My recommendation to anyone currently using Mimecast is to ensure you have established a direct communication channel with Mimecast. This is crucial in case you encounter issues, service disruptions, or downtime. Relying solely on the support team might not suffice. It's advisable to have knowledge of key individuals within Mimecast whom you can contact directly to gain insights into ongoing situations. This approach is essential, as there might be situations where reaching out to specific individuals is more effective than traditional support channels. I rate the overall solution a seven out of ten.
A web security gateway (also known as secure web gateway or SWG) is a type of network security service that protects a network against web-based threats.
My recommendation to anyone currently using Mimecast is to ensure you have established a direct communication channel with Mimecast. This is crucial in case you encounter issues, service disruptions, or downtime. Relying solely on the support team might not suffice. It's advisable to have knowledge of key individuals within Mimecast whom you can contact directly to gain insights into ongoing situations. This approach is essential, as there might be situations where reaching out to specific individuals is more effective than traditional support channels. I rate the overall solution a seven out of ten.