Practice Lead at a computer software company with 51-200 employees
Real User
Dec 21, 2021
HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized.
Find out what your peers are saying about Fortra, Idira by Palo Alto Networks, IBM and others in Privileged Access Management (PAM). Updated: May 2026.
PAM solutions help manage and control access to critical resources by elevating security measures to protect sensitive data. They provide a framework for governing privileged credentials and actions, reducing the risk of breaches caused by unauthorized access. PAM ensures that only authorized users can access and manage privileged accounts, which are often targeted by cyber attackers. It integrates with existing IT environments to streamline security protocols and minimize risks associated...
HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized.