Our clients use the product for virtualization. Some of our internal divisions also use the product for virtualization.
Managing Director at CompTech Network System Ltd
Saves cost and provides high availability, but it is inefficient and expensive
Pros and Cons
- "The solution saves cost."
- "The solution is slower than other tools."
What is our primary use case?
What is most valuable?
The solution saves cost. We can run seven to eight different applications on it. SDDC is the best feature. The data center replication features and high availability are valuable to us. We use the product because of its HA. The HA solution is more comprehensive.
What needs improvement?
VMware is not efficient. The solution is slower than other tools. We can run applications on other platforms whose VMs are faster than VMware’s. We can also run bare metal on physical servers, but it will be very expensive compared to VMware.
For how long have I used the solution?
I have been using the solution for seven to eight years.
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is very scalable.
How are customer service and support?
The support could be better. The team is not very responsive. It keeps sending us to the resellers and distributors. Support is not that good compared to Microsoft’s.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment is very complex. We cannot design the tool without VMware-certified architects or professionals. We need at least five people for designing, planning, deployment, and maintenance. Maintenance does not require many people. Our operations personnel can maintain it. The deployment takes at least two weeks. The learning curve for operations is not that steep, but the learning curve for deployment is very steep.
What's my experience with pricing, setup cost, and licensing?
The product is very expensive.
What other advice do I have?
We use the solution internally and externally. We have different virtualization platforms. VMware is a mature solution. It's stable but a bit pricey. It doesn't have any competition. If we compare it to the full solution stack, it's a very mature solution. Overall, I rate the product a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Technical Lead at Sopra Steria
Easy-to-deploy product with user-friendly GUI
Pros and Cons
- "It is easy to deploy and find troubleshooting articles as well."
- "There could be an inbuilt dashboard for reporting purposes."
What is our primary use case?
We use the product for server virtualization.
What is most valuable?
VMware vSphere has a user-friendly GUI. It is easy to deploy and find troubleshooting articles as well.
What needs improvement?
There could be an inbuilt dashboard for reporting purposes. At present, we have to use another paid solution for the same.
For how long have I used the solution?
We have been using VMware vSphere for the last ten years.
What do I think about the stability of the solution?
I rate the product's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten. We have a huge environment with VMware infrastructure for multiple users.
How are customer service and support?
We encountered some delays with the responses from the technical support team. The resolutions could be more informative.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used Citrix before. It could be more stable. Comparing both the solutions, VMware is better than Citrix.
How was the initial setup?
The initial setup process is straightforward. It takes around four to five hours for end-to-end configuration. We have 60 to 70 engineers to manage the deployment.
What was our ROI?
The product helps us save around 20% to 30% of costs.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. I rate the pricing a three out of ten. They have multiple products with extra services. It increases the cost.
What other advice do I have?
I recommend VMware vSphere and rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Manager at TCX
It's more mature and reliable than competing solutions
Pros and Cons
- "Our customers opt for virtualization because it's cheaper and better than non-virtualized solutions. VMware is probably the best on the market now."
What is our primary use case?
We implement all the standard VMware data solutions. Typically, that's vSphere and sometimes DataCore, the other product we like. We use vSphere for the virtualization of data servers, and other common uses.
How has it helped my organization?
Our customers opt for virtualization because it's cheaper and better than non-virtualized solutions. VMware is probably the best on the market now.
For how long have I used the solution?
We're implementers and we started using vSphere when it was first released. We've been with VMware since the beginning. There was no ES6 at that time, only GS6 on Microsoft, so we started with Windows-based VMware. It's an old solution. We've been using it for a long time.
What do I think about the scalability of the solution?
We haven't encountered any limitations with vSphere's scalability. At the same time, we usually do not install huge server farms here in the Slovak Republic, so we only use VMware for small installations with a few host servers. I don't think we'll reach the limits of VMware's scalability since we only work with small organizations.
Which solution did I use previously and why did I switch?
We tried Hyper-V a few years back, but there was a problem with the 2012 version of Hyper-V, so we prefer VMware because we know it works. However, I'm not sure about the newer versions of Hyper-V. I can only speak to our experiences with the older one. We weren't satisfied with the features, and the Microsoft code had bugs that they didn't repair those errors.
Overall, Hyper-V was a highly unstable solution at the time, so we decided to stick with VMware because it was much more reliable. Maybe Microsoft has improved Hyper-V since then. I can't say.
What other advice do I have?
I rate VMware vSphere nine out of 10. It does what we need it to do, and works fine. There aren't any additional features that we need at this time.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Principal Consultant at Absolute Precision
Great ability to redistribute loads, re-spin failed processes and monitor resource utilization
Pros and Cons
- "The ability to monitor resource utilization."
- "Inability to get to a single hypervisor environment to support a container environment."
What is our primary use case?
