We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs.
What is process automation? Process automation is the automation of complex business processes. The idea behind process automation is to automate processes, centralize information, and reduce errors by removing human input.
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs.