Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
Real User
Top 10
Dec 2, 2024
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
Process Method and Tool Developer at a transportation company with 10,001+ employees
Real User
Top 10
Sep 6, 2024
When we first got the tool, it cost 3,000 euros a year for unlimited users, which was a great deal. But the prices kept going up over the years. I'm not involved with pricing anymore, but I heard they increased a lot, so we decided to stop using it.
I do not believe that the product provides value for money since I feel that it is quite expensive. I don't have a clear view of the cost associated with the licensing part of the tool. The product considers the license cost based on the actual usage of the product. My company has a premium license, and it is huge enough to be extended to everybody in my company, including the ones who have very limited usage of it. My company likes to have the product connected to the rest of the team, though many are not daily users of the solution.
On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing an eight. There is an additional cost to be paid for some kinds of tools.
For enterprise companies the licensing cost is fine. Those companies don't have budgetary issues. It's mid to smaller-size organizations like us that find this tool very expensive.
Principal Solution Architect at Trundl - Atlassian Platinum Solution Partner
Consultant
Jul 18, 2022
They have a subscription model. If you're on the premium tier, that includes Advanced Roadmaps. This is similar for Data Center, which is self-hosted. A lot of companies will use the infrastructure as a service, AWS, or Azure to host the products in the cloud. The licensing is very transparent. You can go to the Atlassian pricing calculator. You could get, depending on the number of users and the products and the tiers, the premium tier that has this feature set, and you can get a quote directly. There are no hidden fees or extra charges. They're very transparent about their pricing. It's supposed to be very competitive with something like ServiceNow. ServiceNow would be ten times as much the cost per user annually as opposed to an Atlassian Jira product. There may be some additional costs. Somebody needs to configure this and maintain it. Oftentimes you'll see a dedicated resource or resource responsibilities with a team within the organization to build those projects and help people plan. Otherwise, that's outsourced to consultancies like my own company. They have infrastructure costs also if you decide to host it yourself, either on-prem or in the cloud. AWS costs would not be included. You would have to pay for the hosting servers and the technical know-how and resources to manage them there. That would be the only additional cost. You can also buy a premium support package. It's incentivized with shorter timeframes on getting back to you and getting resolutions. For larger companies, they have a technical account management program. You could purchase time with an Atlassian resource to strategize around your deployment in the ecosystem. You could get that inside scoop or whatever from Atlassian on your product roadmap and how to best get value from it.
I believe we pay a monthly license for Jira, but I don't know the precise cost. I think it's dependent on how much space the organization uses. The vendor may offer a range of pricing options based on the organization's requirements.
We have nine people using it so we have a standard cost of approximately $150 dollar per year. There are only additional costs if you exceed the limit of users, then you start paying by user. The cost is significantly higher.
The pricing of the solution is expensive. When you install any add-on, you have to pay for each and everyone who is declared on the system in order to have the add-on working. If you have anywhere from one hundred to five hundred users and even if you only have two hundred users using this solution, you have to pay for them all.
Process Method and Tool Developer at a transportation company with 10,001+ employees
Real User
Top 10
Sep 9, 2019
JIRA was inexpensive in the beginning when we first took the solution on. After we bought it, the prices went up. Scaling it as our company grew was a little like making purchases from a drug dealer: once you are hooked you pay whatever you have to. Atlassian is not the only company to raise their prices over time, so it is understandable. But it is much more expensive for us now.
Jira Portfolio is an agile roadmapping tool designed to help teams build plans, envision the big picture, track progress, and share the process with stakeholders.
Jira Portfolio is planned based. A plan in Portfolio is a complete view of the tasks, teams, and release dates for your Jira projects. Once you start to create a plan, there are three main factors you need to define:
Scope: A list of tasks that need to be carried out in order to complete the plan.
Teams: Who will be...
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
When we first got the tool, it cost 3,000 euros a year for unlimited users, which was a great deal. But the prices kept going up over the years. I'm not involved with pricing anymore, but I heard they increased a lot, so we decided to stop using it.
I do not believe that the product provides value for money since I feel that it is quite expensive. I don't have a clear view of the cost associated with the licensing part of the tool. The product considers the license cost based on the actual usage of the product. My company has a premium license, and it is huge enough to be extended to everybody in my company, including the ones who have very limited usage of it. My company likes to have the product connected to the rest of the team, though many are not daily users of the solution.
Given the solution’s significant functionality, benefits, and value, you get more than you pay for.
I rate the pricing a six out of ten on a scale where one is cheap and ten is expensive.
Currently, I use the free version for personal use.
I rate JIRA Portfolio a five out of ten for its pricing.
On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing an eight. There is an additional cost to be paid for some kinds of tools.
For enterprise companies the licensing cost is fine. Those companies don't have budgetary issues. It's mid to smaller-size organizations like us that find this tool very expensive.
The pricing of the license is average.
I don't deal with the pricing or licensing aspects of the solution.
Portfolio is very expensive, costing on average $2000-3000 per user per month.
They have a subscription model. If you're on the premium tier, that includes Advanced Roadmaps. This is similar for Data Center, which is self-hosted. A lot of companies will use the infrastructure as a service, AWS, or Azure to host the products in the cloud. The licensing is very transparent. You can go to the Atlassian pricing calculator. You could get, depending on the number of users and the products and the tiers, the premium tier that has this feature set, and you can get a quote directly. There are no hidden fees or extra charges. They're very transparent about their pricing. It's supposed to be very competitive with something like ServiceNow. ServiceNow would be ten times as much the cost per user annually as opposed to an Atlassian Jira product. There may be some additional costs. Somebody needs to configure this and maintain it. Oftentimes you'll see a dedicated resource or resource responsibilities with a team within the organization to build those projects and help people plan. Otherwise, that's outsourced to consultancies like my own company. They have infrastructure costs also if you decide to host it yourself, either on-prem or in the cloud. AWS costs would not be included. You would have to pay for the hosting servers and the technical know-how and resources to manage them there. That would be the only additional cost. You can also buy a premium support package. It's incentivized with shorter timeframes on getting back to you and getting resolutions. For larger companies, they have a technical account management program. You could purchase time with an Atlassian resource to strategize around your deployment in the ecosystem. You could get that inside scoop or whatever from Atlassian on your product roadmap and how to best get value from it.
Portfolio is well-priced - a license for ten users costs $100 or $150 a month. There are no additional fees to pay.
We have a license to use JIRA Portfolio, we are not using the free version.
I believe we pay a monthly license for Jira, but I don't know the precise cost. I think it's dependent on how much space the organization uses. The vendor may offer a range of pricing options based on the organization's requirements.
We pay a yearly licensing fee. Everything is included in that price. There aren't extra add-on fees to take into consideration.
We pay our fees annually, although monthly payments are also available.
We have nine people using it so we have a standard cost of approximately $150 dollar per year. There are only additional costs if you exceed the limit of users, then you start paying by user. The cost is significantly higher.
The pricing of the solution is expensive. When you install any add-on, you have to pay for each and everyone who is declared on the system in order to have the add-on working. If you have anywhere from one hundred to five hundred users and even if you only have two hundred users using this solution, you have to pay for them all.
JIRA was inexpensive in the beginning when we first took the solution on. After we bought it, the prices went up. Scaling it as our company grew was a little like making purchases from a drug dealer: once you are hooked you pay whatever you have to. Atlassian is not the only company to raise their prices over time, so it is understandable. But it is much more expensive for us now.