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Senior System Administrator at a financial services firm with 501-1,000 employees
Vendor
It cuts the cost of maintaining high availability, which is very expensive with physical servers.

What is most valuable?

Every organization that I know of that has wanted to implement virtualization in their environments wants HA with every virtual server. That's why for us, we've found the most valuable feature is the ability to move VMs between vCenters and fault tolerance within our four vCPUs.

I would also add that the vSAN feature was not useful beforehand but now with Hyper-Converged infrastructure it will simplify vSphere management as well as storage. We may be acquiring xRAIL from EMC which will definitely eliminate needs for storage as well as Fibre Channel switches.

How has it helped my organization?

The biggest advantage is that it cuts costs. A few years ago, I worked in an environment of all physical servers. It was very expensive to maintain high availability with them. vSphere cuts that cost.

No more lengthy physical server server restores. When this product is coupled with Veeam Backup and replication restoring whole virtual machine or individual files or active directory objects virtually happen in minutes.

What needs improvement?

I'd like to see small VMDKs in the next version since Hyper-V provides that option. Right now, that process with vSphere is still manual and requires downtime.

For how long have I used the solution?

I have used this product for the last five years.

Buyer's Guide
VMware vSphere
April 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,671 professionals have used our research since 2012.

What was my experience with deployment of the solution?

With previous versions, for example in 5.1, it was inconvenient to deploy an SSO database. Now, an SSO database is local and automatically installed.

What do I think about the stability of the solution?

It's highly stable.

What do I think about the scalability of the solution?

It scales without issues.

How are customer service and support?

The level of technical support depends on who you're talking to. Some people are more experienced than others. Overall, though, I'd rate them well, but they don't respond very quickly during the weekends.

Which solution did I use previously and why did I switch?

I used Hyper-V, which worked well on a single server running Windows 2008 R2. But as soon as a cluster is configured, there are lots of issues with SCVMM. I've heard that Microsoft made some improvements and the product is now more stable, but VMware ESXi is based on the Linux OS and is much more stable. I've had to learn command-line code in Linux, but VMware is better than Microsoft.

How was the initial setup?

It's very easy to set up because it's a popular product and there are many online articles. VMware articles are a bit dry. Many consultants post their experiences, making deployment of vSphere straightforward so long as it's planned properly.

What about the implementation team?

I have implemented this product either from scratch or as part of an upgrade. One piece of advice that I would give is to make sure that the certificate is minimum 1024 bits (I forgot to check that). Other than that, an upgrade or set-up is very straightforward, especially with v6.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

I believe for Version 6 the minimum key requirement for CA signed SSL certificates is 2048 not 1024. Nice review.

it_user386772 - PeerSpot reviewer
Server Manager at a local government with 1,001-5,000 employees
Vendor
The ease of administration and flexibility are the most valuable features for us.

What is most valuable?

The ease of administration and flexibility are the most valuable features for us. Performance, stability, and functionality just keep getting better.

How has it helped my organization?

It enables us to move faster when we're going through the legacy systems. Before vSphere, someone had to wait between one and three months to get service which we can now implement in ten minutes.

What needs improvement?

There are a couple areas for improvement that I can see. First, I'd like to see better performance for vCenter. And, I'd also like to see NSF 4.1 fully supported. There are some NSF features lacking from version 3 to 4.1.

For how long have I used the solution?

We've been using it for more than ten years.

What was my experience with deployment of the solution?

We've had no issues deploying it.

What do I think about the stability of the solution?

The stability has been great. I have only experienced one point down and that was caused by our system.

There was also an issue with expiring licenses in 2008, but that was fixed pretty quickly and a new implementation was put in place to prevent that from happening again.

The product has been so stable that we keep using it. We also didn't want to change it too much because it would require management team training.

What do I think about the scalability of the solution?

It has scaled for us and the workload that we have that runs on it.

Which solution did I use previously and why did I switch?

We started using it because there weren't any competitors at the time. There was only VMware.

How was the initial setup?

Complexity depends on how you're implementing it because vSphere has a lot of products. If you're looking looking to install vCenter, it quite easy.

If you're using a lot of the other products, you have to be careful. Today, we use almost every product from VMware and we still have to be careful with the updates.

What's my experience with pricing, setup cost, and licensing?

Start small in a development environment. For $200 per year, you can get access to files VMUGs. 

You can get a 60-day free trial with a download from the VMware website, but I recommend using VMUGs and attending local VMUG meetings. They have a lot of really capable technicians who really love to share.

Which other solutions did I evaluate?

