Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM). Updated: December 2024.
What is digital experience monitoring? Digital Experience Monitoring (DEM), also sometimes referred to as end-user experience monitoring, is the process of analyzing usage and performance data across applications, devices, services, and infrastructure, to understand how end users’ interactions with technology affect the quality of their digital experience. By uncovering critical data across complex digital environments, digital experience monitoring gives IT departments the visibility...