The pricing model of the solution can be divided into two parts since there are two types of licenses that users can purchase. The solution provides licenses to users either based on the number of users or the number of cases that an end user creates. Though the pricing and license in models of the solution are kept simple, the price of the world solution is high. Even if you go ahead and purchase Pega Customer Service, you need to purchase Pega's base product, the cost of which is high.
The pricing model of the solution can be divided into two parts since there are two types of licenses that users can purchase. The solution provides licenses to users either based on the number of users or the number of cases that an end user creates. Though the pricing and license in models of the solution are kept simple, the price of the world solution is high. Even if you go ahead and purchase Pega Customer Service, you need to purchase Pega's base product, the cost of which is high.