Near real time continuous disaster recovery, Journaling and the ability to replicate from Hyper-V and other VMware clouds into our cloud.
Head of Cloud Architecture at a comms service provider with 51-200 employees
Top of the list if you're using VMware or Hyper-V. Would be nice to have more supported hyper-visors.
What is most valuable?
How has it helped my organization?
We provide this product as a service to our clients. The ease of providing test failover results to them is invaluable and only takes a few minutes to initiate and complete so no time is wasted.
What needs improvement?
More Supported Hyper-visors
For how long have I used the solution?
2 year
Buyer's Guide
Zerto
November 2024
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What was my experience with deployment of the solution?
Non What so ever very straight forward and easy to complete. Also upgrading to the latest version could not be easier to do.
What do I think about the stability of the solution?
Not once in the last two years.
What do I think about the scalability of the solution?
Non scales easily with an appliance on each ESX host and a central management console.
How are customer service and support?
Customer Service:
Excellent
Technical Support:Excellent
Which solution did I use previously and why did I switch?
We did use a previous product which was clunky to use and was only a point in time image. Zerto is simple fast and reliable and our clients like the charts we can produce and is near real time.
How was the initial setup?
Initial install was straightforward and simple to complete with the minimum amount of time taken up.
What about the implementation team?
We had Zerto help us with the implementation and they were brilliant.
What's my experience with pricing, setup cost, and licensing?
We pay per month per protected VM which is vastly cost efficient.
Which other solutions did I evaluate?
Yes, I looked at VMare SRM and Veeam Replication.
What other advice do I have?
If you are looking at DR products put Zerto straight to the top of the list if you are using VMware or Hyper-V.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Architect at a computer software company with 5,001-10,000 employees
Quick and helpful support, straightforward to set up, saves us time and resources
Pros and Cons
- "The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources."
- "It took some time to get to know the solution in general, and exactly what functions each of the features is used for."
What is our primary use case?
We are using Zerto to facilitate cloud adoption in the organization. Our product teams are migrating their VMware workloads to the cloud, and Zerto is helping with that task.
How has it helped my organization?
Zerto provides us with continuous data protection and it is working well for us so far. It has matched our requirements, especially in terms of compliance and security considerations. The solutions in our environment are working together to make everything achievable in terms of different certifications.
We have only been using Zerto for less than a year, and have not had much time to consider long-term data retention. However, it is our intention to use this capability in the future.
Using this product has enabled our leaders to guide the business through our transition to the cloud. It has allowed us to implement a cloud-based disaster recovery solution.
Having a cloud-based disaster recovery solution, rather than a physical one, saves us in terms of resources. I don't have exact numbers in terms of money, but I can say that in the short time that we have been using Zerto, it has saved us between 10% and 20% resource-wise, including time.
We do not have any real use cases so far, but our model shows that we will need fewer people involved when we failback or move workloads. I expect that we will require 10% to 20% fewer resources in these situations.
So far, we have not had a use case where we had less downtime because of Zerto.
What is most valuable?
The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources.
This product is easy to use. Initially, we had some issues and hiccups but we worked with the solution engineers and were able to rectify the problems and move forward.
What needs improvement?
When we initially set up the product, we didn't know about the exact features. Some of them were discussed in different wording. It took some time to get to know the solution in general, and exactly what functions each of the features is used for. They seemed more like hidden features to us.
For how long have I used the solution?
I have been using Zerto for close to one year.
What do I think about the stability of the solution?
The availability of Zerto has been good for us, so far. We have not experienced any issues with it.
What do I think about the scalability of the solution?
Being a cloud-based solution, it can be scaled as per our requirements. I don't see any issues with it. We have three people who work with it, although not on a daily basis. They are technical analysts and product engineers.
They were more hands-on during the PoC and deploying it, and they will be involved if we have any issues.
How are customer service and technical support?
Technical support from Zerto is good and they help us all the time.
The turnaround time is good, as well as the help that they give us in understanding and resolving problems.
Which solution did I use previously and why did I switch?
We are still using our previous solution for backups. We are switching away from it because we will be able to take advantage of automation and use fewer resources.
In terms of cost, using Zerto saves us approximately 15% over our previous solution.
How was the initial setup?
The initial setup is straightforward. It was easy to set up the PoC and the results were good. Setting it up took a few hours and when it came time to move to production, it was in terms of days.
What about the implementation team?
My team was responsible for deployment.
What was our ROI?
We have seen a return on our investment in terms of time and resources.
Which other solutions did I evaluate?
We evaluated several other solutions prior to selecting Zerto.
We chose Zero because it is more user-friendly, and better overall.
What other advice do I have?
My advice for anybody who is considering Zerto is that it's user-friendly, easy to use, and easy to deploy. So far, Zerto has been working fine for us and my team has not had any complaints.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Zerto
November 2024
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,106 professionals have used our research since 2012.
Solutions Architect with 1,001-5,000 employees
I would not do a virtual based disaster recovery solution without this tool
What is our primary use case?
Cloud-based disaster recovery. However, do your homework on your provider. There are several options besides Azure and AWS that don't have their surprise charges. Be sure to check them out.