Of course we continue to look at the competitors to see what features are coming. In my opinion, it doesn't matter because VMware is still ahead of the competition.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user386772 - PeerSpot reviewer
it_user386772Server Manager at a local government with 1,001-5,000 employees
Vendor

This review was from a Phone Interview whereabouts The interviewer unfortunately messed The review up. I was regering to The messing NSF features support between NSF 3 and NSF 4.1 supported in vSphere 6.

See all 3 comments
Buyer's Guide
VMware vSphere
April 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,671 professionals have used our research since 2012.
PeerSpot user
System Administrator - Backup & Storage Specialist at METRO SYSTEMS Romania
Consultant
vMotion and Storage vMotion, Storage APIs, Storage Thin Provisioning, and good integration with LUN mapping to VMFS are reliable features.

What is most valuable?

Pretty much everything about VMware is a strong point. From my point of view, it's one of the most stable and scalable technologies on the market, and when it comes to virtualization it's probably the very best there is. 

As a backup and storage admin, I haven't had the chance to explore in-depth all of its features, but what I did get to work with thoroughly seemed very reliable, just to name a few: vMotion and Storage vMotion, Storage APIs (such as VAAI), Storage Thin Provisioning, good integration with LUN mapping to VMFS, etc.

How has it helped my organization?

Obviously, it brought with it many of the unique things that any virtualization technology provides, such as High Availability and trimming down costs and data center space requirements. It helped us develop some of our most important and complex infrastructure projects, such as: VDI, Internal Cloud (IaaS for internal Dev Teams), Data Center Clustering with good High Availability potential, etc.

What needs improvement?

Hard to say what I'd like to see in the next versions. Over the years, the VMware development team constantly delivered major improvements to this product. I've only had the chance to work version 4.5 up to 5.5. Since I haven't had the chance to test the current version which is 6, I think it wouldn't be fair to make suggestions due to the fact that some of my ideas may have already been implemented starting with version 6. 

However, when I think of what tried me most with vSphere, it's probably the fact that my colleagues and I on the Virtual Infrastructure Admin team always had to do debugging and troubleshooting on VM configuration files in a manual manner if we wanted to bring to life broken VMs. 

Sure, some official KBs are pretty useful but not all issues can be covered by them. It would really ease up and speed up the troubleshooting process for advanced and experienced administrators if vSphere had some sort of VM file debug tool that can also run automatic integrity checks and repairs based on the entire set of configuration files, live run-logs, a potential database that logs the history of changes made to the VMs, and stuff like that. 

This would be especially useful when you have environments that tend to do a lot of Snapshot manipulations such as those that use specialized virtual backup and/or replication software.

For how long have I used the solution?

I've been using it for about a year and a half. Currently, the organization where I work has most of its virtualized infrastructure running v5.5 (we're towards the end of a broad upgrade project) throughout the last year and a half. Since I've been occupying my current position, I've also had the chance to use also versions 4.5, 5 and 5.1.

What was my experience with deployment of the solution?

Deployment isn't the simplest nor the most complex. If you can install a standard HP & Dell server, there's no reason you couldn't take care of a VMWare ESXi Hypervisor. After that, configuration and administration via the vSphere console is pretty easy.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues with scalability.

How are customer service and technical support?

Personally, I haven't had the chance to work with the VMware customer service since most of the issues encountered were usually fixed by applying the solutions presented in official KBs.

Which solution did I use previously and why did I switch?

Before VMware, our company used to employ Citrix for the VDI infrastructure. Besides being more easy to use for the common VDI user, VMware also allowed us to step up the game by also taking the majority of your server infrastructure to the virtual environment.

What about the implementation team?

Both deployment and administration of the VMware infrastructure in our organization is performed by internal specialized teams.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Excellent review. Would be very interesting to see a debug tool like that. Version 6 is much improved over previous versions and I hear in Update 2 just released there is an HTML 5 client from the fling some time back.

it_user330075 - PeerSpot reviewer
Director of IT Infrastructure at a media company with 501-1,000 employees
Vendor
It helps in managing computer and storage resources, and in shrinking your physical environment significantly.

Valuable Features:

vCenter Server Appliance (vCSA) is the server that controls and manages your VMware environment. I would suggest using this over the vCenter Server Windows install. It has the advantage of easier install and manageability and seems to be the method most preferred by VMware, as well.

Much of the management of the VMware environment can now be done from the web interface, but you can still use the vSphere fat client, which is still my preferred method of interacting with the VMware environment. The web interface is better than in past iterations, but still just lacks that little something that would make me voluntarily to move to it on a permanent basis.

