Database Administrator at a tech services company with 1,001-5,000 employees
Real User
2021-12-21T13:03:00Z
Dec 21, 2021
I have lost track of that over the years because I don't handle that piece of it. I believe the licensing model has changed as the company has been acquired by Precisely. Its licensing has changed over the 15 year period we've been using the product, and I don't handle that anymore. I don't receive or approve payment of those invoices. The licensing provides the access to support. I do know that there's an annual charge for being able to call into their support line and get a technical team from Precisely to assist with any issues we may have. I don't think there are any additional costs other than what we incur internally in terms of the infrastructure that we need to run and operate the product.
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The cost of the product is too high.
I have lost track of that over the years because I don't handle that piece of it. I believe the licensing model has changed as the company has been acquired by Precisely. Its licensing has changed over the 15 year period we've been using the product, and I don't handle that anymore. I don't receive or approve payment of those invoices. The licensing provides the access to support. I do know that there's an annual charge for being able to call into their support line and get a technical team from Precisely to assist with any issues we may have. I don't think there are any additional costs other than what we incur internally in terms of the infrastructure that we need to run and operate the product.