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reviewer1951122 - PeerSpot reviewer
IT Architect at a healthcare company with 10,001+ employees
Real User
Pretty easy to scale, not only horizontally, but also vertically
Pros and Cons
  • "Using Zerto, you can have your VM up and running in a matter of minutes. All you need to do is flip a switch, then you are good to go."
  • "It needs more documentation and automation features. I would like more documentation on designing an environment and network operations. On the automation side, I would like automation to clean up the environment in cases of a failed DR effort. An API interface to perform the DR exercise would also be nice."

What is our primary use case?

We use it to protect VMs. Disaster recovery is our use case. Our compliance requires that we need to simulate a DR exercise every six months if we are protecting a VM. One of the features of Zerto is simulating a disaster recovery exercise in case of failure. We fail back the VM to the DR site, and when the event is over, we fail it back to the production site.

We are using one of the newer releases, but we are still six months behind.

How has it helped my organization?

It meets our SLAs for RPOs and RTOs.

What is most valuable?

  • Replication
  • Failover and failback for DR

What needs improvement?

It needs more documentation and automation features. I would like more documentation on designing an environment and network operations. On the automation side, I would like automation to clean up the environment in cases of a failed DR effort. An API interface to perform the DR exercise would also be nice.

Buyer's Guide
Zerto
December 2024
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,369 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Zerto for seven years.

What do I think about the stability of the solution?

It is stable. We have had no big problems. 

There have been a few minor upgrades.

What do I think about the scalability of the solution?

It is scalable. From a few hundred to 5,000, it has been pretty easy to scale, not only horizontally, but also vertically.

Zerto is protecting a couple thousand VMs.

How are customer service and support?

The support is very good with quick response times. They are helpful. If you open a session, they will take over and immediately solve your problem. I would rate them as nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used SRM and Veeam. 

Zerto is a better product. It has more modern features. It is easy to use. It also has a good interface with command line for scripts.

How was the initial setup?

The initial setup was very straightforward. The solution is easy to implement. You implement it and it starts working out-of-the-box. There is not much configuration required. It takes a couple of hours to have it up and running, protecting you.

What about the implementation team?

We deployed the system ourselves.

What was our ROI?

We have seen ROI with the RTOs, RPOs, and speed of recovery.

Using Zerto, you can have your VM up and running in a matter of minutes. All you need to do is flip a switch, then you are good to go.

Which other solutions did I evaluate?

For speed of recovery, Zerto is faster than SRM. SRM takes more time and needs some manual effort. Veeam is pretty good and on par with Zerto.

What other advice do I have?

Do a PoC. You can compare it with other products, like SRM and Veeam. Then, you will see that difference. It is good to have the solution working in a lab. Or, engage Zerto who can assist you in building a lab for it.

I would rate the solution as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineering Manager at Thomas Jefferson University Hospital
Real User
Enabled us to consolidate data centers and move workloads to our primaries
Pros and Cons
  • "One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."
  • "The syncing of the replication needs improvement. My experience has been that, every once in a while, when you go to do a failover, it tells you it's not syncing. Then you have to troubleshoot and figure out why it's not fully synced up."

What is our primary use case?

We've been using it to consolidate data centers. We have 13 hospitals and two main data centers and a cloud presence. We're trying to collapse everything. We've been using Zerto to move the workloads over to our primaries.

How has it helped my organization?

It's allowed us to save a lot of money by collapsing a few data centers. We have been able to evacuate the hardware in the one data center in our virtual environment, and then shut down and get rid of all those hosts. And it has saved us time in our failovers, from collapsing data centers to our primaries. It enabled us to do that on the fly.

What is most valuable?

One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end.

What needs improvement?

The syncing of the replication needs improvement. My experience has been that, every once in a while, when you go to do a failover, it tells you it's not syncing. Then you have to troubleshoot and figure out why it's not fully synced up.

For how long have I used the solution?

I have been using Zerto for three years.

What do I think about the stability of the solution?