Improvements to My Organization:

VMware will assist your organization in managing computer and storage resources, and you will be able to shrink your physical environment significantly making it easier to manage in the long run. So don't expect immediate returns. There is a high price to be paid for licensing, hardware, configuration, and knowledge acquisition.

Room for Improvement:

VMware interacts with a lot of various hardware and has a vast array of capabilities and it seems that new capabilities are being added all the time. I would like to see more documentation and assistance provided by re-sellers to assist in the initial design of customer environments.

Cost and Licensing Advice:

There are 3 levels of licensing: Standard, Enterprise, and Enterprise Plus. VMware is very pricey and really the most useful in very large virtualization environments. It takes a lot of hardware and configuration knowledge. If you don't already have this in house, obtaining it can be pricey as well. 

If you aren't already familiar with virtualization environments, I would suggest taking a course and/or doing a lot of reading before deciding on a license and configuration.

Other Advice:

The best advice I could give is spend a lot of time designing your environment to receive VMware. Read everything you can get your hands on, and take a good online course or attend one in a city near you. Be aware that you will need to know a lot about computers, storage, networking, and security environments to determine the best design for you. 

Download the latest ESXi version and build a test lab. You get 60 days to play with the full gambit of features. Then get a lot of advice from vendor specific engineers, HP, EMC, Netapp, Cisco, etc. because the hardware you choose will run into configuration issues specific to the vendors you choose to use in your environment. Don't go into this thinking you will see immediate returns on your investment. This is a long term design decision.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user280818 - PeerSpot reviewer
it_user280818Systems Engineer at a engineering company with 501-1,000 employees
Real User

As today, a vCenter Server Appliance instance can be scaled as the same vCenter Server instance in a Windows server, it also saves you from licensing cost from Windows Server and Database system. Especially, deployment is fast and easy. You can even automate its deployment process.

it_user321357 - PeerSpot reviewer
System Administrator at Maricopa County Community College District
Vendor
We had a lot of disparate hardware that we've now been able to consolidate onto one platform.

Valuable Features

  • Reliability
  • HA
  • DR
  • Ease of deployment
  • We had a lot of disparate hardware and now able to consolidate into one platform
  • Easy to keep hardware up to date

Improvements to My Organization

So much easier to back things up now. We had Oracle, SQL, everything was just a one-off, but we now have just one process for all our VMs.

Room for Improvement

We have vCloud suite, Hyperion was a pain, but now they've just announced integration into vCenter, so everytime I have a complaint, they’ve already started to address it.

Stability Issues

  • Great stability, no complaints at all
  • More we move to appliances
  • Easy to keep up to date

Scalability Issues

  • We had a lot of standalone boxes, and management wanted to go to VMs
  • We were able to consolidate all hardware without purchasing anything extra
  • Able to carry us through several years when unable to purchase hardware

Customer Service and Technical Support

They've always been excellent, but we rarely contact them maybe one or two times a year. When we’ve had issues, it’s resolved in hours. We have TAM (tech account manager) so helped things along.

Implementation Team

We had vendor come out and it set up on 3.5, and once we got our feet wet, it's easy to maintain and upgrade.

Pricing, Setup Cost and Licensing

Only purchase what you’re going to use, our management makes decisions, and buy lots of products we’re not using.

Other Solutions Considered

We chose vSphere because of it's ease of use, especially that it's easier than Hyper-V. Deployment would have been more labor intensive, and wouldn’t have saved any more money in the long run.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user298443 - PeerSpot reviewer
Network/Systems Administrator at a insurance company with 501-1,000 employees
Vendor
It's helped to reduce the overall physical footprint of the environment and to improve availability times.

What is most valuable?

Storage vMotion and vMotion are the greatest of use in my current role; however, the most prevalent features would have to be Fault Tolerance, SRM and DRS.

How has it helped my organization?

In my current role, VMware has been used to reduce the overall physical footprint of the environment as well as ease the management aspect of all the virtual environments we used to house. In previous roles, it not only improved the aforementioned pieces but it also improved availability time lines in a significant fashion.

What needs improvement?

The room for improvement would be just like they did with the C# (thick) client back in 2.5.1 and 3.X, they need to work on the speed of the web client as they are moving towards a distributed management environment. The C# client had its issues back in its inception so they are going through the same growing pains again with the web client. Other than that, I would like to see a stripped down version of DRS brought into the Standard licensing model as the jump from a Standard license to an Enterprise (or Enterprise Plus) license is enormous.

For how long have I used the solution?

I’ve been using VMware in an enterprise workspace since version 2.5.1 in 2005. I have since had experience with version 3.5, 4, 5.0, 5.5 and 6.0. I'm also currently using vCenter Server 6.0.0A and B.

What was my experience with deployment of the solution?

