I would rate this solution as nine out of ten. The solution can be very spammy at times. We have received the same alert multiple times, despite thinking that we have already accepted it. If we're working on something and get an alert, it will keep reminding us of it, which is a pain. My advice is don't over-complicate your schedule. I spent a lot of time trying to make a special schedule for 20 people. I would recommend this solution to those who are interested in using it.
I give this solution ten out of ten. Registering your cell phone using the mobile application for the solution is very important if you want to receive your notifications in real time.
IT Operation Manager at a tech services company with 501-1,000 employees
Real User
2021-12-24T10:30:59Z
Dec 24, 2021
My advice to others is you should start small and then roll out to other teams. Use a proof of concept, at the beginning. Find the first teams which can use the solution. Then you can roll out based on that POC experience. The biggest lesson learned from using VictorOps was we change our approach to internet management after implementation. It was a part of a big change in our culture of modern incident management. I rate VictorOps an eight out of ten.
Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.
I would rate this solution as nine out of ten. The solution can be very spammy at times. We have received the same alert multiple times, despite thinking that we have already accepted it. If we're working on something and get an alert, it will keep reminding us of it, which is a pain. My advice is don't over-complicate your schedule. I spent a lot of time trying to make a special schedule for 20 people. I would recommend this solution to those who are interested in using it.
I give this solution ten out of ten. Registering your cell phone using the mobile application for the solution is very important if you want to receive your notifications in real time.
My advice to others is you should start small and then roll out to other teams. Use a proof of concept, at the beginning. Find the first teams which can use the solution. Then you can roll out based on that POC experience. The biggest lesson learned from using VictorOps was we change our approach to internet management after implementation. It was a part of a big change in our culture of modern incident management. I rate VictorOps an eight out of ten.