I would recommend Barracuda Web Security and Filtering to other users because of its security and stability. Barracuda support used to be very good, but now Barracuda support is not so good. Overall, I rate Barracuda Web Security and Filtering a seven out of ten.
The solution is worth the investment. We have been using Barracuda since 2009. Its cost is perfect, and it releases constant updates for services. Also, its technical team provides immediate and top-tier support for customers using multiple Barracuda products. They reply within 20 minutes in case of queries. I suggest requesting an extended demo to prove its value. They provide an extended trial and technical assistance multiple times during the trial period. This way, you can run the product in the background, know the process, and build the reports for the management team. So, you have the necessary justification to move forward. Overall, I rate the solution an eight out of ten.
We are actually looking to migrate to a different solution. The one major pain point I have with Barracuda is basic clear around renewal. We typically bind a three-year term. Their price increases are quite substantial and far beyond what competitors ask. Overall, I would rate the Barracuda solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
I use the solution both in my customers' and my company. There are over 500 people using it in my customers' company. The solution allows us to resolve nearly all of our web feature-related issues. I rate Barracuda Web Security Gateway as a nine-and-a-half out of ten.
Learn what your peers think about Barracuda Web Security and Filtering. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
Solutions Engineer at a tech services company with 1-10 employees
Real User
2018-07-26T06:59:00Z
Jul 26, 2018
The overall performance of the product is great. It's just the fact that we can't get the existing solution over to a new platform. The day-to-day operation is pretty easy, being able to whitelist, blacklist, etc. There is just this one sticking point. We ultimately may go with a newer variation or a cloud-based version of Barracuda, but right now we have an on-prem. That's our sticking point: Part of the team wants to keep it on-prem, and part of the team wants to put it in the cloud. I would rate Barracuda at seven out of 10, again because support, after the fact, was not able to migrate their product over to a new platform.
Barracuda Web Security Gateway lets organizations benefit from online applications and tools without exposure to web-borne malware and viruses, lost user productivity, and misused bandwidth. As a comprehensive solution for web security and management, it unites award-winning spyware, malware, and virus protection with a powerful policy and reporting engine. Advanced features ensure that organizations adapt to emerging requirements like social-network regulation, remote filtering, and...
I would recommend Barracuda Web Security and Filtering to other users because of its security and stability. Barracuda support used to be very good, but now Barracuda support is not so good. Overall, I rate Barracuda Web Security and Filtering a seven out of ten.
I rate Barracuda Web Security and Filtering a six out of ten.
The solution is worth the investment. We have been using Barracuda since 2009. Its cost is perfect, and it releases constant updates for services. Also, its technical team provides immediate and top-tier support for customers using multiple Barracuda products. They reply within 20 minutes in case of queries. I suggest requesting an extended demo to prove its value. They provide an extended trial and technical assistance multiple times during the trial period. This way, you can run the product in the background, know the process, and build the reports for the management team. So, you have the necessary justification to move forward. Overall, I rate the solution an eight out of ten.
On a scale from one to ten, I would give Barracuda Web Security Gateway an eight.
We are actually looking to migrate to a different solution. The one major pain point I have with Barracuda is basic clear around renewal. We typically bind a three-year term. Their price increases are quite substantial and far beyond what competitors ask. Overall, I would rate the Barracuda solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
I use the solution both in my customers' and my company. There are over 500 people using it in my customers' company. The solution allows us to resolve nearly all of our web feature-related issues. I rate Barracuda Web Security Gateway as a nine-and-a-half out of ten.
The overall performance of the product is great. It's just the fact that we can't get the existing solution over to a new platform. The day-to-day operation is pretty easy, being able to whitelist, blacklist, etc. There is just this one sticking point. We ultimately may go with a newer variation or a cloud-based version of Barracuda, but right now we have an on-prem. That's our sticking point: Part of the team wants to keep it on-prem, and part of the team wants to put it in the cloud. I would rate Barracuda at seven out of 10, again because support, after the fact, was not able to migrate their product over to a new platform.