Innovation Service Manager at a tech services company with 201-500 employees
Real User
Top 20
2024-05-15T08:40:56Z
May 15, 2024
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on investment can be very high.
If you are using Icinga for personal use, you can install it without any additional fees. However, for organizational purposes, there are licensing considerations based on the number of users and the features required. So while the core Icinga software remains open-source, additional features and user support might have associated costs.
Senior System Integration Engineer at SVA System Vertrieb Alexander GmbH
Real User
Top 5
2023-06-02T11:32:00Z
Jun 2, 2023
Icinga is a free open-source solution, but you can pay for support. We don't need support because my colleague and I are skilled and experienced with the solution. We also have a consultant who knows more than us. We call him if there are any problems. If you need professional support, you can buy support from the vendor.
Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it. You need to maintain it and develop some probes while its deployment is manual. When you want to make modifications, such as adding new assets to be monitored or modifying the config file, it must be done manually without any automation or detection.
Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.
Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and...
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on investment can be very high.
I wasn't involved with the finance side of the product. I just tested the product and gave feedback to the IT team in our company.
If you are using Icinga for personal use, you can install it without any additional fees. However, for organizational purposes, there are licensing considerations based on the number of users and the features required. So while the core Icinga software remains open-source, additional features and user support might have associated costs.
Icinga is a free open-source solution, but you can pay for support. We don't need support because my colleague and I are skilled and experienced with the solution. We also have a consultant who knows more than us. We call him if there are any problems. If you need professional support, you can buy support from the vendor.
The solution is free to use. Commercial support is however available on icinga.com.
The solution is cheap.
Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it. You need to maintain it and develop some probes while its deployment is manual. When you want to make modifications, such as adding new assets to be monitored or modifying the config file, it must be done manually without any automation or detection.
The solution is free to use.
We do not have any licensing costs.
It's an open-source solution.
This is an open-source solution with paid support.
It is relatively inexpensive and may be okay if you are a smaller organization concerned with the price more than the utility.