I'm an independent consultant. Most of my work involves designing and compiling RFPs for IT public sector projects or working as a solution architect for RFPs. This is my primary job, but I also freelance and work with two companies.
We have some developers and analytics providing the solution for customers. We use the solution for automation, credit processes, onboarding, and some HR processes. Our clients are international enterprise-sized banks. The solution is deployed on-premises, but it's been on the cloud since 22nd February. It is rarely mixed. At most, there could be a cluster on the cloud and a data center. The solution can be integrated with blockchain.
The most valuable feature of the solution is IBM Cloud Pak for Business Automation and how it's integrated with case management and the RPA and all these things with flexible deployment.
Director, Digital Transformation at a tech services company with 51-200 employees
Real User
Top 20
2022-12-15T14:23:45Z
Dec 15, 2022
We use it to architect our core services and business processes. For example, my company is responsible for issuing licenses to oil and gas vendors who operate petrol and gas stations. This is a very complex process starting from submission of the license request to the approval by the minister's office, and then checking the localization policy to see where they can give approval. We use IBM BPM in a plethora of complex processes in different areas of our business.
BPM Solution Designer | Consultant at a energy/utilities company with 10,001+ employees
Real User
2021-07-31T05:06:11Z
Jul 31, 2021
We have encountered different use cases with our clients. For example, in the financial, oil field, and automotive areas, we have used the solution for onboarding applications.
Unemployed at a tech services company with 11-50 employees
Real User
2021-04-20T19:53:19Z
Apr 20, 2021
I used it in my previous company where we did a lot of work with banks, financial institutions, and accounting firms. We were primarily using it for automating business processes, but a lot of them were really custom applications that used the process engine for making things happen. We were using it in innovative ways to make that BPM process engine do lots of other things that I'm not sure it was really ever designed to do. There was a lot of financial stuff. There were financial calculations that would fire off a SQL process and then get the results back.
Manager - Systems and Services Delivery at a comms service provider with 1,001-5,000 employees
Real User
2021-03-11T17:51:12Z
Mar 11, 2021
We're primarily using the solution for workflows, mostly. We are a telco-based company, however, most of our use cases are kind of in a workflow format. We're trying to workflow things across other systems.
It is an on-premises solution that helped us automate business processes like onboarding customers, loan management, loan approval, and leave approval.
Senior Techincal Architect at a outsourcing company with 10,001+ employees
Real User
2022-05-13T21:03:24Z
May 13, 2022
IBM BPM is used for integrations. We are an enterprise application integration team. We integrate most of the companies' integrations and business process modeling.
Senior Account Manager at a tech services company with 51-200 employees
Real User
2021-12-15T17:21:00Z
Dec 15, 2021
Everything is possible with the solution. We use it for order, personal and production processes. We make use of it in the healthcare and food markets. There are no limits to its use.
A banking client is using IBM jBPM for Customer Due Diligence, and they are having user screens developed in Brazos. I think they are treating it like headless BPM, but it is not actually headless BPM. So, some of the screens and the navigation are from the old jBPM technology itself, and they have some of the customizations on top of that by using Brazos screens.
I am a Solution Architect and I support both cloud and on-premise versions of IBM BPM. I use the solution for banking applications, such as account opening, fund transfers, corporate and credit limit approval process. In the insurance sector, digitalization, underwriting, life insurance claim settlement process, and vehicle claim settlement process.
Digital Banking & Innovation Director at a financial services firm with 1,001-5,000 employees
Real User
2021-04-03T15:35:00Z
Apr 3, 2021
We do use not the BPM alone; we use the BPM with the ODM and the BPM with the RPI from IBM too, which is Automation Anywhere. So we have a lot of pieces connect to accelerate the process. We have a business process to open accounts and a workflow from open accounts to transfers. The transfers include internal transfers and international transfers. We have a business process to open accounts and a workflow from open accounts to transfers. The transfers include internal transfers and international transfers. We have about 60 processes, including nine complex processes implemented. We also have 20 ad-hoc processes. We created these processes in about a month.
