Director of IT Infrastructure at The University of Tampa
Real User
2020-09-29T05:58:00Z
Sep 29, 2020
The pricing is higher, but you're also buying from a company that's been around for decades. It has the staff to support you so that when you call at 2 o'clock in the morning, somebody is going to help you out. You're not going to have to wait until 8:00 AM the next day. It's more pricey, but I definitely think it's worth the money. The licensing seems to be very reasonable. It's not very complicated. The only additional fee is if you want to opt in for their extended maintenance.
I don't know that we use their service or part replacement plan. I asked them about the warranty upfront before we purchased it and they made it clear that if there are any issues with the hardware, they would take care of it. They left me feeling confident about that. I value quality above price. PDUs are not something that you should try to cut corners on.
Find out in this report how the two Data Center Power Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The pricing is higher, but you're also buying from a company that's been around for decades. It has the staff to support you so that when you call at 2 o'clock in the morning, somebody is going to help you out. You're not going to have to wait until 8:00 AM the next day. It's more pricey, but I definitely think it's worth the money. The licensing seems to be very reasonable. It's not very complicated. The only additional fee is if you want to opt in for their extended maintenance.
I don't know that we use their service or part replacement plan. I asked them about the warranty upfront before we purchased it and they made it clear that if there are any issues with the hardware, they would take care of it. They left me feeling confident about that. I value quality above price. PDUs are not something that you should try to cut corners on.