Windows Engineer at a tech services company with 5,001-10,000 employees
Real User
2022-03-24T20:23:09Z
Mar 24, 2022
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it.
We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature.
The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good.
Director, Middle East, East India & SAARC at DMX Technologies
Real User
2020-07-19T08:15:00Z
Jul 19, 2020
Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description.
IT Asset Management (ITAM) solutions are instrumental in managing Hardware, Software, and other IT assets. These assets are the center of your organization’s IT Infrastructure, and their lifecycle management requires improved control over inventory, tracking, and maintenance.
The platform offers efficient stability.
We use the solution for IT service desk management and asset management.
We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance.
The solution is scalable.
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it.
We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature.
The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good.
Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description.