Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Real User
Top 20
2024-06-14T12:22:29Z
Jun 14, 2024
We use the product's automation capabilities for some processes. We plan to implement some tools based on Creatio to improve our processes. If we want to build something new and receive marketing support from the vendor, we can use Creatio. It's easy to use, easy to deploy, and easy to scale if we want to grow. Overall, I rate the solution an eight out of ten.
My recommendation for using Studio Creatio is to obtain credentials and access the Creatio solution to address specific problems. It's a cost-effective option with ample study materials and practical exercises for mastering it. While the tool is intuitive, it's essential to invest some time in learning it. With around forty to fifty hours of preparation, you can begin working on simple projects, and with a bit more time, you will be equipped to tackle more complex ones effectively. I would rate it nine out of ten.
For new users considering Studio Creatio, I would recommend going with a very simple, stable solution provided by a vendor. There are three of them, marketing, sales and service. Do not build a solution from scratch. Start by using the models or features for a particular industry and particular solution, and work closely with the vendor. It is better to choose from partners with a particular solution and not go deep into coding everything from scratch. Overall, I would rate Studio Creatio a seven out of 10.
Founder at a tech services company with 51-200 employees
Real User
2021-12-21T09:50:00Z
Dec 21, 2021
Whenever you need a new feature, you can build on top of your session. The product is very easy to configure, and we are very happy with it. When implementing, be sure of what you want to do with the product so that you can plan how to configure it properly. I would rate this product as nine out of ten.
We recommend this solution to all our customers because of its functionalities and potential. It is not just for solving some CRM issues. You can also develop whatever you want by using the framework of Creatio. All companies need to develop some specific applications based on the needs of their business, and with Creatio, they can very easily integrate these implementations with their back-office products. I developed some specific applications for some customers by using this solution. It is a very good solution for every customer. I would rate Studio Creatio a nine out of ten. Creatio is continuously improving the code and delivering new functionalities. I am very happy with all the functionalities of Creatio.
We use both the on-premises and cloud deployment models. People should understand the limits between what can be done with their properties. Every day it's becoming more of a low code platform. New users need to understand the limits between the local, the capabilities, and what needs to be developed to understand its abilities and limitations. I'd rate the solution nine out of ten.
Manager, Systems Development at a construction company with 501-1,000 employees
Real User
2018-10-28T10:20:00Z
Oct 28, 2018
You need to have a programmer in-house if you have a complex structure. That, or you will need to discuss this during the pricing conversation with bpm. If you don't have a complex structure, really take a look at the out-of-the-box functionality and let bpm manage it on their side. Go cloud, less hardware and less hassle. My final point would be to make sure you get a Customer Success manager. They are invaluable. There are a few things that, in 2016, when we first got the product, it was lacking, but the beauty of bpm is that they worked with us to get it to where we needed it. They heard our voice and they were eager and excited to work with us. You're not going to get that from a Fortune 500 company. They're going to hear you and say, "Yeah, that's nice. We just don't do that." With bpm'online, customer success is their success. It's a beautiful thing. To clarify, we built in-shop, ourselves, and there were a couple functionalities that the system was missing, things like field objects and how their back-end structure worked. They made enhancements and adjustments that overall helped their product. But from our point of view, we built it from the ground up. We integrated with our infrastructure. We began mapping everything out, how we needed it to be placed in our infrastructure, and then we built it out. Granted, bpm does offer a service to do that for you, from what I understand, but we took a different route because we had the benefit of having in-house programmers. We have about 200 users in bpm right now. The expectation would bring that up to 600. As far as the users' roles go, they're from president all the way down to the front desk. Everybody has a piece of the pie, everybody is either indirectly or directly working with the system, whether it be notifications or a part of the process. If somebody doesn't know bpm is affecting their work - which I don't think is the case - the fact is, it is. We have three staff for deployment and maintenance of the system. You could get by with fewer if it was their full-time job. We're building out our project life cycle, so that it covers everything from lead to cash in hand. We're currently building out the second phase, which will bring it all the way to "paid." Once this is done, bpm will cover the entire project life-cycle.
