I use the solution in my company mainly for SAP reports automation. It is used to automate reports on a weekly and monthly basis. The tool is also useful for work order management.
There are a few cases where we get invoices. For example, we get invoices in PDF format, so we have to go through that particular version and capture a few fields; for that, I use ABBYY; once that field is captured, I export that data to a CSV or Excel file. ABBYY will be input into a network drive; from there, our BP processors will process it.
Intelligent Automation Delivery Manager at Digiblu
Real User
Top 5
2023-08-23T11:43:20Z
Aug 23, 2023
The use cases range from document ingestion, process enablement, and data management, including financial records cleanup. So it's essentially the arms and legs for digital processes. So the clients have processes that have tech enablement, but there's stuff that needs to orchestrate the different tools and bring them all together into an end-to-end automated process.
As integrators, we specialize in developing solutions on various platforms, with a focus on WorkFusion, UIPath, Blue Prism, and Automation Anywhere. Additionally, we have developed our own RPA solution. To clarify, we don't handle the deployment process. Typically, the environment is already set up by the time we arrive. Our role is to automate the business processes. I believe the situation with our client is quite complicated. They were attempting to upgrade from version 6.7 to 6.10 but encountered various challenges during testing. Although we made migration efforts, other teams faced issues, and the upgrade had to be postponed. Currently, the production version remains at 6.7 or 6.6, while the development version is at 6.7. Blue Prism is primarily used for invoice and document processing. We use a basic capture function within the platform to extract information from various types of documents, including PDFs. If the documents are consistent, we can work with them efficiently.
RPA Team Lead Developer at Standard Chartered Bank
Real User
Top 5
2023-02-14T11:35:00Z
Feb 14, 2023
Blue Prism is a tool designed to securely automate web processes, and it helps automate processes for people in banking. Banking transactions are often divided into sections to keep a track of the transaction records, card numbers, customer names, and client supplying numbers, and it is important to ensure that the records of these details are secured. To achieve this, Blue Prism has incorporated 256-bit, which is way faster and better. Owing to this reason, it has been approved by IT security teams.
Enterprise Architect at a wholesaler/distributor with 501-1,000 employees
Real User
2022-12-23T10:08:27Z
Dec 23, 2022
Our primary use case for the solution varied, and some of the use cases were in financial and billing, while others were in managed services and automating infrastructure. It is deployed on-premises.
I'm one of the senior consultants in the company I work for, we are a service provider and we provide IT services to our customers. One of these services we provide is automation, using tools, such as Blue Prism. We are upgrading to version 7.01 of Blue Prism in a few months. We are using Blue Prism recently for statistics processes, which is the automation of SAP transactions for our logistics departments. Additionally, it is being used for SAP transactions within our IT finance service department. We do many things with it, such as partial reset and ticket re-keying. We have incident tickets logs from the IT department, which can be from emails, and we do re-keying exercises.
As for primary use cases, we have done purchase order processing for close to five countries, and we also do non-compliance in terms of the field assets deployed by a company to hospitals. That is, we use it as an asset tracking solution.
Senior IT Architekt at a tech services company with 5,001-10,000 employees
Real User
2022-01-20T10:19:32Z
Jan 20, 2022
In one of the use cases, we import Excel tables. We extract the Excel data from the output of a proprietary application. This application produces Excel tables as an output, and we then create PDFs for certificates for the people who are flying. They have to do training, flying hours, and things like this. In this project, we closed the gap between the proprietary application, provided by a different team, and the HR application. It is deployed on-premises. Due to security issues, we are not allowed to use cloud services. We only have centralized application servers that are operated by the central operations team. It is not on users' desktops, which is possible, but it is not our focus.
We've primarily used the solution for financial purposes. We have payroll management and a lot of manual processes. With this, we can run automated reports. There are about 15 to 18 interfaces where we get the information. We can consolidate emails, PDFs, and Excel. There's automation to pick everything up and understand all the sources and different kinds of data. We can input raw data, consolidate it and then handle calculations. We can download data and save it in folders.
Blue Prism is used for UI information. We use it for automating business tools related to HR and finance. We are submitting human interaction from the computer.
Lead RPA at a financial services firm with 10,001+ employees
Real User
2021-09-20T17:05:00Z
Sep 20, 2021
We've implemented Blue Prism for various banking operations for HSBC. It's used to provide support for various areas of business like mortgages, screening teams, and payment processing. So based on the process requirement, we prepare best cases and use cases, then we cater to the requirements of the business. There are around a hundred people at HSBC divided up among four digital operations center teams. These are spread across the globe in India, China, Europe, and Hong Kong.
