IBM Automation and Integration Specialist at ITGest, Lda
Real User
Top 10
2023-10-06T10:35:44Z
Oct 6, 2023
We use it to manage our client's business processes. This process is related to insurance claims, particularly for situations like house damage, accidents, or loss. When a policyholder files a claim, a person uses a mobile device to collect all the necessary information. Once all the data is gathered, it triggers a series of backend processes. Recently, one of our clients provided us with a workflow that needs to be implemented in both Business Automation Workflow and Business Automation Manager to estimate the project's scope and requirements.
Assistant Vice President at a financial services firm with 1,001-5,000 employees
Real User
Top 10
2023-08-30T02:42:00Z
Aug 30, 2023
Our organization is in the banking business, and we are extensively operating with downstream and upstream systems that are being automated with IBM Business Automation Workflow.
Deputy CEO, CIO at a insurance company with 51-200 employees
Real User
Top 10
2023-01-13T19:55:08Z
Jan 13, 2023
We use the solution for business processes for our internal users, and for our clerks. All our applications are integrated into business processes and our clerks work so that they connect to their business BPM portal to access all their tasks. We use the solution as our main platform for digitizing business processes.
Learn what your peers think about IBM Business Automation Workflow. Get advice and tips from experienced pros sharing their opinions. Updated: August 2024.
CTO at a financial services firm with 1,001-5,000 employees
Real User
2022-02-03T15:52:00Z
Feb 3, 2022
My company is a gold partner with IBM and implement this solution for our clients. At the moment, we have two projects that are using this solution. One is using the solution for asset and green management for wheat in Egypt. We have four hundred silos. Each has its own process for loading and discharging the wheat to the mill - this is all managed with IBM BAW. Our headquarters also uses BAW to manage wheat transfers.
Enterprise Architect/Enterprise Digital Solution Architecture at Mashreq
Real User
2020-10-19T09:33:00Z
Oct 19, 2020
Our primary use case is completely banking driven. We select the account to open, determine the complimenting and storage core, cooperate on their calls, do analysis for the core customer, uphold compliance policy and anti money laundering payments, and all the functions we define in the process. Currently, we are using it on-premises with a roadmap for into the cloud. We call that the private cloud, because this is a bank space so we are not going to the public cloud due to regulations and compliance policy.
We have multiple clients. We provide them multiple solutions. So, based on the customer needs, we propose different solutions to them. These solutions include FileNet, Datacap, etc. We have contact centers, which we have also built for our client resolution. The contact centers interact with customers and understand their queries. We also create a case, so case management is also coming into the picture. There are different steps within the case activities where we try to resolve and close the case. Right now, our clients are using ODM for rule engines, BPM processors, and the case management part.
Software Engineer at a tech services company with 1,001-5,000 employees
Real User
2019-06-19T06:23:00Z
Jun 19, 2019
The primary use case is to underwrite workflow. We are using the IBM Automation Platform for Digital Business to do paperless movement of underwriting files. So far, it has been good. We haven't done as many things as they are talking about with AI at the IBM conference, and I'm excited to try some of those things out. We are using ODM, BPM, ECM, and BAW from the IBM portfolio.
Sales Engineer at a tech services company with 11-50 employees
Reseller
2019-06-18T09:00:00Z
Jun 18, 2019
We are a consultancy, so we resell the tool. We also do projects with Business Automation Workflow. I am in sales, but this is what we do as a company. We use it for billing, logging our hours, and project management, which is our biggest use case and our core business. We have seen the tool help increase productivity in these areas.
Principal Consultant at a tech services company with 51-200 employees
Real User
2019-06-18T09:00:00Z
Jun 18, 2019
As a business partner, we generally use this product to help our customers with their digital transformations. Most of the time we use IBM BPM or DPA to provide a solution and bring continuous process improvements to our customers. The majority of them are used by business users. It depends on what type of solutions we are building. Some are back-office applications. Some are real, end-user applications. It depends on each use case. Our clients are using it to automate some features. With Automation Anywhere being a partner, they're trying to automate the process overall. Some customers use us for overall digitalization, automating their processes. From there, they are trying to automate using the RPA features as well.
