What is your experience regarding pricing and costs for Blue Prism?

The tool is expensive.

All RPA tools are expensive in general. To use Blue Prism, there is a need to pay INR 15,000 per customer. I believe that the partner will get some margin from the amount paid by the users to Blue Prism. There are no additional costs apart from the licensing charges attached to the product. The costs for support are included in the amount of INR 15,000 paid for each digital worker who uses the product.

To my knowledge, we get the license on a yearly basis.

I am unable to compare pricing because I usually do not have access to the information. In some cases, the client already has licenses and we assist them in installing the environment, while in other cases, they already have both the licenses and the environment set up.

I rate Blue Prism five out of 10 for affordability. Blue Prism costs much more than other RPA tools. It's expensive, and the maintenance costs are always high.

The pricing or licensing costs of Blue Prism are around $15,000 per year, primarily based on the number of processors run in parallel.

The solution is enterprise software so we will try to maximize our usage during the available slots. We will get ROI with the high price since there will be some value added with automation. I think that after doing a cost-benefit analysis, we are on the positive side.

Blue Prism is an expensive solution, especially in Southeast Asia, while in Europe and the UK, it can be considered moderate in terms of cost.

The license is expensive, however, I cannot share the exact cost.

The solution is costly. I rate the pricing a nine out of ten, with ten being the highest price. It was approximately 700 euros monthly. Additionally, there was 25% included on subscriptions for maintenance but the percentage varied from year to year.

Its pricing is okay. Its price is pretty similar to the price of other tools.

Our customers pay for an annual license.

Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them.

The solution is expensive.

The cost of the solution is high. It should be lowered. They need to make it more affordable.

We are on a yearly license. There are two types of licenses. One is for the VDI license and the other one is for the Blue Prism license. For HSBC we have yearly licenses. Altogether, I think $750 per annum needs to be paid for this VDI license and the Blue Prism license is different. Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions. At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors. Moreover, this Blue Prism provides the flexibility to automate daily banking-related activities. So that's how Blue Prism is being used for the banking sector. Senior management team is looking into alternatives. For example, Alteryx is the one tool that is being introduced to HSBC. Currently, we are undergoing training for Alteryx and are exploring ways to cut down on costs.

The price is low and it's reasonable, however, I expected more to be included in the product. Now, if I have to go and buy all these other extras, that price is going to go up. For instance, if I use OCR capability and I'm not using their product, the Decipher product, I have to go and buy an ABBYY license separately. That means I have to manage more licenses. It's not included in the package where I have a good OCR solution that works with it, I must now go and buy and manage separate licenses. It is just a nightmare. If you look at the supply chain, you now need to get a separate license from another company if you want to buy licenses to OCR with Blue Prism. And that is where the cost increases and then the investment becomes a little bit more difficult to justify.

Blue Prism has a higher cost with respect to RPA enablement, particularly if you are trying to start with RPA. If you are a middle-scale company, then the cost of robots and their overall infrastructure can become really huge. You would feel like this is really a costly affair to start with RPA. So, Blue Prism has a higher cost if you are talking about middle-scale companies. However, if you're thinking of having more than 50 bots or 100 bots, perhaps this will have a lower impact on your cost. In general, Blue Prism is costly.

The big vendors should consider some sort of unbundled pricing model that allows them to price accordingly to a customer's needs. Because developing robots manually took too long, this solution gave us a lot of flexibility when it came to pricing. A lot of global vendors have a very big problem understanding the price structure or price requirements of frontier markets, like Africa.

Licensing is on an annual basis. The pricing is better than other platforms.

We tend to sign two or three-year contracts for licenses. Afterward, we may renew or tender a new company.

It is expensive for us. It should be cheaper for a market like ours. We are based in India.

Its price should be lower.

The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism.

This is a very expensive product and this is the reason that they're losing their market share.

This is an expensive solution. I think Blue Prism has a licensing mode quite different from the other RPA tools.

I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product.

Its price is sometimes higher.

The price is on par with other products in the market. Pricing could be better but everyone is charging based on the number of users.

It is a bit higher in cost as compared to Automation Anywhere and UiPath. The rate also differs from client to client. Margins are also important when it comes to costing and licensing. There are some additional costs involved besides the standard licensing costs. You have the development team cost, which includes the project manager, development team, analyst, and testers. You also need a team manager. You also have the tools cost, architecture cost, platform cost, and the licensing cost of each bot.

They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere.

I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that.

Blue Prism is quite costly. The free version provides you with a free forum for a month, where UiPath provides you with a community edition with their free version.

Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath.

We got a discounted price after negotiating with Blue Prism, as well as Automation Anywhere through our procurement. From a list-price perspective (due to the marketing strategy of Automation Anywhere), Automation Anywhere appears to be much cheaper compared to Blue Prism; however, if you do a detailed analysis in regards to the total pricing, I think both are pretty much at war with each other. Automation Anywhere has broken down the licensing costs into multiple factors, whereas Blue Prism is very straightforward — you purchase a production license, that's it. This looks much more expensive compared to Automation Anywhere prices, but with Automation Anywhere, you have to start from scratch. I'd say they are pretty much head-to-head with each other. With Blue Prism, there are no additional fees. The price depends on the number of processes that you run in production and you get a license for that. Also, the lower environments are free of cost. It's pretty straightforward.

We have a three-year contract that is paid on a yearly basis. To my knowledge, there are no additional costs other than the standard licensing fee.

Blue Prism is less expensive than some of the other RPA solutions. The licensing fees depend on the number of users that you have.

For simple processes use UiPath and Automation Anywhere. For medium to high complexity processes use Blue Prism. For much complex process involving decision making and much more of AI use Work fusin.

The licensing fees are low compared to other tools.

Our licensing fees are approximately $5,000 USD per year. The price is based upon the licensing model, where clients are assigned categories such as platinum, gold, and silver customers. Everything is included with the cost of the license.

The pricing is scalable for a enterprise-level solution. It's quite scalable and it's quite comparable with the market. If you really scale well over the number of licenses you have, you can achieve economies of scale and it comes out to be very cheap. There are no costs in addition to the standard licensing fees. There is an option to increase your support levels by paying another 10 percent or 20 percent on your licenses, depending on how much support you want. We are still happy with the support.

These prices are deal-specific, it will probably not be right to review negotiations with the vendor. Currently, there are no new licensing agreement changes for us.

Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees.

We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We need to add the hardware costs to set up the servers for the SQL server, and then we need to budget for about a week to set up the entire infrastructure. We need to add the cost of the people who will be working during this week. There are other costs, but it is the same for any tool. We normally budget around $30,000 for the first year for the hardware, setup, and people cost.

Pricing is on an annual basis. Blue Prism is around 8,000 GBP while other tools vary between 3,000 to 6,000 USD. The standard licensing fees for Blue Prism are around 3,000 to 4,000 USD for a partner. In addition to the tools, you have implementation costs to consider. There are no additional fees.

No.

Blue Prism is pretty steep compared to the others, much more than Automation Anywhere. That can be a hindrance as well.