ICT Analyst at a energy/utilities company with 5,001-10,000 employees
Real User
2022-01-26T20:20:31Z
Jan 26, 2022
Alemba vFire is one of the more affordable than the other solutions on the market. There is not any additional cost for adding configurations or assets. The annual MA cost to ensure we get product updates is roughly about USD75,000 - 80,000 (although services are not included).
What is IT service management (ITSM)? IT service management (ITSM) is the practice of planning, delivering, operating, and improving the IT services an organization provides to its end users.
The product is much cheaper than ServiceNow. There are no hidden charges.
Alemba vFire is one of the more affordable than the other solutions on the market. There is not any additional cost for adding configurations or assets. The annual MA cost to ensure we get product updates is roughly about USD75,000 - 80,000 (although services are not included).