Our primary use case is for integrating data feeds from multiple applications.
What is most valuable?
The ability to redistribute loads, to re-spin failed processes, monitor resource utilization, and such are all valuable features in VMware. In industrial IoT, most elements end up being terrestrial. With VMware, especially when you're working with niche products, you can manage the integrated solution and multiple systems from a single pane of glass.
What needs improvement?
We're moving towards containerization and it was unclear what I'd have to do to support containerized environments alongside multiple systems of Linux and Windows. My aim was to get to a single hypervisor environment in which I could support a container environment as one of the array of other applications. Whether due to a lack of training or information, I was unable to get to that. Some people look at VMware as being an alternative to containerization, enabling them to dispense with solutions like Kubernetes and Docker in order to do away with VMware. That's not the reality and I'd like to have a transparent platform that can support all of them.
Aside from cost, I'd like to see some simplification in the solution. The main issue is manageability or scalability of skilled resources, the degree to which the product delivers a stable environment that can be managed by a less technical person.
For how long have I used the solution?
I've been using this solution for two and a half years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is very easy to scale, especially when you are trying to scale resource availability and the management of the solution. You need to have a degree of transparency across all those environments.
How are customer service and technical support?
I haven't personally had any contact with technical support.
Which solution did I use previously and why did I switch?
I've deployed Docker as a standalone using Linux, multiple servers, etc. I'm currently learning Kubernetes so that I can create a new island in the chain and do a container, but I still have the other systems that continue to run in environments best suited to VMware.
How was the initial setup?
The initial setup is straightforward for a computer savvy guy. I haven't experienced any bugs or glitches. Our customers are generally small to medium size organizations.
What other advice do I have?
For now, I would go with VMware for the Windows and Linux environment and do Kubernetes as a new island in the chain for containers. For most organizations, the ideal is the number of other users of a solution, because they're the ones that find the problems before you. Going off into some experimental environment may sound great and you might have a good initial experience, but if you're going to be the only person walking the minefield, it may not be a good ending.
I rate VMware nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Tim Infrastructure, and IT Security at Lembaga Penjamin SImpanan
Helpful load balancing, reliable, and responsive technical support
Pros and Cons
- "The most important feature is the ability to balance the servers with Distributed Resource Scheduler (DRS). It is a very useful feature and should be mandatory for vSphere to have but it is only available in the enterprise edition. It should be available in all versions."
- "We are provided with a mini dashboard that has been improved in the latest version but it still could be better. The monitoring is now available on the vCenter dashboard and the vROps has been added to the basic version that had to be purchased separately before. A complete dashboard has always been provided with some competitors, such as Nutanix."
What is our primary use case?
Previously, we were using the conventional physical server but we now use the enterprise version of VMware vSphere to virtualize all of our servers. All of the servers in our company are now virtualized servers. In 2016, we do not know that virtualized servers can be monitored, we have implemented monitoring for the virtualized systems and management allowing us to create DR for the solution.
What is most valuable?
The most important feature is the ability to balance the servers with Distributed Resource Scheduler (DRS). It is a very useful feature and should be mandatory for vSphere to have but it is only available in the enterprise edition. It should be available in all versions.
What needs improvement?
We are provided with a mini dashboard that has been improved in the latest version but it still could be better. The monitoring is now available on the vCenter dashboard and the vROps has been added to the basic version that had to be purchased separately before. A complete dashboard has always been provided with some competitors, such as Nutanix.
For how long have I used the solution?
I have been using the solution for approximately seven years.
What do I think about the stability of the solution?
The solution is reliable.
How are customer service and technical support?
We have purchased the platinum technical support and they are responsive. They answer emails and telephone calls quickly.
Which solution did I use previously and why did I switch?
I have used Hyper-V previously.
How was the initial setup?
The initial setup is easy but the security configuration is complex.
What's my experience with pricing, setup cost, and licensing?
We are on a perpetual license for VMware vSphere and the price can be expensive compared to other solutions, such as Hyper-V. They should lower their price.
Which other solutions did I evaluate?
I have evaluated Nutanix.
What other advice do I have?
I would recommend this solution to others. I advise those wanting to use the solution to test it out and compare it to competitors.
I rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Support Coordinator at a computer software company with 5,001-10,000 employees
Is stable and integrates well with other environments
Pros and Cons
- "It is a very stable solution. Integration with other environments was simple to achieve."
- "The documentation could be improved. It does not help me to show the client the value of going with VMware vSphere rather than an open source or cheaper solution."
What is our primary use case?
It's the main virtualization solution for our clients.
What is most valuable?
The HA and DRS are very valuable.
It is a very stable solution.
Integration with other environments was simple to achieve.
The initial setup is simple even for complex environments. The documentation for implementation is very good.
VMware vSphere has great technical support.
What needs improvement?
The documentation could be improved. It does not help me to show the client the value of going with VMware vSphere rather than an open source or cheaper solution.
If we have extensive documentation that is complete and helps us understand all the features, it will help us to try to propose the solution itself and try to show the value of going with it.
For how long have I used the solution?
I've been using VMware vSphere for more than twenty years.
What do I think about the stability of the solution?
When compared to the stability of other solutions, VMware vSphere is by far the most favorable.
How are customer service and technical support?
Compared to Microsoft's technical support, it's by far the best experience that we've had.
How was the initial setup?
The initial setup is very simple. Even for more complex environments, it's really pretty simple. The available documentation is complete, which helps specialists create more complex solutions in VMware.
What's my experience with pricing, setup cost, and licensing?
This is not the cheapest solution, but when you consider the stability of VMware vSphere, it is a great solution.
Which other solutions did I evaluate?
My clients evaluated Hyper-V because they use a Microsoft environment.
What other advice do I have?
I recommend that they get familiar with the technology and also with the documentation for implementation. It's really complete. I would also recommend that they obtain the training available online, which is really good.
On a scale from one to ten, I would rate this solution at ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Systems Administrator at a consultancy with 5,001-10,000 employees
We have seen a significant performance boost for legacy apps, and we're able to rapidly scale workloads
Pros and Cons
- "The most valuable features for us are DRS, VMotion, and, of course, some of the analytics that we were able to define to quantify our workloads and tell us how we are able to make our data center more efficient."
- "I'd like to see a little bit more integration for VDI. I think that Composer servers, security servers, broker servers with connections, I'm not sure they are necessary at this point. Perhaps they could have a lot of those functions baked directly into the hypervisor. It seems to me that if the hypervisor is scalable and flexible enough, that the processor and compute can handle all of that. Maybe we eliminate those other components for VDIs and have more mixed workloads: server workloads and desktop workloads all in the same hypervisor."
What is our primary use case?
The primary use case is enterprise virtualization for server consolidation, energy conservation, data center space conservation, and overall efficiency and scalability.
The mission-critical apps we use it for are everything from machine-learning to business processing to scientific research and development.
How has it helped my organization?
We have absolutely seen a performance boost, in particular with some of our legacy applications. For some of the legacy apps, we have seen at least a 75 percent increase. In addition, some of the newer applications have also seen a boost because they're just more efficient running on VM rather than on bare metal. For the newer apps, depending on how they're optimized, the increase has been at least 10 percent.
Another benefit we have seen is the many-to-one relationship of VMs to hardware, versus one-to-one. It's a real win-win for our data center. It's a win-win for taxpayer dollars. And from a scalability point of view, we're able to rapidly scale workloads where we weren't able to do so before, working with just our pure hardware.
In addition to that, it really fits nicely into our automation efforts, where we can dramatically reduce the deployment times for applications and the services we provide.
What is most valuable?
The most valuable features for us are DRS, VMotion, and, of course, some of the analytics that we were able to define to quantify our workloads and tell us how we are able to make our data center more efficient.
It's absolutely efficient and simple to manage in general. Set it up, configure it, then monitor, manage, and maintain. That's it. What makes it simple to manage is that we use a flavor of Auto Deploy, storage policies, among other features around policies, where they come online and their policies are in them. Everything conforms to a policy. It's pretty much set up for good.
What needs improvement?
I'd like to see a little bit more integration for VDI. I think that Composer servers, security servers, broker servers with connections, I'm not sure they are necessary at this point. Perhaps they could have a lot of those functions baked directly into the hypervisor. It seems to me that if the hypervisor is scalable and flexible enough, that the processor and compute can handle all of that. Maybe we eliminate those other components for VDIs and have more mixed workloads: server workloads and desktop workloads all in the same hypervisor.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Having been a customer for a long time, and running this for well over a decade, stability has not been a problem. It has its nuances, it's not perfect, but stability hasn't been an issue.
What do I think about the scalability of the solution?
Scalability has been the goal all along here, to be able to meet in the middle of the scalability, horizontally and vertically. We have over 10,000 users.
How is customer service and technical support?
We've used technical support in the past. It was "fair" in the beginning, it's certainly better now. We don't necessarily rely too much on support now because there's such a breadth of knowledge in the community and among other customers so that everybody is connected.
How was the initial setup?
I've been involved from the beginning until the end. In the early days, before ESX, we worked with what was called GSX, or Ground Storm X. It wasn't easy, but once you got it configured it worked and it did what it was supposed to do. We didn't have any major issues.
It was all self-installed. A lot of it was a matter of reading the directions, following them, and going to "next".
What was our ROI?
One of the things I think a lot of people are inherently bad about is assuming ROI and never quantifying it. Where I am, we've done a pretty good job of quantifying over the years. We've not only studied everything down to the number of Velcro ties used but the number of cores, the cost per core for network, even power cords, and including the consumption of water.
We've been able to quantify virtualizing everything we can, instead of just assuming it, for ROI. We have been able to show quite a bit of good discipline around that. Again, on behalf of tax-payer dollars, I feel confident that with our shift to virtualization over a decade ago, we can definitely quantify our ROI. It's really simple.
Data-centers grow in a different direction now. They grow smaller and they become very dense, very lean, and that, unto itself, shows an ROI. There's really not a whole lot of assuming at this point that needs to be done. It's just there. You can quantify it very easily.
What other advice do I have?
I have recommended VMware over the at least 12 years now that I've been working directly with them and VMware's hypervisor products. I've recommended it to a lot of folks, and this goes back to the days when other players were involved; companies like Virtual Iron and Zen. VMware has always been a leader in that space and I foresee that they always will be.
Although I work in government, we are actively pursuing VMware on Cloud and we are awaiting certain certifications to help drive the initiative. At the moment we're at a standstill with that.
In over a decade, from where we started until where we are today, I would say that this solution is right around a 10 out of 10. And I can confidently say that for any customer. Even for those who are just starting up, you're working with a product that's tried and true. It didn't just come out yesterday. It's been here for a very long time.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Monitoring Tools Analyst at a individual & family service with 10,001+ employees
We're able to have all VMs use the ESXi and to move all blades without ever affecting the user experience.
What is most valuable?
The HA and DRS capabilities are great. Right now, we’re able to basically use the ESXi and move all the blades without the users ever knowing anything was different.
How has it helped my organization?
Having all the VMs and everything work without the user experience being affected.
What needs improvement?
That’s a hard question since I don’t know what new features there are in v6 other than single-user sign-on. I’m curious to see the release of v6 here, as I want to see how the client version works. I also want to get an overall view of how it works, as well as how well the mobile management works.
Of course it has room for improvement, but it’s the best in the field as there’s not many better options.
What do I think about the stability of the solution?
It’s been very stable for us. I’m still on version 5.5, so one of the things I wanted to do is check out if 6 is worth upgrading to.
What do I think about the scalability of the solution?
We don’t have many users, and right now, it’s just me who's running this solution. For the VMs, we’ve been able to get requests from my internal customers to just improve on the sizes, and it works very, very well.
How are customer service and technical support?
I’ve had mixed results primarily because I’ve had issues that have dragged on for a while, but for the most part in terms of responsiveness and explanation they’ve been very good. Once I articulate my problem to them, they explain the steps to take next very well.
Which solution did I use previously and why did I switch?
We had lots of servers, and the costs were also huge. The cost was not only in buying hardware, but also looking at, in the data center, the footprint that we were taking up, and having to pay for all of that. Thus, we knew we needed to become more cost effective, and we were able to move from many locations into one server location in a chassis.
How was the initial setup?
The environment that I manage now was set up about six years ago. We had an outsourcer (third-party) set it up since we wanted a professional to setup a new technology. He royally screwed it up, and we had to come back, completely rip it up, and restart. VMware had to help us get it back up to speed since that point.
Which other solutions did I evaluate?
Capabilities, as we do a bake-off to essentially evaluate options. We look at multiple vendors, and see if they meet X and Y demands, and see who does it best.
I have a list of things that I think I need, but it helps to see what others need and want as well. After seeing their pros and cons, we can reevaluate on what we need in our environment accordingly.
VMWare was the vendor that won last time, nobody wanted Hyper-V. We looked at Hyper-V and VMWare only, and nobody wanted Hyper-V. VMWare delivered far better test results.
What other advice do I have?
Without explicitly saying look at VMWare, understand what functions you need in your products, look at different vendors and what they claim to provide, and then bring them in house to see if they deliver on their claims. They have to pass all of the tests that your company needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Product Categories
Server Virtualization SoftwarePopular Comparisons
Proxmox VE
Hyper-V
Oracle VM VirtualBox
Red Hat OpenShift
Oracle VM
Nutanix AHV Virtualization
Citrix XenServer
IBM PowerVM
OpenVZ
XCP-ng virtualization platform
ISPsystem VMmanager
Odin Virtuozzo Containers
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- VMware ESXi or VMware Workstation?
- How does VMware ESXi compare to alternative virtualization solutions?
- VMware has been positioned in the Leaders Quadrant of Gartner’s Magic Quadrant for four years. Agree/Disagree? Why?
- Proxmox vs ESXi/vSphere: What is your experience?
- Oracle VM vs. latest VMWare?
- Which is the most suitable blade server for VMware ESXi?
- What do each of the VMware and Citrix products do?
- What is the biggest difference between Nutanix Acropolis and VMware vSphere?
- Moving from ESXi Essentials to plus: key install or a reinstall? What are my options for a redundant active passive san?
- What are the main differences between Proxmox versus VMware vSphere?