Professor - General Management and Project Management at a government with 1,001-5,000 employees
Real User
2022-01-04T21:51:32Z
Jan 4, 2022
I am not familiar with the licensing, however, the cost is billed annually, not monthly. For example, if you want 10 users, you pay one year for 10 users at once. Of course, there must be some discount scheme for high volumes of users. I'm not sure about the price. The last time I saw the information it was something around $50 to $60 per month per user. In fact, they have two or three classes of users. They have a class of users that you don't need to pay licenses for. For example, let's suppose you implement a help desk solution. For anyone that registers an issue and wants to open a ticket, it's not necessary to have a license for this. You can have several thousands of users that can input their data and they can see their data. For example, if I open a ticket, I can see my ticket. I can see the status of my tickets and the company doesn't need to purchase a license for this kind of user. However, if you want a user that can deal with the data and configure things, then you will need to pay for the license.
I am not familiar with the licensing, however, the cost is billed annually, not monthly. For example, if you want 10 users, you pay one year for 10 users at once. Of course, there must be some discount scheme for high volumes of users. I'm not sure about the price. The last time I saw the information it was something around $50 to $60 per month per user. In fact, they have two or three classes of users. They have a class of users that you don't need to pay licenses for. For example, let's suppose you implement a help desk solution. For anyone that registers an issue and wants to open a ticket, it's not necessary to have a license for this. You can have several thousands of users that can input their data and they can see their data. For example, if I open a ticket, I can see my ticket. I can see the status of my tickets and the company doesn't need to purchase a license for this kind of user. However, if you want a user that can deal with the data and configure things, then you will need to pay for the license.