No issues were encountered in the latest migrations that have been performed but this is due to previous experience.

How are customer service and technical support?

VMware has a great customer service department. If you use a trusted partner hardware (ie, HP in my experience) for your servers, they will also assist in diving into the hardware aspect of the issues you are faced with to hopefully resolve the problem. I’ve always found the VMware support has been there when I needed them. Their response times are very good and the knowledge each support engineer I’ve worked with has been more than satisfactory. I haven’t run into a “blame game” with support while using VMware.

Which solution did I use previously and why did I switch?

At my current employer, they used to use Hyper-V 2008. We migrated to VMware due to a more robust feature set and the fact that, yes Hyper-V has a lot of the features that VMware does but, once deployment is complete, VMware is a clearly more stable product than Hyper-V in the long run. I’ve seen and been involved with a few Hyper-V migrations that go from VMware to Hyper-V and after six to 12 months, most of those installations wanted to migrate back to VMware.

How was the initial setup?

The initial installation and setup of an ESXi server is very straightforward. When you start getting into the implementation of a vCenter Server you find all the “nooks and crannies” of the installation that are available. It is definitely more complex with a vCenter Server but that is mostly only if you are using all the features available to you. If you just use vCenter for managing multiple hosts at an Essentials license, it isn’t very complex at all.

What about the implementation team?

We implemented using an in-house team (myself). The advice I have is: When you are building a virtualization environment, be it VMware, HyperV, Citrix, KVM, etc., you need to make sure you build the hosts that are going to run the environment properly. Along with that, you need to make sure the storage infrastructure and network are healthy prior to performing an upgrade. If you “cheap” out on any of those aspects, the deployment will suffer in some way.

What other advice do I have?

Yes, we evaluated Hyper-V 2012. From previous experience as well as feedback from the community we decided to move forward with VMware.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1478514 - PeerSpot reviewer
Database Administrator at a government with 1-10 employees
Real User
Setup is simple; offers stability and scalability
Pros and Cons
  • "This solution is very stable. It's scalable and simple to set up."
  • "Archiving, exporting, and backing up need to be improved for this solution, because they're slower than expected."

What is our primary use case?

We're using VMware vSphere for our server services. We're using it primarily for hosting services. As an example, our mail server: Zimbra Mail is hosted on that virtual environment. Our web server, our DNS server, and all our public servers are also hosted in that environment.

What needs improvement?

An area for improvement for VMware vSphere is the archiving tool, because sometimes we are using the VMware OVF Tool for backups, but archiving is not very fast when we are backing up the virtual machines. It needs improvement.

What we'd like to see in the next release is for the exporting process to be improved, because what we've observed is that when exporting VMware graphically, sometimes the process stops. We have to use the command-line utility: OVF Tool which is more reliable, so we'd like VMware vSphere to have a better and faster exporting process.

For how long have I used the solution?

I've been using VMware vSphere for five years now.

What do I think about the stability of the solution?

VMware vSphere is a very stable solution.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

How are customer service and support?

We have not contacted the technical support of VMware, because whenever we found difficulties, we either Google or check forums for solutions.

How was the initial setup?

The initial setup for this solution is simple.

What about the implementation team?

I deployed this solution myself.

What's my experience with pricing, setup cost, and licensing?

Pricing can still be improved for this product.

What other advice do I have?

I've been using the VMware Workstation for eight years, while the VMware vSphere, I've been using for five years.

This solution is deployed on-premises on a physical server for hosting services. Our public server is on a virtual environment.

I'm very satisfied with VMware vSphere.

Deployment of this solution took one day for the supervisor cluster and the virtual machine.

I can't say exactly how many users are using VMware vSphere in our organization, but it's more than 1,000. We have a virtual mail server with 1,000 accounts. We have a website with approximately 200 to 300 visits per day. We also have an internet proxy used regularly by all the internal users to access the internet. We have not measured usage for the DNS server. We have no statistics for it.

We have plans to use other tools from VMware like the vCenter. We have not yet explored it sufficiently, so we use it more. We have plans to use the vMotion to move virtual machines.

My advice to people who plan to use VMware vSphere is to first pay more attention to the materials, e.g. the physical server, because all the virtualization performance resides and depends on that physical server. This means it has to have a good dimension, a good amount of memory and disk space, and a good network controller card. You have to choose a server which is physically robust, strong, and powerful, so you can deploy with the best performance in your virtual environment.

I'm rating VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder & Technology Advisor at EUC Solutions
Real User
Easy to set up and maintain, feature-rich, professional support
Pros and Cons
  • "It is the number one virtualization-layer platform available, and a lot of people trust it."
  • "To manage it properly, you have to know this product really well."