Doctoral Researcher at a educational organization with 1,001-5,000 employees
Real User
2021-05-25T17:49:18Z
May 25, 2021
We use Blue Prism to target the financial service industry. Our core use cases are specifically in insurance and banking. Within our company, there are two developers that use this solution. Whether we increase our usage of this solution is going to be a market-based or market-driven decision.
RPA Solution Architect - Lead Developer Individual Contributor at a tech services company with 51-200 employees
Real User
2021-03-31T15:29:50Z
Mar 31, 2021
We use Blue Prism for different industries such as insurance, banks and financial corporations. We help to automate different kinds of processes, such as data validation when it comes to insurance. The solution compares data between documents and the portal. We are partners with Blue Prism and also resellers. I'm a solutions architect.
Project Manager at a energy/utilities company with 10,001+ employees
Real User
2021-03-29T12:01:32Z
Mar 29, 2021
We are primarily using the solution to automate the enterprise processes that are so widely used by many staff and where we want to reduce the specific deviation where FTE may be high.
Bank Employee at a manufacturing company with 5,001-10,000 employees
Real User
2021-03-10T16:23:34Z
Mar 10, 2021
We have multiple systems here that are integrated. We have our SAP system, and then we have the vendor portals that are running on some web applications. If somebody puts an order in the portal, there used to be some kind of verifications for which we had employed some people, but now, the same verification is done by Blue Prism. We have also been using it for automation for invoice verification. We use Blue Prism to do the verification of the scanned invoices sent by people. We are using the latest minus one version of this solution.
Business Consultant at a financial services firm with 10,001+ employees
Real User
2021-02-11T11:34:46Z
Feb 11, 2021
We use it mostly to mimic what our operation agents are repetitively doing so that they don't have to do the same thing over and over again. We are using it to eliminate the repetitive tasks that require no thinking or intelligent decision making. We are using the latest version of Blue Prism.
RPA Engineer at a computer software company with 10,001+ employees
Real User
2021-01-23T00:07:05Z
Jan 23, 2021
The primary use case of Blue Prism is for financial services. It can't be accessed via a simple web application like you can do with its competitors. For financial services where the main requirement is to retain data in-house, Blue Prism is the way to go. I'm an RPA engineer and we are customers of Blue Prism.
RPA Architect at a tech services company with 11-50 employees
Real User
Top 20
2021-01-14T19:09:00Z
Jan 14, 2021
I work for the healthcare industry, and I use it for claims orders. We have claims orders, and we have integrated service manager tickets to bring tickets from different locations or websites and update them to the SharePoint tracker. From there, we send any notifications to the concerned person. I am currently working with an on-premise solution that is connected to the cloud UI.
Head of Strategic Alliances at Zensar Technologies
Real User
2020-12-21T21:46:58Z
Dec 21, 2020
We were trying to integrate Blue Prism for an insurance solutions company. Without manual intervention, they wanted some bots to qualify and make some selection procedures easier for certain customers and integrate them with the CTI, which is a computer technology exchange. This means that when somebody calls up, they will go to a bot and CTI. They run a bot, and the bot will guide them about how they can answer some queries for the insurance customer.
Senior Business Analyst and Consultant at a computer software company with 5,001-10,000 employees
Consultant
2020-12-17T12:23:06Z
Dec 17, 2020
Our use cases are account receivables and account payable. In insurance, our use cases are for vetting beneficiaries, upgrading client portfolios, and updating customer's policies.
GRC Analyst at a marketing services firm with 10,001+ employees
Real User
2020-12-01T20:40:53Z
Dec 1, 2020
We have about 20 use cases in production. Probably half of them are related to finance, monthly closures in our company, invoices, and bank reconciliations. On the IT side, use cases are about audit requirements with user attestations, user reviews, and schedules. We're currently using the on-premises version, but we're internally moving to Azure cloud rather than moving to Blue Prism cloud.
We are using Blue Prism to automate any of your manual tasks, that are related to desktop, or web-based, email, and Excel. Any kind of automation for that matter. Also, for any two handled records that have been created with many items and have been automated, we would use Blue Prism to manage them.
Normally, we work with the insurance and financial sectors. We create automations for reconciliation, account opening, account closing, and similar processes. Mostly, we work with Windows and mainframe applications.
