It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place.
Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients.
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The most value we get from this solution is that everything is on a patch cycle.
It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place.
Maybe they could improve the capability to be multi-tenant.
It is very scalable.
The initial setup is easy and the deployment is quick.
It's definitely improved the help-desk servicing, et cetera.
Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients.
A good automated scripts feature.
The implementation is nice and easy.
It allows us to manage all client requests, jobs and invoicing.