Virtualization, VDI and application publishing are the most valuable features of VMware vSphere.
A highly stable and easy-to-implement solution that can be used for virtualization
Pros and Cons
- "Virtualization, VDI and application publishing are the most valuable features of VMware vSphere."
- "The solution’s pricing is too high and could be improved."
What is most valuable?
What needs improvement?
The solution’s pricing is too high and could be improved.
For how long have I used the solution?
I have been working with VMware vSphere for more than five years.
What do I think about the stability of the solution?
VMware vSphere is a very stable solution.
Buyer's Guide
VMware vSphere
March 2025

Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the scalability of the solution?
VMware vSphere is a scalable solution.
How are customer service and support?
The solution's technical support team is good because if we open a priority ticket, they call within 30 minutes.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
VMware vSphere can be installed in just two days for a normal project. However, it would take at least three months to implement everything, depending on the scope of the customer's requirements.
What's my experience with pricing, setup cost, and licensing?
The solution’s licensing terms keep changing, which is too complex for our customers. If a user purchases a new license, it cannot be mixed with the existing perpetual license.
What other advice do I have?
Overall, I rate VMware vSphere an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

IT Support Officer at a non-profit with 501-1,000 employees
Secure and stable platform for managing virtual environments; has a support team that provides diligent assistance
Pros and Cons
- "Stable and secure management console for virtual environments, with a diligent technical support team."
- "The VMware vSphere app is faster, compared to its web-based client. The web-based client is very slow, freezes, and is challenging to use."
What is our primary use case?
We are using VMware vSphere to manage the virtual environment. We use it for visibility and for managing the host.
What is most valuable?
What I want to see, I can get easily from VMware vSphere, because I know how to navigate it, as I've been using it for years. I also don't have issues with its operation, stability, and security. I also find the VMware support team diligent when they assisted me with the issues I raised.
What needs improvement?
Before the latest versions of this software, we used to work with versions 5.5 and below. We used VMware vSphere as a client, as an application, e.g. it was not web-based. Now that has changed, because they've moved it from the application to the web-based version. It's the only change I've seen which I found very difficult because it was challenging to connect to the web, particularly because it can be very slow. It freezes, unlike the app version which was absolutely perfect.
The performance was better with VMware vSphere as an app, but not with the web-based client. The web-based client could be improved, in terms of its speed. It could be faster, but I also just learned that since everything is moving to cloud, there's a reason why there's a web-based client now.
For how long have I used the solution?
I have been using VMware vSphere for almost 10 years.
What do I think about the stability of the solution?
I don't have any problems with the stability and security of VMware vSphere.
How are customer service and support?
I had to engage with the VMware technical support team once or twice last year because we had a disaster, and they were able to assist me diligently.
How was the initial setup?
The installation for VMware vSphere was a one-time installation. You do it once, and that's it.
What about the implementation team?
I had a consultant do the VMware vSphere installation for me.
What's my experience with pricing, setup cost, and licensing?
We pay for the license of VMware vSphere yearly.
What other advice do I have?
We are using VMware solutions. We are running the VMware standard edition. We also have VMware vSphere and VMware ESXi.
We are running the latest version of VMware vSphere: 7.0. We started with version four of this software.
I wouldn't say that there are features that I like the most about VMware vSphere, because it's just a normal management console. It's a default client management software for the virtual environment. It's just a console that we use.
We have been using the software since we enrolled into the virtual CRR, so we are used to it. I can't say whether it's easy to use or not, because I've been using it forever. I can't do any comparison. To say it's easy to use or it's not easy to use would not suffice, because I've been using it for years, so I know how to navigate the platform. What I want to see, I can get easily from VMware vSphere.
I don't recall the last time we installed the software, and even if it was a difficult process, I wouldn't know, because that would best be answered by the technical team, who keeps installing it for different lines. For me it was something that was done once.
We only have one engineer who takes care of the deployment and maintenance of VMware vSphere. The software is only used by fewer than five people, e.g. just the administrators. We're not increasing the number of users, because there are only just a few people needed to man the environment.
I would recommend VMware vSphere to others, particularly because when I contacted them about some issues, they assisted me diligently.
From one to ten, I'm rating VMware vSphere an eight.
When you talk about performance improvement of VMware vSphere, you have to look at other factors. You look at the whole infrastructure. You can't look at the software alone, because when it comes to performance, you also have to look at your hardware. You have to look at your storage. It isn't just the software, e.g. VMware vSphere, that you are using. For example, the last time we had an issue, it wasn't only because of the VMware side. It was also because of our storage, e.g. Our storage capacity was full, so we had to engage VMware. To improve performance, the VMware infrastructure as a whole should be improved, which means changing the storage, storage accessories, etc. VMware vSphere is only connected, and it's only a software that is running on the hardware, so to improve performance, we also need to talk about and look into the hardware aspects of the solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSphere
March 2025

Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Infrastructure Senior Specialist at a financial services firm with 51-200 employees
Helps to create infrastructure
Pros and Cons
- "VMware vSphere has helped us create our infrastructures and provide services for our customers."