Project Manager at a transportation company with 10,001+ employees
Real User
2020-11-03T17:05:32Z
Nov 3, 2020
We use it to automate various backend processes in our company, such as PO processes and finance processes. We are using the latest version. It is deployed on the cloud as well as on-premises.
Sr Mrg, IT at a healthcare company with 10,001+ employees
Real User
2020-08-19T07:57:00Z
Aug 19, 2020
We are a relatively new company, which specializes primarily in finance. I believe roughly 5% of our company uses this solution, which is quite low. Some fields in our company require the use of this solution daily, but other fields use it only monthly. So, we use it on-demand. When we initially started using Bue Prism, it was actually acquired by the financial department in our company, but soon after, it was put across as a legacy to IT. We then expanded our use cases to other areas of IT throughout our company, but primarily, our major footprint in Baxter has been in finance. Blue Prism dominates in finance at the moment. We also have a few use cases relating to HR.
RPA Project Manager at a financial services firm with 1,001-5,000 employees
Real User
2020-07-19T08:15:55Z
Jul 19, 2020
The first automated processes were mainly backoffice procedures. Accordingly, unattended robots have been used to do the job. To me however, a big portion of the potential value added from RPA comes from attended automation, especially in a people-intensive professional services company like the one I`m working at. Typical examples for solutions desired by the staff are digital assistants taking care of the tedious and error-prone data transfer processes reaching from HR and Marketing to Finance.
Senior Member Technical at Automatic Data Processing, Inc.
Real User
2020-07-13T09:16:00Z
Jul 13, 2020
Anything which is redundant and has the same steps can be easily automated with Blue prism hence reducing manual operation and manpower. We have a project in which a user requests through an email, Blue prism pickups that email and according to the request finds out which access has to be provided and follows the same procedure to give access. Once access is provided a business notification is reverted back. In case of an exception the business is notified in such scenarios after maximum retries.
We are a service provider and I develop RPA solutions for my clients. Blue Prism is one of the RPA products that I develop bots for. Most of our clients are interested in automating processes that are related to payroll and other aspects of finance.
Solutions Architect at a consumer goods company with 10,001+ employees
Real User
2020-07-07T11:18:18Z
Jul 7, 2020
We are primarily using Blue Prism for automating repetitive Excel tasks and preparing reports. This involves downloading reports and data from websites, followed by data massaging. Most of the automation is within Excel.
Process Automation Lead at a energy/utilities company with 10,001+ employees
Real User
2020-04-28T08:50:00Z
Apr 28, 2020
Across different business areas, the use cases differ. The back-office, for example, are more along the lines of reconciliation of data, the back-end operations. We have use cases in our dispatching department as well, where use cases can be like data is gathered for traders to make intelligent decisions, or nominations power plants to the website. Some use cases in our procurement area and our financial services. Our goal is to free our employees to do more value-added tasks, while the robots do the manual activities. That way, employees can move on to more sophisticated tasks. The robot does its work but the employees are still in control. For example, the dispatcher is still on the desk and looking at what a robot has nominated, for example. We have use cases where RPA is integrating it with machine learning, with chat bots. . Our idea was to start with the basic robot and then make them more sophisticated by adding natural-language processing or machine learning. We have a couple of use cases there, as well. But the repetitive-task use cases are more common. Our application server and our database are on Azure cloud. But you have to use a virtual machine to access it and that virtual desktop environment was on-prem. Currently, a project is going on to move them to virtual machines as well. So the Blue Prism hosting is currently on our private cloud, Azure, and the virtual machines are on-prem and will be moved to Azure in two months.
We implemented Blue Prism some time back. I'm not using it right now. I get most involved during the evaluation and the deployment phase. With Blue Prism, we automated back-end processes. Blue Prism is more like service-side automation. It is not good for attended automation.
We were using this solution for two main purposes. The first was to leverage the OCR capabilities, and the second was integration with Outlook to check email and retrieve attachments from email. We were also looking at the workflow component, and how to orchestrate the bot and the process flow within Blue Prism. This is all being done as a pilot project by one of our departments to assess the impact of implementing RPA.
I use Blue Prism mainly for backend operations where I don't need a lot of manual intervention coming in. Blue Prism is mainly for backend operations like auditing, reporting, compliance, and regulatory requirements.
