I rate the solution nine out of ten; there's always room for improvement. The main pain point we experienced before using the solution was the difficulty in reaching out to staff in the way that was most effective for them. It was more challenging to get messages out and made us less effective overall. Using multiple products from the same vendor helps with potential integration and ease of use. Having multiple Everbridge products affects the learning curve when implementing subsequent solutions, but we don't have any data on time saved because the integration is very new. The products are well integrated. Using Mass Notification and Urgent Desktop creates efficiencies. I recommend Mass Notification; it's a great product, the implementation is easy, and it's effective.
IT Applications Specialist at a healthcare company with 1,001-5,000 employees
Real User
2022-10-07T22:04:00Z
Oct 7, 2022
It's gotten the job done and that's why we've kept it. It just does what it needs to do as far as alerting people goes. Especially in our department, if we have major or critical downtimes, Everbridge is how our health system is alerted. There are people who rarely check their emails and this is the tool that gets the job done when it comes to communication. Multiple Solutions - One Vendor ------------------------------- It's preferable to use multiple products from the same vendor because there are cost savings involved when you do that. It's better to have one line for support instead of having to reach out to three different vendors. It's ideal to utilize one vendor for everything, if the solutions work. Using multiple features from Everbridge helped our organization with cost savings, at the time. It also created efficiencies at the time because we could go to the administrative dashboard if someone had an issue with passwords or needed a reset. There was just one dashboard and we could choose what we needed to do or where we wanted to go.
IT Resiliency Consultant at a manufacturing company with 10,001+ employees
Real User
2020-09-21T06:33:11Z
Sep 21, 2020
On a scale from one to ten (where one is the worst and ten is the best), I would rate this solution as an eight or nine-out-of-ten. I say that after reviewing some of the other products on the market. I have not been able to find anything that is decidedly better. The advice that I would give to others looking into implementing this product is that I would definitely recommend it for many organizations that do not need a global solution. If they do not need multiple language capabilities, it is something that can be deployed very quickly and it is a very good product. It needs some language tweaking. A good example of the limitations would be that online training is not available in multiple languages. Additional features that I would like to see in the next release of the Everbridge Mass Notification is really, mostly, additional language support. Also, there is one piece within the software that is called Scenarios which could be more fine-tuned. It currently needs some work to improve that functionality.
Learn what your peers think about Everbridge Mass Notification. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
Everbridge Mass Notification provides robust analytics, GIS targeting, flexible group management, distributed contact data, language localization, multiple options for contact data management, and a “globally local” approach to optimize voice and SMS routing.
I rate Everbridge Mass Notification a ten out of ten.
I rate the solution nine out of ten; there's always room for improvement. The main pain point we experienced before using the solution was the difficulty in reaching out to staff in the way that was most effective for them. It was more challenging to get messages out and made us less effective overall. Using multiple products from the same vendor helps with potential integration and ease of use. Having multiple Everbridge products affects the learning curve when implementing subsequent solutions, but we don't have any data on time saved because the integration is very new. The products are well integrated. Using Mass Notification and Urgent Desktop creates efficiencies. I recommend Mass Notification; it's a great product, the implementation is easy, and it's effective.
It's gotten the job done and that's why we've kept it. It just does what it needs to do as far as alerting people goes. Especially in our department, if we have major or critical downtimes, Everbridge is how our health system is alerted. There are people who rarely check their emails and this is the tool that gets the job done when it comes to communication. Multiple Solutions - One Vendor ------------------------------- It's preferable to use multiple products from the same vendor because there are cost savings involved when you do that. It's better to have one line for support instead of having to reach out to three different vendors. It's ideal to utilize one vendor for everything, if the solutions work. Using multiple features from Everbridge helped our organization with cost savings, at the time. It also created efficiencies at the time because we could go to the administrative dashboard if someone had an issue with passwords or needed a reset. There was just one dashboard and we could choose what we needed to do or where we wanted to go.
On a scale from one to ten (where one is the worst and ten is the best), I would rate this solution as an eight or nine-out-of-ten. I say that after reviewing some of the other products on the market. I have not been able to find anything that is decidedly better. The advice that I would give to others looking into implementing this product is that I would definitely recommend it for many organizations that do not need a global solution. If they do not need multiple language capabilities, it is something that can be deployed very quickly and it is a very good product. It needs some language tweaking. A good example of the limitations would be that online training is not available in multiple languages. Additional features that I would like to see in the next release of the Everbridge Mass Notification is really, mostly, additional language support. Also, there is one piece within the software that is called Scenarios which could be more fine-tuned. It currently needs some work to improve that functionality.