We primarily use the solution for our virtual environment.
Operation Engineer at a healthcare company with 1,001-5,000 employees
Great documentation, good reporting, and helpful technical support
Pros and Cons
- "The solution is very scalable."
- "The initial setup is quite complex."
What is our primary use case?
What is most valuable?
The VM features are all very good.
We've been very happy with the reporting aspects of the solution.
The documentation of the product is excellent. It's very helpful.
The product has been very stable. It's quite reliable.
The solution is very scalable.
We've found the technical support to be very helpful and responsive.
What needs improvement?
The initial setup is quite complex.
We would like the pricing to be lower. It's very expensive right now.
There could be more security features added to the product.
For how long have I used the solution?
I've been using the solution for about five years or so. It's been a while at this point. I have a good amount of experience on it.
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What do I think about the stability of the solution?
The stability is very good. It's reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is very good. If a company would like to expand, it can do so.
In our organization, ten to 15 people are using the solution.
How are customer service and support?
We've been in touch with technical support in the past. They've always been responsive. They are helpful and effective at solving issues. We're quite satisfied with the level of support our organization receives.
How was the initial setup?
The initial setup is not straightforward. It's pretty complex.
What's my experience with pricing, setup cost, and licensing?
The licensing is on a subscription basis.
The solution, in general, is quite expensive. They should work to make it less costly for their customer base.
What other advice do I have?
We are customers and end-users of the product.
We are using the latest version of the solution at this time.
We've just deployed it ourselves, and it is very small. We haven't had any difficulties with it at all so far and it's been five years.
I'd recommend the solution to other organizations.
I'd rate the solution at an eight out of ten. We've been largely very satisfied with the capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT TECHNICAL/ SERVER ADMINISTRATOR at a transportation company with 1,001-5,000 employees
Valuable features, user-friendly, and priced reasonably
Pros and Cons
- "I have found the Storage vMotion feature to be the most valuable."
- "One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot."
What is our primary use case?
We use it to host our business-critical applications and servers on-premise.
What is most valuable?
I have found the Storage vMotion feature to be the most valuable.
It is a very user-friendly solution.
What needs improvement?
One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot. If your server size is large you will have to wait longer when the server is unavailable.
In the future, it would be a benefit for VMware to improve on the Storage vMotion feature by making it become faster between host. It takes a lot of time to transfer files between hosts currently.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability in my experience is good.
How was the initial setup?
I was not at the company when they did the deployment of vSphere version 5.5 but I did do the deployment of a host on version 6.7, which is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and you are able to purchases licencing for certain time frame intervals, monthly, yearly etc.
What other advice do I have?
I would definitely recommend the solution to others working in IT.
I would give the solution a nine but the vMotion feature takes too long for transferring files between stored data sources.
I rate VMware vSphere an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Administrator at a computer software company with 11-50 employees
Straightforward to install and allows us to cut down on hardware costs
Pros and Cons
- "It cuts down on hardware costs by being able to virtualize multiple hardware and multiple machines on a single piece of hardware."
- "The user interface could use some improvement."
What is our primary use case?
It's virtualization software. We are using it to virtualize virtual machines.
How has it helped my organization?
It cuts down on hardware costs by being able to virtualize multiple hardware and multiple machines on a single piece of hardware.
What is most valuable?
The primary use is the most valuable feature. Being able to virtualize virtual machines on one set of hardware is essentially what it does.
What needs improvement?
The user interface could use some improvement.
For how long have I used the solution?
I have been using VMware vSphere for approximately five years.
What do I think about the stability of the solution?
This product has been very stable.
What do I think about the scalability of the solution?
The version that I have is not very scalable, although overall, the product is. I bought a limited version. We do not plan to increase our usage within the next year. There may be, later on.
How are customer service and technical support?
I really haven't had much need for technical support.
Which solution did I use previously and why did I switch?
Prior to using vSphere, I was working strictly with individual machines.
