I have used chatter. its ok if your a salesforce shop since its integrated with many of salesforces features. The social aspects are lacking. Since you mention sms capabilities are your looking for a application to do true enterprise Mobile IM but secure, than actually the BlackBerry BBM product works. its cross platform, secure, supports, im, voice and video, groups, etc.(sorry for the bad grammar, one arm is in a cast)
Enterprise Social Software (ESS) refers to enterprise social networking and collaboration tools used in large organizations. They are considered like “LinkedIn for the Enterprise” or “Facebook for the Enterprise.” Web-based technologies offer agile information sharing, integration and emergence capabilities for professionals who look for maximizing productivity, saving time and improving collaboration and transparency. Enterprise Social Software will exist within corporate intranets and...
I have used chatter. its ok if your a salesforce shop since its integrated with many of salesforces features. The social aspects are lacking. Since you mention sms capabilities are your looking for a application to do true enterprise Mobile IM but secure, than actually the BlackBerry BBM product works. its cross platform, secure, supports, im, voice and video, groups, etc.(sorry for the bad grammar, one arm is in a cast)