Team Lead at a energy/utilities company with 10,001+ employees
Real User
2021-02-01T09:24:20Z
Feb 1, 2021
We have used it for e-office. We have done a unification in a shared service center for our procurement activities and payment, and we have rolled out almost 180 processes. We were on version 8.6, and we have recently upgraded to Business Automation Workflow (BAW).
FileNet System Engineer at a tech vendor with 201-500 employees
Real User
2020-12-14T13:34:27Z
Dec 14, 2020
We use it mainly for ACM. We currently have two projects for e-services. I am currently using V5.5.5, but I started with the old version from the content management survey and image survey. I also used V4, V4.5, and V5.1.2.1.2. Currently, we have a cloud deployment, but previously, we had an on-premises deployment.
Enterprise Architect at a financial services firm with 10,001+ employees
Real User
2020-09-23T06:09:55Z
Sep 23, 2020
More than anything, we use IBM BPM to orchestrate processes. We don't have a culture of BPM, so we don't do process modeling and monitoring for improvement. Nonetheless, we get a benefit from the BPM. Our developers have created some application views. I'm not sure if BPM is meant for application views, but they have done that to model and automate processes. I am an architect and although I haven't worked with it directly, I am trying to help. The problem seems to be that we don't have the skill set to support it.
Principal Engineer at a tech services company with 501-1,000 employees
Real User
2020-09-06T08:04:00Z
Sep 6, 2020
We are consultants and integrators. We are also a partner of IBM. We implement IBM BPM in financial institutions for automatic support, process automation support, process digitalization, and process management. Our business cases are all around financial markets.
We evaluated this product for governmental processes automation trials. Although they didn't actually commit to production, in evaluating this product against others based on Microsoft technology like AuraPortal, I can say that this is definitely better in terms of capability. This is especially true in citizen developers. It also has multi-platform support including Linux and Unix, which can't be achieved with the .NET stack. Integrating with other products is easy for a variety of set APIs. The use case was in education and we were able to complete a POC within one week without expert knowledge.
Development Team Lead at a tech services company with 1,001-5,000 employees
Real User
2020-07-15T07:11:36Z
Jul 15, 2020
We use IBM BPM for process management for our users. With it, we don't need to load items under a sandbox using IBM BPM and it has a good general user experience with business processes.
We currently use IBM BPM in our company to digitize platforms, to ensure that whatever we are currently doing in terms of manual operations, gets digitized. It means that anything a customer needs becomes an STP journey straight through processing instead of requiring any manual work. We chose IBM BPM because of that. I'm the head of enterprise platforms and we're a customer of IBM.
Partner at a tech services company with 1-10 employees
Real User
2018-10-28T09:33:00Z
Oct 28, 2018
I was a consumer of the IBM products and implement IBM BPM in Latin America. I stopped being an end user of IBM products in past year, but still implement products. Primary use case is more than 80 percent financial services, banks mainly, but also insurance: * Banks or organizations use it for credit cards or for opening accounts. * Insurance use it for checking insurance claims.
Client Engagement Manager at a tech services company with 11-50 employees
Consultant
2018-10-09T05:21:00Z
Oct 9, 2018
Our customers use it as a workflow management platform for processes. We have a wide range of customers in terms of the types of processes. We've worked with a couple of the very large accounting firms on, for example, tax calculations for commercial clients. Think of it as TurboTax, but for commercial customers. We also have onboarding use cases - every BPM product out there just supports onboarding. We have several of those types of use cases as well.
Business Development Management at a tech services company with 1,001-5,000 employees
Real User
2018-10-09T05:21:00Z
Oct 9, 2018
My primary use case is to take a lot of the business processes from the client portfolio and smoothly, seamlessly transfer it over into a solution for them to grow their business. The key ideas are to eliminate a lot of the proprietary footprint in development and try to seamlessly go with their business logic in a framework, which we have developed, and be able to mitigate a lot of the risk and to make the front-end interaction with the customer optimal. We use the solution as a workflow platform to manage processes. It really gets into understanding the business logic of the clients, seeing how closely that aligns with the frameworks that we've built out in the BPM portfolio, and keeping that locked into the solution. In some of our use cases, we have used it in conjunction with IBM Case Manager and other IBM automation products.
