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Network Architect at a tech company with 10,001+ employees
Real User
It is easy to set up. Once you get it running, it doesn't break down. It just runs.
Pros and Cons
  • "It is highly scalable. We need to scale out and up, and we can do that with vSphere. We can easily add more storage, drives, or memory."
  • "We stopped using a lot of cloud services. However, I see that VMware has integrated with Amazon Cloud. We will now to have to move everything to the cloud."

What is most valuable?

It is user-friendly and easy to use. 

What needs improvement?

We stopped using a lot of cloud services. However, I see that VMware has integrated with Amazon Cloud. We will now to have to move everything to the cloud. My goal is to uplift our environment to the cloud, which will be probably in two years, but it will happen. It is where everyone is heading, since it is the next big step.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stable. Once you have it in production, there are rarely any issues, which is a nice thing about VMware.

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January 2025
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What do I think about the scalability of the solution?

It is highly scalable. We need to scale out and up, and we can do that with vSphere. We can easily add more storage, drives, or memory. 

How are customer service and support?

I do not have any problems with tech support. It is very good. I usually start in-house, then outreach to VMware support if there is a need to do so.

How was the initial setup?

It is easy to set up. Once you get it running, it doesn't break down. It just runs.

The deployment took a week to complete. I do not fault the solution, as it was our personal systematic issues that had to be dealt with internally.

What was our ROI?

ROI is hard to measure because it depends upon the customer's relationship with the solution and how much they spent on it.

What's my experience with pricing, setup cost, and licensing?

VMware licensing and pricing are a bit more expensive compared to others, like Hyper-V. However, you get what you pay for.

Which other solutions did I evaluate?

We considered Hyper-V, but decided to go with VMware since there are certain applications which run better on VMware. 

What other advice do I have?

Price is not everything to me. Even though price may put a burden on a company, if you are trying to solve something for your company, the more expensive solution may help you run your environment smoothly. Then, it is worth the expense. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user882975 - PeerSpot reviewer
System Developer/Engineer at Navy Network Information Center (NNIC)
Real User
Saves us significantly on the cost of physical infrastructure, as well as space and energy
Pros and Cons
    • "In the next release, I would like to see programming. I'd like to see a lot more about customization for people who want to customize programming API, SDK."

    How has it helped my organization?

    It saves us a lot of money on physical infrastructure through virtualization. Also, you can roll back in case a machine crashes. That saves a lot of money and time. It also saves physical space, energy, and it removes physical limitations, with virtualization you can go anywhere in the world.

    What is most valuable?

    vSphere is very stable, reliable.

    What needs improvement?

    In the next release, I would like to see programming. I'd like to see a lot more about customization for people who want to customize programming API, SDK.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    So far, so good. So far it's very reliable and stable.

    What do I think about the scalability of the solution?

    Scalability depends on the infrastructure. The software can handle a heavy load.

    How is customer service and technical support?

    Technical support is excellent.

    How was the initial setup?

    It's not complex but I have a lot of experience.

    Which other solutions did I evaluate?

    vSphere is fantastic but the reason I'm doing research is that I deal with different vendors, they use different technology, they use Red Hat KVM. The other one is using Hyper-V, so that's why I want to do some research. vSphere is the most popular virtualization technology worldwide. Ninety percent of the world uses vSphere.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    VMware vSphere
    January 2025
    Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
    837,501 professionals have used our research since 2012.
    it_user383880 - PeerSpot reviewer
    Solutions Consultant at a tech services company with 501-1,000 employees
    Consultant
    Once we moved everything over to the virtualization platform, we have the benefit of newer and faster disk arrays directly attached to the VMware system.

    Valuable Features

    The most valuable feature is definitely the High Availability and the abstraction of MAC addresses from the hardware. Also, shared storage is definitely beneficial. Back in the old days when we had single storage, it was usually slow disks that were local to the machines, and once we moved everything over to the virtualization platform, we have the benefit of newer and faster disk arrays directly attached to the VMware system. It's made thing a whole lot easier to manager, particularly from a space point-of-view.

    Obviously, SANs have been around for a while, but they used to be direct-attached and not shared among a number of hosts. We jumped from direct-attached SANs into VMware with shared SANs, skipping that extra part of the SAN world.

    Improvements to My Organization

    It brings everything together under one umbrella and allows a smaller organization without a separate administrator for disk, network, host, or server to have centralized, single-pane-of-glass management. It has a much easier interface than a lot of the other tools I've worked with and gives us a better centralization of services.

