Senior Manager of Global Support at Iron Mountain Incorporated
MSP
2024-12-10T20:14:00Z
Dec 10, 2024
Its benefits can be seen immediately. It is an edge filer that does well when it is operating at its most efficient. You can see its benefits immediately when the storage is correct, the latency is lower, and there is proper bandwidth and a good connection with Active Directory. You can go from a site that has no CTERA device and that was just sending over the wire because it was a smaller scanning site to begin with. After deploying a CTERA device, you can immediately get benefits from it. There are so many moving parts of CTERA because you are connected not only to Active Directory; you have the network connections, routers, switches, etc. There are many things that it goes through to get to your central environment, including your overall bandwidth from the ISP. If everything is working and operating as it should, it is a good service. You do not need to touch it a lot. You need to have everything working, and that is no fault of CTERA. There are a lot of moving parts when you look at everything that goes into it. I would rate it an eight out of ten. We have many third-party products that are not edge filers like CTERA. From a product standpoint, they compare well, but the support really lifts CTERA higher. The support aspect is very significant.
System Administrator at a transportation company with 10,001+ employees
Real User
Top 20
2024-11-13T15:57:00Z
Nov 13, 2024
The biggest thing is to plan properly. Configure your shares properly and not put all your eggs into one basket. Separate your shares as much as possible. Careful planning is crucial initially. We never had a situation for disaster recovery, but we have a disaster recovery plan by using a secondary gateway. We tested it but never used it because we never had to. We have two CTERA gateways, one in production and one in DR, and we can fail over anytime. I would rate the CTERA Enterprise File Services Platform a ten out of ten.
Global Infrastructure Manager at a tech services company with 1,001-5,000 employees
Real User
Top 20
2024-10-11T13:26:00Z
Oct 11, 2024
To new users, I would advise leaning on the support team in case of any issues. They are very responsive and ensure customer success. They are not going to leave you behind. They would not say that they will get back to you and then do nothing for five or six days. They have got their fingers on the pulse when it comes to customer support and customer success. That is one of the key things that drives their business. I would rate CTERA Enterprise File Services Platform a ten out of ten. Their support is fantastic.
I would recommend CTERA Enterprise File Services Platform for ease of use, scalability, and price. We do have disaster recovery enabled, and it is our plan to use it when needed. We have tested it, and it works well. We are not using CTERA’s Ransom Protect feature. I know there is a new feature for that, but I do not believe we are using a specific feature yet. It is something that we are probably looking to implement, so I cannot say if it has reduced downtime. Even if we had it, it would be hard to say because luckily, we have not been compromised. I would rate CTERA Enterprise File Services Platform an eight out of ten.
Learn what your peers think about CTERA Enterprise File Services Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection....
Its benefits can be seen immediately. It is an edge filer that does well when it is operating at its most efficient. You can see its benefits immediately when the storage is correct, the latency is lower, and there is proper bandwidth and a good connection with Active Directory. You can go from a site that has no CTERA device and that was just sending over the wire because it was a smaller scanning site to begin with. After deploying a CTERA device, you can immediately get benefits from it. There are so many moving parts of CTERA because you are connected not only to Active Directory; you have the network connections, routers, switches, etc. There are many things that it goes through to get to your central environment, including your overall bandwidth from the ISP. If everything is working and operating as it should, it is a good service. You do not need to touch it a lot. You need to have everything working, and that is no fault of CTERA. There are a lot of moving parts when you look at everything that goes into it. I would rate it an eight out of ten. We have many third-party products that are not edge filers like CTERA. From a product standpoint, they compare well, but the support really lifts CTERA higher. The support aspect is very significant.
The biggest thing is to plan properly. Configure your shares properly and not put all your eggs into one basket. Separate your shares as much as possible. Careful planning is crucial initially. We never had a situation for disaster recovery, but we have a disaster recovery plan by using a secondary gateway. We tested it but never used it because we never had to. We have two CTERA gateways, one in production and one in DR, and we can fail over anytime. I would rate the CTERA Enterprise File Services Platform a ten out of ten.
To new users, I would advise leaning on the support team in case of any issues. They are very responsive and ensure customer success. They are not going to leave you behind. They would not say that they will get back to you and then do nothing for five or six days. They have got their fingers on the pulse when it comes to customer support and customer success. That is one of the key things that drives their business. I would rate CTERA Enterprise File Services Platform a ten out of ten. Their support is fantastic.
I would recommend CTERA Enterprise File Services Platform for ease of use, scalability, and price. We do have disaster recovery enabled, and it is our plan to use it when needed. We have tested it, and it works well. We are not using CTERA’s Ransom Protect feature. I know there is a new feature for that, but I do not believe we are using a specific feature yet. It is something that we are probably looking to implement, so I cannot say if it has reduced downtime. Even if we had it, it would be hard to say because luckily, we have not been compromised. I would rate CTERA Enterprise File Services Platform an eight out of ten.