It's pretty stable.

How are customer service and support?

I've never had to use the technical support.

Which solution did I use previously and why did I switch?

We use VMware SRM pretty exclusively for our disaster recovery stuff. SRM and Zerto are very similar in the way they work. Zerto enables features that SRM doesn't give us and that's why we purchased it.

Also, it takes half as much time to failover with Zerto as it does with SRM. Every six months we do a failover of our Epic environment from one data center to another, and we use SRM for that. We've been using Zerto for failovers from one data center to another for data center consolidation, and those seem to happen a lot faster than SRM.

What was our ROI?

We've definitely gotten our money's worth out of it for what we've been doing. We have been able to close three data centers so far.

Which other solutions did I evaluate?

We looked at Veeam, but that was a long time ago.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Zerto
December 2024
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,369 professionals have used our research since 2012.
Tim Kovars - PeerSpot reviewer
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
Real User
Fast replication and recovery, and the mobile app is great
Pros and Cons
  • "The ability to perform DR testing to ensure data integrity is critical."
  • "Increased granularity in how long to keep the journal would be nice."

What is our primary use case?

We primarily use this solution for disaster recovery. The initial sync was from Pure to Compellent, and DR with disparate storage was great. Once we identified our critical servers, vetted the Live and Test Failover, and got the necessary configuration at our DR site, we are now able to perform tests in a safe bubble.

How has it helped my organization?

This solution is an integral part of our DR plan. The data and servers we needed are protected in a group as I need them. Changing or adding servers is easy and fast. The ability to protect resources that are in hurricane zones has been fantastic. Being able to safely perform DR testing remotely has enabled us to meet DR goals that were put in place. The first DR test with everyone in a room was fun, as everyone who hadn't seen it was amazed at how fast a server can come online.

What is most valuable?

The replication has been outstanding, it was three times as fast as initial Compellent replication. The ability to copy new data and protect new servers without a significant delay in getting the data is very valuable.

The ability to perform DR testing to ensure data integrity is critical.

The mobile app is great.

What needs improvement?

Increased granularity in how long to keep the journal would be nice, currently you can only do hourly up to 1 day, after that it is only daily.  The ability to test failover for a single VM in a VPG would be beneficial for testing purposes.  Currently alerts come from both replication managers at times, creating a lot of alerts; reducing those would be good.


For how long have I used the solution?

We have been using this solution for just under two years.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

Setup is really easy and quick. Make sure that you have your desired networking for replication and testing in place.

What's my experience with pricing, setup cost, and licensing?

You are getting what you pay for, as this is a solution that requires minimal management after it is configured.

Which other solutions did I evaluate?

We did not evaluate other options that are worth noting.

EMC was too expensive and everything else was tied to the storage vendor.

What other advice do I have?

It has been a great purchase, and we have no regrets.

Not much can be improved in this solution as it has performed to what we had hoped and has the features we currently desire.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Services Manager at M. J. Electric, LLC
Real User
We were able to start replication within minutes of the initial setup
Pros and Cons
  • "During a failover to a DR site, Zerto can automatically change the IP address of servers."
  • "With Zerto, we were able to replicate our virtual servers to a remote DR site across a WAN connection."
  • "The initial setup was very straightforward and easy. We were able to start replication within minutes of the initial setup."
  • "I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit."

What is our primary use case?

Virtual server replication, as well as a level of backup, to our disaster recovery site.

How has it helped my organization?

Zerto is the key to our DR strategy. With Zerto, we were able to replicate our virtual servers to a remote DR site across a WAN connection. Zerto has made it possible to have different hardware (processor and storage) at each site.

What is most valuable?

  • Hardware independent: Being able to replicate between two different sets of storage and processors.
  • On the fly IP address changes: During a failover to a DR site, Zerto can automatically change the IP address of servers.

What needs improvement?

I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Zerto is very stable.

What do I think about the scalability of the solution?

No scalability issues. We have added additional licensing over the years and haven't had any issues.