    Room for Improvement

    It seems like VMware comes out with something new every time I think how great it would be to have it. For example, they came out with Storage vMotion, although a lot of people haven't adopted it because some programs won't accept it. Also, with NSX they're working in the networking area, and I'd definitely like to see improvement there, such as integration with the cloud. We've got a customer for whom we're providing disaster recovery with vCloud Air, and there are some improvements could be made there as well.

    We actually have two different vClouds -- one of the VMs to replicate to, and the other for the VMs to have Active Directory and a jump host for user connections. I'd like to see better vSphere integration with vCloud Air where they're seamless. This would be a big improvement.

    Use of Solution

    I've used it for somewhere around ten years. I started back three jobs ago, and basically we were using VMware to move some physical machines down to Atlanta from New Jersey, and so we chose vSphere. Our boss brought in a vSphere trainer and gave us a week long class on it before we got started, and then we used the convert tool, and we used another tool called PlateSpin, which was available back then. I don't even know if PlateSpin is still even in business, but I've P2V'd quite a few machines over the years.

    Deployment Issues

    We've had no issues deploying it.

    Stability Issues

    It’s absolutely stable for the past ten years. There have been a few bugs here and there, but I know that version 6 has changed the block-tracking bug which affected some of our Veeam customers. So vSphere has been very stable compared to other products. I currently work with another hypervisor and it's way behind vSphere. vSphere is a purpose-built hypervisor, which is more stable than an OS-based hypervisor.

    Scalability Issues

    One of the issues that I've always had with the scalability of VMware, and maybe this is another area of improvement, has been the fact that a lot of customers will buy a small environment, the very minimum. They'll buy two hosts even though we recommend a three-host minimum. When they do finally but more hosts, the processors have changed and they have to dumb down the newer processors using EVC. I'd, therefore, like to see VMware come up with a better way of handling newer hosts. I think that that would really allow more scalability.

    Now, obviously a lot of people are moving to the cloud and scalability is a moot point, especially for smaller businesses. I have a customer for whom we're moving their environment into the cloud, and they'll be completely in the cloud next year with vCloud. This would eliminate the need to purchase additional hardware that may be incompatible because of processors. That also affects the scalability of vSphere.

    Customer Service and Technical Support

    I used to say that Cisco has the best technical support until I started working with VMware. I'd say now that there's no better technical support than VMware. Sometime it may take them a little bit of time to find the answer because they consult their team members, but that doesn't bother me. During that time I will have done my own due diligence and researching, but it makes me feel a little better that the answer wasn't obvious. A lot of times, though, they come right back with an answer right away. That says a lot.

    Initial Setup

    vSphere 5.1 was pretty difficult to set up with the introduction of SSO, but 6.0 has simplified that. It's very easy to set up and there are good guides for it. When I install it for my customers, I have them sit and watch so they can learn what's going on. We use it as a teaching opportunity.

    Other Advice

    Don't just buy the minimum because you need the best clustering capabilities, which includes having at least one host to be in maintenance mode while the other two are running the business.

    I'd also advise that you purchase DRS and HA. For example, with DRS, you don't have to manually balance the load all the time and trying to keep the host balanced out.

    Backup is obviously an essential part, so I always recommend Veeam, which works very well with VMware. A lot of people think they can do snapshots on their array and that will be their backup, but it's not. for DR, they can use vCloud Air to copy data offsite so they don't have to deal with traditional tape backup or disk-based backups. Plus, having backups offsite means that viruses like BitLocker won't affect your backups.

    I'm very happy with VMware.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user11286 - PeerSpot reviewer
    it_user11286IT - Server Administration with 501-1,000 employees
    Vendor

    Being a small shop we were a little taken aback at the recommendation to buy more hardware than we thought we needed. HA and DRS are our 2 favorite features so we are very happy with the solution that we purchased, especially since our environment has expanded quite dramatically since going virtual. Good review!

    See all 2 comments
    it_user370200 - PeerSpot reviewer
    Senior IT Analyst at a retailer with 1,001-5,000 employees
    Vendor
    vMotion, HA, and snapshots are the most valuable features for us.

    What is most valuable?

    • vMotion
    • HA
    • Snapshots

    How has it helped my organization?

    In the past without virtualization, it normally took several hours to get a new server built, including cabling, racking and OS imaging. Now we can use templates with many OS flavours and we can get a new server running in few minutes.

    What needs improvement?

    Currently we are struggling to keep the storage capacity under control and as we do not use thin provisioning our capacity is always a challenge, but the actual used space by the guests is pretty low. We need to find a way to go to thin provisioning and keep that under control and implement automation on the capacity management and have threshold alerting.

