Senior Advisor at a legal firm with 1,001-5,000 employees
Real User
Top 20
2023-09-22T08:15:37Z
Sep 22, 2023
My advice for someone considering implementing Cisco Webex Experience Management in their company is that it's a good product. You should try to negotiate with Cisco for pricing and terms that suit your budget and needs. Overall, I would rate the solution a six out of ten.
Customer Experience Management (CXM) solutions help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. CXM solutions typically include features for customer feedback management, data analytics and reporting, workflow automation, collaboration tools, and integration capabilities.
My advice for someone considering implementing Cisco Webex Experience Management in their company is that it's a good product. You should try to negotiate with Cisco for pricing and terms that suit your budget and needs. Overall, I would rate the solution a six out of ten.