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Disaster Recovery & Cybersecurity Consultant at a consultancy with 1-10 employees
Real User
Top 5
An effective tool for automation and orchestration of complex activities
Pros and Cons
  • "Its ease of use and scalability are valuable."
  • "There should be more comprehensive cyber recovery capabilities."

What is our primary use case?

For one client, the use case was to facilitate data center migration, and for another client, it was for failover and failback of the data center for DR. We wanted to have controlled failover and failback of related applications for DR.

We have not used it for disaster recovery in the cloud. Everything has been on-prem so far.

How has it helped my organization?

Zerto helps in automating disaster recovery capabilities. It allows automation and orchestration of complex activities.

We have used Zerto to help protect VMs in our environment. Zerto’s overall effect on our RPOs has been pretty good.

It has also been effective for our RTOs.

Zerto has helped to reduce downtime, specifically for failover and failback, but it is hard to qualify the time saved.

Zerto has not saved us time in a data recovery situation due to ransomware or other causes because we have not been impacted by any such issue.

Zerto has helped to reduce the organization's DR testing. There is about 20% reduction.

It has also reduced the number of staff involved in a data recovery situation, but I have not seen any reduction in the number of staff involved in overall backup and DR management.

What is most valuable?

Its ease of use and scalability are valuable. 

I also find the near-synchronous replication to be valuable. It is extremely important for organizations.

What needs improvement?

There should be more comprehensive cyber recovery capabilities.

Buyer's Guide
Zerto
March 2025
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Zerto for two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. It is deployed across multiple locations. There are roughly about 4,000 VMs.

We might use it to migrate to cloud solutions. It is to be decided.

How are customer service and support?

I have not reached out to them myself.

Which solution did I use previously and why did I switch?

We were using SRM. We switched to Zerto for automation.

Zerto is highly effective in terms of ease of use as compared to other solutions. Zerto is also pretty effective in terms of its speed of recovery.

We can easily migrate data using the Zerto console.

Zerto has not yet replaced all of our legacy backup solutions but it will.

How was the initial setup?

Our setup is all on-premises. I was involved in its deployment to some degree. It was pretty straightforward to deploy.

It took about three months. It was an enterprise-wide solution.

What about the implementation team?

It was a combination of in-house staff and a third party. The third party was a VAR or value-added reseller.

It required just a handful of staff for deployment. It does not require any maintenance from our side.

What was our ROI?

We have seen an ROI, but I do not have the metrics.

What's my experience with pricing, setup cost, and licensing?

It is not a bad pricing model.

Which other solutions did I evaluate?

We evaluated other options on paper, not physically.

What other advice do I have?

Zerto is an effective tool for automation and orchestration of complex activities.

The biggest lesson that I have learned by using Zerto is the need for application involvement and defining protection groups.

Overall, I would rate Zerto a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2264514 - PeerSpot reviewer
Sr IT Engineer at a tech vendor with 10,001+ employees
Real User
Easy implementation, real-time replication, and fast recovery
Pros and Cons
  • "Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated."
  • "I would rate them an eight out of ten because not every response is as we expect. They do resolve the issue, but sometimes customers have unusual questions, and they are not able to say how exactly to fix that or how to do something,."

What is our primary use case?

I am a part of the disaster recovery team. We manage Zerto for our customers. We perform business-as-usual tasks such as installing Zerto or implementing Zerto for VMware infrastructure and if needed, for cloud infrastructure. We manage Zerto on a daily basis. We create the VPG, add virtual machines to the replication, operate Zerto to perform maintenance, and so on.

We use Zerto for live replication. It is real-time replication that takes around a couple of seconds. We don't use long-term retention or backup. We perform failover tests and live failovers as well.

How has it helped my organization?

Our customers are mostly satisfied with RPO, which only takes a couple of seconds. It does not cause big problems. It usually takes a couple of seconds. You do not have to perform any specific actions to keep it running because it mostly runs by itself and even resolves some of the issues itself. Zerto is very much related to VMware infrastructure. If VMware infrastructure is running fine, then Zerto runs fine as well. Zerto itself does not cause any problems.

I cannot compare it with others because we are mostly using Zerto, but we are very satisfied with it because within a couple of minutes, or even seconds, we are able to recover a VM or multiple VMs. Other recovery systems might work similarly.