How was the initial setup?
I thought that the initial setup was very straightforward.
What about the implementation team?
We deployed with our in-house team.
I and another person are in charge of administration and maintenance. There is routine maintenance needed for virtual machines. This includes maintaining existing virtual machines, as well as creating new ones when required.
What was our ROI?
Considering that this solution has cut down on the number of real machines that I have, I would expect there to have been cost savings.
What other advice do I have?
My advice for anybody who is looking into using vSphere is that there are a lot more options out there now, but this product has worked well for me.
The biggest lesson that I have learned from using this product is that it's too easy to create new machines.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
Offers an easy OS upgrade and safe migration in a live environment, where downtime is extremely costly
Pros and Cons
- "The most valuable feature is its ability to revert to previous snapshots during testing of various guest and application deployments."
- "Two improvements that I would like to see are higher resolution console modes for guests and easier switching between consoles."
What is our primary use case?
Our primary use case for this solution is High Availability Industrial Control Operator Interfaces, and Historian & Regulatory Compliance Data.
How has it helped my organization?
This solution offers an easy OS upgrade and safe migration in a live environment, where downtime is extremely costly.
What is most valuable?
The most valuable feature is its ability to revert to previous snapshots during testing of various guest and application deployments.
What needs improvement?
Two improvements that I would like to see are higher resolution console modes for guests and easier switching between consoles.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP Cloud Business at a tech services company with 10,001+ employees
It is fairly easy to use and has enhanced security, but the tech support is poor
Pros and Cons
- "It is fairly easy to use and has enhanced security."
- "The technical support is poor. We are in Australia, but we do not have the same level of support as the US and Europe."
What is our primary use case?
The primary use case is documentation.
How has it helped my organization?
I use this solution on AWS, which is pretty standard. It is fairly easy to use and has enhanced security.
What is most valuable?
From a feature set point of view, I am quite comfortable with it.
What needs improvement?
The pricing and tech support need improvement.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
I have not scaled it very high. I have only used it in small implementations. I only have a total of 190 people using the solution.
How is customer service and technical support?
The technical support is poor. We are in Australia, but we do not have the same level of support as the US and Europe.
How was the initial setup?
Setting up this solution is not a problem.
What's my experience with pricing, setup cost, and licensing?
The price is high. It would be nice if VMware made a price reduction.
Which other solutions did I evaluate?
I looked at native AWS as an option. My preference is Oracle VM versus this solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Video Review
All our daily operations are faster with HTML 5 and vCSA makes it faster and more stable
What is our primary use case?
Our main use case of vSphere is as the lower layer of a cloud service provider. It's the basis for offering our services through vCloud Director to our customers.
How has it helped my organization?
The HTML 5 is valuable in the measure of time saved, day by day.
What is most valuable?
The most valuable feature of vSphere 6.7, is the HTML 5. I find it really awesome because it speeded up all our daily operations.
It's reliable, stable, and much easier than the previous version.
vSphere now is even simpler. It was simple even before, but going through the HTML 5 interface - and 90 percent of the features are on HTML 5 - it's even easier than the previous ones. Version 6.05 still was, it had HTML 5, but not one 100 percent.
What needs improvement?
A slight improvement could be made to the interface of the management of vCSA, so that they answer on the 5480 ports. That kind of graphical interface could be improved, but it is not a main point.
What do I think about the stability of the solution?
The stability of vSphere has reached a good point. Especially without the Flash and the so-called FLEX Client, with HTML 5 it is much more stable than it was before. Previously we used vCenter on Windows. We're adopting the vCSA now, it's much faster and more stable.
What do I think about the scalability of the solution?
vSphere is much more simple to scale than before, thanks to vCSA instead of the monolithic installation on VMware.
How is customer service and technical support?
We use VMware support. We use it quite often, but not because the product is bad, just because we have so many customers. We are talking about 5,000 virtual machines, so it's statistically probable that we would need to access support. The support is really great.
