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IT Administrator at a healthcare company with 201-500 employees
Real User
User-friendly, easy to manage, and straightforward installation
Pros and Cons
  • "The solution is user-friendly. It is easy to convert, create, and manage systems."
  • "On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities."

What is our primary use case?

We have implemented VMware vSphere a lot which is used for Server Virtualization. It has reduced the number of equipment that we need to use in the data centers servers, such as HP, IBM, Dell, and many others. We can use this solution for many use cases, even storage.

How has it helped my organization?

We have been able to reduce the amount of time between implementations and the number of systems needed which has allowed us to focus that time somewhere in our organization.

What is most valuable?

The solution is user-friendly. It is easy to convert, create, and manage systems.

What needs improvement?

On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities.

Buyer's Guide
VMware vSphere
December 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is easy to scale.

Which solution did I use previously and why did I switch?

We use Microsoft Hyper-V.

How was the initial setup?

The installation is straightforward. 

I have recently implemented version seven and I am monitoring the differences from five to seven.

What about the implementation team?

We have found sometimes when we have some instability it is difficult to get support for the specific issue.

What was our ROI?

We have saved money from reducing the number of systems needed, the time it takes for someone to do implementations, and the electricity used for the systems.

What other advice do I have?

My advice to those wanting to implement the solution is to make sure they read and know exactly what the solution does, and if there were updates from the previous version they have used, understand the changes before implementing.

I rate VMware vSphere a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Infrastructure Solutions Specialist at Fiber Misr
Real User
Good virtualization and optimization in an easy to use solution
Pros and Cons
  • "Good virtualization and ability to optimize and deliver an automated and orchestrated cloud platform on-prem."
  • "Higher cost than other similar solutions."

What is our primary use case?

We deliver this solution to our customers and we partner with the vendor. I'm a senior infrastructure solution specialist. 

What is most valuable?

This is a straightforward solution, there's not much troubleshooting required and the work around it is quite simple. I particularly like the virtualization and the ability of the solution to optimize and deliver an automated and orchestrated cloud platform on-prem. They regularly surprise us with great features developed by a very, very sharp R&D team that delivers up-to-date technology with more features and more valuable ideas to enhance and automate the platform with data center.

What needs improvement?

If you're converting from any other virtualization system to VMware, you will note that the price is significantly higher. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the scalability of the solution?

The solution is scalable to an unlimited number of hosts.

How are customer service and technical support?

Technical support is very helpful. They don't deliver the troubleshooting directly, but they understand and collect the logs and provide the procedure to follow in order to reach a solution.

How was the initial setup?

The initial setup is straightforward. VMware is a very, very easy system to implement and to administer, as long as you have at least some sort of experience. You don't need to be an expert but those who have a high-level knowledge of VMware can manage and deliver the crucial tasks. 

What's my experience with pricing, setup cost, and licensing?

There are different licensing costs depending on whether you're using the standard or enterprise solution. A socket in the standard solution might cost $1,000 whereas it would cost $4,000 for the enterprise socket. 

What other advice do I have?

I rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
VMware vSphere
December 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,369 professionals have used our research since 2012.
PeerSpot user
Senior System Engineer at a comms service provider with 201-500 employees
Real User
Feature-rich, easy to install, stable, with good support
Pros and Cons
  • "It is easy to use."
  • "They have multiple components required for the setup. It would be better to integrate it into one solution, especially for small business companies."

What is our primary use case?

We are resellers of VMware products. We sell both VMware vSphere and VMware vSAN.

This solution is used for infrastructure virtualization. It is deployed to get the most benefits of our hardware or for the user's hardware.

What is most valuable?

It is easy to use.

The features are very rich.

What needs improvement?

I would like to see it more open to working with other platforms.

They could improve the pricing. The license could be cheaper.

They have multiple components required for the setup. It would be better to integrate it into one solution, especially for small business companies.

For how long have I used the solution?

I have been acquainted with vSphere for two years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have between 10 and 20 users.

How are customer service and technical support?

Technical support is fine.

How was the initial setup?

The initial setup is straightforward.

Depending on the environment, it can take a couple of days to complete the installation and configuration.

We have a team of two engineers to complete the entire setup.

What's my experience with pricing, setup cost, and licensing?

It's a perpetual license paid on a yearly basis.

A customer can buy a license and support on a yearly basis.

The pricing should be more flexible and more affordable for the customer.

What other advice do I have?

I can recommend vSphere to other users who are looking into implementing it.

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1363245 - PeerSpot reviewer
CIO at a healthcare company with 1,001-5,000 employees
Real User
A perfect solution that is easy to use, easy to implement, stable, and scalable
Pros and Cons
  • "vRealize Operations Manager is the most valuable feature, but it is not embedded in vSphere; it is a part of vSphere. It is used for forecasting and checking the consumption of CPU, memory, and other resources. It has the capability to do the forecast based on the history and give advice on consumption. VMware vSphere is easy to use and easy to implement. Its learning curve is not sharp. Any engineer with little or medium knowledge of hypervisors and virtualizations can implement vSphere with a few clicks."
  • "Its performance is an issue in version 6.5, but with the inclusion of HTML files in vSphere version 6.7, the experience is seamless. In version 6.7, VMware has included the HTML file protocol for the web browser or web console, which has changed the console's response and improved the performance. We are using the trial version of vRealize Operations. It would be nice if some of those capabilities could be included in future versions of vSphere, not as a part of vRealize Operations, but in vSphere itself. It can provide some kind of forecast about your resource consumption based on the actual workload and modeling or testing scenarios. It can give you some advice or tips for the future growth of your infrastructure."