What is most valuable?

Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated. It does not have large requirements. There are mostly network requirements. It is required to be connected to two sites or more, and then you just install Zerto Virtual Manager. You also install virtual replicators on the ESXi host and perform replication of VMs.

What needs improvement?

I do not have any specific ideas right now. I know they moved to the appliance version with Zerto 10, but I do not have much experience with that because we are still using Zerto 9.5 and 9.7. The appliance will be faster and more secure. It will be good.

I do not need any additional features. The replication is real-time. We are very satisfied that this is happening all the time. We do not have to touch anything. When we implement it in a proper way, everything works fine. We just let it be.

For how long have I used the solution?

I have been using Zerto for around two years as an engineer.

What do I think about the stability of the solution?

If the VMware infrastructure works fine, then Zerto works fine. I have only observed a couple of issues, but usually, Zerto Virtual Manager and VRAs work fine. They are not very problematic.

What do I think about the scalability of the solution?

I do not have much experience with scalability. One of the customers has eight vCenter servers, and each one of them has Zerto implemented. They are all connected with each other, so sometimes replication goes to a couple of vCenters. Another customer has only two vCenters but with a large number of ESXi hosts in VMs. There are around 500 VMs that we have in production for one customer. 

How are customer service and support?

I have contacted their support multiple times. They are quick to respond. They are happy to help. They are happy to connect by Zoom to have a session to share the screen. I am satisfied with them so far. I would rate them an eight out of ten because not every response is as we expect. They do resolve the issue, but sometimes customers have unusual questions, and they are not able to say how exactly to fix that or how to do something, but overall, it has been very good.

How would you rate customer service and support?

Positive

How was the initial setup?

I have implemented Zerto from scratch on the infrastructure. In most cases, I am not configuring the network. There are other engineers to do that, but if the network is working and I have all the information I need, then installing Zerto Virtual Manager and Virtual Replication Appliances (VRAs) is very smooth and simple.

If everything is configured as it is supposed to be, it does not take long. It also depends on whether you need to deploy a Windows VM or appliance. If you need to deploy an appliance, it will take a little more time. Deploying a VM and installing Zerto Virtual Manager and VRAs takes a couple of hours.

What other advice do I have?

I would rate Zerto a nine out of ten. There is always room to improve, but I do not have anything specific that can be improved.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Zerto
March 2025
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Paul Velasquez - PeerSpot reviewer
Senior Engineering Recruiter at a manufacturing company with 10,001+ employees
Reseller
An easy-to-use solution that reduced our downtime and improved performance
Pros and Cons
  • "The way we can use checkpoints from each VM to restore them is an excellent feature, and the replication is great."
  • "The solution is very expensive."

What is our primary use case?

Our primary use case currently is for replicating virtual machines on a production site and for backups. We also use it for onsite cloning, and we have a license that enables us to do that.

We don't use Zerto in the cloud at the moment. 

How has it helped my organization?

The tool gave us a better way to respond to any problems on the production side and improved how we can recover. The recovery capability is the best part of Zerto.

The solution reduced our recovery time objective (RTO) and improved performance on the IO by around 10%. When we implement failovers and synchronization to VMs with databases, we see a marked increase in performance.         

The solution helped reduce our downtime. Before we implemented Zerto, my organization did a recovery that took four hours. Since implementing, the last time we did a recovery, it took one hour, so the solution makes recovery significantly faster. The cost of three hours of downtime to my company would be very high.   

What is most valuable?

The way we can use checkpoints from each VM to restore them is an excellent feature, and the replication is great.

Zerto is easy to use, and it saved us five times in three years; on those occasions, we had problems with our VMs, and we used the product to roll back to a functional state or for failover, which resolved our issues. 

Regarding near-synchronous replication, Zerto is the best application we have right now. We could get another solution to do the same job, but from a design point of view, Zerto is an excellent tool for replication and synchronization, and we don't have a problem with it.

What needs improvement?

The IT could be better; we have sectioned areas and databases for iOS, Windows, and Linux. Because the solution is centralized, each computer has the VMs from every section running.

The solution is very expensive. 

For how long have I used the solution?