Which other solutions did I evaluate?
When we chose VMware, of course we checked other vendors like Microsoft because it's present everywhere; even the open-source KVM. But we decided Microsoft wasn't at an enterprise stage and the open-source one was nice to use but, since there was no support, it wasn't suitable to offer to our customers. We didn't have any doubt choosing VMware.
What other advice do I have?
The built-in features such as encryption - even including TPM module 2.0, are good, but still not useful for us, just because we don't have a lot of requests for this.
The mission-critical applications - more or less all are critical applications. vCenter keeps all the virtual machines of our customers and we don't know what's on those virtual machines. For us, every one of them - not knowing what is inside - is critical. That is for the vSphere used for resources. For the vSphere that we use for management, the critical ones are the infrastructure applications, the ones that keeps the infrastructure working. So from the databases to vCenter itself, to vCloud Director, to NSX. All those machines are critical in that they keep the system working.
As for VMware Cloud on AWS, we have only tested it.
I rate vSphere at eight out of ten. Ten is perfection and I, more or less, never give a ten because people can improve. It's eight, not nine, because I still don't have complete control of the interface.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
Deputy Director at a government with 501-1,000 employees
We're able to provide more IT services with the same IT staff, such as VDS/VPS services to different customers.
Pros and Cons
- "vMotion is one of the most useful features, which helps to provide both flexibility and High Availability. With new versions of vSphere and vCenter, it is still improving (e.g., vMotion across vCenter Servers and virtual switches)."
- "Due to the fact that during the last three months there appeared some critical bugs, the virtual machine backup might be inconsistent."
What is most valuable?
- vMotion is one of the most useful features, which helps to provide both flexibility and High Availability. With new versions of vSphere and vCenter, it is still improving (e.g., vMotion across vCenter Servers and virtual switches).
- High Availability - it's a useful feature that helps to minimize downtime of VM's and ensure RTO of our business continuity.
- Simplicity of installation and usability. For our activity, it is very important to quickly deploy a new instance of ESXi and put it in production. I was surprised to discover a large compatibility of HW equipment from different vendors (Dell, IBM, HP, Fujitsu) and different generations of hardware.
How has it helped my organization?
A good example is that we had improved organizational functions by providing much more IT services with the same IT staff. It is also worthy to mention that the quality of our services considerably increased. This infrastructure helps us to maintain the data center in the agricultural sector. Also, providing VDS/VPS services to different customers bring some additional profit to our organization.
What needs improvement?
Big improvements were introduced in v6 compared with v5.5, but I am still expecting some additional improvements for our activity. Another area is the backup solutions that are relying on CBT. For the moment it is resolved, but due to the fact that during the last three months there appeared some critical bugs, the virtual machine backup might be inconsistent.
For how long have I used the solution?
We started with v5.0 and have been using it for nearly four years.
What was my experience with deployment of the solution?
We encountered no issues with deployment.
What do I think about the stability of the solution?
There was an issue in v5.5 where I got PSOD. It was a problem with the network adapter e1000. The solution I found was in a KB and the problem was solved quickly by applying a patch to ESXi.
What do I think about the scalability of the solution?
We encountered no issues with scalability.
How are customer service and technical support?
Customer Service:
The level of customer service is high.
Technical Support:We haven't had any requests for technical support. I think it's a good indicator of the quality of vSphere.
Which solution did I use previously and why did I switch?
At the beginning of the virtualization of our data center, we used open source projects (such as KVM), but we quickly realized that they didn't satisfy our business requirements.
How was the initial setup?
The initial setup was straightforward and clear.
What about the implementation team?
We implemented it in-house. Due to a limited budget, all implementation, maintenance, and support is performed by us.
What was our ROI?
We did not calculate the ROI because we are a non-profit organization. As a state enterprise, our primary mission is to implement, administrate, and maintain information systems in the agricultural sector.