I am an RPA consultant and the use case varies depending on my client. Basically, it is a tool that helps users to automate repetitive tasks. We do not automate in our own company but we do help our clients to implement it.
Managing Director at Finixel Technologies Private Limited
Reseller
Top 20
2019-05-15T05:16:00Z
May 15, 2019
We are using Blue Prism's process automation software to eliminate low-return, high-risk, manual data entry, and processing work for our financial processing in manufacturing. We are not a direct partner with Blue Prism, what we do is when our clients have bought the Blue Prism solution for someone we implement Blue Prism for them. We are acting as the integrator.
I have used this solution to automate the business processes in the life insurance space which includes the policy admin processes like underwriting processing, claims processing and commission processing.
Senior Specialist at a comms service provider with 10,001+ employees
Real User
2018-08-09T06:47:00Z
Aug 9, 2018
In the financial environment, such as in the banking and insurance sectors, we use them to automate mundane tasks, the kinds that require repetitive human work with not much thought process involved. We use it for simple things like automating the processing of work queues, reading information from an email, extracting the attachments and forwarding those to available people.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With...
We are using Blue Prism primarily for reconciliation use cases. Any task related to reconciliation is suitable for Blue Prism.
We use the solution for internet applications based out of the banking and insurance sectors.
I use the solution in my company mainly for SAP reports automation. It is used to automate reports on a weekly and monthly basis. The tool is also useful for work order management.
I use the tool for automation in various sectors like banking, telecommunication, and trading.
There are a few cases where we get invoices. For example, we get invoices in PDF format, so we have to go through that particular version and capture a few fields; for that, I use ABBYY; once that field is captured, I export that data to a CSV or Excel file. ABBYY will be input into a network drive; from there, our BP processors will process it.
The use cases range from document ingestion, process enablement, and data management, including financial records cleanup. So it's essentially the arms and legs for digital processes. So the clients have processes that have tech enablement, but there's stuff that needs to orchestrate the different tools and bring them all together into an end-to-end automated process.
As integrators, we specialize in developing solutions on various platforms, with a focus on WorkFusion, UIPath, Blue Prism, and Automation Anywhere. Additionally, we have developed our own RPA solution. To clarify, we don't handle the deployment process. Typically, the environment is already set up by the time we arrive. Our role is to automate the business processes. I believe the situation with our client is quite complicated. They were attempting to upgrade from version 6.7 to 6.10 but encountered various challenges during testing. Although we made migration efforts, other teams faced issues, and the upgrade had to be postponed. Currently, the production version remains at 6.7 or 6.6, while the development version is at 6.7. Blue Prism is primarily used for invoice and document processing. We use a basic capture function within the platform to extract information from various types of documents, including PDFs. If the documents are consistent, we can work with them efficiently.
Our primary use cases are mostly for device processing, such as extracting data from PDFs and reporting it into ERP applications.
We have a partnership with Blue Prism and I'm a software engineer.
Blue Prism is a tool designed to securely automate web processes, and it helps automate processes for people in banking. Banking transactions are often divided into sections to keep a track of the transaction records, card numbers, customer names, and client supplying numbers, and it is important to ensure that the records of these details are secured. To achieve this, Blue Prism has incorporated 256-bit, which is way faster and better. Owing to this reason, it has been approved by IT security teams.
We have various use cases for the solution and deploy it on AWS Cloud.
Our primary use case for the solution varied, and some of the use cases were in financial and billing, while others were in managed services and automating infrastructure. It is deployed on-premises.
We are mainly using Blue Prism for finance processes. Then slowly, we move into other processes, such as HR and IT.
I'm one of the senior consultants in the company I work for, we are a service provider and we provide IT services to our customers. One of these services we provide is automation, using tools, such as Blue Prism. We are upgrading to version 7.01 of Blue Prism in a few months. We are using Blue Prism recently for statistics processes, which is the automation of SAP transactions for our logistics departments. Additionally, it is being used for SAP transactions within our IT finance service department. We do many things with it, such as partial reset and ticket re-keying. We have incident tickets logs from the IT department, which can be from emails, and we do re-keying exercises.
The solution was deployed on-prem. We have about 100 users. We were partners with Blue Prism.
As for primary use cases, we have done purchase order processing for close to five countries, and we also do non-compliance in terms of the field assets deployed by a company to hospitals. That is, we use it as an asset tracking solution.