Head of IT System Integration at a financial services firm with 10,001+ employees
Real User
2018-09-30T07:08:00Z
Sep 30, 2018
We are using it to automate specific processes in cooperation with robotic process automation. We have some manual tasks that we want to automate and are using this to link different tasks under one process.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product:...
We use the solution in multiple departments and processes. It helps in automation and invoice processing.
I'm an independent consultant. Most of my work involves designing and compiling RFPs for IT public sector projects or working as a solution architect for RFPs. This is my primary job, but I also freelance and work with two companies.
We mainly use it for human-centric operational processes (less than 20).
The use cases include security and network processing for internal purposes.
We use IBM BPM for banking transactions.
We have some developers and analytics providing the solution for customers. We use the solution for automation, credit processes, onboarding, and some HR processes. Our clients are international enterprise-sized banks. The solution is deployed on-premises, but it's been on the cloud since 22nd February. It is rarely mixed. At most, there could be a cluster on the cloud and a data center. The solution can be integrated with blockchain.
We use the solution to develop and deliver products.
The most valuable feature of the solution is IBM Cloud Pak for Business Automation and how it's integrated with case management and the RPA and all these things with flexible deployment.
We use the solution for multiple business processes and its quality of service feature.
We use the solution for business management. The solution can be deployed both on-prem and cloud.
We use the solution to manage our business process.
We use it to architect our core services and business processes. For example, my company is responsible for issuing licenses to oil and gas vendors who operate petrol and gas stations. This is a very complex process starting from submission of the license request to the approval by the minister's office, and then checking the localization policy to see where they can give approval. We use IBM BPM in a plethora of complex processes in different areas of our business.
I primarily use IBM BPM for the life cycle of the automation process.
BPM is an internal workload tool, so I use it to move the funds between different accounts for client onboarding.
I mainly use BPM to automate our internal workflows.
We use IBM BPM for banking purposes and other banking service-related queries.
We have encountered different use cases with our clients. For example, in the financial, oil field, and automotive areas, we have used the solution for onboarding applications.
I'm a consultant. We are working for a consulting company, and we initiate solutions in IBM BPM at the moment, mostly for banks.
I used it in my previous company where we did a lot of work with banks, financial institutions, and accounting firms. We were primarily using it for automating business processes, but a lot of them were really custom applications that used the process engine for making things happen. We were using it in innovative ways to make that BPM process engine do lots of other things that I'm not sure it was really ever designed to do. There was a lot of financial stuff. There were financial calculations that would fire off a SQL process and then get the results back.
We're primarily using the solution for workflows, mostly. We are a telco-based company, however, most of our use cases are kind of in a workflow format. We're trying to workflow things across other systems.
We use this solution for business workflow automation.
It is an on-premises solution that helped us automate business processes like onboarding customers, loan management, loan approval, and leave approval.
We have taken the BPM route in BAW.
IBM BPM is used for integrations. We are an enterprise application integration team. We integrate most of the companies' integrations and business process modeling.
Everything is possible with the solution. We use it for order, personal and production processes. We make use of it in the healthcare and food markets. There are no limits to its use.
We were using IBM BPM as part of our business automation solution. It was used to assist in automation during our RPA implementation.
We use IBM BPM for marketing. We use a lot of processes on IBM BPM at the bank.
A banking client is using IBM jBPM for Customer Due Diligence, and they are having user screens developed in Brazos. I think they are treating it like headless BPM, but it is not actually headless BPM. So, some of the screens and the navigation are from the old jBPM technology itself, and they have some of the customizations on top of that by using Brazos screens.
I am a Solution Architect and I support both cloud and on-premise versions of IBM BPM. I use the solution for banking applications, such as account opening, fund transfers, corporate and credit limit approval process. In the insurance sector, digitalization, underwriting, life insurance claim settlement process, and vehicle claim settlement process.
We use the solution as a business process management platform.
We have four clients that use this solution. We use IBM BPM for business processes.