Intelligent business process management and low-code platform with out-of-the-box solutions and templates
Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.
We use the product's automation capabilities for some processes. We plan to implement some tools based on Creatio to improve our processes. If we want to build something new and receive marketing support from the vendor, we can use Creatio. It's easy to use, easy to deploy, and easy to scale if we want to grow. Overall, I rate the solution an eight out of ten.
My company's team is very happy with Studio Creatio. I rate the overall product a nine out of ten.
My recommendation for using Studio Creatio is to obtain credentials and access the Creatio solution to address specific problems. It's a cost-effective option with ample study materials and practical exercises for mastering it. While the tool is intuitive, it's essential to invest some time in learning it. With around forty to fifty hours of preparation, you can begin working on simple projects, and with a bit more time, you will be equipped to tackle more complex ones effectively. I would rate it nine out of ten.
Studio Creatio is a fantastic product. It's the best product I have used to date. I rate the overall solution an eight out of ten.
For new users considering Studio Creatio, I would recommend going with a very simple, stable solution provided by a vendor. There are three of them, marketing, sales and service. Do not build a solution from scratch. Start by using the models or features for a particular industry and particular solution, and work closely with the vendor. It is better to choose from partners with a particular solution and not go deep into coding everything from scratch. Overall, I would rate Studio Creatio a seven out of 10.
Whenever you need a new feature, you can build on top of your session. The product is very easy to configure, and we are very happy with it. When implementing, be sure of what you want to do with the product so that you can plan how to configure it properly. I would rate this product as nine out of ten.
I would rate Studio Creatio a nine out of ten.
We recommend this solution to all our customers because of its functionalities and potential. It is not just for solving some CRM issues. You can also develop whatever you want by using the framework of Creatio. All companies need to develop some specific applications based on the needs of their business, and with Creatio, they can very easily integrate these implementations with their back-office products. I developed some specific applications for some customers by using this solution. It is a very good solution for every customer. I would rate Studio Creatio a nine out of ten. Creatio is continuously improving the code and delivering new functionalities. I am very happy with all the functionalities of Creatio.
I would rate Studio Creatio a nine out of ten.
We use both the on-premises and cloud deployment models. People should understand the limits between what can be done with their properties. Every day it's becoming more of a low code platform. New users need to understand the limits between the local, the capabilities, and what needs to be developed to understand its abilities and limitations. I'd rate the solution nine out of ten.
You need to have a programmer in-house if you have a complex structure. That, or you will need to discuss this during the pricing conversation with bpm. If you don't have a complex structure, really take a look at the out-of-the-box functionality and let bpm manage it on their side. Go cloud, less hardware and less hassle. My final point would be to make sure you get a Customer Success manager. They are invaluable. There are a few things that, in 2016, when we first got the product, it was lacking, but the beauty of bpm is that they worked with us to get it to where we needed it. They heard our voice and they were eager and excited to work with us. You're not going to get that from a Fortune 500 company. They're going to hear you and say, "Yeah, that's nice. We just don't do that." With bpm'online, customer success is their success. It's a beautiful thing. To clarify, we built in-shop, ourselves, and there were a couple functionalities that the system was missing, things like field objects and how their back-end structure worked. They made enhancements and adjustments that overall helped their product. But from our point of view, we built it from the ground up. We integrated with our infrastructure. We began mapping everything out, how we needed it to be placed in our infrastructure, and then we built it out. Granted, bpm does offer a service to do that for you, from what I understand, but we took a different route because we had the benefit of having in-house programmers. We have about 200 users in bpm right now. The expectation would bring that up to 600. As far as the users' roles go, they're from president all the way down to the front desk. Everybody has a piece of the pie, everybody is either indirectly or directly working with the system, whether it be notifications or a part of the process. If somebody doesn't know bpm is affecting their work - which I don't think is the case - the fact is, it is. We have three staff for deployment and maintenance of the system. You could get by with fewer if it was their full-time job. We're building out our project life cycle, so that it covers everything from lead to cash in hand. We're currently building out the second phase, which will bring it all the way to "paid." Once this is done, bpm will cover the entire project life-cycle.