Professor/ Program Instructor at a university with 501-1,000 employees
Real User
2020-09-13T07:02:00Z
Sep 13, 2020
In summary, this product worked well for what I needed to do. I didn't have to use my own phone account and I didn't get charged for international calls. It presented itself as an official number that said it was coming for our institution, which benefitted me because my response rate was higher. I would rate this solution an eight out of ten.
My advice to anybody who is considering this solution is that it is a large enterprise product, so the suitability is based on the size of the company. You need to have a lot of employees to warrant a top-level solution like this one. I presume that very small businesses would have a tough time justifying the investment. I would rate this solution a ten out of ten.
I would rate Cisco Jabber an eight out of ten.
In summary, this product worked well for what I needed to do. I didn't have to use my own phone account and I didn't get charged for international calls. It presented itself as an official number that said it was coming for our institution, which benefitted me because my response rate was higher. I would rate this solution an eight out of ten.
My advice to anybody who is considering this solution is that it is a large enterprise product, so the suitability is based on the size of the company. You need to have a lot of employees to warrant a top-level solution like this one. I presume that very small businesses would have a tough time justifying the investment. I would rate this solution a ten out of ten.