General Manager at a tech services company with 1,001-5,000 employees
Real User
2018-10-09T05:21:00Z
Oct 9, 2018
The use case is a wide range of things. We have implemented it from standard claims automation to getting your video from the studio to air, removing it from Netflix and things of that nature. Anytime there are business processes, business rules, and you need distinguishing workflows between users, that's where the DBA platform accelerates.
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow...
We use the tool for workflow management and business process automation.
We use IBM Business Automation Workflow for operational workflows.
It's case management solutions. It's very connected to documents.
We use it to manage our client's business processes. This process is related to insurance claims, particularly for situations like house damage, accidents, or loss. When a policyholder files a claim, a person uses a mobile device to collect all the necessary information. Once all the data is gathered, it triggers a series of backend processes. Recently, one of our clients provided us with a workflow that needs to be implemented in both Business Automation Workflow and Business Automation Manager to estimate the project's scope and requirements.
Our organization is in the banking business, and we are extensively operating with downstream and upstream systems that are being automated with IBM Business Automation Workflow.
We use the solution for business processes for our internal users, and for our clerks. All our applications are integrated into business processes and our clerks work so that they connect to their business BPM portal to access all their tasks. We use the solution as our main platform for digitizing business processes.
IBM Business Automation Workflow is used for the financial sector like the loan management process cycle. It is not worth to use for simple process.
We are using IBM Business Automation Workflow for banking applications.
We are IBM partners and I'm an enterprise architect.
My company is a gold partner with IBM and implement this solution for our clients. At the moment, we have two projects that are using this solution. One is using the solution for asset and green management for wheat in Egypt. We have four hundred silos. Each has its own process for loading and discharging the wheat to the mill - this is all managed with IBM BAW. Our headquarters also uses BAW to manage wheat transfers.
It is used in the financial industry. We are using it for our internal processes and trade solution.
We are in the initial stages and using general approvals in the office within the departments that move through this system.
Our primary use case is completely banking driven. We select the account to open, determine the complimenting and storage core, cooperate on their calls, do analysis for the core customer, uphold compliance policy and anti money laundering payments, and all the functions we define in the process. Currently, we are using it on-premises with a roadmap for into the cloud. We call that the private cloud, because this is a bank space so we are not going to the public cloud due to regulations and compliance policy.
We are working in the banking industry. The bank has a data lake and they make use of the dashboards and reporting to access and work with their data.
The primary use case is for defining business processes.
We primarily use the solution for business process management.
We have multiple clients. We provide them multiple solutions. So, based on the customer needs, we propose different solutions to them. These solutions include FileNet, Datacap, etc. We have contact centers, which we have also built for our client resolution. The contact centers interact with customers and understand their queries. We also create a case, so case management is also coming into the picture. There are different steps within the case activities where we try to resolve and close the case. Right now, our clients are using ODM for rule engines, BPM processors, and the case management part.
The primary use case is to underwrite workflow. We are using the IBM Automation Platform for Digital Business to do paperless movement of underwriting files. So far, it has been good. We haven't done as many things as they are talking about with AI at the IBM conference, and I'm excited to try some of those things out. We are using ODM, BPM, ECM, and BAW from the IBM portfolio.
We are a consultancy, so we resell the tool. We also do projects with Business Automation Workflow. I am in sales, but this is what we do as a company. We use it for billing, logging our hours, and project management, which is our biggest use case and our core business. We have seen the tool help increase productivity in these areas.
We use it for automating workflows for medium to large-scale processes.
As a business partner, we generally use this product to help our customers with their digital transformations. Most of the time we use IBM BPM or DPA to provide a solution and bring continuous process improvements to our customers. The majority of them are used by business users. It depends on what type of solutions we are building. Some are back-office applications. Some are real, end-user applications. It depends on each use case. Our clients are using it to automate some features. With Automation Anywhere being a partner, they're trying to automate the process overall. Some customers use us for overall digitalization, automating their processes. From there, they are trying to automate using the RPA features as well.
The use case is a wide range of things. We have implemented it from standard claims automation to getting your video from the studio to air, removing it from Netflix and things of that nature. Anytime there are business processes, business rules, and you need distinguishing workflows between users, that's where the DBA platform accelerates.