We do use not the BPM alone; we use the BPM with the ODM and the BPM with the RPI from IBM too, which is Automation Anywhere. So we have a lot of pieces connect to accelerate the process. We have a business process to open accounts and a workflow from open accounts to transfers. The transfers include internal transfers and international transfers. We have a business process to open accounts and a workflow from open accounts to transfers. The transfers include internal transfers and international transfers. We have about 60 processes, including nine complex processes implemented. We also have 20 ad-hoc processes. We created these processes in about a month.
We have used it for e-office. We have done a unification in a shared service center for our procurement activities and payment, and we have rolled out almost 180 processes. We were on version 8.6, and we have recently upgraded to Business Automation Workflow (BAW).
We use it mainly for ACM. We currently have two projects for e-services. I am currently using V5.5.5, but I started with the old version from the content management survey and image survey. I also used V4, V4.5, and V5.1.2.1.2. Currently, we have a cloud deployment, but previously, we had an on-premises deployment.
More than anything, we use IBM BPM to orchestrate processes. We don't have a culture of BPM, so we don't do process modeling and monitoring for improvement. Nonetheless, we get a benefit from the BPM. Our developers have created some application views. I'm not sure if BPM is meant for application views, but they have done that to model and automate processes. I am an architect and although I haven't worked with it directly, I am trying to help. The problem seems to be that we don't have the skill set to support it.
We are consultants and integrators. We are also a partner of IBM. We implement IBM BPM in financial institutions for automatic support, process automation support, process digitalization, and process management. Our business cases are all around financial markets.
We evaluated this product for governmental processes automation trials. Although they didn't actually commit to production, in evaluating this product against others based on Microsoft technology like AuraPortal, I can say that this is definitely better in terms of capability. This is especially true in citizen developers. It also has multi-platform support including Linux and Unix, which can't be achieved with the .NET stack. Integrating with other products is easy for a variety of set APIs. The use case was in education and we were able to complete a POC within one week without expert knowledge.
We use IBM BPM for AC Kronos process management to use for calls and users.
We use IBM BPM for process management for our users. With it, we don't need to load items under a sandbox using IBM BPM and it has a good general user experience with business processes.
We currently use IBM BPM in our company to digitize platforms, to ensure that whatever we are currently doing in terms of manual operations, gets digitized. It means that anything a customer needs becomes an STP journey straight through processing instead of requiring any manual work. We chose IBM BPM because of that. I'm the head of enterprise platforms and we're a customer of IBM.
We use this solution for the implementation of loan processes for banking and financial institutions.
Process automation.
I was a consumer of the IBM products and implement IBM BPM in Latin America. I stopped being an end user of IBM products in past year, but still implement products. Primary use case is more than 80 percent financial services, banks mainly, but also insurance: * Banks or organizations use it for credit cards or for opening accounts. * Insurance use it for checking insurance claims.
A good portion of our customers are in the financial services industry, so back office processing related to financial services.
The power to understand and automate processes.
It allows for model-driven development, easy to use drag and drop type configuration, integrations, reporting, etc.
Our customers use it as a workflow management platform for processes. We have a wide range of customers in terms of the types of processes. We've worked with a couple of the very large accounting firms on, for example, tax calculations for commercial clients. Think of it as TurboTax, but for commercial customers. We also have onboarding use cases - every BPM product out there just supports onboarding. We have several of those types of use cases as well.
My primary use case is to take a lot of the business processes from the client portfolio and smoothly, seamlessly transfer it over into a solution for them to grow their business. The key ideas are to eliminate a lot of the proprietary footprint in development and try to seamlessly go with their business logic in a framework, which we have developed, and be able to mitigate a lot of the risk and to make the front-end interaction with the customer optimal. We use the solution as a workflow platform to manage processes. It really gets into understanding the business logic of the clients, seeing how closely that aligns with the frameworks that we've built out in the BPM portfolio, and keeping that locked into the solution. In some of our use cases, we have used it in conjunction with IBM Case Manager and other IBM automation products.
We are using it to automate specific processes in cooperation with robotic process automation. We have some manual tasks that we want to automate and are using this to link different tasks under one process.