- "The UI of VMware could use some improvements, especially in dark mode."
What is our primary use case?
I use VMware solutions every day. We use VMware 6.7. We are unable to update because of hardware compatibility concerns.
Our day-to-day operation is building virtual machine applications.
How has it helped my organization?
We are a small company. We are moving to the private cloud along with the VMware solution, starting with building computers, then storage virtualization, and then network virtualization. VMware vSphere has helped us create our infrastructures and provide services for our customers.
What needs improvement?
The UI could use some improvements, especially in dark mode. There are some features not enabled or do not function as expected.
I would like to see VMware try a new service like Blockchain.
For how long have I used the solution?
I have been using VMware vSphere since 2009.
What do I think about the stability of the solution?
VMware has been stable. The performance is good.
What do I think about the scalability of the solution?
All the features of VMware vSphere fit our organization and are compatible.
How are customer service and support?
We had a problem one month ago. Technical support was really able to help us.
How was the initial setup?
The initial setup of VMware was easy. I did not experience any problems or have any difficulty. It took two days to deploy.
What about the implementation team?
We used a local partner to implement the solution.
What's my experience with pricing, setup cost, and licensing?
The solution has standard licensing fees. Support is the only additional cost.
What other advice do I have?
VMware vSphere are leaders in virtualization. The capital investment is high, but it is efficient.
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global IT Infrastructure Architect at a wholesaler/distributor with 1,001-5,000 employees
Provides infrastructure resiliency, good documentation, and easily grows with our requirements
Pros and Cons
- "The fact that we have the ability to easily scale out, and the ability to do maintenance on the underlying hardware without impacting our business applications, are important aspects."
- "The challenge that we have is keeping the system up to date, as well as having the internal resources to maintain that platform. We're not an IT company, so it's challenging for us to keep the IT resources in-house."
What is our primary use case?
We use vSphere to host all of our business applications, as well as our in-house developed applications. We also use it for the software components that support our IT team.
What is most valuable?
The core components are the most valuable aspect of this solution. The fact that we have the ability to easily scale out, and the ability to do maintenance on the underlying hardware without impacting our business applications, are important aspects. In general, we have better control over what kind of systems are impacted when we make changes.
What needs improvement?
The challenge that we have is keeping the system up to date, as well as having the internal resources to maintain that platform. We're not an IT company, so it's challenging for us to keep the IT resources in-house. It is for this reason that we are now investigating public cloud offerings.
We would like to see VMware move in the direction of having a working model on the application level. The next level of virtualization, most likely container solutions, is what we're interested in. That would avoid us having to support the operating system and tooling. Overall, it would make it easier for us from a customer perspective to use it.
What do I think about the stability of the solution?
This is a fairly stable product.
What do I think about the scalability of the solution?
Absolutely, vSphere is scalable. We have approximately 4,500 users connecting to this system and we increase our usage by approximately 10% per year.
How are customer service and support?
The technical support is a combination of VMware and our integrator.
If we have major issues or we are making major changes, we typically go through the integrator. They have a partnership with VMware.
We typically deal with the less severe or impacting changes and issues. In general, that goes pretty well. The software is pretty well documented, so usually, we have a quick fix if we run into problems.
Which solution did I use previously and why did I switch?
We did not work with another similar solution prior to this one.
How was the initial setup?
Our deployment was a project that took a couple of weeks. It was not major. The last upgrade went smoothly, as well. In general, the time that it took to put things in place was acceptable.
Our only complaint about the implementation is about having the resources with the requisite knowledge. That's our biggest challenge.
What about the implementation team?
We use an integrator to do the initial implementation. In case we have major changes to make, we will again hire the integrator to do that work.
What was our ROI?
With respect to our return on investment, this product is definitely worth it. It is not cheap and there is a cost associated with additional licenses, but there are not very many options.
What's my experience with pricing, setup cost, and licensing?
The cost of the licenses is acceptable and we haven't seen any major increases from the vendor in the time we've been using it. This is not a cheap product but it's an investment.
There is a cost associated whenever we need to add licenses.
Which other solutions did I evaluate?
We reviewed a couple of options and at that point in time, VMware was one of the strongest players. This was especially true because they had a lot of partners and integrators in the region, which quickly led us to choose them. Selecting another solution would be more challenging for us, especially in getting the required support.
I don't think that we're going to expand further or improve upon our current solution. We are now investigating to what extent the public cloud offerings are a better match or solution for our use cases.
What other advice do I have?
In summary, this is a very stable solution and it has been that way for years. So far, it's been a very good fit. The only question is today, is it still worthwhile investing in on-premise solutions, or are cloud solutions at a level where we can move production nodes to it? That's basically our question and I'm guessing a question that a lot of other companies are asking themselves.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Administrator at Herzliya
User friendly, scalable, and good performance
Pros and Cons
- "VMware vSphere is user-friendly and simple."
- "The solution could improve by having more integration."
What is our primary use case?
We use VMware vSphere to deploy servers.
What is most valuable?
VMware vSphere is user-friendly and simple.
What needs improvement?
The solution could improve by having more integration.
For how long have I used the solution?
