The solution is a successor of another identity manager called eDirectory, created in 1993. I have worked on many projects in and out of the organization. SQL-based systems have limitations because it is a database. It is inside Windows. SQL-based systems can have only 20,000 to 50,000 users. There are regulations. GDPR is one kind of regulation. The regulations are in place because the solutions are unreliable. We cannot trust the systems. Organizations that cannot afford the solution must opt for standard products instead of SQL-based tools. SQL-based tools will have problems with the databases, directories, and synchronization. NetIQ is suitable for service providers but not for end customers. End customers might need help daily or weekly. LDAP helps if there is a hierarchy in the directory. AD has some kind of LDAP interface. However, LDAP is far better than AD. We can use solutions with attributes similar to LDAP. We can connect such systems to anything. The ease of use of NetIQ Identity Manager depends on how much we understand the system. If we know deeper things, we can use the tool easily. Nowadays, some people say that they are specialists. They might know how to install Windows by themselves. Systems other than Windows are difficult for them. They must understand at least a few operating systems. They must know the basics of data communication, databases, and directories. I have been teaching these for 20 years. I work with big security integration systems. We cannot have a secure system if we do not know the parts we are connecting and the parts that the data communication is calling. Many high-end projects fail because the people who do the complicated integrations are newcomers. Both the consultant and the customer are newcomers. It is a highly secure system that controls all the users and usage in an organization. The product is owned by OpenText. It is a big organization. It might have many technicians because the product is used in many big companies. Every system is now on the cloud. The solution has native cloud support. I am a freelancer. Overall, I rate the tool a nine out of ten.
IAM Specialist at a tech services company with 11-50 employees
Reseller
Top 5
2024-02-14T14:19:00Z
Feb 14, 2024
We use NetIQ Identity Manager to sync employee data from HR systems to LDAP directories and various applications like SAP, automatically provisioning user accounts based on criteria such as department and job function, while additional access is assigned through workflow processes, streamlining user provisioning across multiple applications. NetIQ Identity Manager supports compliance and audit processes through reporting capabilities that provide insights into user access. Additionally, the Identity Governance product facilitates access reviews, allowing for the generation of reports to prompt access reassignments or cancellations based on predefined criteria. One challenge we have encountered is integrating applications without defined APIs or lacking expertise in integration from application administrators, prolonging integration timelines. Role-based access control in NetIQ Identity Manager improves our security posture by enabling us to track user roles and associated access across applications, detecting potential security breaches, and ensuring visibility into user access permissions at any given time. Since implementing NetIQ Identity Manager, we have seen significant improvements in managing the user lifecycle. First-day access provisioning is streamlined, reducing manual processes and saving time, especially during periods of high employee onboarding. Enhanced access control and reporting capabilities ensure comprehensive user information for auditing purposes, facilitating better security and compliance measures. Overall, based on my experience and flexibility, I would rate NetIQ Identity Manager a nine out of ten. It is highly flexible with many connectors, allowing for diverse integrations. While some solutions like Salesforce may connect more easily, they lack the flexibility of NetIQ Identity Manager.
If we get experienced support engineers, NetIQ is a good option. Other than support issues, the product is quite good. Overall, I rate the tool a seven out of ten.
CyberSecurity Teacher/Instructor at a consultancy with 51-200 employees
Real User
2021-11-01T19:42:52Z
Nov 1, 2021
I would advise others to read the manuals carefully and do the testing systems first. That's because it has all the bells and whistles when it comes to features, but they are not so easy. It is a full package for everything, but it is not so easy to implement. You should basically clarify things because there are different kinds of doors for different kinds of things. I would rate this solution an eight of 10.
Do not look at features; look at real-time implementation experience. You need organization support, high-level support from management to do the change needed to implement it right. I would rate it as nine and a half out of ten because there is always something to improve.
Consultant at a energy/utilities company with 1,001-5,000 employees
Consultant
2019-06-30T10:29:00Z
Jun 30, 2019
The way it was implemented for the company was mostly for HR integration. So we would synchronize data from SAPHR to an Active Directory. So all the new hiring, all the user provisioning was made by HR on the SAP system. This system was responsible for creating the accounts on the network and mailboxes and all that from that system. So no one has ever created a user manually in AD. It's all automatic. It's a solid product, it's a mature product. You just need to make sure that your IT personnel is properly trained. When you purchase a license, make sure you have support engaged as part of your contract and you'll get your team trained. I would also recommend a proof of concept for sure. That way you can show clients how flexible the product is. I would give the solution a rating of nine out of ten.