How are customer service and technical support?

We have not had to use technical support too much, but we have always found the technicians helpful and knowledgeable. 

Which solution did I use previously and why did I switch?

We did not previously use another solution.

How was the initial setup?

The initial setup was very straightforward and easy. We were able to start replication within minutes of the initial setup.

What about the implementation team?

Zerto support helped us install and implement it initially. They were very knowledgeable.

What's my experience with pricing, setup cost, and licensing?

We believe the pricing, setup costs, and licensing are easy to understand. The pricing seems very reasonable. 

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

For the most part, we are very satisfied with Zerto and its features. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Expert at a pharma/biotech company with 501-1,000 employees
Real User
Has a simple process to protect or migrate a virtual workload.
Pros and Cons
  • "It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome."
  • "Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site."

What is most valuable?

There are many valuable features. However, the one that sticks out the most is the simplicity of the process to protect or migrate a virtual workload.

It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome.

How has it helped my organization?

Zerto has changed how we think about protecting virtual workloads. It has enabled us to think about real time protection with full replication that provides checkpoints every few seconds and enables quick (< 10min) recovery times.

What needs improvement?

Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site. This is good stuff.

For how long have I used the solution?

We have been using the product for more than two years.

What do I think about the stability of the solution?

Zerto is stable and works as expected.

What do I think about the scalability of the solution?

Zerto scales as you scale your virtual environments. It simply and quickly protects virtual workloads.

How are customer service and technical support?

Zerto’s support is good. They are quick to contact you back and get working on any issue. This is hard to get from other vendors.

Which solution did I use previously and why did I switch?

I have been performing DR/migrations/replication for over 15 years. I changed during a bake-off of different products based on:

  • Speed to setup and run
  • Low to no dependencies
  • Simple to use (easy to operationalize)

Zerto simply is the tool for protecting any virtual workload. I have set up and protected:

  • DBs (DB2, SQL, Oracle)
  • Many apps (Wintel and Linux)
  • Virtual appliances.

It is extremely simple to set up and use.

How was the initial setup?

The Zerto setup was straightforward. It is one of the simplest tools I have ever deployed to protect virtual workloads. It works hand in hand with VMware features such as DRS/HA, so there is no issue when your workload moves around.

What's my experience with pricing, setup cost, and licensing?

Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical.

Which other solutions did I evaluate?

We evaluated PlateSpin, Recover Point/Recover Point 4 VMs, VMW SRM, Veeam, and VMW converter.

What other advice do I have?

Put it in place as it will become your default tool for VM protection and replication, hands down!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1952721 - PeerSpot reviewer
VMware Systems Engineer at a computer software company with 501-1,000 employees
Real User
Is stable, easy to use, and has good technical support
Pros and Cons
  • "We've never had any major headaches with the virtual-protection groups. They seem to work exactly as they should. If there's ever an issue with replication, we know right away, so it's all been very reliable."
  • "The time between releases is too long. Zerto doesn't seem to really keep up with the products with which they need to be compatible. For instance, the 9.5 updates 3 took about 90 days to come out after the latest version of vCenter 7.0 update 3 was released."

What is our primary use case?

We use it mostly for VMs that are hosting client-facing applications and mostly client databases. We replicate 100 servers; we have 100 protected VMs.

What is most valuable?

We've never had any major headaches with the virtual-protection groups. They seem to work exactly as they should. If there's ever an issue with replication, we know right away, so it's all been very reliable.

Zerto is much easier to use than Veeam when you compare the two in terms of ease of use. Everything is very straightforward and simple in the Web Client. It's very clear if something is wrong, and everything in the Web Client works great. In Veeam, it's a little more complex; I find myself having to look through long error messages when a job fails. Whereas with Zerto, if I see a red VPG I can click on it. I would then know exactly which VM is having an issue, and I can try to troubleshoot the issue.

What needs improvement?

The time between releases is too long. Zerto doesn't seem to really keep up with the products with which they need to be compatible. For instance, the 9.5 updates 3 took about 90 days to come out after the latest version of vCenter 7.0 update 3 was released.

