Vice President at a tech services company with 11-50 employees
Real User
2022-02-01T06:02:56Z
Feb 1, 2022
My advice to those wanting to implement this solution is to use third-party independent partners for consulting. If they use the OpenText Professional services they're more expensive and they do not know as much. If I was going to rank all the ECM solutions, OpenText Decisiv is the best because I have used the other ones and even though it's not the easiest to use at times, it is the most powerful, robust software out there. I rate OpenText Decisiv a ten out of ten.
Indexing and search tools require several key features in order to be considered a quality option for purchase. The PeerSpot community discussed some the aspects that they considered most important: the speed and frequency of indexing rated high on the list, as did customization of the tool's features (specifically overhead customization). Additionally the breadth and depth of indexing that it is capable of doing will tell a lot about an indexing/search tool. Other features mentioned include...
My advice to those wanting to implement this solution is to use third-party independent partners for consulting. If they use the OpenText Professional services they're more expensive and they do not know as much. If I was going to rank all the ECM solutions, OpenText Decisiv is the best because I have used the other ones and even though it's not the easiest to use at times, it is the most powerful, robust software out there. I rate OpenText Decisiv a ten out of ten.