National Support Manager at a tech services company with 1,001-5,000 employees
Real User
2022-12-13T15:36:07Z
Dec 13, 2022
Our company uses the solution to provide network monitoring and configuration management for our customers. For some customers, we also provide monitoring for their entire data centers including storage, hypervisors, and the cloud environment. For another set of customers, we run links and provide link monitoring only.
We use Kaseya Traverse as our RMM system. We connect it to customers' end points to manage their antivirus, update patching and to perform network monitoring.
National Support Manager at a tech services company with 1,001-5,000 employees
Real User
2020-07-27T07:17:00Z
Jul 27, 2020
We have 20 - 25 customers. We primarily use the solution as a monitoring device for, depending on the client, a mix of servers, storage, networking devices, platforms or databases.
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
If I want to automate the management and maintenance of my server automatically, this product is a good use case for that.
We’re an MSP. We use the solution for RMM and PSA tools.
Generally, it is used for monitoring.
Our company uses the solution to provide network monitoring and configuration management for our customers. For some customers, we also provide monitoring for their entire data centers including storage, hypervisors, and the cloud environment. For another set of customers, we run links and provide link monitoring only.
We use this solution for infrastructure monitoring.
We use Kaseya Traverse as our RMM system. We connect it to customers' end points to manage their antivirus, update patching and to perform network monitoring.
We have 20 - 25 customers. We primarily use the solution as a monitoring device for, depending on the client, a mix of servers, storage, networking devices, platforms or databases.