We were facing a vulnerability, so we had to choose between patching our vCenter to address that vulnerability, which would break the Zerto operability, or leaving it as is with a potential vulnerability. That was really the main issue we ever faced with Zerto.

For how long have I used the solution?

I've been working with Zerto for the past three or so years, but my company used it before I started working there.

What do I think about the stability of the solution?

Zerto is very stable. I've never had an issue related to stability with Zerto, and anytime we have had any potential issues, we get alerts from Zerto. It has always been a simple fix. Also, the issue has never had to do with the platform; it's always been a VM that was powered off or deleted.

How are customer service and support?

Technical support has been pretty sufficient. I've only had one or two cases ever that weren't related to looking for a release date, but I've had pretty good success with them so far.

I would give technical support a rating of eight out of ten. They've never particularly impressed me, but they've always done their job.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not present for the initial setup, but I deployed Zerto Virtual Manager. It was pretty straightforward. You walk through the wizard, and if you have all your networks on the server and everything is done correctly, you can start to build VPGs right away.

If you have all of the network and firewall rules already in place, you could probably stand up a new one in 45 minutes.

What other advice do I have?

It's a pretty set-it-and-forget-it type of tool, and it's very reliable. So, I would rate it an eight on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1569249 - PeerSpot reviewer
Principle Systems Engineer at a government with 10,001+ employees
Real User
Flexible and easy to use, saves us time in database replication tasks, and a knowledgeable support team
Pros and Cons
  • "The most valuable feature is the point in time recovery. This allows us to recover at any point in time, up to a minute or so."
  • "I am a little bit worried about how Zerto will work with large volumes of data, such as replication for big data and very large files."

What is our primary use case?

We primarily use Zerto for replication and disaster recovery.

How has it helped my organization?

Zerto is good in terms of providing continuous data protection. We have databases that require point in time recovery capability and Zerto is very flexible in this regard, compared with some other solutions we use, such as Sybase Replication and Oracle Replication.

We do not yet use Zerto's long-term retention feature but we are planning to do so. Currently, we are exploring AWS Glacier for long-term retention, and we will see how Zerto can help with the process.

Using Zerto has helped to simplify our process. The DBS steps are very deeply involved in the case of Sybase replication. This means that it takes a lot of technical skill, time, and effort to manage Sybase replication. Compared with that, Zerto is very user-friendly.

When we need to failback or move workloads, Zerto decreases both the number of highly skilled people involved and the time it takes to complete. For example, to do a command-line restore and recovery of Sybase involves pages of steps and it requires a talented DBA. However, with Zerto, we can take care of that with an intern. Only one person is involved in the process for either case, but with Zerto, fewer skills and experience in recovery are needed.

Fortunately, we have not yet been the victim of a ransomware attack. However, I am confident that Zerto can help, should that situation occur. Similarly, since implementing Zerto, we have not had any downtime. That said, we have simulated different scenarios and our results were good.

What is most valuable?

The most valuable feature is the point in time recovery. This allows us to recover at any point in time, up to a minute or so.

Zerto is pretty user-friendly. Normally, data recovery involves a lot of DBS skills but with Zerto, it is point-and-click.

It is very important to us that Zerto provides both backup and disaster recovery in a single platform. Because of problems that people are facing, we needed to have recovery time objectives (RTO) and recovery point objectives (RPO) for the major cloud providers. This is the primary reason that we were looking for an up-to-date and current solution.

What needs improvement?

I am a little bit worried about how Zerto will work with large volumes of data, such as replication for big data and very large files. I have not tested it yet, so I can't say for sure whether it will choke or not.

The two large clouds that we use are AWS and Azure, and compatibility with these is always important for us.

For how long have I used the solution?

We have been using Zerto for approximately five years. We are using one version back from the current one.

What do I think about the stability of the solution?

