Process Architect at a energy/utilities company with 1,001-5,000 employees
Real User
2020-09-16T05:24:00Z
Sep 16, 2020
We were looking for a BPM tool that enabled us to manage our: * Process portal available to all employees and contractors, together with access for our external partners * Process Architecture including linking to the process maps in BPMN 2.0 with validation of our limited user-friendly version of BPMN, linked to the Process Architecture * Process documentation, including work instructions and procedures * Process Controls embedded in processes and linked to the risks and regulative compliance items * Process performance measures, including collecting any raw data from source systems, calculating measures, and then providing dashboards and reports for review * Process improvement initiatives with tools to support analysis and identification of processes requiring improvement We needed the entire platform to provide a browser-based, user-friendly and available on mobile devices (for our field staff and external partners) as well as desktop. Lastly, we also wanted the capability to move towards process execution of human-centric workflow and integrate with our RPA platform.
Business Process Design is a methodical approach to improving organizational workflows, ensuring they are efficient and aligned with business goals. It involves analyzing, modeling, and redesigning processes to enhance productivity and value delivery.Organizations use Business Process Design to systematically evaluate their current operations. This analysis helps identify inefficiencies, redundancies, and bottlenecks. By employing Business Process Design, companies can streamline operations,...
We use the solution for finance processes, specifically for accounts payable and accounts receivable.
We were looking for a BPM tool that enabled us to manage our: * Process portal available to all employees and contractors, together with access for our external partners * Process Architecture including linking to the process maps in BPMN 2.0 with validation of our limited user-friendly version of BPMN, linked to the Process Architecture * Process documentation, including work instructions and procedures * Process Controls embedded in processes and linked to the risks and regulative compliance items * Process performance measures, including collecting any raw data from source systems, calculating measures, and then providing dashboards and reports for review * Process improvement initiatives with tools to support analysis and identification of processes requiring improvement We needed the entire platform to provide a browser-based, user-friendly and available on mobile devices (for our field staff and external partners) as well as desktop. Lastly, we also wanted the capability to move towards process execution of human-centric workflow and integrate with our RPA platform.