    For how long have I used the solution?

    I've been using VMware for seven years.

    What was my experience with deployment of the solution?

    We have no problems deploying vSphere.

    What do I think about the stability of the solution?

    So far, I only had problems with stability when we implemented a third-party backup tool that uses VMware snapshots to take backups. It brought some instability to some guests at the beginning and it took us some weeks to get to the root cause and things back to an acceptable level of stability.

    How are customer service and technical support?

    Customer Service:

    This is a very good solution and I work for a company with a global ELA with VMware. But as our contract and all our commercial team is in the US, we have a limited number of vouchers for training and events in Brazil.

    Technical Support:

    The technical support is good and they always provide good suggestions and technical recommendations and the response time for critical problems has always fair been fair.

    Which solution did I use previously and why did I switch?

    I have never tried a different server or datacenter virtualization solution before.

    What about the implementation team?

    I was not a part of the initial set-up or project team. I work on the operations team and I have only been a part of migration team when moving from old versions to newer ones, but I have never had problems.

    What's my experience with pricing, setup cost, and licensing?

    You should have good capacity management and you might have at least two clusters or more to separate your guests by tiers or have a good notion of resource pools to keep the resource utilization in good shape.

    What other advice do I have?

    You should understand what is your demand and plan your capacity and resource allocation carefully to avoid double work in the near future.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user321129 - PeerSpot reviewer
    Sr. IT System Engineer at a tech services company with 501-1,000 employees
    Consultant
    We can cluster storage and make it HA-aware, deploying it across our smaller remote offices without local IT staff.

    What is most valuable?

    • vMotion
    • DRS
    • DB switch

    How has it helped my organization?

    We’re able to leverage it for our main corporate IT infrastructure and deploying across nine smaller remote offices. We can cluster storage and make it HA-aware, and don’t need local IT staff at remote office.

    What needs improvement?

    For most part, pretty good, but UI could be improved. Has GUI geared towards Linux, would like to see GUI for Windows so that Windows admin can install.

    What do I think about the stability of the solution?

    Rock solid. Small issues where ESXi host re-booted, but probably related to internal configuration.

    What do I think about the scalability of the solution?

    Can add multiple ESXi hosts and expand from there. We started with a minimum three node cluster with HP as backbone for storage for blueprint. We were able to move from a 1GBPS network 10 GBPS. We have now gotten up to 30-40 total nodes between all sites, but the main datacenter has 15-20 nodes.

    How are customer service and technical support?

    We contact them once in a while, and have always had a good impression. Some colleagues though, have had issues however.

    Which solution did I use previously and why did I switch?

    We were a Hyper-V shop but switched, because more robust. VMware is a gamechagner in virtualization.

    How was the initial setup?

    It's a little bit complicated at the beginning because we did some of it on our own, and we could have engaged professional services to ease that pain. Some of the complications from a networking piece, which were a little confusing. Also confusing, was the difference between thick and thin provisioning. Logic says you should thin provision, but after taking the classes, we probably should have gone with thick provisioning.

    What's my experience with pricing, setup cost, and licensing?

    The product is good, but the licensing gets confusing. As a technician, I don’t want to have to worry about the licensing side. If I purchase something, just tell me how many licenses I have left whenever I add a server, just something simple like that.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Consultant at a tech services company with 51-200 employees
    Consultant
    Cost effective and best solution available. Compatibility with non-standard devices should be improved.

    What is most valuable?

    Scalability and Efficiency of your environment.

    How has it helped my organization?

    • On a basic level you can have one server perform the functions for a whole small business
    • On a scalability level, you can simply setup with the right hardware effective failover functionality

    What needs improvement?

    • Honestly it’s the leader of the pack so it just needs to keep innovating while the competition catches up
    • Maybe the only thing to improve is the compatibility with non-standard devices. In particular we have issues with SAS Tape drives

    For how long have I used the solution?

    5 years

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    vSphere has no issue with software stability, if there is issues it’s because of faulty hardware.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    Excellent, we have a good relationship and they are happy to demo other products with us.

    Technical Support:

    Excellent

    Which solution did I use previously and why did I switch?

    No we didn't.

    How was the initial setup?

    Straightforward, the key to this working is to ensure you use compatible hardware.

    What about the implementation team?

    In-house

    What was our ROI?

    For clients, they can purchase less hardware than what they would require if they did not take advantage of vSphere. Even a small company would have 4 or 5 required servers for applications (Authentication, Email, SQL/Application, and File & Print). Purchasing a single copy of vSphere Essentials or Essentials Plus is less than a server.

