Senior Manager at a financial services firm with 1,001-5,000 employees
Real User
2020-02-13T07:50:54Z
Feb 13, 2020
I do not think I have a lot of advice for people who are considering implementing the product at this point because most of our experience with the product has been relatively straightforward. I would just suggest that you have your white list set up before deploying if you are using automatic quarantine. Otherwise, it can cause issues in your operating environment. This is especially important if you are a sensitive location like a bank. In that case, automatic quarantine could be a big issue. On a scale from one to ten where one is the worst and ten is the best, I would rate Carbon Black CB Response as between an eight or nine. For our use case, I would say it is an eight.
Senior Software Developer Engineer at Diyar United Company
Reseller
2019-08-07T06:15:00Z
Aug 7, 2019
We are using both on-premises and cloud deployment models. I would rate the solution eight out of ten. Carbon Black is a very good product, but you still have to work on it from the perspective of MLA analyzing and installation. You have to fine-tune it to create a watch list and so on. These are the main things that they need to work on in order to improve the EDR services on their product.
Group CIO at a construction company with 10,001+ employees
Real User
2019-07-02T11:47:00Z
Jul 2, 2019
I recommend using Carbon Black, but get enough training before deploying. This is very important. On a scale from 1 to 10, I would rate this product an 8.5 overall.
Cyber Defense Consulunt at a security firm with 11-50 employees
Reseller
2019-06-26T05:26:00Z
Jun 26, 2019
I would recommend anyone to go ahead with Carbon Black if they are looking for an EDR solution. From my experience with selling, some people have a misunderstanding of what it is they are supposed to do. I would recommend going with it but be aware that you will be overwhelmed with the number of receipts which require somebody to begin to follow up and investigate each incident. This is not something bad, it's something good because of the way that security goes, you need to go through every incident to understand whether it is a false positive or true positive so they need to be reviewed. This is not an automated solution, it's something that somebody needs to take care of. I would rate this solution as a 9.5 out of 10. We know what we are doing. We know we bought Carbon Black for a reason so we are aware of everything and it's doing its job. We see that there is an area for enhancement, I think the product or business unit or product management, they need to look more into an area for enhancement which is just part of it. So that is why I didn't give it a ten. A 9.5 fair for them. Maybe other people would think to get it lowered but because they have a misunderstanding about what Carbon Black is about.
Security Analyst at a financial services firm with 10,001+ employees
Real User
2019-03-11T07:21:00Z
Mar 11, 2019
You need to analyze your organization's needs. If you just want to protect things, it's very useful. I rate the solution at eight out of ten because they need to improve the console. We would like it to let us type commands that are native to the operating system, not the ones that are included in the product. The product, in terms of maturity, is still at the very beginning.
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I do not think I have a lot of advice for people who are considering implementing the product at this point because most of our experience with the product has been relatively straightforward. I would just suggest that you have your white list set up before deploying if you are using automatic quarantine. Otherwise, it can cause issues in your operating environment. This is especially important if you are a sensitive location like a bank. In that case, automatic quarantine could be a big issue. On a scale from one to ten where one is the worst and ten is the best, I would rate Carbon Black CB Response as between an eight or nine. For our use case, I would say it is an eight.
We are using both on-premises and cloud deployment models. I would rate the solution eight out of ten. Carbon Black is a very good product, but you still have to work on it from the perspective of MLA analyzing and installation. You have to fine-tune it to create a watch list and so on. These are the main things that they need to work on in order to improve the EDR services on their product.
I recommend using Carbon Black, but get enough training before deploying. This is very important. On a scale from 1 to 10, I would rate this product an 8.5 overall.
I would rate this solution a nine out of ten.
On a scale from one to ten, I would rate Carbon Black CB Response at a nine. They should improve the dashboard and provide more helpful tools.
I would recommend anyone to go ahead with Carbon Black if they are looking for an EDR solution. From my experience with selling, some people have a misunderstanding of what it is they are supposed to do. I would recommend going with it but be aware that you will be overwhelmed with the number of receipts which require somebody to begin to follow up and investigate each incident. This is not something bad, it's something good because of the way that security goes, you need to go through every incident to understand whether it is a false positive or true positive so they need to be reviewed. This is not an automated solution, it's something that somebody needs to take care of. I would rate this solution as a 9.5 out of 10. We know what we are doing. We know we bought Carbon Black for a reason so we are aware of everything and it's doing its job. We see that there is an area for enhancement, I think the product or business unit or product management, they need to look more into an area for enhancement which is just part of it. So that is why I didn't give it a ten. A 9.5 fair for them. Maybe other people would think to get it lowered but because they have a misunderstanding about what Carbon Black is about.
You need to analyze your organization's needs. If you just want to protect things, it's very useful. I rate the solution at eight out of ten because they need to improve the console. We would like it to let us type commands that are native to the operating system, not the ones that are included in the product. The product, in terms of maturity, is still at the very beginning.