My advice for Broadcom itself as a company is to invest more in their support section and sales activities in the Middle East. They don't have any sales activities or events in the Middle East. As a competitor to Broadcom, Micro Focus is more active in the Egyptian market. They provide more advanced and attractive sales activities and support. Even though, as a technical architect and lead, I showed them the capabilities of Broadcom, I did not receive support from Broadcom. We pay Broadcom almost $400,000 yearly, while a perpetual license for Micro Focus would cost $7 million, with an annual fee of $1 million. It's more expensive, but we might switch to Micro Focus because they are more active and provide better support. They even organize events. Broadcom has powerful tools, but they lack support and presence in Egypt. They don't have the mindset to market Broadcom tools. Overall, I would rate the product a seven out of ten. Other users should consider sizing and capacity for devices and users that will use the system, and the sizing for applications that will be monitored by the tools. It's about capacity and sizing.
Product Manager at a healthcare company with 10,001+ employees
Real User
2021-05-19T19:35:49Z
May 19, 2021
We are just a customer and an end-user. I would recommend this solution, however, I would also advise that a company check their requirements and if their existing and possible future applications will be compatible. Otherwise, not everything may be monitored correctly. I would rate the solution at a six out of ten.
Find out what your peers are saying about Broadcom, Zabbix, BMC and others in Application Performance Monitoring (APM) and Observability. Updated: November 2024.
My advice for Broadcom itself as a company is to invest more in their support section and sales activities in the Middle East. They don't have any sales activities or events in the Middle East. As a competitor to Broadcom, Micro Focus is more active in the Egyptian market. They provide more advanced and attractive sales activities and support. Even though, as a technical architect and lead, I showed them the capabilities of Broadcom, I did not receive support from Broadcom. We pay Broadcom almost $400,000 yearly, while a perpetual license for Micro Focus would cost $7 million, with an annual fee of $1 million. It's more expensive, but we might switch to Micro Focus because they are more active and provide better support. They even organize events. Broadcom has powerful tools, but they lack support and presence in Egypt. They don't have the mindset to market Broadcom tools. Overall, I would rate the product a seven out of ten. Other users should consider sizing and capacity for devices and users that will use the system, and the sizing for applications that will be monitored by the tools. It's about capacity and sizing.
We are just a customer and an end-user. I would recommend this solution, however, I would also advise that a company check their requirements and if their existing and possible future applications will be compatible. Otherwise, not everything may be monitored correctly. I would rate the solution at a six out of ten.