I've been using Zerto for three years. 

What do I think about the stability of the solution?

Zerto is highly stable, and I rate it ten out of ten for stability. 

What do I think about the scalability of the solution?

We didn't have to scale the solution, so I can't speak to the scalability. 

How are customer service and support?

I give the technical support full marks; it's simple to open a case and get a quick response from the support staff. We rarely experience issues requiring us to contact support as it is.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't previously use another solution of this kind. 

How was the initial setup?

The initial setup was straightforward; it wasn't complex at all. It was very simple to install and set up the replication, more so than other solutions. 

The replication functionality is very user-friendly, so that was the easiest part. At the same time, the security aspect of the solution, integrating with our firewalls etc., was the most challenging element of the deployment.

What about the implementation team?

We carried out the implementation via an in-house team. 

What's my experience with pricing, setup cost, and licensing?

The cost is one of the only drawbacks of Zerto because it's very high, and the overall impact of the solution on our organization is relatively low. This is why we are trying to figure out if another product could fulfill the same role for cheaper.

Which other solutions did I evaluate?

We are currently evaluating Veeam, and how that would fit into our system, as many of our clients use it, so we wonder if it may be a better option for us.

What other advice do I have?

I rate the solution ten out of ten. 

My advice to potential customers is to carefully determine the requirements for such a solution and how Zerto fulfills those. Some solutions do the same job for cheaper, so considering the price has to factor into the cost-benefit analysis.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1953303 - PeerSpot reviewer
Manager of IT Technical Operations at a non-profit with 201-500 employees
Real User
Top 20
Is easy to use, has a faster recovery speed, and saves time
Pros and Cons
  • "Zerto saved us a lot of money compared to the cost of replicating at the LUN level. It also really simplified it and gave us shorter RTOs and RPOs."
  • "I would like to be able to replicate one to multiple without having to recreate every VPG. That would save us a lot of time. When we add a site or move our DR to a different site, I have to recreate everything from scratch. So, it'd be cool to be able to just repoint an existing VPG to a new site without having to recreate everything."

What is our primary use case?

We use Zerto to replicate to a cloud center.

How has it helped my organization?

Zerto saved us a lot of money compared to the cost of replicating at the LUN level. It also really simplified it and gave us shorter RTOs and RPOs.

What is most valuable?

We got hit with ransomware about three years ago, so we had to do a full recovery with Zerto. The recovery is the best feature.

When you compare the ease of use of Zerto versus that of SAN, Zerto is a lot easier because you can do it at the actual virtual machine level versus doing the whole LUN. In the latter case, in the event of a recovery, you would have to recover the whole LUN and see what's in there. It is a lot easier to do any operation with Zerto.

We were hit with ransomware about three years ago, and the amount of time that it took us to recover from that with Zerto was weeks less than it would've taken us with our previous DR solution.

When you compare the speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions, Zerto is a lot easier and faster because you can choose what to recover and when. In the event of a disaster, for instance, you can recover your most important stuff first.

Zerto certainly reduced the staff involved in a data recovery situation. It's so easy to use that one person can do it all in those events. You won't need a guy from the VMware team and another from the storage team. It's all done at the DM level, so, it's easier to recover without having to involve other teams. With our previous solution, we would have needed three to recover, and I was able to do it all myself with Zerto.

It absolutely helped to reduce our organization's DR testing because it's so fast and easy to test without disrupting anything. We can choose what to test, more critical versus noncritical, and how frequently we want to test. About 75% of that saved time is allocated to value-added tasks.

What needs improvement?

I would like to be able to replicate one to multiple without having to recreate every VPG. That would save us a lot of time. When we add a site or move our DR to a different site, I have to recreate everything from scratch. So, it'd be cool to be able to just repoint an existing VPG to a new site without having to recreate everything.

For how long have I used the solution?

We started using Zerto in mid-2018.

What do I think about the stability of the solution?

We haven't had any issues with stability. It's always up and running. Whenever there's an issue at the DM level that affects it, it'll give an alert.

What do I think about the scalability of the solution?

It seems like Zerto would be good for a big environment. Ours is small and doesn't really grow a lot; the size stays static. However, having worked with it for a few years I wouldn't be worried to use it in a bigger environment.