What is our primary use case?

The primary reason our customers use vSphere is to consolidate their workloads and realize the other benefits that virtualization provides. For example, they create HA or VM-level HA to facilitate DR.

Essentially, our clients use vSphere for all of the reasons that people use a virtualization layer.

I am a virtualization technician, doing software technology consulting for virtualization and VDI. 

How has it helped my organization?

This is a solution that is normally very straightforward. It doesn't give you many surprises. It's very stable. However, one should have good knowledge when it comes to it because sometimes, you have to use the command line for troubleshooting. For unseen problems, you sometimes need to dig deep to troubleshoot.

What is most valuable?

vSphere is a robust and feature-rich virtualization platform. It is the number one virtualization-layer platform available, and a lot of people trust it.

Many other platforms now provide similar features but VMware was the first to provide enhanced recorders, DRS, fault tolerance, vMotion, and others. They pioneered these features and they are very stable.

VMware also provides software-defined storage, vSAN, which is built into the kernel. This is a plus point.

Other good features include DRS, HA, fault tolerance, vSAN, and vCenter is a very good management interface.

This platform is easy to maintain. 

What needs improvement?

To manage it properly, you have to know this product really well. For the most part, it is very easy to use.

For how long have I used the solution?

I began working with VMware vSphere in 2007 or 2008 when it was version 3.x. 

What do I think about the stability of the solution?

This is the most stable virtualization platform available.

What do I think about the scalability of the solution?

In the three years that I have been running my consultancy, I've found that VMware is always part of a large project. Most of the time, I have had a good experience with it.

We have done multiple enterprise services projects using this solution. For example, we were working on a Horizon View PoC for a client.

vSphere is scalable; you just have to add to your cluster and it will increase. You can scale up or scale-out, like any other software. Basically, you can add to it as much as you want to.

I trust VMware products and I definitely want our installed base to increase. I want to enhance my own knowledge and skillset, as well. As we move forward and expand, I am equipping myself with more cloud knowledge and focusing on new technologies. One new product that I am looking at is Carbon Black. Throughout this, I will continue to promote VMware because they are a vendor that I trust.

How are customer service and support?

The VMware support is very professional. Most of the time we've used them, they were very good.

Which solution did I use previously and why did I switch?

As a technology consultant working for customers with varying requirements, I work with other virtualization platforms. Two of these are Microsoft Hyper-V and Citrix XenServer.

How was the initial setup?

The initial setup is very easy and there is nothing difficult about it. Initially, some people get stuck when they are setting up the supporting services, like DNS, but other than that, the setup is plain and simple.

The length of time required for deployment depends on whether your disk is an SSD. If so, then the copying will be fast. Also, if you have more memory then it will install quicker. 

Regardless of how it is set up, you have to build the basic infrastructure to put in most of your workloads. Sometimes, you manage an existing one but most of the time, we have to deploy a VMware infrastructure.

A single person can basically manage it, although this depends upon the deployment size. If it's a huge deployment, then it requires a good design and it requires proper planning. You need to know your capacity requirements, for example.

If you understand the environment and the design then maybe you can segregate the work into two or three people. Sometimes if it's a small project, a single person can do it. It all depends on the files and complexity of the solution you are providing to the customer.

What about the implementation team?

We deploy this product ourselves.

What's my experience with pricing, setup cost, and licensing?

The licensing model is not complex.

It is a perpetual licensing but there is also an annual maintenance cost. The price of the solution depends on the features that you want. You can have a very basic setup or you can choose a more advanced set of features. The more features that you want and the more extensive your requirement is, the more you have to pay.

What other advice do I have?

In Pakistan, for the most part, organizations are still catching up in terms of the cloud. There are no large data centers because cloud providers do not exist locally. Neither AWS nor Azure has a presence.

The closest data centers to us are Singapore and Dubai. As such, the cloud is not very popular yet and most of our customers have on-premises deployments. We do expect this to change.

My advice for anybody who is implementing this product, or any piece of software, is to have a reasonable level of knowledge in advance of the deployment. That is key in IT.

If you are a consultant, as opposed to an end-user, then you need to have a deep knowledge of the product because there are circumstances where you have to go beyond the normal configuration. Sometimes you have issues that can only be resolved if you are well-equipped with the knowledge.

I also recommend that people plan their deployment. VMware is a wonderful product and it will definitely provide you with the functionality to meet your technical requirements. You will be a very satisfied customer while using it, but the key is to know the product and plan things properly.

Overall, this is a good product and I do not feel that there is much missing. It is the best virtualization platform available.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.