How has it helped my organization?
Would not do a virtual based disaster recovery solution without it. Or would not do a virtual to virtual migration without it.
What is most valuable?
It just works. This sounds simple, but it is so true. So much of what we are sold in IT doesn't work as advertised. Zerto does.
What needs improvement?
It's coming, but I want to do my backups from my DR side without impacting my production side. This is supposed to come out in v7.0.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Rock solid, it just works. Make sure your Windows boxes are not previous in-place upgrades. Bugs between the Windows components create issues with assigning IP addresses. This is a Microsoft issue and not a Zerto issue.
What do I think about the scalability of the solution?
It's being used for hundreds of machines. It just works.
How are customer service and technical support?
Tech support is great. They help troubleshoot things that are not their issues. See Microsoft upgrade note above.
Which solution did I use previously and why did I switch?
Yes, VMWare Site Recovery Manager. SRM is not as intuitive and is VMware version dependent. Zerto does not have those issues.
How was the initial setup?
Very easy setup. Like all DR solutions, it requires planning. Specifically the network side. Don't skimp.
What about the implementation team?
Use a Zerto cloud service provider. They generally know their stuff.
What was our ROI?
Amazing ROI considering I don't have to buy a second set of hardware for my DR site. I can use a cloud provider and only pay when I need it.
What's my experience with pricing, setup cost, and licensing?
Check your cloud providers. You don't have to host the DR side yourself. Also, look at folks other than Azure and AWS. The hidden/surprise costs will knock your socks off.
Which other solutions did I evaluate?
Veeam (no CDP), SRM, RecoverPoint for VMs, Double-Take.
What other advice do I have?
No.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are also a reseller of Zerto services.
Cloud Architect at a tech services company with 11-50 employees
We have helped several customers implement their Disaster Recovery Plans more easily than before, thanks to the independence of hardware that the product provides
What is most valuable?
There are two main features which I consider to be the greatest value of the product: The ability to replicate without using snapshots and the journaling capabilities.
How has it helped my organization?
We have been able to implement a DRaaS product based on Zerto Virtual Replication.
Also, we have helped several customers implement their Disaster Recovery Plans more easily than before, thanks to the independence of hardware that the product provides.
What needs improvement?
Monitoring and integration, like a management pack for vRealize Operations Manager.
For how long have I used the solution?
Around four years.
What do I think about the stability of the solution?
No, the product is very easy to install and very stable once setup is complete.
What do I think about the scalability of the solution?
No, the product is very easy to scale and can support a large infrastructure.
How are customer service and technical support?
Very good, they respond quickly and accurately.
Which solution did I use previously and why did I switch?
Multiple solutions, and we switched because they all required snapshots.
How was the initial setup?
Very straightforward, the installation and setup are very simple, and we even had assistance from technical support to accomplish it.
What's my experience with pricing, setup cost, and licensing?
Honestly, I'm not well informed in terms of pricing and licensing. My interaction with the product is 100% technical, in terms of architecture, implementation, and operation.
Which other solutions did I evaluate?
Multiple solutions, like Veeam, VMware SRM + ABR.
What other advice do I have?
It's very easy to set up a lab or a PoC to test it. I would recommend doing that because you will be able to see the real value of the product in a very short term.
Disclosure: My company has a business relationship with this vendor other than being a customer: The company is a Partner in Colombia.
IT at a marketing services firm with 51-200 employees
A user-friendly solution for secure, off-site disaster recovery
Pros and Cons
- "We now have the ability to replicate critical data to a secure, off-site location that can be brought back in seconds if needed."
- "The email alerts can be excessive, so better control over frequency or resolution may be a worthwhile improvement."
What is our primary use case?
We primarily use this solution for Replication and Disaster Recovery.
How has it helped my organization?
We now have the ability to replicate critical data to a secure, off-site location that can be brought back in seconds if needed.
What is most valuable?
The dashboard is very user-friendly and easy to navigate.
What needs improvement?
The email alerts can be excessive, so better control over frequency or resolution may be a worthwhile improvement.
For how long have I used the solution?
We have been using this solution for between one and two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Owner with 1-10 employees
Continuous log file transmission means the granularity of restores is amazing
Pros and Cons
- "The replication being log-based is awesome."
- "You can set the number of days a VM can be rolled back in case of corruption or virus infection."
- "Since the log files are continuously transmitted, the granularity of restores is amazing."
- "Files can also be extracted from the VMDK at the remote site even when the VM is off."
- "An integrated encryption would allow for faster initial install and connection to the remote cloud site."
- "Their offsite backup is a bit clunky, but it will probably improve."
How has it helped my organization?
The setup is easier than most products, and for us as a cloud partner, once a customer is trained to create VPGs, they are good to go.
What is most valuable?
- The replication being log-based is awesome.
- The VMDK can be preloaded to the remote site or allowed to come across the WAN, then the logs just keep flowing.
- You can set the number of days a VM can be rolled back in case of corruption or virus infection.
- Since the log files are continuously transmitted, the granularity of restores is amazing.
- You can practice failovers (start the replicated virtual machine at the remote site) while the logs keep stacking up. The replicated machine can be open for a few hours, but short times are best depending on how much data is changing.
- Files can also be extracted from the VMDK at the remote site even when the VM is off.
- In case of a disaster, a single mouse click sets the restore to the real failover; click the Failover button, the VM on the replication site is started, while the VM at the source site is shut down. Once up, reverse replication begins and stays in log replication until the systems are reverted back to normal via the same process.
What needs improvement?
An integrated encryption would allow for faster initial install and connection to the remote cloud site.
Their offsite backup is a bit clunky, but it will probably improve.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues with stability. The delivered upgrades and major updates are stable.
What do I think about the scalability of the solution?
No issues with scalability, it pretty much takes care of itself. One does have to watch where all the recovery site systems are located, to avoid running out of space on the datastores. We can control/move recovery VMs as necessary.
How is customer service and technical support?
Awesome. Their helpdesk people are among the best.
How was the initial setup?
The product needs a VPN tunnel from the customer site to ours. VPNs can be tricky depending on the compatibility of the hardware. The programs themselves are a snap, and surprisingly small.
What's my experience with pricing, setup cost, and licensing?
Cloud providers get good pricing to encourage quick adoption. A new feature is the One-To-Many VPG allowing a VM to be replicated at up to three different locations, including local.
Which other solutions did I evaluate?
As a cloud service provider, we have many tools to satisfy the needs of the customer. We have used Asigra, Veeam, StorageCraft, as well as Zerto. Each has its strengths. The market is heating up because of CryptoLocker and other viruses.
What other advice do I have?
There are many products on the market that perform Virtual Machine replication. The other products use Snapshot technology which can have issues with Hypervisors or large disk volumes. The datastore or shared disk (depending on Hypervisor) must have enough free space to allow the Snapshot to be open for as long as the backup runs. This can lead to crashes and consolidation issues, which are usually painful. Zerto is a log-based replication product, for that I give it a 10 out of 10.
I've been using it over a year now, and the product has kept improving. It is easy to upgrade to the next minor or major release.
In terms of advice, I would say become VPN, as well as VMware or Hyper-V, savvy.
Disclosure: My company has a business relationship with this vendor other than being a customer: Cloud Partner.
Network Administrator at a financial services firm
Can quickly recover from any disaster with very little downtime utilizing a user interface that requires minimal experience
Pros and Cons
- "The ability to test which virtual machines can be failed over to our DR site without interruption of our production environment."
- "The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse."
What is our primary use case?
Zerto is used to provide real-time replication for the important virtual machines that my organisation uses to our Disaster Recovery (DR) site to ensure business continuity.
What is most valuable?
The ability to test which virtual machines can be failed over to our DR site without interruption of our production environment. Being able to do file level recovery in case you delete a file accidentally or want to recover from a ransomware attack.
How has it helped my organization?
It allows for my organization to quickly recover from any disaster with very little downtime utilizing a user interface that requires minimal knowledge or experience.
What needs improvement?
I cannot think of any new features that should be added at the moment. With time, I should be able to make suggestions.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
None whatsoever.
What do I think about the scalability of the solution?
The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse. Zerto gives you a bandwidth calculation estimate, but in my case that still was not enough to handle the volume of traffic being generated by our virtual machines.
How are customer service and technical support?
10 out of 10.
Which solution did I use previously and why did I switch?
We used to use Veeam Backup and Replication. We encountered some loss of connectivity with Veeam when we replicated some of our larger virtual machines that we hosted on our older virtual machine hosts.
How was the initial setup?
It was straightforward and easy to setup. Once the software was executed, all that was needed was the basic environment details as well as the hypervisor information.
What about the implementation team?
We implemented through a vendor team. They were very experienced and were able to provide detailed answers to all of our questions.
What was our ROI?
We expect to achieve a ROI within four years of the purchase. However, the ability to almost instantly failover and the fast file level ransomware recovering times give you that peace of mind that allows for low stress levels.
What's my experience with pricing, setup cost, and licensing?
The setup will require that you have a domain controller and DNS at your DR site as well as a second hypervisor product (VMware vCenter Server/Microsoft Hyper-V) there as well. So, the additional software licensing will have to be factored into your operational budget.
Which other solutions did I evaluate?
No, we did not. When we did our research, Zerto was the name that always came out as the market leader.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at a insurance company with 501-1,000 employees
Easy to configure replication groups and multiple options for recovery of virtual machines
What is most valuable?
Simple, fast install
Easy upgrades
Grouping virtual machines by application, not LUN
Automatic IP address change
How has it helped my organization?
Simplified the way annual DR tests are performed as well as being a tool for migrating workloads between data centers as needed.
What needs improvement?
Would like to see additional reports after recovery operations with details on recovery of each VM
For how long have I used the solution?
2 years
How are customer service and technical support?
Customer Service:
Sales and customer service are responsive to questions.
Technical Support:Technical Support is very helpful. They reply to phone or email quickly.
Which solution did I use previously and why did I switch?
Used VMware SRM previously
How was the initial setup?
Straightforward, simple deployment
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: November 2024
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Quick Links
Learn More: Questions:
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