In one of the use cases, we import Excel tables. We extract the Excel data from the output of a proprietary application. This application produces Excel tables as an output, and we then create PDFs for certificates for the people who are flying. They have to do training, flying hours, and things like this. In this project, we closed the gap between the proprietary application, provided by a different team, and the HR application. It is deployed on-premises. Due to security issues, we are not allowed to use cloud services. We only have centralized application servers that are operated by the central operations team. It is not on users' desktops, which is possible, but it is not our focus.
We've primarily used the solution for financial purposes. We have payroll management and a lot of manual processes. With this, we can run automated reports. There are about 15 to 18 interfaces where we get the information. We can consolidate emails, PDFs, and Excel. There's automation to pick everything up and understand all the sources and different kinds of data. We can input raw data, consolidate it and then handle calculations. We can download data and save it in folders.
Blue Prism is used for UI information. We use it for automating business tools related to HR and finance. We are submitting human interaction from the computer.
We've implemented Blue Prism for various banking operations for HSBC. It's used to provide support for various areas of business like mortgages, screening teams, and payment processing. So based on the process requirement, we prepare best cases and use cases, then we cater to the requirements of the business. There are around a hundred people at HSBC divided up among four digital operations center teams. These are spread across the globe in India, China, Europe, and Hong Kong.
We use Blue Prism to target the financial service industry. Our core use cases are specifically in insurance and banking. Within our company, there are two developers that use this solution. Whether we increase our usage of this solution is going to be a market-based or market-driven decision.
We use Blue Prism for different industries such as insurance, banks and financial corporations. We help to automate different kinds of processes, such as data validation when it comes to insurance. The solution compares data between documents and the portal. We are partners with Blue Prism and also resellers. I'm a solutions architect.
We are primarily using the solution to automate the enterprise processes that are so widely used by many staff and where we want to reduce the specific deviation where FTE may be high.
We have multiple systems here that are integrated. We have our SAP system, and then we have the vendor portals that are running on some web applications. If somebody puts an order in the portal, there used to be some kind of verifications for which we had employed some people, but now, the same verification is done by Blue Prism. We have also been using it for automation for invoice verification. We use Blue Prism to do the verification of the scanned invoices sent by people. We are using the latest minus one version of this solution.
We use it mostly to mimic what our operation agents are repetitively doing so that they don't have to do the same thing over and over again. We are using it to eliminate the repetitive tasks that require no thinking or intelligent decision making. We are using the latest version of Blue Prism.
I'm an IT consultant and I implement Blue Prism for my clients.
The primary use case of Blue Prism is for financial services. It can't be accessed via a simple web application like you can do with its competitors. For financial services where the main requirement is to retain data in-house, Blue Prism is the way to go. I'm an RPA engineer and we are customers of Blue Prism.
I work for the healthcare industry, and I use it for claims orders. We have claims orders, and we have integrated service manager tickets to bring tickets from different locations or websites and update them to the SharePoint tracker. From there, we send any notifications to the concerned person. I am currently working with an on-premise solution that is connected to the cloud UI.
We were trying to integrate Blue Prism for an insurance solutions company. Without manual intervention, they wanted some bots to qualify and make some selection procedures easier for certain customers and integrate them with the CTI, which is a computer technology exchange. This means that when somebody calls up, they will go to a bot and CTI. They run a bot, and the bot will guide them about how they can answer some queries for the insurance customer.
We are using this solution for invoicing and some other allocations in our organization.
Our use cases are account receivables and account payable. In insurance, our use cases are for vetting beneficiaries, upgrading client portfolios, and updating customer's policies.
We have about 20 use cases in production. Probably half of them are related to finance, monthly closures in our company, invoices, and bank reconciliations. On the IT side, use cases are about audit requirements with user attestations, user reviews, and schedules. We're currently using the on-premises version, but we're internally moving to Azure cloud rather than moving to Blue Prism cloud.
We are using Blue Prism to automate any of your manual tasks, that are related to desktop, or web-based, email, and Excel. Any kind of automation for that matter. Also, for any two handled records that have been created with many items and have been automated, we would use Blue Prism to manage them.
Normally, we work with the insurance and financial sectors. We create automations for reconciliation, account opening, account closing, and similar processes. Mostly, we work with Windows and mainframe applications.
We use it to automate various backend processes in our company, such as PO processes and finance processes. We are using the latest version. It is deployed on the cloud as well as on-premises.
Our primary uses for Blue Prism are Solution Design, SDD, PDD, and Coding.