NetIQ Identity Manager delivers a complete, yet affordable solution to control who has access to what across your enterprise both inside the firewall and into the cloud. It enables you to provide secure and convenient access to critical information for business users, while meeting compliance demands.
The solution is a successor of another identity manager called eDirectory, created in 1993. I have worked on many projects in and out of the organization. SQL-based systems have limitations because it is a database. It is inside Windows. SQL-based systems can have only 20,000 to 50,000 users. There are regulations. GDPR is one kind of regulation. The regulations are in place because the solutions are unreliable. We cannot trust the systems. Organizations that cannot afford the solution must opt for standard products instead of SQL-based tools. SQL-based tools will have problems with the databases, directories, and synchronization. NetIQ is suitable for service providers but not for end customers. End customers might need help daily or weekly. LDAP helps if there is a hierarchy in the directory. AD has some kind of LDAP interface. However, LDAP is far better than AD. We can use solutions with attributes similar to LDAP. We can connect such systems to anything. The ease of use of NetIQ Identity Manager depends on how much we understand the system. If we know deeper things, we can use the tool easily. Nowadays, some people say that they are specialists. They might know how to install Windows by themselves. Systems other than Windows are difficult for them. They must understand at least a few operating systems. They must know the basics of data communication, databases, and directories. I have been teaching these for 20 years. I work with big security integration systems. We cannot have a secure system if we do not know the parts we are connecting and the parts that the data communication is calling. Many high-end projects fail because the people who do the complicated integrations are newcomers. Both the consultant and the customer are newcomers. It is a highly secure system that controls all the users and usage in an organization. The product is owned by OpenText. It is a big organization. It might have many technicians because the product is used in many big companies. Every system is now on the cloud. The solution has native cloud support. I am a freelancer. Overall, I rate the tool a nine out of ten.
We use NetIQ Identity Manager to sync employee data from HR systems to LDAP directories and various applications like SAP, automatically provisioning user accounts based on criteria such as department and job function, while additional access is assigned through workflow processes, streamlining user provisioning across multiple applications. NetIQ Identity Manager supports compliance and audit processes through reporting capabilities that provide insights into user access. Additionally, the Identity Governance product facilitates access reviews, allowing for the generation of reports to prompt access reassignments or cancellations based on predefined criteria. One challenge we have encountered is integrating applications without defined APIs or lacking expertise in integration from application administrators, prolonging integration timelines. Role-based access control in NetIQ Identity Manager improves our security posture by enabling us to track user roles and associated access across applications, detecting potential security breaches, and ensuring visibility into user access permissions at any given time. Since implementing NetIQ Identity Manager, we have seen significant improvements in managing the user lifecycle. First-day access provisioning is streamlined, reducing manual processes and saving time, especially during periods of high employee onboarding. Enhanced access control and reporting capabilities ensure comprehensive user information for auditing purposes, facilitating better security and compliance measures. Overall, based on my experience and flexibility, I would rate NetIQ Identity Manager a nine out of ten. It is highly flexible with many connectors, allowing for diverse integrations. While some solutions like Salesforce may connect more easily, they lack the flexibility of NetIQ Identity Manager.
If we get experienced support engineers, NetIQ is a good option. Other than support issues, the product is quite good. Overall, I rate the tool a seven out of ten.
I rate NetIQ Identity Manager an eight out of ten.
I would advise others to read the manuals carefully and do the testing systems first. That's because it has all the bells and whistles when it comes to features, but they are not so easy. It is a full package for everything, but it is not so easy to implement. You should basically clarify things because there are different kinds of doors for different kinds of things. I would rate this solution an eight of 10.
I would recommend this solution to others. I rate NetIQ Identity Manager a nine out of ten.
Do not look at features; look at real-time implementation experience. You need organization support, high-level support from management to do the change needed to implement it right. I would rate it as nine and a half out of ten because there is always something to improve.
The way it was implemented for the company was mostly for HR integration. So we would synchronize data from SAPHR to an Active Directory. So all the new hiring, all the user provisioning was made by HR on the SAP system. This system was responsible for creating the accounts on the network and mailboxes and all that from that system. So no one has ever created a user manually in AD. It's all automatic. It's a solid product, it's a mature product. You just need to make sure that your IT personnel is properly trained. When you purchase a license, make sure you have support engaged as part of your contract and you'll get your team trained. I would also recommend a proof of concept for sure. That way you can show clients how flexible the product is. I would give the solution a rating of nine out of ten.