In terms of stability, so far it looks okay but I am not sure how Zerto will react to volume loads. We haven't had a chance to test that because we don't have such a large environment.

What do I think about the scalability of the solution?

Scalability has been good but I have yet to see how large a file it can handle.

We have two DBAs using the product, and then we have some interns to help out.

Currently, it is running in a small network where it is backing up a couple of replicated environments. We may increase our usage in the future, as we are now just beginning to back up everything to AWS.

How are customer service and technical support?

Zerto's technical support team is pretty knowledgeable.

Which solution did I use previously and why did I switch?

Prior to Zerto, we were using Sybase replication. When Sybase was acquired by SAP, we began having trouble when we needed technical support. The reason that we started looking for a replacement product is that we used to contact technical support in California when we needed help. However, we now have to call Germany first, only to have them redirect the call to California. SAP is a mess.

How was the initial setup?

I was involved in setting up the proof of concept, and I found that the initial setup was okay.

Once the PoC was complete, we went into small volume testing and then started using it after that. The deployment only took us a couple of hours.

What about the implementation team?

A couple of people from our organization handled the deployment, and we had some Zerto technical reps available to answer questions. The Zerto staff are pretty knowledgeable and they answered the questions well.

What was our ROI?

Compared to the licensing fees with Oracle and SAP, we see a return on investment.

What's my experience with pricing, setup cost, and licensing?

Price-wise, Zerto is fairly reasonable and I can't complain about it when we compare it against Oracle and SAP licensing.

We have not tried using any features that are outside of the standard licensing fees.

Which other solutions did I evaluate?

We looked into Oracle GoldenGate but it is pretty expensive and cumbersome. Sybase is better than Oracle in terms of pricing, but Zerto is cheaper.

What other advice do I have?

We have not yet enabled data recovery in the cloud, but we are planning to use it. As of now, we haven't tested it. We always back things up but in terms of restoring and testing, we are behind.

My advice for anybody who is considering this product is that it is pretty user-friendly compared to Oracle and SAP. This is a good solution to start with. Once it has been implemented, I suggest moving to volume testing to see how well it handles large volumes of data.

We have never had a real situation where we were under the gun for the purpose of RTO and RPO recovery times. As such, I can't say for sure how it will behave in a real situation but we are satisfied with our tests.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1226331 - PeerSpot reviewer
Works at a wholesaler/distributor with 10,001+ employees
Real User
Simplifies our multi-target replication from remote locations that lack redundancy
Pros and Cons
  • "We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver."
  • "The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."

What is our primary use case?

We use Zerto at our remote locations as a backup solution in environments where we don't have the infrastructure for redundancy. It allows us to use two HPE DL380 servers as stand-alone VMware hosts and replicate the VMs without needing shared storage.

How has it helped my organization?

Using Zerto, we are able to replicate / backup our VMs and between servers and locations, without the need for shared storage, which provides redundancy in case of hardware failure.  We are able to fail the VMs over to the secondary host, which also allows us to patch or repair hardware without extended downtime. 

What is most valuable?

We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver.

What needs improvement?

The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced.

The need for a VM to be spun up on every host is challenging. In our remote locations, it's not a big issue, but as we look to use that in our main data center where we have hundreds of hosts, it becomes more daunting.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

In the six months that we have used it, we have not had any issues.

What do I think about the scalability of the solution?

So far, it looks like it should scale to our entire environment of over three thousand VMs.

Which solution did I use previously and why did I switch?

Prior to this solution, we use to use SRM. We were looking to switch because SRM continues to be troublesome and requires a select combination of drivers and versions across the environment to work correctly.

How was the initial setup?

This initial setup was pretty straightforward with the exception of needing a VM on every single host.

What's my experience with pricing, setup cost, and licensing?

The cost per VM is a bit high.

Which other solutions did I evaluate?

We also looked at RapidDR from HPE but it only works on our HPE SimpliVity servers and not across all of our hardware.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Zerto Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Zerto Report and get advice and tips from experienced pros sharing their opinions.