Global Infrastructure Manager at a tech services company with 1,001-5,000 employees
Real User
Top 20
2024-10-11T13:26:00Z
Oct 11, 2024
To new users, I would advise leaning on the support team in case of any issues. They are very responsive and ensure customer success. They are not going to leave you behind. They would not say that they will get back to you and then do nothing for five or six days. They have got their fingers on the pulse when it comes to customer support and customer success. That is one of the key things that drives their business. I would rate CTERA Enterprise File Services Platform a ten out of ten. Their support is fantastic.
I would recommend CTERA Enterprise File Services Platform for ease of use, scalability, and price. We do have disaster recovery enabled, and it is our plan to use it when needed. We have tested it, and it works well. We are not using CTERA’s Ransom Protect feature. I know there is a new feature for that, but I do not believe we are using a specific feature yet. It is something that we are probably looking to implement, so I cannot say if it has reduced downtime. Even if we had it, it would be hard to say because luckily, we have not been compromised. I would rate CTERA Enterprise File Services Platform an eight out of ten.
Learn what your peers think about CTERA Enterprise File Services Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection....
To new users, I would advise leaning on the support team in case of any issues. They are very responsive and ensure customer success. They are not going to leave you behind. They would not say that they will get back to you and then do nothing for five or six days. They have got their fingers on the pulse when it comes to customer support and customer success. That is one of the key things that drives their business. I would rate CTERA Enterprise File Services Platform a ten out of ten. Their support is fantastic.
I would recommend CTERA Enterprise File Services Platform for ease of use, scalability, and price. We do have disaster recovery enabled, and it is our plan to use it when needed. We have tested it, and it works well. We are not using CTERA’s Ransom Protect feature. I know there is a new feature for that, but I do not believe we are using a specific feature yet. It is something that we are probably looking to implement, so I cannot say if it has reduced downtime. Even if we had it, it would be hard to say because luckily, we have not been compromised. I would rate CTERA Enterprise File Services Platform an eight out of ten.