is most valuable?

I love all of the features in this solution, but moving VMs between host machines is one that stands out.

What needs improvement?

The solution should be more user-friendly for upgrading host ESXi units, bringing them into the control unit of vSphere.

Generally, the user interface needs to be improved for non-technical people. A technical person can hover around and find the right tool or task that needs to be done. But, for people who are new, they require guidance because it is not intuitive. They have to ask for help from here and there to get it right.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The solution has been very stable up to now, and we are very happy with that.

What do I think about the scalability of the solution?

I cannot make a prediction about the scalability, but I can tell you that we have close to five hundred users at this time. We must keep up with technology so we do plan on expanding the use of this solution.

How are customer service and technical support?

Until now, I have not used their technical support.

How was the initial setup?

The deployment of this solution was completed before I joined the company, although I don't think that it was complex.

In terms of maintenance, it depends on the task that you are doing. Normally, it doesn't take too much time. There are two of us that handle the maintenance.

What about the implementation team?

There were consultants who assisted with the deployment.

What was our ROI?

It took quite a long time, but in the end, I think that it benefits us in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are on a yearly basis.

What other advice do I have?

When I hear that somebody is willing to deploy a similar solution, I suggest this product to them and even help with the deployment. I love this product.

Once this solution is deployed, only fine tuning needs to be done. Once complete and everything is in place, you don't have to do much. From the technical end, the product is great.

I would rate this product a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head - Server and Storage at a financial services firm with 1,001-5,000 employees
Real User
The DRS feature is helpful to my organization.
Pros and Cons
  • "The DRS feature of this solution is a very valuable feature."
  • "From my point of view, my advice is to design the solution properly the first time."

What is our primary use case?

My primary use case for this solution is the DRS feature of the solution.

How has it helped my organization?

When checking the utilization reports, the operational reporting and matrixes are a little weak.  In terms of what has been the starting growth or trend analysis is something which, currently they have an add-on which we have not used  because it's an add-on product, which we have not bought. As of now, they have this capability but I've not seen these features to be more integrated on the base product itself rather than having as a special add-on.

What is most valuable?

I really value the DRS feature of the solution. Apart from that, there is a high availability in the feature called VMotion. In addition, the centralized management throughout the V-Center software is useful.

What needs improvement?

When checking the utilization reports, the operational reporting and matrixes are a little weak.  In terms of what has been the starting growth or trend analysis is something which, currently they have an add-on which we have not used  because it's an add-on product, which we have not bought. As of now, they have this capability but I've not seen these features to be more integrated on the base product itself rather than having as a special add-on.

As I mentioned, the necessary improvement would be to add additional features that would integrate reporting and management in terms of automation. Those are the two things I would say it's a lot of, or the third item could be of some service important to integration. Right now everybody is talking about private clubs, but these are the base foundation so, the effect it has had on embedded software attack, running on the hypervisor for self-provisioning, it definitely has an edge.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

Its highly scalable, we have never had to make radical changes to the design to make it more, or to put in more capacity. So, as we are growing we have been adding the servers into the existing pool without even worrying about a need for redesign. As we grow, we find that our company is more dependent upon this product. 

How are customer service and technical support?

Technical support usually we have online support, where we can log a call if there is any trouble. But so far in the last three years that I have been here, we rarely, or I cannot collect any one instance where we had necessity to log a case with the support team, the forums and the community are, have enough knowledge based articles to make us pass through any technical challenges that we have faced.

Which solution did I use previously and why did I switch?

We have prior use knowledge of Hyper-V. First, it did not have this automatic scalable capability which are scored to move across from one specific hardware to another without impacting any downtime. And secondly, it did not have a lot of automatic configuration capabilities, based on the utilization of the specific hardware it could re-balance what goes around on top of it. So these two are they key features that I feel were lacking at that point in time and it's hard to use another feature that I feared was lacking. In addition, it relied a lot upon the physical machine.

How was the initial setup?

It was very straightforward setup. 

The way we had done it is it came pre-installed with as part of the hardware stack that we purchased so the new servers that we purchased we bundled that ESXi software on top of it from the hardware vendor itself. So from that perspective, the implementation strategy was to have it as an OEM100 by the hardware vendor itself and then the way we designed it from our side is we designed it into two different data centers. One for production, one for test and development. So just have a logical separation there in terms of the hardware that was used for production and what was used for distribution.

Overall timelines are approximately two to three weeks time-frame. After the hardware was developed, they came in and installed the base software and considered it based on our requirements.

What about the implementation team?

Deployment was done by the hardware vendor itself. The hardware came from HP and there was a HP reseller who shipped us the hardware. The resellers team only came and did all the installation and confirmation after the design was agreed with us.

What's my experience with pricing, setup cost, and licensing?

Pricing is competitive I would say, because usually we buy the software, along with the hardware stock so it's usually a bundle thing that we try to squeeze the hardware windows in to get us proper discounts. So, it is regularly higher than what a Microsoft overall solution turns out to be. But, the capabilities are worth it. The price is justified.

Licensing is pretty standard.

Which other solutions did I evaluate?

In my previous organization, we used Hyper-V for over eight years.

What other advice do I have?

From my side, the advice would be to design it properly the first time. Have proper capacity planned out, and don't just create over-provision in the production environment. Best you can do with provisioning with production, you definitely need to have some capacity sizing done properly. And, that goes in not for just this product but any virtualization product that a company implements. You do not want to overload the hardware. You have to think about the capabilities of the end-user.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.