Business Development Manager at a tech services company with 201-500 employees
Real User
Top 5
2023-05-10T07:36:00Z
May 10, 2023
My advice to other users is to compare and have a good, deep understanding of the product before becoming a user. I read a lot of reviews, just like you are doing now, from existing users and engineers. I even contacted Moshiya and Flexi and asked their engineers for help. One important piece of advice is to keep a certain number of minimum technical in-house resources, including engineers and administrators. As an end-user, you will need administrators to administer the cloud and certified engineers. You cannot completely depend on a third party or the OEM because when an issue arises, it comes to you, and you cannot wait too long in a cloud environment. So having the minimum number of technical resources in-house is critical when operating a cloud or CMP. I would rate it an eight out of ten. It's absolutely good. However, I cannot give them a hundred percent mark because they have the same issue as Huawei, which most have. So an eight out of ten for them, and others, maybe more recent, I can't say they go all the way. They have limitations when it comes to the market part. Once it exists, then we have to live with it.
Chief Revenue Officer at a tech services company with 51-200 employees
Real User
2020-12-08T10:32:27Z
Dec 8, 2020
On the cloud management side, this product works well and there is nothing that our customers have mentioned they would like to have improved. As a product, it is pretty well designed. My only real complaint is about the technical support. That said, if you have your own team then it's not a big issue. I would rate this solution a seven out of ten.
Cloud management is the practice of managing all cloud infrastructure, such as hardware, operating systems, applications, storage components, and networking servers.
My advice to other users is to compare and have a good, deep understanding of the product before becoming a user. I read a lot of reviews, just like you are doing now, from existing users and engineers. I even contacted Moshiya and Flexi and asked their engineers for help. One important piece of advice is to keep a certain number of minimum technical in-house resources, including engineers and administrators. As an end-user, you will need administrators to administer the cloud and certified engineers. You cannot completely depend on a third party or the OEM because when an issue arises, it comes to you, and you cannot wait too long in a cloud environment. So having the minimum number of technical resources in-house is critical when operating a cloud or CMP. I would rate it an eight out of ten. It's absolutely good. However, I cannot give them a hundred percent mark because they have the same issue as Huawei, which most have. So an eight out of ten for them, and others, maybe more recent, I can't say they go all the way. They have limitations when it comes to the market part. Once it exists, then we have to live with it.
On the cloud management side, this product works well and there is nothing that our customers have mentioned they would like to have improved. As a product, it is pretty well designed. My only real complaint is about the technical support. That said, if you have your own team then it's not a big issue. I would rate this solution a seven out of ten.