Network & Security Administrator at a legal firm with 51-200 employees
Real User
Top 20
Aug 6, 2025
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, but we found Qualys to be a little bit lacking since it wasn't really eliminating all the vulnerabilities. We have been using it for years and it's almost as if we still have the same vulnerability count. We wanted to try something new with Automox in that most of the vulnerabilities are taken care of just by updating the applications that we use on our computers. We have not used Automox's scripting capabilities for automating routine tasks such as software deployment and configuration changes yet, but we're probably not going to see a massive need for that since we don't have many in-house applications or a development team.
Senior Project Manager at a government with 51-200 employees
Real User
Aug 3, 2021
We are a municipality, so we are not a traditional business. We've got it deployed throughout the city. We've got it on roughly 120 servers. We've also got about 1,400 other endpoints. So, there are roughly 1,300 computers, and those computers are also police vehicles, EMS vehicles, and fire vehicles. We are continuously monitoring them and patching them to make sure that they stay up to date and meet all the criteria for compliance. Obviously, EMS has to worry about HIPAA, and police have to worry about CJIS. So essentially, we're making sure that we stay within the guidelines of compliance. It is web-based, so we are using the version that they're currently on.
Security Engineer at a retailer with 501-1,000 employees
Real User
Apr 28, 2021
My primary use cases for Automox are for patching, configuration management, and support. Our help desk receives tickets and we use Automox to create solutions that the help desk can use in an automated fashion rather than having to manually do the work. We have created ways to help them work faster.
We use Automox as part of one of our product offerings, our server management, where we use it for patch management. As concerns the Atlantic.Net side, when we're selling to the marketplace, we sell mostly public cloud with dedicated hosts, or cloud VMs. We also sell hybrid cloud and private cloud, as well as co-location when that unique need arises. Obviously, with so many servers out there, our clients are very big into compliance, examples being HIPAA, PCI, NIST, ISO certifications and the like. We need to be able to provide patch management and that's how we utilize Automox. That's what got us started looking for this back in 2017. We needed something as our in-house solution was not working very well in terms of what we wanted: visibility and up-to-date patching. At that point, we decided to explore new open source options versus what is out there for purchase. This is how we stumbled across Automox and started using it with our clients. We never truly made this kind of functionality into a formal offering before settling on Automox. It was more on an urgent-need basis. But, once we adopted Automox, we made it a formalized offering.
I work for B/Net Systems. We are a managed services provider, which is outsourced IT. We have a lot of clients, mostly in the Washington, D.C., Metropolitan area. We do as much or as little of their tech work as needed. A lot of the work that we do, really the bread and butter, is what we call monthly maintenance. That is making sure that all the computers are healthy each month. This involves a lot of software patching, making sure there is free disk space, ensuring there isn't anything in the error logs, etc. Automox helps us manage the software update part. It is really great because it manages software updates for every piece of software on the computer.
Director Of Business Operations at Ihloom Cybersecurity
Real User
Mar 24, 2021
As an IT company which is a managed security provider and managed services provider, we use Automox primarily for our own internal patching and policy management and, also, for reselling it to our client base. We are talking about the same product for the same solution set. We simply resell it.
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and...
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, but we found Qualys to be a little bit lacking since it wasn't really eliminating all the vulnerabilities. We have been using it for years and it's almost as if we still have the same vulnerability count. We wanted to try something new with Automox in that most of the vulnerabilities are taken care of just by updating the applications that we use on our computers. We have not used Automox's scripting capabilities for automating routine tasks such as software deployment and configuration changes yet, but we're probably not going to see a massive need for that since we don't have many in-house applications or a development team.
We primarily use it on the endpoint management and on the server.
We use it for patch management. It is used for patching servers and workstations. We're using the web version.
We are a municipality, so we are not a traditional business. We've got it deployed throughout the city. We've got it on roughly 120 servers. We've also got about 1,400 other endpoints. So, there are roughly 1,300 computers, and those computers are also police vehicles, EMS vehicles, and fire vehicles. We are continuously monitoring them and patching them to make sure that they stay up to date and meet all the criteria for compliance. Obviously, EMS has to worry about HIPAA, and police have to worry about CJIS. So essentially, we're making sure that we stay within the guidelines of compliance. It is web-based, so we are using the version that they're currently on.
My primary use cases for Automox are for patching, configuration management, and support. Our help desk receives tickets and we use Automox to create solutions that the help desk can use in an automated fashion rather than having to manually do the work. We have created ways to help them work faster.
We use Automox as part of one of our product offerings, our server management, where we use it for patch management. As concerns the Atlantic.Net side, when we're selling to the marketplace, we sell mostly public cloud with dedicated hosts, or cloud VMs. We also sell hybrid cloud and private cloud, as well as co-location when that unique need arises. Obviously, with so many servers out there, our clients are very big into compliance, examples being HIPAA, PCI, NIST, ISO certifications and the like. We need to be able to provide patch management and that's how we utilize Automox. That's what got us started looking for this back in 2017. We needed something as our in-house solution was not working very well in terms of what we wanted: visibility and up-to-date patching. At that point, we decided to explore new open source options versus what is out there for purchase. This is how we stumbled across Automox and started using it with our clients. We never truly made this kind of functionality into a formal offering before settling on Automox. It was more on an urgent-need basis. But, once we adopted Automox, we made it a formalized offering.
I work for B/Net Systems. We are a managed services provider, which is outsourced IT. We have a lot of clients, mostly in the Washington, D.C., Metropolitan area. We do as much or as little of their tech work as needed. A lot of the work that we do, really the bread and butter, is what we call monthly maintenance. That is making sure that all the computers are healthy each month. This involves a lot of software patching, making sure there is free disk space, ensuring there isn't anything in the error logs, etc. Automox helps us manage the software update part. It is really great because it manages software updates for every piece of software on the computer.
As an IT company which is a managed security provider and managed services provider, we use Automox primarily for our own internal patching and policy management and, also, for reselling it to our client base. We are talking about the same product for the same solution set. We simply resell it.
We are a managed service provider and we use Automox to patch our clients' systems.