What is our primary use case?

Basically, our operation cluster is hiding under vSphere. 

What is most valuable?

vRealize Operations Manager is the most valuable feature, but it is not embedded in vSphere; it is a part of vSphere. It is used for forecasting and checking the consumption of CPU, memory, and other resources. It has the capability to do the forecast based on the history and give advice on consumption.

VMware vSphere is easy to use and easy to implement. Its learning curve is not sharp. Any engineer with little or medium knowledge of hypervisors and virtualizations can implement vSphere with a few clicks.

What needs improvement?

Its performance is an issue in version 6.5, but with the inclusion of HTML files in vSphere version 6.7, the experience is seamless. In version 6.7, VMware has included the HTML file protocol for the web browser or web console, which has changed the console's response and improved the performance.

We are using the trial version of vRealize Operations. It would be nice if some of those capabilities could be included in future versions of vSphere, not as a part of vRealize Operations, but in vSphere itself. It can provide some kind of forecast about your resource consumption based on the actual workload and modeling or testing scenarios. It can give you some advice or tips for the future growth of your infrastructure.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable enough. We are satisfied with its stability.

What do I think about the scalability of the solution?

Its scalability seems to be straightforward. Obviously, you have to check if you have the correct license. Otherwise, you will have to change the license. Licensing can sometimes stop you from growing.

We currently don't have any plans to increase its usage.

How are customer service and technical support?

We haven't raised any case with VMware so far. We didn't require any support from vSphere tech support.

Which solution did I use previously and why did I switch?

We moved from legacy servers to VMware Hyperconverged Infrastructure. We were using the ESXi version from vSphere, and then we moved to the cluster version. We have multiple servers in one cluster.

One of the main reasons for choosing vSphere was that it is one of the most known hypervisors in the market. It is easy to use, easy to implement, and straightforward. It was very good for our proof of concept, and we went for it. Eventually, we moved to a cluster infrastructure. Obviously, we use vSphere as the hypervisor.

How was the initial setup?

The initial setup was straightforward. The deployment took one to three days.

What about the implementation team?

We bought the local service from vSphere. The experience was overall good.

We have three people for its maintenance. They are system integrators and infrastructure administrators.

Which other solutions did I evaluate?

We also tested Microsoft Hyper-V, but at that time, it was unstable. It was not stable enough to be implemented in our environment. That's why we didn't use it.

What other advice do I have?

I would recommend this solution. I would rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user834129 - PeerSpot reviewer
VP Cloud Business at a tech services company with 10,001+ employees
Real User
It is fairly easy to use and has enhanced security, but the tech support is poor
Pros and Cons
  • "It is fairly easy to use and has enhanced security."
  • "The technical support is poor. We are in Australia, but we do not have the same level of support as the US and Europe."

What is our primary use case?

The primary use case is documentation.

How has it helped my organization?

I use this solution on AWS, which is pretty standard. It is fairly easy to use and has enhanced security. 

What is most valuable?

From a feature set point of view, I am quite comfortable with it. 

What needs improvement?

The pricing and tech support need improvement. 

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

I have not scaled it very high. I have only used it in small implementations. I only have a total of 190 people using the solution.

How is customer service and technical support?

The technical support is poor. We are in Australia, but we do not have the same level of support as the US and Europe. 

How was the initial setup?

Setting up this solution is not a problem. 

What's my experience with pricing, setup cost, and licensing?

The price is high. It would be nice if VMware made a price reduction. 

Which other solutions did I evaluate?

I looked at native AWS as an option. My preference is Oracle VM versus this solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Support at a energy/utilities company with 5,001-10,000 employees
Real User
It is a fast, and expedient solution. It performs our TCO easily.
Pros and Cons
  • "It provides a new environment in an expedient manner."
  • "It helps us with TCO."
  • "It is expensive."
  • "It could improve the hyper-conversions."

What is our primary use case?

We are using the VMware vSphere product to virtualize our servers and we are very succesful. We are very satisfied.

What is most valuable?

It provides a new environment in an expedient manner. It is a better use of resources between the servers. As we can use these resources better, it helps our TCO (Total Cost of Ownership) analysis.

What needs improvement?

We would like VMware to add capacity to add more equipment. We also think it could improve with the hyper-converged.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. We like that it is very functional and it has ability to access hyper-conversions. There is a capacity to grow the environment by adding the same type of equipment, and that really interests us. 

How are customer service and technical support?

I do not have experience with the technical support team.

Which solution did I use previously and why did I switch?

We looked at Microsoft Hyper-V, but it does not have all of the systematics of VMware vSphere.

What's my experience with pricing, setup cost, and licensing?

I think that vSphere is an expensive solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Network Engineer at a tech services company with 201-500 employees
Consultant
The High Availability, and flexibility are what we've found to be important for us It's made us a lot more agile.
Pros and Cons
  • "We've found the High Availability and flexibility to be important."
  • "They need to further develop graphics virtualization."

How has it helped my organization?

It's made us a lot more agile. We don't have to acquire new hardware just to bring it up or utilize new services for our customers. It makes it a lot easier for my team to allocate resources for the other business teams at the company.

What is most valuable?

The most important feature for us is clearly the foundation it provides. In addition to that, we've found the High Availability and flexibility to be important as well.

What needs improvement?

I definitely could see some improvements in Operations Management. That's another product that they have, but it's lacking in a few things. I feel that it's not as aggressive as it should or could be. They have different levels built into it, but I think they should have more aggressive levels.

Another area of improvement would be the further development of graphics virtualization. They've starting dabbling in that, it seems, but it definitely needs a lot more. They need to make it a little quicker and better.

What do I think about the stability of the solution?

I could count on one hand the number of times I've had issues with it and it's generally been related to hardware faults.

What do I think about the scalability of the solution?

It's been very much scalable. When we started using it, we only virtualized a handful of servers. We've since expanded it to virtualize about 90% of our infrastructure at this point.

How are customer service and technical support?

Customer Service:

Not really applicable to my situation. I've always had a good relationship with the regional sales rep but I don't need to contact him very often.

Technical Support:

It's been a little bit hit-or-miss at times. I think that's related to who picks up the phone first. They always get my problems resolved, but sometimes it ends up being quicker for me to figure out on my own than it is for them to get back to me. I've probably rate technical support a 6 out of 10.

Which solution did I use previously and why did I switch?

We evaluated Citrix, but in our testing, vSphere was definitely more stable. Once we got started with vSphere and saw what it could do, we liked it more and more.

How was the initial setup?

The initial setup is pretty straightforward, but it can get complex as you want to use more features. When we first started, it was very, very simple, but we've since made it a lot more complex to account for redundancy.

What about the implementation team?

We implemented using in-house talent.

What's my experience with pricing, setup cost, and licensing?

Make sure you find a good reseller you can trust. I don't have any advice with regard to pricing though, because the product is worth what you pay for it. I definitely feel like I"m getting good value.

Because there are multiple tiers, you want to make sure that you size your licensing appropriately. If you're going to have a stack, you're going to want to weigh the features that are available with the Enterprise versions versus the standard versions and really understand what you're going to get out of it.

Which other solutions did I evaluate?

Yes we looked at Xen server, but we had issues with VM stability. This was over 8 years ago though so obviously that isn't likely the same anymore.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Ops Manager is a good product but also requires Orchestrator for automation. Be sure to check out other vendors for this type of thing if you are looking for this. Very well written review of vSphere.

See all 2 comments
it_user694665 - PeerSpot reviewer
IT Infrastructure Team Lead / Project Lead IT at a mining and metals company with 1,001-5,000 employees
Vendor
Facilitated our disaster recovery by easy replication of the VM images.
Pros and Cons
  • "VMware's high availability which supports our SLA, VMware on the fly features like LUN expansion, P2V and API integrations are the most valuable features."
  • "The solution could benefit by expanding the CPUs and memory from different physical nodes."

How has it helped my organization?

The most important accomplishment was the cost savings that were achieved by server consolidation and eliminating dependency on the physical server's environment. This also facilitated our disaster recovery by easy replication of the VM images from one site to another.

What is most valuable?

VMware's high availability which supports our SLA, VMware on the fly features like LUN expansion, P2V and API integrations are the most valuable features.

What needs improvement?

The solution could benefit by expanding the CPUs and memory from different physical nodes. A more mature dashboard is needed; currently, we rely on third-party VM Management Solutions but most of the features have matured since we first started using it in 2007.

What do I think about the stability of the solution?

In the early years, we faced few issues but in the last four years, the environment has been quite stable.

What do I think about the scalability of the solution?

The software has been scalable, most of it depends on the physcial server's capacity.

How are customer service and technical support?

Technical support has been excellent.

Which solution did I use previously and why did I switch?

We did not use another solution; we started out with VMware and we now have Hyper-V and VMware.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing needs to be competitive since Microsoft Hyper-V has come a long way; they are both around the same price range.

Which other solutions did I evaluate?

We did not evaluate other solutions, it was the only leading product in 2007.

What other advice do I have?

If you need to meet your business SLA, then there is no second choice in virtualization to give you peace of mind; it is easy to manage, scalable, stable and has APIs to integrate with all the backup solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user11286 - PeerSpot reviewer
it_user11286IT - Server Administration with 501-1,000 employees
Vendor

Nice review! Curious about your VM replication - is your second site a DR facility such as SunGard? Do you utilize VMware's SRM?
Thanks!

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Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.