What's my experience with pricing, setup cost, and licensing?
Compared with other vendors’ products, the pricing of the license is slightly lower. The annual S&S price is very affordable.
Which other solutions did I evaluate?
Before choosing this product, we compared it with Mic.
What other advice do I have?
This is one of the best products as a virtualization platform. It is important to consider best-practices designing the infrastructure and to put in practice-available features. I think new customers will be pleasantly surprised with the results.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
System Administrator - Backup & Storage Specialist at METRO SYSTEMS Romania
vMotion and Storage vMotion, Storage APIs, Storage Thin Provisioning, and good integration with LUN mapping to VMFS are reliable features.
What is most valuable?
Pretty much everything about VMware is a strong point. From my point of view, it's one of the most stable and scalable technologies on the market, and when it comes to virtualization it's probably the very best there is.
As a backup and storage admin, I haven't had the chance to explore in-depth all of its features, but what I did get to work with thoroughly seemed very reliable, just to name a few: vMotion and Storage vMotion, Storage APIs (such as VAAI), Storage Thin Provisioning, good integration with LUN mapping to VMFS, etc.
How has it helped my organization?
Obviously, it brought with it many of the unique things that any virtualization technology provides, such as High Availability and trimming down costs and data center space requirements. It helped us develop some of our most important and complex infrastructure projects, such as: VDI, Internal Cloud (IaaS for internal Dev Teams), Data Center Clustering with good High Availability potential, etc.
What needs improvement?
Hard to say what I'd like to see in the next versions. Over the years, the VMware development team constantly delivered major improvements to this product. I've only had the chance to work version 4.5 up to 5.5. Since I haven't had the chance to test the current version which is 6, I think it wouldn't be fair to make suggestions due to the fact that some of my ideas may have already been implemented starting with version 6.
However, when I think of what tried me most with vSphere, it's probably the fact that my colleagues and I on the Virtual Infrastructure Admin team always had to do debugging and troubleshooting on VM configuration files in a manual manner if we wanted to bring to life broken VMs.
Sure, some official KBs are pretty useful but not all issues can be covered by them. It would really ease up and speed up the troubleshooting process for advanced and experienced administrators if vSphere had some sort of VM file debug tool that can also run automatic integrity checks and repairs based on the entire set of configuration files, live run-logs, a potential database that logs the history of changes made to the VMs, and stuff like that.
This would be especially useful when you have environments that tend to do a lot of Snapshot manipulations such as those that use specialized virtual backup and/or replication software.
For how long have I used the solution?
I've been using it for about a year and a half. Currently, the organization where I work has most of its virtualized infrastructure running v5.5 (we're towards the end of a broad upgrade project) throughout the last year and a half. Since I've been occupying my current position, I've also had the chance to use also versions 4.5, 5 and 5.1.
What was my experience with deployment of the solution?
Deployment isn't the simplest nor the most complex. If you can install a standard HP & Dell server, there's no reason you couldn't take care of a VMWare ESXi Hypervisor. After that, configuration and administration via the vSphere console is pretty easy.
What do I think about the stability of the solution?
There have been no issues with the stability.
What do I think about the scalability of the solution?
There have been no issues with scalability.
How are customer service and technical support?
Personally, I haven't had the chance to work with the VMware customer service since most of the issues encountered were usually fixed by applying the solutions presented in official KBs.
Which solution did I use previously and why did I switch?
Before VMware, our company used to employ Citrix for the VDI infrastructure. Besides being more easy to use for the common VDI user, VMware also allowed us to step up the game by also taking the majority of your server infrastructure to the virtual environment.
What about the implementation team?
Both deployment and administration of the VMware infrastructure in our organization is performed by internal specialized teams.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Excellent review. Would be very interesting to see a debug tool like that. Version 6 is much improved over previous versions and I hear in Update 2 just released there is an HTML 5 client from the fling some time back.