We are a relatively new company, which specializes primarily in finance. I believe roughly 5% of our company uses this solution, which is quite low. Some fields in our company require the use of this solution daily, but other fields use it only monthly. So, we use it on-demand. When we initially started using Bue Prism, it was actually acquired by the financial department in our company, but soon after, it was put across as a legacy to IT. We then expanded our use cases to other areas of IT throughout our company, but primarily, our major footprint in Baxter has been in finance. Blue Prism dominates in finance at the moment. We also have a few use cases relating to HR.
The first automated processes were mainly backoffice procedures. Accordingly, unattended robots have been used to do the job. To me however, a big portion of the potential value added from RPA comes from attended automation, especially in a people-intensive professional services company like the one I`m working at. Typical examples for solutions desired by the staff are digital assistants taking care of the tedious and error-prone data transfer processes reaching from HR and Marketing to Finance.
We have a lot of use cases for automation, including testing our website.
Anything which is redundant and has the same steps can be easily automated with Blue prism hence reducing manual operation and manpower. We have a project in which a user requests through an email, Blue prism pickups that email and according to the request finds out which access has to be provided and follows the same procedure to give access. Once access is provided a business notification is reverted back. In case of an exception the business is notified in such scenarios after maximum retries.
We are a service provider and I develop RPA solutions for my clients. Blue Prism is one of the RPA products that I develop bots for. Most of our clients are interested in automating processes that are related to payroll and other aspects of finance.
We are primarily using Blue Prism for automating repetitive Excel tasks and preparing reports. This involves downloading reports and data from websites, followed by data massaging. Most of the automation is within Excel.
Across different business areas, the use cases differ. The back-office, for example, are more along the lines of reconciliation of data, the back-end operations. We have use cases in our dispatching department as well, where use cases can be like data is gathered for traders to make intelligent decisions, or nominations power plants to the website. Some use cases in our procurement area and our financial services. Our goal is to free our employees to do more value-added tasks, while the robots do the manual activities. That way, employees can move on to more sophisticated tasks. The robot does its work but the employees are still in control. For example, the dispatcher is still on the desk and looking at what a robot has nominated, for example. We have use cases where RPA is integrating it with machine learning, with chat bots. . Our idea was to start with the basic robot and then make them more sophisticated by adding natural-language processing or machine learning. We have a couple of use cases there, as well. But the repetitive-task use cases are more common. Our application server and our database are on Azure cloud. But you have to use a virtual machine to access it and that virtual desktop environment was on-prem. Currently, a project is going on to move them to virtual machines as well. So the Blue Prism hosting is currently on our private cloud, Azure, and the virtual machines are on-prem and will be moved to Azure in two months.
Our primary use case is automating data entry-intensive tasks interacting with in-house applications.
We use this solution in all area of our business. The most common use case is related to our financial sector and loan applications.
Our primary use for this solution is to automate and run our mundane operational processes.
Our primary use for this solution is in the financial department.
We implemented Blue Prism some time back. I'm not using it right now. I get most involved during the evaluation and the deployment phase. With Blue Prism, we automated back-end processes. Blue Prism is more like service-side automation. It is not good for attended automation.
We were using this solution for two main purposes. The first was to leverage the OCR capabilities, and the second was integration with Outlook to check email and retrieve attachments from email. We were also looking at the workflow component, and how to orchestrate the bot and the process flow within Blue Prism. This is all being done as a pilot project by one of our departments to assess the impact of implementing RPA.
I use Blue Prism mainly for backend operations where I don't need a lot of manual intervention coming in. Blue Prism is mainly for backend operations like auditing, reporting, compliance, and regulatory requirements.
I am an RPA consultant and the use case varies depending on my client. Basically, it is a tool that helps users to automate repetitive tasks. We do not automate in our own company but we do help our clients to implement it.
We are using Blue Prism's process automation software to eliminate low-return, high-risk, manual data entry, and processing work for our financial processing in manufacturing. We are not a direct partner with Blue Prism, what we do is when our clients have bought the Blue Prism solution for someone we implement Blue Prism for them. We are acting as the integrator.
I have used this solution to automate the business processes in the life insurance space which includes the policy admin processes like underwriting processing, claims processing and commission processing.
In the financial environment, such as in the banking and insurance sectors, we use them to automate mundane tasks, the kinds that require repetitive human work with not much thought process involved. We use it for simple things like automating the processing of work queues, reading information from an email, extracting the attachments and forwarding those to available people.