How are customer service and support?

Zerto's technical support is good. Whenever we have issues, which is rare, they are fast to respond. When we had our major issue, I had a lot of calls with them, and we had to work around the clock. They did a good job of passing us through every time zone and keeping us engaged with someone. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used the snapshot and replication of our SAN that we used to have. It wasn't necessarily a true DR replication tool, but it would do a snapshot and then put a copy of that snapshot somewhere else. That was our DR plan before switching to Zerto.

How was the initial setup?

The initial setup was really easy and fast. We had it installed in less than an hour, maybe even half an hour. After that, we created our groups. The time for that would depend on how many DMs you have, but it's easy and intuitive.

What about the implementation team?

We had someone from Zerto walk us through the installation and setup. They explained every step as we went through it, and it was excellent.

What was our ROI?

We certainly have seen an ROI. When we got hit, we saved a lot of money because we were able to recover RBMs. Without Zerto, we would have been in serious trouble. So, it definitely returned the investment many times over.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty competitive to that of other options out there. When we shopped around, it was in line with the price of other solutions.

Which other solutions did I evaluate?

We looked at Veeam and Avamar. At that point, Zerto was the only one that did CDP, and that was the reason we went with Zerto.

What other advice do I have?

On a scale from one to ten, I'd rate Zerto a ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1951128 - PeerSpot reviewer
Converged Infrastructure Engineer at a insurance company with 1,001-5,000 employees
Real User
When a server needs to be moved over in a crisis situation, this solution has been there to help me out
Pros and Cons
  • "It is way faster than just manually moving VMDKs, etc. It saves hours of time and a significant amount of money."
  • "I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."

What is our primary use case?

I primarily use it for disaster recovery backup. Also, whenever we need to move things between our different environments, e.g., moving it to different vCenters and Azure, that is primarily done through Zerto

How has it helped my organization?

We are in the process of doing a disaster recovery test soon, and Zerto is at the forefront of that. Zerto is really helping out with this. The bigwigs, who don't know anything about technology, come to us and then we explain Zerto to them. Whenever we simulate failures, Zerto has been able to seamlessly and instantly recover. This really gives our team big brownie points.

What is most valuable?

The most valuable feature is Instant Recovery. Especially when a server needs to be moved over in a crisis situation, Zerto has been there to help me out in a pinch. It is really fast and responsive. It is always there when you need it most.

It is great for reliability. 

What needs improvement?

I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time.

For how long have I used the solution?

I have been at the company for about six months and using Zerto the whole time.

What do I think about the stability of the solution?

It is pretty stable. The only problem I have is with the vRAs sometimes freezing up. Other than that, it has been pretty stable and reliable. I feel like we can count on it.

What do I think about the scalability of the solution?

It is very scalable. I feel comfortable with it. if we needed to expand in an instant we could.

How are customer service and support?

I have only used our customer support for upgrades, but they have been great and helpful. I would rate them as 10 out of 10.

How would you rate customer service and support?

Positive

What was our ROI?

If I have networking issues on one vCenter, then I can just Zerto it over to another vCenter. This instantly fixes the problem, saving us time and money. In one case, our phone system was down because we were having a network issue at one of the vCenters. So, I just moved the machine over to the other vCenter through Zerto. It came back online, bringing us back up.

It is way faster than just manually moving VMDKs, etc. It saves hours of time and a significant amount of money.

Which other solutions did I evaluate?

I can compare Zerto to Rubrik's instant VM recovery from our backups. Zerto is faster. Since Zerto is instant, it is always watching while Rubrik has to take time and restore everything.

What other advice do I have?

The solution is really good. I am super happy with Zerto.

I would rate Zerto as 10 out of 10. They are great.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Team Lead / Virtualization SME at a retailer with 10,001+ employees
Real User
It is low maintenance; it's set and forget
Pros and Cons
  • "It is pretty easy to use. The interface is intuitive and easy to use. Once you set it up, it just works. So, it is great."
  • "It has some quirks. We have quirks with appliances. Some things don't really work as expected, but it is minor."

What is our primary use case?

Database replication is our primary use case. We don't use Zerto for backups. We use Zerto as DR at our sites.

It is deployed on-premises at several sites.

How has it helped my organization?

