Process Architect at a energy/utilities company with 1,001-5,000 employees
Real User
2020-09-16T05:24:00Z
Sep 16, 2020
We were looking for a BPM tool that enabled us to manage our: * Process portal available to all employees and contractors, together with access for our external partners * Process Architecture including linking to the process maps in BPMN 2.0 with validation of our limited user-friendly version of BPMN, linked to the Process Architecture * Process documentation, including work instructions and procedures * Process Controls embedded in processes and linked to the risks and regulative compliance items * Process performance measures, including collecting any raw data from source systems, calculating measures, and then providing dashboards and reports for review * Process improvement initiatives with tools to support analysis and identification of processes requiring improvement We needed the entire platform to provide a browser-based, user-friendly and available on mobile devices (for our field staff and external partners) as well as desktop. Lastly, we also wanted the capability to move towards process execution of human-centric workflow and integrate with our RPA platform.
What is business process design? Business process design (BPD) is the formation, from the ground up, of entirely new workflows. The process generally takes place at the very beginning of planning product development, production, and distribution. The end result of BPD is to create productive processes to ensure success and profitability and to achieve excellent ROI (return on investment). A productive BPD will also be very scalable and can easily be replicated. Ensuring your organization...
We use the solution for finance processes, specifically for accounts payable and accounts receivable.
We were looking for a BPM tool that enabled us to manage our: * Process portal available to all employees and contractors, together with access for our external partners * Process Architecture including linking to the process maps in BPMN 2.0 with validation of our limited user-friendly version of BPMN, linked to the Process Architecture * Process documentation, including work instructions and procedures * Process Controls embedded in processes and linked to the risks and regulative compliance items * Process performance measures, including collecting any raw data from source systems, calculating measures, and then providing dashboards and reports for review * Process improvement initiatives with tools to support analysis and identification of processes requiring improvement We needed the entire platform to provide a browser-based, user-friendly and available on mobile devices (for our field staff and external partners) as well as desktop. Lastly, we also wanted the capability to move towards process execution of human-centric workflow and integrate with our RPA platform.