I have been using VMware vSphere for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable and has good performance.
What do I think about the scalability of the solution?
VMware vSphere is scalable.
I have approximately 1,000 users using this solution.
How are customer service and support?
The technology has been fine.
What about the implementation team?
We have a two-person technical team consisting of a technician and a security administrator.
What other advice do I have?
I would recommend this solution to others.
I rate VMware vSphere a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
Good virtualization performance, reliable, scales well, and has responsive technical support
Pros and Cons
- "The most valuable features are the virtualization and the performance on the virtualization platform."
- "Both the price and the licensing fee are expensive, especially for our clients with a smaller workload."
What is our primary use case?
VMware vSphere is primarily used for server virtualization and automation.
What is most valuable?
The most valuable features are the virtualization and the performance on the virtualization platform.
What needs improvement?
Both the price and the licensing fee are expensive, especially for our clients with a smaller workload.
For how long have I used the solution?
I have been working with VMware vSphere for 14 years.
We have versions ranging from ESX 3.0 to the most recent one.
We have clients who use various deployment methods, including cloud, hybrid, and on-premises.
What do I think about the stability of the solution?
VMware vSphere is a reliable solution.
What do I think about the scalability of the solution?
It is easy to scale.
We scale with VMware vSphere as well as vSAN.
We have customers with hundreds of servers running on vSphere.
How are customer service and support?
We have contacted technical support many times.
Technical support is responsive. I would rate them an eight or nine out of ten.
Which solution did I use previously and why did I switch?
We are system integrators. We use a wide range of hardware and products.
On a daily basis, we work with servers, virtualization, VMware, and EMC storage boxes, as well as pure storage.
Our clients have tried Hyper-V as well and other solutions, but the consistency is better and there are fewer issues with the vSphere interface.
How was the initial setup?
The initial setup is not complex.
It may be complex for the users, but not for the IT person; it is not a problem, and at all difficult
What's my experience with pricing, setup cost, and licensing?
The licensing and pricing need to be improved.
The price is not an issue for our mid-sized or large-sized customers, but it can be expensive for our smaller customers.
What other advice do I have?
Virtualization fulfills the requirements very well.
I would rate VMware vSphere a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Operations Support at a energy/utilities company with 501-1,000 employees
Stable, simple to scale, simple to operate, and has helpful support
Pros and Cons
- "The virtualization this solution offer is very complete for the infrastructure."
- "The support for the latest version could be improved."
What is our primary use case?
We use VMware vSphere on our main computer systems and we are using the Center Configuration Manager from VMware for the solution as well as vCenter for replication.
What is most valuable?
The most valuable feature is the tech manager from the utilization.
The virtualization this solution offers is very complete for the infrastructure. It meets our requirements and our needs.
It is very easy to operate.
What needs improvement?
The support for the latest version could be improved.
For how long have I used the solution?
I have been working with VMware vSphere for ten years.
We began with version 4.0 and are now working with the most recent version.
What do I think about the stability of the solution?
VMware vSphere is a stable solution.
What do I think about the scalability of the solution?
VMware vSphere is a scalable product.
How are customer service and support?
Technical support from VMware is very comprehensive and helpful.
Which solution did I use previously and why did I switch?
We use several solutions such as Microsoft Azure, Oracle, and we use VMware for our infrastructure.
We also have another solution for disaster recovery.
We used Microsoft Azure for testing with the model phone credit. It was for testing only.
What's my experience with pricing, setup cost, and licensing?
In my opinion, the price is not cheap, nor it is expensive. It's average.
Which other solutions did I evaluate?
Currently, we are starting on study for implementing the software design network, and I am evaluating options because I want to know the latest information about the products.
We are also evaluating NSX to implement it in the future.
What other advice do I have?
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Administrator at a healthcare company with 201-500 employees
User-friendly, easy to manage, and straightforward installation
Pros and Cons
- "The solution is user-friendly. It is easy to convert, create, and manage systems."
- "On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities."
What is our primary use case?
We have implemented VMware vSphere a lot which is used for Server Virtualization. It has reduced the number of equipment that we need to use in the data centers servers, such as HP, IBM, Dell, and many others. We can use this solution for many use cases, even storage.
How has it helped my organization?
We have been able to reduce the amount of time between implementations and the number of systems needed which has allowed us to focus that time somewhere in our organization.
What is most valuable?
The solution is user-friendly. It is easy to convert, create, and manage systems.
What needs improvement?
On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is easy to scale.
Which solution did I use previously and why did I switch?
We use Microsoft Hyper-V.
How was the initial setup?
The installation is straightforward.
I have recently implemented version seven and I am monitoring the differences from five to seven.
What about the implementation team?
We have found sometimes when we have some instability it is difficult to get support for the specific issue.
What was our ROI?
We have saved money from reducing the number of systems needed, the time it takes for someone to do implementations, and the electricity used for the systems.
What other advice do I have?
My advice to those wanting to implement the solution is to make sure they read and know exactly what the solution does, and if there were updates from the previous version they have used, understand the changes before implementing.
I rate VMware vSphere a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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