ICT Analyst at a energy/utilities company with 5,001-10,000 employees
Real User
2022-01-26T20:20:31Z
Jan 26, 2022
Alemba vFire is one of the more affordable than the other solutions on the market. There is not any additional cost for adding configurations or assets. The annual MA cost to ensure we get product updates is roughly about USD75,000 - 80,000 (although services are not included).
IT Service Management (ITSM) enhances organizational efficiency by standardizing how services are delivered. It structures processes and ensures performance through best practices, allowing businesses to improve their service quality and user satisfaction.This framework encourages seamless coordination between IT teams and business units. ITSM provides a comprehensive approach to manage IT services, focusing on areas like service design, transition, operation, and improvement. Companies rely...
The product is much cheaper than ServiceNow. There are no hidden charges.
Alemba vFire is one of the more affordable than the other solutions on the market. There is not any additional cost for adding configurations or assets. The annual MA cost to ensure we get product updates is roughly about USD75,000 - 80,000 (although services are not included).