It is a good DR solution for a number of databases that we use. It is just a DR solution that works. It does that continuously. I like it. Once it works, it is set and forget.

We have used it as a test in a data recovery situation due to ransomware or other causes. We haven't had to use the actual recovery. We haven't actually had to use it in an actual DR scenario, but we do DR testing. The switchover is pretty good.

What is most valuable?

Recovery is the most valuable feature. It has a good DR solution.

Zerto's ability to provide continuous data protection is good. It works. It has continuous availability.

It is pretty easy to use. The interface is intuitive and easy to use. Once you set it up, it just works. So, it is great. 

I like that it's low maintenance; it's set and forget.

As far as replication technology goes, it is a pretty good product.

What needs improvement?

It has some quirks. We have quirks with appliances. Some things don't really work as expected, but it is minor. It doesn't really affect the overall functionality.

For how long have I used the solution?

I have been using it for a couple of years.

What do I think about the stability of the solution?

The stability is good. There have been no major issues.

I have 12 engineers on my team. We maintain/administer Zerto to our organization.

What do I think about the scalability of the solution?

It scales pretty well.

We have a large environment, but this actual deployment is pretty limited. It has a targeted use. We are protecting some production databases.

How are customer service and technical support?

The support is good. I would rate them as eight out of 10.

Which solution did I use previously and why did I switch?

We had another version of Zerto that we decommissioned, then we built a new one.

Zerto was already present in the company when I came onboard. We just renewed the support and built several new instances.

How was the initial setup?

I was involved in the initial setup from the start. It is very complex as far as requirements go and what needs to be set out for Zerto. Once you set it up, it is fine. It works.

Back and forth, our deployment took a couple of weeks. It was deployed on different sites. We needed to set up, provision, have networks open, firewalls, and allocate dedicated storage. We also needed to install it, build it, deploy the agent on the host, and configure it.

What about the implementation team?

I deployed the solution myself.

What was our ROI?

I am pretty sure my company has seen ROI.

What other advice do I have?

It is a good solution. It doesn't work for everything, but for certain use cases. You can't restore your entire site with it. However, if you need to restore or replicate a certain number of production and mission-critical applications, it is a good solution for that.

I like Zerto. We have big databases, so it does take a lot of storage to replicate it, but I think it is a good solution. I would recommend it.

I would rate it as eight or nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Systems Specialist at KESA
Real User
Easy to operate and very dependable.

What is our primary use case?

Disaster Recovery and quick file recovery.  We have used Zerto to recover from Ransomware three times.  Between the attacks we have recovered over 2 million files.  We have never paid a ransome.  Our users were only affected just under two hours with the attacks, majority of the time is actually figuring out in the office which pc actually had the crypto locker program running.

How has it helped my organization?

Zerto was able to use an EMC PROD SAN, and a HP DR SAN with no issues or compatibility problems which allowed us to avoid buying expensive hardware for a DR site.

Zerto has allowed us to feel comfortable our data is being replicated, and the data is not corrupted.

What is most valuable?

Zerto is packed full of useful features. The main feature is easy to manage, you will not need to be in Zerto day to day as it runs flawless.

Zerto has a plugin to integrate seamlessly into VMware VSphere tab.

I would highlight is the fact Zerto was used to migrate all of our VMs from one data center to another data center (two different physical locations) when we upgraded to new hardware. The migration was a breeze.

My second valuable feature is being able to click just a few points in the program to initiate a test vm recovery at our DR location. After testing, all test VMs are deleted along with the data. This is automated, you do not need to interact with deleting VMs.

In Zerto depending on your hardware and internet connection between your production site and DR site you can expect an RPO of 15 seconds.

As of the summer 2016, Zerto just created an extremely fast way to recover files from their journal. Instead of going to our long term backup program and taking a half hour or longer to find a file, Zerto is getting me the file in 4min. This is making my life easier and keeping users happy.

What needs improvement?

I would like to see Zerto come up with an emergency line for support. Support does get back to you quickly, but when your heart is racing because something happened the calmness of a pro on the other end would be helpful. The reports also need TLC, as I do not really find them helpful.