    What's my experience with pricing, setup cost, and licensing?

    There is licensing cost and there is maintenance cost. Both compared to buying more servers are negligible.

    Which other solutions did I evaluate?

    No but we have compared it to Hyper-V and XenServer as they have come out with new versions. Hyper-V we play close attention to but XenServer we no longer follow.

    What other advice do I have?

    • For companies comparing this to Hyper-V, this is still the gold VM solution. While Hyper-V is catching up, it’s still has a way to go.
    • For small companies, I really advise to go for Essentials Plus. This gives you proper small scale HA capabilities and it gives you tech support. Essentials provides no technical support.
    Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
    PeerSpot user
    it_user3405 - PeerSpot reviewer
    it_user3405Partner at a tech services company with 51-200 employees
    Real User

    The VMware VCloud Director works very nice in this environment but to the point made earlier, It would like to see more interoperability with other open software organizations to create a ubiquitous solution that spans the glob e.

    Also, I would like to see VMware adopt GlusterFS to be used with their existing filesystem (Petabyte capability) which uses XFS filesystem as the base to allow this functionality to take place. Basically just follow these steps. The volumes on the disks are referred to as brisks. This configuration allows for disk volumes that are larger than Petabytes in Size, much larger than the VMFS file system, acceptance will take some time but I do see this in the future.

    1. Install a disk or volume, create a partition using fdisk /dev/sdb"
    2. format the volume using "mkfs.xfs -i size=512 /dev/sdb1"
    3. install gluster-server, gluster-common, accept the dependencies and install, be sure to verify the service is started, netstat -nat | grep -i 24007 (gluster port, among others), be sure to install this on more than one server, does not seem to work well with just one, but looking into that)
    4. mkdir /export/sdb1/brick, mount -t xfs /dev/sdb1 /export/sdb1/brick
    5. echo /dev/sdb1 /export/sdb1 xfs defaults 0 0 >> /etc/fstab
    6. gluster volume create gv0 replica2 :/export/sdb1/brick :/export/sdb1/brick (be sure the service is running and you have ports open "iptables -I INPUT 1 -p tcp -m multiport --dport 111,2047,24007:24009,49152:49155 -m state --state NEW,ESTABLISHED -j ACCEPT
    7. gluster volume info
    8. gluster volume start gv0

    This could help address some of the shortcomings found in the VMFS filesystem as well.

    Just food for thought.

    Todd

    See all 2 comments
    Infrastructure Professional Service Team Lead at G-Able
    Reseller
    Top 5Leaderboard
    Many good features including stability and reliability; lacks a snapshot feature
    Pros and Cons
    • "Has many good features, and is stable and reliable."
    • "It lacks a snapshot feature."

    What is our primary use case?

    We have a partnership with VMware and I'm the professional service team lead. 

    What is most valuable?

    VMware has many good features, is stable and reliable. 

    What needs improvement?

    I'd like to see the snapshot feature that Nutanix has in their product. It takes a snapshot as a backup without processing as a third-party product. I'd like to see that backup feature in VMware.

    For how long have I used the solution?

    We've been using this solution for seven years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    We're not very satisfied with the customer support. Sometimes I open a ticket and get a remote appointment with one of our customers and most of the time they're not there and I can't contact them. 

    How was the initial setup?

    The initial setup is pretty easy and took us a couple of days. We check that the hardware is compatible, then we update the firmware and set up an IP address and then test and tune it. Most of our clients are smaller sized companies. 

    What other advice do I have?

    This is generally a good and stable solution. It's about weighing up the cost against what the product offers for a specific use case. 

    I rate this solution seven out of 10. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Administrator at self-employed
    Real User
    Useful management tools, scalable, and stable
    Pros and Cons
    • "VMware vSphere has useful tools for management and support."
    • "We have had some problems setting up the monitoring with vSphere. The process could be simplified."

    What is our primary use case?

    We are using VMware vSphere for our internal management systems. Additionally, we are running the Acronis backup solution, which is partly running on vSphere.

    What is most valuable?

    VMware vSphere has useful tools for management and support.

    What needs improvement?

    We have had some problems setting up the monitoring with vSphere. The process could be simplified.

    For how long have I used the solution?

    I have been using VMware vSphere for approximately two years.

    What do I think about the stability of the solution?

    VMware vSphere is stable.

    What do I think about the scalability of the solution?

    The scalability of VMware vSphere has been very good for what we use it for.

    How are customer service and support?

    I have not contacted the technical support personally but my colleagues have and it has been satisfactory.

    What other advice do I have?

    I rate VMware vSphere a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.