With these two minor negatives the product and support are great and they get the job done. I am an extremely happy Zerto supporter.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The only issue with stability was when I caused the issue by changing VM settings in the DR site. This was a great test for support, they took care of the issue quickly and got me back up and running.

I consistently see 8-18 seconds RPO. We test DR by adding a file to a server, then 1minute later launching the test failover to a site that is 6 hours (drive time) away. The file will be there in the DR bubble.

What do I think about the scalability of the solution?

We added new VMs with no issues, the only issue to keep in mind is the more VMs you add, the more storage your DR needs.

How is customer service and technical support?

Customer Service:

Outstanding! Pre-sale we had someone with Zerto actually come to our office and make sure this was the right choice for us. After we went live we had a few calls (initiated by Zerto) making sure we were happy and everything was running smooth. We still get periodic emails checking on us. I have not seen that with other companies.

On the Zerto team, Jennifer and Ciana helping us in our times of need.

Technical Support:

AWESOME!

Tech Support is all initiated by email, but then Zerto will call you if needed. This avoids phone cues. The person I talked to the two times I called in were awesome, they were very knowledgeable. Even though I caused one of the issues that needed fixed by support, they did not treat me with any disrespect even though I caused the issue. The tech did explain how to correctly do the tasks.

How was the initial setup?

We had a very experienced consultant set us up.

What other advice do I have?

My advice for someone thinking about Zerto is to do the trial run that Zerto offers, you will be impressed. If you are looking to get RPO's of 30seconds or less, Zerto can do it. I typically see 8-18 seconds RPO. Needless to say this depends greatly on your WAN link.

I highly recommend going to Boston in 2017 and meeting the staff at Zertocon!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2507058 - PeerSpot reviewer
Infrastructure manager at a financial services firm with 201-500 employees
Real User
Ensures that we have the most up-to-date information in the case a disaster occurs
Pros and Cons
  • "My organization has experienced the benefits of using the tool, which include the ability to test our disaster recovery quickly."

    What is our primary use case?

    The primary use case for Zerto in my company is to manage disaster recovery.

    How has it helped my organization?

    My organization has experienced the benefits of using the tool, which include the ability to test our disaster recovery quickly.

    What is most valuable?

    The most valuable feature of the solution is the constant synchronization, ensuring that we have the most up-to-date information should a disaster occur and we need to handle failovers.

    Zerto's near-synchronous replication is why we first acquired the product.

    Zerto's overall effect on our RPOs is such that it improves them significantly, and it is the reason why we purchased the product. Rather than having to recover from backup, which is time-consuming, it is available instantly.

    If I compare the speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions, Zerto is at least five times faster than other products.

    What needs improvement?

    It turns out that my organization has not been using all the capabilities of Zerto and we just found from the session, HPE Discover'24, that the things we were looking for already existed within Zerto. I don't have anything to ask for improvement in Zerto.

    I don't want any additional features in the product as I would be busy employing the functionalities I recently found out are available in the solution.

    For how long have I used the solution?

    I have been using Zerto for seven years.

    What do I think about the stability of the solution?

    The tool is very stable.

    What do I think about the scalability of the solution?

    The scalability is fine for our company. We are a relatively small organization, but it has done everything we needed.

    How are customer service and support?

    The solution's technical support has been solid and very good, and we hope it stays that way under HPE.

    Which solution did I use previously and why did I switch?

    In our company, we would recover from our backup software, so things depended on whatever backup tool was used at the time.

    How was the initial setup?

    When it comes to the product's initial setup phase, Zerto's support has been very strong and relatively straightforward.

    What was our ROI?

    I have experienced a return on investment from the use of Zerto. The exercises associated with disaster recovery are faster and we are able to save time now in our company.

    What's my experience with pricing, setup cost, and licensing?

    Fortunately, the tool's pricing and licensing are not a concern for me at the moment. Other teams handle it.

    Which other solutions did I evaluate?

    The evaluation of other solutions against Zerto was pretty quick. In our company, after we saw a Zerto in use, we couldn't find anything else like it in the market.

    What other advice do I have?

    I have used Zerto to protect VMs in our company's environment.

    Considering that there is always someplace to go from where our company is currently, I rate the tool a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Updated: March 2025
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    Download our free Zerto Report and get advice and tips from experienced pros sharing their opinions.